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POWER MINISHOP RATE 90%
3.90

Nail Art Tools Beauty Tools Collection/7 Steps Nail Tips Polish/Nail Art Sticker


Customer who recommended this item
13 (Based on 14 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Don't use normal mail if you don't trust or doubt our shop Seller 2017-10-27
Incorrect or Missing unit number Seller 2017-10-14
Please treat our staff as you would want to be treated Seller 2017-09-06
more
Manufacturer/
Place of origin
Overseas Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (3)

Customer Photo Review board

Highly Recommend Cheap deal

Replace my current one... all in 1 and with steps indicated.. Good!

Model:7 Steps Nail Tips Polish | Nail Art Sticker:None

Sep 27, 2017 1
pay*******

Highly Recommend Fast Delivery, good product, thks seller

Fast Delivery, good product, thks seller

Model:7 Steps Nail Tips Polish | Nail Art Sticker:HD-G001(+S$0.99)

Apr 06, 2017 8
Ins*******

netural Received

Order with some other items together but seller send out the items separately.

Model:7 Steps Nail Tips Polish | Nail Art Sticker:None

Jan 11, 2017 9
Cat*******

Customer Review (14)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Nov 22, 2017 kel*******
Highly Recommend Nov 20, 2017 tra*******
Highly Recommend Nov 19, 2017 Che*******
Highly Recommend Sep 27, 2017 pay*******
Highly Recommend Sep 21, 2017 s_a*******
Highly Recommend Apr 29, 2017 pac*******
Recommend Apr 24, 2017 yau*******
Highly Recommend Apr 06, 2017 kel*******
Highly Recommend Apr 06, 2017 Ins*******
Highly Recommend Apr 03, 2017 din*******

Item Q&A(2)

Status
Question & Answer
Date
Member
Notice
Seller

Dear Customer, if you are 1st time buying online or at our shop or don't trust any seller got sent out your items goods. PLEASE DO NOT USE NORMAL MAIL DELIVERY !! Please use Qxpress which cost only $3.99 and our shop also have purchase min $40 in our shop get FREE Qxpress delivery !! Qxpress comes with Tracking number and delivery 1-2days only Inc weekend but exclude PH

Notice
Seller

Dear Customer, please double check and make sure your input delivery address is correct. If you have select normal mail delivery likely will ended up in singpost Mail room if you are lucky it will return back to us (We have return label at the back) if not we are not not responsible for the lost.

Notice
Seller

Do not abuse our staff. Treat us as you wanted to be treated. Don't threaten us Eg. This is my 1st and last time buy from your shop/ This shall be my last order. I going to report police. I going to make small claim. SG have law, i reserve my right and i can sue you ! Well we will be happy to shortlist you too.

Notice
Seller

Dear Customer, we have explain normal mail delivery is a non standard mail parcel which delivery may take up to 4weeks for the unlucky one. But many cannot believe or accept this. Please note if you select normal mail delivery it will mean you have accept the normal mail policy and in the event of long delay you are willing to wait. If no kindly please choose Qxpress. Qxpress is very cheap courier door to door delivery which cost only $3.99 and fast delivery leadtime 1-2days (Include Sat/Sun) unlike other courier delivery eg taqbin $7 lead time 2-3 days (Include Sat/Sun) Its come with tracking number so no worries no headache no lost track. Thank you

Notice
Seller

Normal mail encounters Risk of Lost mail and higher risk if you put Business/School/Hostel/Shop address for delivery, please kindly put residential address for delivery, Buyer have to take responsibility for the risk due to your selected choice of normal mail delivery. (Normal mail deliver to mailbox only, not Door to Door and delivery company is by Singpost). If you have no other choice please use tracking delivery Qxpress for non residential address. Thank you very much

Notice
Seller

Alot of people have this confuse 1st the item is like letter delivery next day recevied ! Wrong your item is a parcel or Non-Standard Mail.

2nd Singpost very efficacy i doubt they are slow or will have such a long delay or lost of mail. Wrong ! Singpost even stated they have lots of undelivered mail and stood at around 5%.

3rd many people like to use this scenario, i got buy many things at Qoo10 normal mail delivery all receveid within 3-5days but yours now over 5days still not recevied ! Its is impossible please send me the item ! Well please we don't need to hold your parcel. The delivery is all along by singpost if your parcel being delay is 1 of the few % which is why longer then usual lead time.

So please even if stated 2-5 workings afew % might recevied up to 3weeks later !! Unbelievable and impossible !! Fine well call this number to find out yourself singpost contact 1605 (24/7 Customer Care Hotline) Thank you


Notice
Seller

Here we like to highlight one thing many people misunderstand or mislead for SINGPOST POSTAGE DELIVERY.

Parcel delivery is 2-5 working days (Note is working day, which mean sat/sun not counted) This is even stated in singpost website the link here http://www.singpost.com/send-receive/sending-within-singapore/ordinary-mail-local


Notice
Seller

Non-receipt Claim issue (Did not receive the item )
All our delivery are using Qexpress which come with tracking number. Link http://www.qxpress.asia/eng/html/customer_tracking.html
Please make an effort to check your tracking number before issuing non-receipt claim. And please to contact us if tracking issue not correct example item sent but yet to recevied it. We will investigate the issue with Qxpress, your email maybe require for follow up case.

For Singpost normal mail delivery. If you still did not receive the item after 14 days the item was ship out, please contact seller thru Q&A.
Items ship out under 14 days will only consider as delay and seller will only consider signpost lost the mail after 14 days.


Please contact seller first before issuing any exchange, non-receipt claim. If you really want to issue the claim, you must clear the claim after the case was solved.

Notice
Seller

Submission of claims
Any return or exchange of items will be applicable within 14 days upon receiving of the item

Any shortage of item or wrong item received
Provide picture of the item contents within the parcel package
Contact seller thru Q&A, redelivery for exchange will be arrange

Defective item issue
Provide picture of the defective area of the received item
Shipping fee will be incurred from seller end.
Return the defective item if seller request otherwise the defective item do not need to return

Answered
2017-10-30
red*******
User

Hi,

I'd like to purchase these 2 items and other PWP, which costs about S$30.

How come it seems that I'd still have to pay for shipping?

Thanks and regards,
Kevin

As I read that there is free shipping if over $25, which I assume is for items from the same shop

User

Dear Customer, i saw the shipping selection you have choose Qxpress delivery. For $25 free normal mail delivery and $40 free Qxpress delivery

User

It's not true. The 2nd image I sent you was merely for illustration to show you that you've indicated free shipping for normal post with orders $25 and above. I did not choose Qxpress for my orders. I did the whole order again ensuring that I've chose Normal Mail and still got the same results. You can see the steps below

Order 1

Order 2

Total cost $25.20, shipping costs $5.69

Order 1 is $7.20, Order 2 is $18, both excluding shipping, Total $7.20+$18 is $25.20 but I'd still have to pay $5.69 for shipping.

User

I check you have been charge $3.99 Qxpress + $1.70 normal mail delivery. The normal delivery system separate the charge. I have re adjust the shipping rate to $1.70 group for normal mail delivery. Kindly select all the 3 items to normal mail delivery to get free normal mail delivery. 3rd item at the SS you have select Qxpress

User

it's the same results. I've done my best to be as clear to you as possible, and I've deleted the old orders and reordered many many times. Maybe it;s your purchase with purchase that's causing the problem. I'm very certain I've only selected Normal Shipping. Why don't you try to order exactly what I've ordered and see for yourself. I'd think that I'm not the only one having this issue and choosing not to order because of such technicalities.

I'm guessing SS means sewing machine. For purchase with purchase, there is no option for shipping except whatever for the original item. I'd assume PWP items would follow the choice for original item. If they don't, the problem lies in your back end

User

I have adjust the 7 step polisher for you not the pimple extractor. I have tested as your request all selected under normal delivery 90cents plus $1.70 total $2.60 shippig fee apply due to 2 different postage rate. Pwp wont effect the amount. If you try shipping fee $1.70 one until $25 = free shipping rate $0 apply. And i have test this one also at your request.

User

This will be my last attempt to buy from your shop. I did the steps all over again and again choosing Normal Mail. It's a mystery how shipping jumped from $0.90 to $3.99. This is final as I'm tried of trying and trying and trying again. I'm not buying the polisher.

Still charged $5.69 for shipping. It's a mystery. It's hopeless. I give up.

User

I have attach a file for your to refer. You can click the shipping rate to see what happen or hows the shipping rate adds. My attach shows i have select both item under normal mail shipping total amount over $25 however being charge for normal mail delivery due to different 90cents normal and $1.70 normal. If both shipping rate was $1.70 and total amount hit $25 will become free. For your case if you re try and hit $2.60 shipping rate as what i show you. I can do the refund $2.60 shipping rate to you however the order payment must go thru and we have sent out the parcel, i will submit to Qoo10 for process. Hope this helps you thank you

User

I tried referring to you file and in terms of shipping infor, it's really a mystery no matter how careful I'm in making sure I choose Normal Mail shipping for the Pimple Extractor, it still becomes Qexpress for some strange reasons, regardless of whichever browser I use, e.g Microsoft or Google, or with or without PWP etc

I can't not have QExpress!

and it shows $0.90 shiipping charge, then jump back to QExpress

How about I'll just go ahead and order, but you ship out using Normal Post and refund me $5.99?

User

Ok sure i think we just go ahead and help you in this way should be the best choice atm :)

User

Hi, I've ordered the above and could not get the shipping to be reduced as Normal Shipping. I'll buy some more stuffs to make it $25 for free shipping, inclusive of this order. Could you not send to me yet so you could send them together after I've placed my 2nd order. Please give me some time to browse through what to buy. Thanks

User

Ok sure well noted with thanks. Please update me when its rdy to sent out :)

User

Hi, I've placed my 2nd order. You may ship order 1 & 2 together. Would you be refunding the shipping charges of Order 1 & 2 directly to my bank account? My DBS account number is 022-6-020102 if you'd be doing a funds transfer. Thanks

User

I have check your shipping fee Qxpress $3.99 and normal mail $1.70. So i will submit to Qoo10 to refund you the over pay shipping fee of $1.70 refund to you and your items goods will be arrange sent to you by Qxpress delivery tnank you

User

I don't understand how it happened but I must have made a mistake. I'd never have chosen Qxpress unless it's free. I've have never chosen Qxpress when store pickup or normal shipping is available. I wrote to you so many messages indicating I want to use Normal Shipping. It's stupid to pay $3.60 for an item and $3.90 for delivery. I wanted to order those purchase to purchase items together but left it out in my order too for some weird reason. I wanted to get Free Normal Shipping and that is why I chose to order more than $25 worth of items. If only you have checked with me if I might have made a mistake. The items have been delivered and so be it. It has been an absolute waste of time.

User

Sry my collgue did not saw the previous msg. I will apply refund to you all the shipping fee..

User

Much appreciated though it’s not a big sum, I’d only choose the cheaper shipping option or store pickup if available.

User

Ok np thank you

Answered
2017-04-06
Mun*******
User

how to selece free nail sticker? when i add it says +$0.99

User

Dear Customer, the free nail sticker will auto given to you random. However you may indicate at the memo for the foc type thank you

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