We are so sorry to hear that you have yet to roceive your parcel up till now. As what we have checked in the system, it has been sent out via Singpost Normal Mail. We do not provide a photo as we do mass mailing due to big orders everyday.
On our page itself, we encourage all our customers to opt for Singpost Registered Mail so that we can track the parcel anytime, and we are not responsible for any loss mail.
As for Singpost Normal Mail, yes it is rare for parcels to be lost along their way if the address is correct. Even if it is incorrect, Singpost will definitely return it back to us as we paste a Return Address label at the back of all our parcels. Still, there are risks of lost mails which we cannot control the situation in Singpost itself since we only mail it out through them.