- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
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Return, Exchange & Warranty Claims At Service Center- After 7 days from receipt date (Qxpress orders)- After 14 days from shipping date (SingPost Normal Mail orders).- All Store Pickup orders.Please check warranty period for each item before filing claim.We will not entertain any request to pick-up item at customer's address regardless of circumstances.For more information on the return, exchange & warranty claims policy, please send us a Qpost message.
Dear Customers,Return, Exchange & Warranty Claims By Mail- Within 7 days from receipt date (Qxpress orders).- Within 14 days from shipping date (SingPost Normal Mail orders).For defective, incorrect or misdelivered item:- Customer is required to provide order/cart number and photo/video proof of claim by Qpost message.- Seller will assess the proof of claim & advise customer accordingly on the progress & outcome of claim.- Item must be returned with original packaging box & all accessories inside the box with all labels attached.- Seller will bear return/reship postage costs by registered mail.For change of mind item:- Customer is required to provide order/cart number and photo/video of item by Qpost message.- Item must be returned unused with original packaging box & all accessories inside the box with all labels attached.- Customer will bear return/reship postage costs by registered mail.
This warranty does not cover:Cosmetic damage to outer surface/finishing and external parts of the product, including without limitation cracks, dents or scratches on the exterior casing, screen, camera lens, buttons and other attachments;Deterioration of the product due to normal wear and tear, including without limitation rust or stains;General maintenance, password reset assistance, routine servicing and cleaning, updating/upgrading of software, installation of software or applications, product demonstration, or any other service other than repair;Any other circumstance such that repair would be contradictory or not in compliance with good business practice.
Notwithstanding that the product is within the warranty period, this warranty shall be invalidated and rendered void upon the following:The product shows evidence of abnormal use; impact, shock; accident; fire, flood, earthquake, lightning or other acts of nature; sand, liquid or food damage; exposure to extreme thermal or environmental conditions; battery or chemical corrosion; abuse, mishandling, improper installation, operation or maintenance, use of wrong electrical supply or voltage; damage caused by installation of any software, programs or applications, or use of any accessories or equipments not approved by the manufacturer for use with the product; improper modification, tampering; replacement of parts with parts not approved by the manufacturer; or dismantling, opening, service or repair performed other than by the manufacturer's authorised service centre; or any other use contrary to the product manual.
This product is warranted for the specified warranty period from the date of original purchase against defects in quality and materials under normal use.Unless otherwise specified, this warranty only covers the defects in material, design and workmanship of the hardware components of the product as originally supplied. The warranty does not cover any software, consumable items, or accessories even if packaged or sold together with the product.
Warranty Period for all items start from either date of receipt, date of collection or 14 days from date of shipping (whichever is earlier).Warranty Period for all items may differ and are stated accordingly in the items listing.For any items repaired or replaced through warranty claims, its warranty continues for the remaining portion of the original Warranty Period for the items
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Thanks Seller for your patience with me...will buy again soonz
COLOUR:GLOW IN THE DARK SPINNER(+S$5.90)
Received in good condition. Nice.
This spinner says that it glows in the dark but its not glowing.Still the spinning part good.
Received item i good condition. Fast delivery within a few days.
Have had fun messing around with it, but it seems to rust quickly.
is the bearing ceramic?
Its high speed steel alloy. See our listing details, there is a table doing a comparison.
Hi, I've yet to receive my item. How long does e delivery takes to reach me although I received an email to confirm delibery status. My order no item is 209251068 and 20925169.
Hi Effa sorry for the delay. Maybe item is lost in transit by singpost. Dont worry, we will arrange for a repost tmr morning. You should be able to get it end of this week
Hi, I see. Hopefully can get it latest by tmrw. Thanks
Hi sunday singpost never work so u cant get it.
Hi...would like to check on the itemsstill not receive though said shipping status indicated "delivered"
Hi,No issue. You should be receiving items this few days. If not, please contact us again. We will arrange for a repost as it might be lost while in transit by singpost.
ok noted and thanks
Here is my payment slip for proof I've paid
Hi ur payment is made to qoo10. Upon successful payment u should have a order no. From qoo10. Can u give me that?
Hi ur order no. Should start with 2. Is it ur first time purchase?
It is my first time.Order number: 209277777
Confirmed receive your payment and will be posting out your order soon. Cheers
There isn’t any posted question about item.