Acev's info

Working hours
MON~FRI : 9:00am ~ 6:00pm SAT : 9:00am ~ 1:00pm SUN, Holiday : day off

Qoo10


Contact

  • Email: ****@****
  • Tel: (+65) ****-****; (+65) ****-****


Delivery

  • FREE delivery in Singapore, via one of below alternatives decided by us (unless specifically stated in listing):

  • (1) Acev own transports:
  • Delivery: within 4 work days, items will be delivered to your designated address in Singapore. 
    If "advance orders", please refer to "Stock Status" at the top part of "Item Details".
  • Delivery date & time: your ordered items will be arranged by us for delivery during weekdays or weekends between 9am to 9pm. We may not call in advance for delivery. Shall you have any time slots we need to avoid, we appreciate your advanced notice.
     
  • (2) Acev's assigned transports agents:
  • Promised posting: within 2 work days, items will be sent to or picked up by Acev's assigned transports agents (such as Qxpress).
  • Delivery date & time: depending on transports agents schedule. Tracking number will be provided.
     
  • (3) SingPost registered mail:
  • Promised posting: within 2 work days, items will be sent to SingPost.
  • Delivery date & time: depending on SingPost schedule.
     
  • (4) SingPost normal mail:
  • Promised posting: within 2 work days, items will be sent to SingPost.
  • Delivery date & time: depending on SingPost schedule. Photos of stamped parcel will be taken. Photos of stamped parcel will be taken as a proof of posting; nevertheless, we shall not be held responsible of buyer's claims of non-receipt.


Refund/Return

  • If you want to get refund or return item you received, please cantact us.

       
  • We don't accept the cases below:

    • over 7days from receiving item
    • if items are open/used or damaged
    • sending item without prior contact