Working hoursWorking day : 11:00am ~ 7:00pm SAT : 11:00am ~ 6:00pm SUN, Holiday : day off
SIM LIM TOWER 10 JALAN BESAR *****
- Address: 10 Jalan Besar #03-43 Sim Lim Tower Singapore 208787
- Management staff: CEF ideas Support
- Contact: 62970676
- Seller shop address: http://shop.qoo10.com.sg/CEFideas
10 Jalan Besar #03-43 Sim Lim Tower Singapore 208787
- E-mail :email@example.com
- Phone number: +65-93799806
- available during: Mon-Fri 11am-7pm, Sat 11am-6pm, Closed on Sun & PH
- Q1.How can I get my order fast and safe?
We recommend self collect, or Qxpress courier delivery, normal mail may lost and it's not able to be tracked. We don't take responsibility for normal mail lost, if we have parcel photo to prove that we have sent out the item. If you want to find us please visit https://vue.sg/contact for our address and operating time.
- Q2. I opt for Store-Pickup, when and where to collect?
Please visit https://vue.sg/contact for our address and operating time, We need your voucher upon arrival, you can either print it out or show us on mobile phone. The voucher should be sent to you by email named voucher.
- Q3. Can I take a look at the product samples?
Yes you can, we have all the samples in our shop, you can view and try them out. For our contact info please visit https://vue.sg/contact
Q4. How to claim warranty?
If the item is within warranty period, you can bring it back to our office if it's still in warranty period, just let us know your order number or cart number. Visit https://vue.sg/contact to find our address and operating time.
- Major Shipping company : Singpost, Qxpress, Store-Pickup.
- Usual Shipping period: Within 3 days.
- Shipping rate : Shipping rate can differ from item to item. Please see individual item page.
- if you have any question about shipping,please e-mail us.
- E-mail :firstname.lastname@example.org
1. You may request to exchange or return within 7 days upon received item. If item has been opened and used, it is only applicable for exchange. Visit https://vue.sg/contact for our address and operating time.
2. For wrong item received, please provide us photo of the parcel with delivery information and item content through email to email@example.com, we will cover the shipping cost if it is our fault.
3. For defective item received, please provide us photo or small video clip to email firstname.lastname@example.org to report us the defective issue. If it needs to exchange, we will cover the cost.
4. If you have change of mind and want to change model, please make sure item is in original condition. You can bring it back to our office or ship back to us on your cost, the balance of the product and the shipping fee need to be charged.
5. For order received more than 7 days, if the product got warranty, you can bring it back within the warranty period for warranty service.
|How can I get my order fast and safe?||Seller||2017-11-18|
|I opt for Store-Pickup, when and where to collect?||Seller||2017-11-18|
|Can I take a look at the product samples?||Seller||2017-11-18|