23B QUEEN'S CLOSE *****
We strive for full CUSTOMER SATISFACTION!!!
packing & delivery.
- EX) Q1. I've put items in cart. Later, I tried to order but I couldn't because they say it's sold out. Why is it for?
A. Please send an email to us as per email addresses given above and we will reply you within 1-2 working days.
- EX) Q2. What am I supposed to do if item doesn't arrive?
A. Please email to us and we will check with Qexpress. But if you choose Singpost Normail Mail, there is no tracking no available from Singpost service.
- Major Shipping company : Qxpress, Singpost Normal Mail
- Usual Shipping period: within 3-5 working days
- Shipping rate : Shipping rate can differ from item to item. Please see individual item page.
If you want to get refund or return item you received, please discuss with us by sending email as per email address given above .
We don't accept the cases below:
- - ex1) over 7days from receiving item
- - ex2) if items are open/used or damaged
- - ex3) sending item without prior contact.
- - ex4) if there is no defects on the product sold.