Working hoursMON~FRI : 9:00am - 5:00pm SAT : 9:00am - 1:00pm SUN, Holiday : day off
10 CHANGI SOUTH STREET 3 #06-01
10 CHANGI SOUTH STREET 3 #04-01
- Address: (486147) 10 CHANGI SOUTH STREET 3 #06-01
- Management staff: Strategic Marketing (S) Pte Ltd, brand owner of EuropAce
- Seller shop address: http://www.qoo10.sg/EuropAce
- Home Page: www.europace.com.sg
- Q1. I've put items in cart. Later, I tried to order but I couldn't because they say it's sold out. Why is it for?
A. Our stocks are based on first-come-first-serve basis. Placing them in cart does not reserve the stock for you. If a order is placed by another customer, they would be able to purchase it.
- Q2. What am I supposed to do if item doesn't arrive?
A. Please do contact our customer service for further assistance & enquiries.
- Q3. Are you a reseller of EuropAce?
A. Strategic Marketing (s) Pte Ltd is the brand owner for EuropAce.
- Shipping rate: Shipping rate can differ from item to item. Please refer to the individual item page.
- Estimated Shipping time: Shipping time differs from 3-9 business working days.
Return / Exchange / Refund
Must contact EuropAce direct, we don't entertain inquiries through qoo10 portal.
Prior technician checking must be done before any further action.
- Customer must bring the item to EuropAce service center @ 10 changi south street 3.
- For aircon, washer, dryer, wine cooler, fridge and built in our service team will go down to check, the customer must make an appointment with the service team.
We don't accept the cases below:
- - 1) over 7days from receiving the item
- - 2) if items are open/used or damaged
- - 3) sending the item without prior contact
- - 4) Wrong purchases that don't suit customer requirement