Shop Info

 

Shop Info

FAQ

Please email us at dodotan@ yahoo.com or leave us a message through Qtalk. We will respond within 48 hours.

Shipping

  • Singpost normal postage is cheap but does not offer tracking. We may not be able to help you if the package goes missing.
  • Singpost SmartPac offers next working day doorstep delivery with tracking. If you are not home to receive the package, it will be placed in your mailbox.
  • Qxpress delivery offers doorstep delivery with tracking. Re-delivery can be arranged if you are not home to receive the package.
  • Usual Shipping period: We usually ship within 2 days, unless it is a preorder bulk item.
  • Shipping rate : Shipping rate differs from item to item. Please see individual item page.

Refund/Return

  • If you are unhappy with your purchase, please contact us via email of Qtalk first. We will try to resolve the issue with you.

  • If you want to get refund or return item you received, please apply on my Qoo10.

  • We don't accept the cases below:

    • - ex1) over 7days from receiving item
    • - ex2) if items are open/used or damaged
    • - ex3) sending item without prior contact.