Shop Info

  • Contact seller

  • Working hours

    MON~FRI : 9:00am ~ 6:00pm SAT : 9:00am ~ 1:00pm SUN, Holiday : day off
  • Address

    Singapore My MailBox 886354 Singapore 919191

 

Shop Info

FAQ

Q1. I've put items in cart. Later, I tried to order but I couldn't because they say it's sold out. Why is it so?

A. Our items are sold on First-Come-First-Served basis. Out-of-stock items may or may not be restocked. Kindly complete the order once you add them to cart to avoid stock-outs and dissappointments.

 

Q2. What am I supposed to do if item doesn't arrive?

A. All items are sent with Singpost Registered mail and the registered article number will be provided. Kindly check from Singpost online tracking system with your tracking number. If you cannot access the online system, or did not receive your items after 7 days of receiving the tracking number, please email us at contactus@lehlio.com to inform us.

Shipping

  • Major Shipping company : Singpost Registered
  • Usual Shipping period: 3-5 working day
  • Shipping rate : Shipping rate can differ from item to item. Please see individual item page.

Refund/Return

  • Exchanges are only allowed on items with manufacturing defects or in the unlikely event that the wrong size/colour/item is sent. If the event that no replacement items are available, refund will be given.

  • If you would like to exchange items due to the wrong size ordered, shipping to and from us will have to be borne by you.

  • If you want to get exchange the item you received, please email us at contactus@lehlio.com.

  • We don't accept the cases below:

    • over 7days from receiving item
    • if items are open/used or damaged
    • -sending item without prior contact.