Shop Info

 

Shop Info


FAQ

EX) Q1. I've put items in cart. Later, I tried to order but I couldn't because they say it's sold out. Why is it for?

A.

EX) Q2. What am I supposed to do if item doesn't arrive?

A.

Shipping

  • Major Shipping company :
  • Usual Shipping period:
  • Shipping rate : Shipping rate can differ from item to item. Please see individual item page.

Refund/Return

  • If you want to get return item you received, please apply on my Qoo10.

  • We will charge the shipping fee ($3.99) for the customer request exchange.

  • We don't accept the cases below:

    • - ex1) over 7days from receiving item
    • - ex2) if items are open/used or damaged and without original packing
    • - ex3) measurement within 0.75 inches is not consider a clothing defect
    • - ex4) sending item without prior contact.
    • - ex5) request refund

Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29