Shop Info

  • Contact seller

  • Working hours

    MON~FRI : 9:00am ~ 6:00pm SAT,SUN, Holiday : Shop Day off. Enquiries or order will be process on the next working day
  • Address

    GORDON INDUSTRIAL BUILDING 113 EUNOS AVENUE 3 02-13

  • Return address

 

Shop Info

Shipping

  • All Orders will be shipped out through Singpost Normal Mail / Registered mail in 1~2 working days

    - Normal mail: 2-4 days duration
    - Qxpress: 1-2 days duration
    - QX Quick: Same Day 
     

  • The customer has to bear the mailing charges for resending of items due to the following: 
    - Wrong address provided / lack of address information
    - Uncollected product at Post Office 
    - Rejected by recipient
     

  • We will NOT be held responsible for lost items due to wrong shipping address was given by the customer.

    Do double check your mailing address to ensure it is correct before confirming your order. 
     

  • We will also not be responsible for lost mail if you did not opt for registered mail withtracking.

    Any enquiries of the product, please feel free to contact us at email sales@smartdot.sg

  • If an item is unexpectedly out of stock, you will be informed by Whatsapp/SMS and given 
    full refund if you do not wish to wait for the stock to be replenished.

Refund/Return

  • If you want to get refund or return item you received, please apply on my Qoo10.

  • We don't accept the cases below:

    • Over 7days from receiving item
    • If items are open/used or damaged
    • Sending item without prior contact
Your kind understanding is greatly appreciated.

Notice

Subject Register Date
How do I file for an exchange/replacement/refund? Seller 2018-05-28
What are the risks for choosing SingPost Normal Mail? Seller 2018-05-28
Notice For Buyer before Placing an Order Seller 2018-05-28