Working hoursMON~FRI : 9:00am ~ 6:00pm SAT,SUN, Holiday : Shop Day off. Enquiries or order will be process on the next working day
GORDON INDUSTRIAL BUILDING 113 EUNOS AVENUE 3 02-13
- Management staff: Admin
- Seller shop address: http://www.qoo10.sg/shop/smartdot
All Orders will be shipped out through Singpost Normal Mail / Registered mail in 1~2 working days
- Normal mail: 2-4 days duration
- Qxpress: 1-2 days duration
- QX Quick: Same Day
The customer has to bear the mailing charges for resending of items due to the following:
- Wrong address provided / lack of address information
- Uncollected product at Post Office
- Rejected by recipient
We will NOT be held responsible for lost items due to wrong shipping address was given by the customer.
Do double check your mailing address to ensure it is correct before confirming your order.
We will also not be responsible for lost mail if you did not opt for registered mail withtracking.
Any enquiries of the product, please feel free to contact us at email firstname.lastname@example.org
If an item is unexpectedly out of stock, you will be informed by Whatsapp/SMS and given
full refund if you do not wish to wait for the stock to be replenished.
If you want to get refund or return item you received, please apply on my Qoo10.
We don't accept the cases below:
- Over 7days from receiving item
- If items are open/used or damaged
- Sending item without prior contact
|How do I file for an exchange/replacement/refund?||Seller||2018-05-28|
|What are the risks for choosing SingPost Normal Mail?||Seller||2018-05-28|
|Notice For Buyer before Placing an Order||Seller||2018-05-28|