- Q1. Normal Mail Shipping Cost
- We offer a flat shipping cost of $1.20 for most our products to encourage customers to buy more to save on the shipping cost instead of charging the shipping cost by qty.
- The $1.20 shipping cost also includes packing cost and Qoo10 commission. The normal mail postage fee for most of the packages is at $1.15.
- Therefore, we have set the shipping cost at $1.20. Due to system constraint, this is the best we can offer.
- Q2. Bulk Purchase
- Please email us.
- Q3. Christmas Delivery Notice
- Dear Customers, please place your orders early for this festive seasons due to the sudden surge in the number of packages to be delivered by the respective delivery companies. We will packed the orders within 3 days after orders are placed.
- Normal mail will take about 4-5 working days or subject to unforeseeable delay.
- Qxpress dispatch will take about 2-3 working days.
- Major Shipping company : Qxpress and Singpost normal mail.
- Usual Shipping period: Within 24 hours unless item is out of stock. Seller will text customer on out of stock item.
- Shipping rate : Shipping rate can differ from item to item. Please see individual item page.
If you want to get refund or return item you received, please apply on my Qoo10.
We don't accept the cases below:
- - wrong item purchase (shipping fee and packging cost will be borne by customer for exchange)
- - if items are open/used or damaged
- - sending item without prior contact.