Shop Info

  • Contact seller

  • Address

    NORTHSTAR @ AMK 7030 ANG MO KIO AVENUE 5 #04-36

  • Return address

    NORTHSTAR @ AMK 7030 ANG MO KIO AVENUE 5 #04-36

SHOP INFO

Citrusox® is firmly established as a Singapore-based socks and legwear company since 1997. We strongly believe in providing the best comfort to your feet and leg. Where styles meet comfort, be amaze by our wide range of trendy merchandise available. We specialize in fashionable socks, stockings, leggings and even more related legwear accessories.

  

CONTACT

QPost / Email us at   <****@****> 

We will response within 2 to 3 working days.

  

FAQ

Q1. How would I know if the socks fits me? Please refer to the size charts below.

 We normally categorize our socks according to ladies & mens listing to enable customers to search for socks easier. Socks are unisex. If ladies have a bigger feet size (~UK shoe size 8 & above), most mens' socks are also suitable. Likewise, if mens have smaller feet (~UK shoe size 7 & below), ladies' cut is also suitable. You can also QPost us to check if the socks is suitable for your feet size! 

  
 

 Q2. My feets are very sweaty, will the socks absorb my perspiration? 

   Yes! Our socks are mainly made from cotton (and spandex for its elasticity) which absorb perspiration well for humid weather. 

  

PRODUCT CARE (How to make your socks last longer!)

WASHING

Use only cool or lukewarm water. Do not use hot water as it can damage elasticity. Use non chlorine bleach when required.

 Using a washing bag while machine wash

A washing bag will shield your hosiery from the zippers and buttons on other garments. It protects the hosiery from the washer's harsh agitation and spinning. You will not lose wither side of the socks after wash as well! 

 DRYING

Roll your hoseiry into a ball and gently squeeze, do not twist them to wring out the water. Never use a dryer or iron to dry your hosiery. The heat will break down the hosiery's elasticity. 

 

 ENSOCKLOPEDIA (All about Socks!)

HOSIERY

Hosiery is knitted coverings for the legs and feet. Also referred to as ‘legwear’, hosiery describes garments worn directly on the feet and legs. Most hosiery garments are made by knitting methods. Modern hosiery is usually tight-fitting by virtue of stretchy fabrics and meshes. Older forms include binding to achieve a tight fit. Due to its close fit, most hosiery can be worn as an undergarment, but it is more commonly worn as a combined under/outer garment.

 SOCKS

A sock is an item of clothing worn on the feet. The foot is among the heaviest producers of perspiration in the body, able to produce over a pint of perspiration per day. Socks help to absorb this perspiration and draw it to areas where air can remove the perspiration. In cold environments, socks decrease the risk of frostbite. Socks have evolved over the centuries from the earliest types which were made from animal skins gathered up and tied around the ankles.

 The invention of a knitting machine in 1589 meant that socks could be knitted six times faster than by hand. Nonetheless, knitting machines and hand knitters worked side by side until 1800. The next revolution in sock production was the introduction of nylon in 1938. Until then socks were commonly made from silk, cotton and wool. Nylon was the start of blending two or more yarns in the production of socks, a process that still continues.

 TIGHTS

Tights are a kind of cloth leg garment, most often sheathing the body from about the waist to the feet with a more or less tight fit, hence the name. The wearing of tights has a long history going back several centuries, when they were worn by men. Today, they are worn primarily by women and girls and some men and boys, as well as infants and toddlers of both sexes.

 LEGGINGS

Leggings are a type of fitted clothing covering the legs, which can be worn by both men and women. Originally leggings were two separate garments, one for each leg. Modern leggings are typically made from a blend of lycra, spandex, nylon, cotton, or polyester blend, but they can also be made from wool, silk and other materials. Leggings are available in a multitude of colours and decorative designs.

 

  SHIPPING

Shipping Company: Singpost (Normal Mail & SmartPac), Qxpress

Shipping Address: 7030 Ang Mo Kio Ave 5 #04-36 Northstar@AMK Singapore 569880
Shipping Rate

Normal Mail (without tracking service): S$1.50 (FREE for purchases above S$25)
SmartPac (with tracking number): S$3.80  (FREE for purchases above S$50)
Qxpress (courier): S$3.99  (FREE for purchases above S$50)

Goods are sent out within 1-3 working days via Singpost/Qxpress. Please note that your shipping status will be updated to DELIVERED from the date we post it out for delivery.

Normal Mail: 
i. Normal mail are not traceable. Singpost will return undelivered mail after 10 working days. Please contact us if you did not receive your package after 3 weeks. We will contact you should the package be returned to us earlier.
ii. Kindly note that Citrusox is not responsible for lost packages. We strongly encourage customers to opt for Singpost SmartPac which provides tracking services.
iii. Non receipt claims will only be processed 3 weeks from shipped date.
iv. Redelivery (due to wrong shipping address or returned items) will be borne by the customer at $3.80.

SmartPac Mail: 
i. SmartPac mails are traceable with numbers SM********SG. You can check on the status of your package from the Singpost website
ii. Redelivery (due to wrong shipping address or returned items) will be borne by the customer at $3.80.
If you have any other questions about shipping, please QPost/email us.

 EXCHANGE / REFUND

i. Exchanges & Refund are dealt on a case-by-case basis. 
ii. Please note that we do not accept the cases below:
- over 7 days from receiving the item
- if the items are opened, used or damaged
- sending items back without prior contact
iii. Kindly QPost/email us with your name & cart number for enquiry prior to returning the items.

 SHOPPING with CITRUSOX®

We hope you have a wonderful time shopping with Citrusox. Cheers, Citrusox Ecommerce Team!