- What am I supposed to do if item doesn't arrive?
- For any enquiry, feel free to approach us via Qoo10 platform
- Shipping rate : Shipping rate can differ from item to item. Please see individual item page.
If you want to get refund or return item you received, please apply on my Qoo10.
We don't accept the cases below:
- - ex1) over 7days from receiving item
- - ex2) if items are open/used or damaged
- - ex3) sending item without prior contact.