Shop Info

  • Contact seller

  • Address

    110 CLEMENTI STREET 13 *****

  • Return address

    110 CLEMENTI STREET 13 *****

Refund/Return

  • If you want to get refund or return item you received, please apply on my Qoo10. The item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached. Please also provide a picture of the item to us. Shipping fee will be borne by the buyer.

You can log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'. We will assess the claim get back to you as soon as possible.
  • We don't accept the cases below:

    •  over 7 days from receiving item
    •  if items are open/used or damaged
    •  sending item without prior contact.
    •  change of mind from buyer's end