Mon-Fri 9:00AM - 6:00PM; excluding Public Holidays and weekends.
- Q1. I've have ordered the item, it has not yet received but is marked delivered in Qoo10?
A. Kindly get in touch with us through chat or email relating to such matter before marking the order as non- receipt.
Q2. What am I supposed to do if item doesn't arrive?
A. Rest assured the item will reach you. There would be a delay in transit.
- Major Shipping company : Singpost normal mail
- Usual Shipping period: 3-10 Business days
- Shipping rate : Shipping rate can differ from item to item. Please see individual item page.
For refund or return, please apply through Qoo10
- no exchange is allowed for size and not fitting. Please check with us, before you place order
|1.More than 7 days from the date of receiving the item|
|2.Items sent without prior intimation / contact.|