Shop Info

 

FAQ

ShippinG

*DUE TO THE AMOUNT OF FALSE CLAIMS FROM USERS SUCH AS W*** TAIYI 
WE WILL NO LONGER OFFER NON-REGISTERED MAIL
WHILE WE WISH TO PROVIDE YOU WITH A CHEAPER OPTION TO SAVE ON POSTAGE COST, WE HAVE BEEN ABUSED AS A SELLER AND CAN NO LONGER OFFER THIS OPTION TO ALL BUYERS. 
WE APOLOGIZE FOR ANY INCONVENIENCE CAUSED. 

Refund/Return

  • If you want to get refund or return item you received, please apply on my Qoo10.

  • We don't accept the cases below:

    • - ex1) due to customer's change of mind.
    • - ex2) lost mail due to choice of purchasing by normal mail 
    • - ex3) if items are open/used or damaged
    • - ex4) sending item without prior contact.
    • - ex5) due to sensitive nature of beauty products, we strictly do not accept returns or refunds.