Shop Info

 

Shop Info

FAQ

EX) Q1. I've put items in cart. Later, I tried to order but I couldn't because they say it's sold out. Why is it for?

A. I'll always restock the item. Pls msg/email: jiejie5818(at)gmail.com for retock timing. Thanks.

EX) Q2. What am I supposed to do if item doesn't arrive?

A. Pls email: jiejie5818(at)gmail.com. If you optioned for normal mail, pls check your letterbox first! Thanks.

 

  • Seller not responsible for any lost / damaged mail by using normal post service.

 

Shipping

  • Major Shipping company : Singpost
  • Usual Shipping period: Normal Mail WITHOUT tracking number: 3-5 working days(some mails may delay up to 3 weeks due ro post office processing). Registered Mail WITH tracking number: 1-3 working days. 
  • Delivery Method: Normal Mail WITHOUT tracking number: Letterbox ONLY. * Postman should issue a slip for self collect if parcel is too big to fit in the letterbox. Registered Mail WITH tracking number: Doorstep. Self collect at post office if delivery failed(no one answer door etc.) Only about 50% will receive the slip. Do check to the nearest SingPost branch to retrieve the parcel.
  • Parcel send via Normal Mail gets lost/damaged/stolen is high, a percentage of 2% to 4% and NO WAY to trace. Seller not responsible for any lost / damaged mail by using normal post service.  Highly recommended opt for Qxpress/Registered Mail to eliminate the risk.
  • Note: Effective 15 May 2010,Post Office will only COLLECT & DELIVER mails by 5pm from Monday to Friday except public holidays! 
  • Shipping rate : Shipping rate can differ from item to item. Please see individual item page.
  • Note: If you option for Singpost Normal/Registered mail, Pls DO NOT require 'call before delivery or leace parcel at doorstep/neighbour' etc. as Singpost doesn't provide such service. Thanks!

 

Refund/Return

  • If you want to get refund or return item you received, please apply on my Qoo10.

  • We don't accept the cases below:

    • - ex1) over 7 days from receiving item
    • - ex2) if items are open/used or damaged
    • - ex3) sending item without prior contact.

Notice

Subject Register Date
Important: Delivery Timing & Delivery Method. Seller 2015-06-13