FAQ

EX) Q1. Are products from Lastey authentic or genuine?

A. Yes! All our products are directly from the distributor, and 100% authentic and genuine.

EX) Q2. What are the expiry dates from the products?

A. Kindly reach out to us on the chat, and we will share the expiry for each respective item.

Shipping

• Major Shipping company : All major shipping companies in Singapore
• Usual Shipping period: 2-3 Working Days
• Shipping rate : Shipping rate can differ from item to item. Please see individual item page.

Refund/Return

• If you want to get refund or return item you received, please apply on my Qoo10.

• We don't accept the cases below:

  • - ex1) over 7days from receiving item
  • - ex2) if items are open/used or damaged
  • - ex3) sending item without prior contact.