FAQ

 Q1. I've Purchased 5m(5qty)of wallpaper, but I only recieved one roll, why?
    A. It is 5m in one roll, you can open the whole walllpaper and mesure the length.

 
Q2. What am I supposed to do if the recieved item is wrong or Damaged?
    A. Please contact 81867223 immidiatly and keep the items in original condition.

Shipping

• Major Shipping company :QXPRESS
• Usual Shipping period:2~3 Working days
• Shipping rate : Shipping rate can differ from item to item. Please see individual item page.
• Self Collect : Please sms 81867223 to make an appointment for self collection.

Refund/Return

• If you want to get refund or return item you received, please apply on my Qoo10. Once we recieve your request, will contact you shortly.

• We don't accept the cases below:

  • - 1) over 7days from receiving item
  • - 2) if items are open/used or damaged
  • - 3) sending item without prior contact.
  • - 4) For wallpaper, floorsheet etc, need to cut before sending out, we do not accept return or refund.