Shop Info
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Contact seller
Working hours
MON~FRI : 9:00am ~ 5:00pm SUN, Holiday : day off-
Address
Singapore, 8 GUL AVENUE *****
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Return address
Singapore, 8 GUL AVENUE 1st level
Shop Info
FAQ
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1. How long will the delivery take if I order today?
Upon successful transaction, delivery is targeted to complete within 5 working days.
2. Can I prearrange the date and time for my delivery?
We regret that the date and the time of the delivery could not be prearranged as delivery is done according to route by a third party logistic partner.
3. Do you do weekend delivery or after office works delivery?
We regret that we are unable to specify a time of the delivery as it is done according to route by a third party logistic partner.
4. How can I check my delivery status?
You may check your order/shipping status on Qoo10.
5. Does New Moon offer international delivery?
International delivery is unavailable at the moment.
6. Can I do self-collection?
Self-collection is unavailable at the moment.
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Shipping
- Shipping rate : Shipping rate can differ from item to item. Please see individual item page.
Refund/Return
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If you want to get refund or return item you received, please apply on my Qoo10.
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We don't accept the cases below:
- - over 7days from receiving item
- - if items are open/used or damaged
- - sending item without prior contact.