Shop Info

  • Contact seller

  • Working hours

    Monday-Saturday : 11:00am ~ 6pm
  • Shipment Address

    JUNJIE INDUSTRIAL BUILDING 153 KAMPONG AMPAT #04-02

  • Return address

    JUNJIE INDUSTRIAL BUILDING 153 KAMPONG AMPAT #04-02

 Sim Lim Square Branch:

Our sim lim square branch will be closing from 1 Jan 2019. 

Shop Info

Contact

  • E-mail :newstarelc@gmail.com
  • Phone number: +65--6336-0524
  • available during:
  • E-mail is always available and more recommended.

FAQ

EX) Q1. I've put items in cart. Later, I tried to order but I couldn't because they say it's sold out. Why is it for?

A: It has been sold out.

EX) Q2. Can I order by telephone or e-mail?

A. Can. you can order by qoo10 website.

EX) Q3. What am I supposed to do if item doesn't arrive?

A.you can contact us. by email or call to our office at sim lim square.

Shipping

  • Major Shipping company :
  • Usual Shipping period:
  • Shipping rate : Shipping rate can differ from item to item. Please see individual item page.
  • if you have any question about shipping,please e-mail us.
  • E-mail :newstarelc@gmail.com

Refund/Return

  • If you want to get refund or return item you received,please cantact us.

    • E-mail :newstarelc@gmail.com
    • Phone number: +65--6336-0524
    • Return address:(368326) 153 Kampong Ampat,#04-02 Jun Jie Industrial Building  
  • We don't accept the cases below:

    • - ex1) over 7days from receiving item
    • - ex2) if items are open/used or damaged
    • - ex3) sending item without prior contact

Notice

Subject Register Date
FOLLOW OUR FACEBOOK AND INSTAGRAM!!!!! Seller 2017-01-01
For Store Pick Up Seller 2016-10-29
How do I file for exchange/replacement/refund? Seller 2016-05-05
more