Shop Info


Shop Info


EX) Q1. I've put items in cart. Later, I tried to order but I couldn't because they say it's sold out. Why is it for?


EX) Q2. What am I supposed to do if item doesn't arrive?



  • Major Shipping company :
  • Usual Shipping period:
  • Shipping rate : Shipping rate can differ from item to item. Please see individual item page.


  • If you want to get refund or return item you received, please apply on my Qoo10.

  • We don't accept the cases below:

    • - ex1) over 7days from receiving item
    • - ex2) if items are open/used or damaged
    • - ex3) sending item without prior contact.

Store/Self Collection

  • If you want to get choose Store Collection, ensure you have chosen the right outlet before you proceed for payment.

  • Immediate Pick Up is unavailable. Buyers are advised to collect 1 working day after making payment online

  • Redemptions by mobile are highly encouraged. Buyers must use their own mobile phones.

  • To avoid disappointment, kindly call the store before going down to collect.


Subject Register Date
Safe Deposit Delivery Seller 2016-07-25
Store Pick Up Dates & Timings Seller 2015-09-09