FAQ

         EX) Q1. I've put items in the cart. Later, I tried to order but I couldn't because they say it's sold out. Why is it for?

A. It may be due to the item being sold out or a system glitch. You may contact me at 96177822 for assistance. Thank you!

         EX) Q2. What am I supposed to do if the item doesn't arrive?

A. Please contact me at 96177822 for assistance. Thank you

EX) Q3. I want to receive my item faster, can I opt for self-collection/ express delivery?

A. Yes you can! Please drop me a message on Qoo10 or contact me at 96177822 for assistance 

Shipping

• Major Shipping company: Qxpress
• Usual Shipping period: 1-2 days
• Shipping rate: Shipping rates can differ from item to item. Please see the individual item page.

Refund/Return

• If you want to get a refund or return an item you received, please apply on my Qoo10.

• We don't accept the cases below:

  • - ex1) over 7days from receiving the item
  • - ex2) if items are open/used or damaged
  • - ex3) sending item without prior contact.