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Q & A Lists
Item Question & Answer
[Set] Xiaomi Philips | Yeelight | Aqara Smart LED Bulb and Downlight
[Set] Xiaomi Philips | Yeelight | Aqara Smart LED Bulb and Downlight
Item Q&A
  • Question : Inquiry for the item from mik****Apr 17, 2019

    Is the downlight compatible with google home? For yeelight and xiaomi philip.

    Answer : [Re] Inquiry for the item from mik****

    Dear customer,
    For Xiaomi Philips Downlight, it can be paired with MiHome apps only.
    Thank you for reaching 131Express.

    Question : [Re] Inquiry for the item from mik****

    How about yeelight?

    Answer : [Re] Inquiry for the item from mik****

    Dear customer,
    Xiaomi Yeelight Downlight doesn't support WiFi connection.
    Thank you.

  • Question : Inquiry for the item from sop****Apr 01, 2019

    The philips smart light bulb can use app? And can switch to warm yellow light?

    Answer : [Re] Inquiry for the item from sop****

    Dear customer,
    First of all, we would like to apologise for late reply
    yes, it can be controlled using MiHome apps. The temperature and brightness are adjustable.
    Thank you for supporting 131Express.

  • Question : Inquiry for the item from hon****Mar 06, 2019

  • Question : Inquiry related return and exchange from Che****Jan 15, 2019

    Hi, 3rd Jan 2019 Order/Cart no. 124277440. Item not working- as good as dead on delivery, Can you be responsive to my inquiry? Thanks.

    Answer : [Re] Inquiry related return and exchange from Che****

    Dear customer,
    kindly contact us at 88131131 for prompt reply.
    We'll get back to you next working day.
    Thank you

  • Question : Inquiry for the item from edm****Dec 26, 2018

    For Yeelight Smart Light, can i use 2 to 3 phone to control the light?

    Answer : [Re] Inquiry for the item from edm****

    Dear customer,
    Yes, your device will have to connect with the bulbs/ smart products first.
    Thank you for supporting 131Express.

+View all Notice, FAQ, Q&A >>
[New] Xiaomi MiJia | MINIJ Auto Foaming Hand Wash Dispenser
[New] Xiaomi MiJia | MINIJ Auto Foaming Hand Wash Dispenser
Item Q&A
  • Question : Inquiry for the item from Jen****Apr 16, 2019

    Dear Seller,
    May I knw where is the battery place and will the water go into the battery area easily?

    Thanks

    Ching

    Answer : [Re] Inquiry for the item from Jen****

    Dear customer,
    Battery located on top of machine for Xiaomi Mijia Hand Wash Dispenser while at the back for Xiaomi Minij Auto Foaming Hand Wash Dispenser.
    Thank you.

  • Question : Inquiry for the item from shi****Jan 23, 2019

    May I know how to refill the bottle? I just bought the latest model

    Answer : [Re] Inquiry for the item from shi****

    Dear Customer,
    You can just use other refill.
    As a friendly reminder, please buy refill which is liquid form instead of gel form.
    Thank you for supporting 131Express.

    Question : [Re] Inquiry for the item from shi****

    Understand we can buy a liquid refill but how do I open the exist bottle to input the liquid refill after I have use up the liquid refill from Xiaomi? Do u have a video showing how to open?

    Answer : [Re] Inquiry for the item from shi****

    Dear customer,
    there should be a manual in the box, kindly refer to that as we couldn't find a video tutorial for it.
    Thank you.

  • Question : Inquiry for the item from pau****Dec 16, 2018

    how to open bottle for.refill..can't seem to open at all

    Answer : [Re] Inquiry for the item from pau****

    Dear customer,
    Please Kindly refer to the attached.
    Thanks.

    Question : [Re] Inquiry for the item from pau****

    it cannot be opened...for your info

    Answer : [Re] Inquiry for the item from pau****

    Dear customer, may I ask if you can take videos for the steps we provided you (the attachment) and send it to 88131131.
    Thank you for supporting 131Express.

  • Question : Inquiry for the item from car****Nov 27, 2018

    Hi seller,

    Just received the soap dispenser, but how to open the bottle if I need to refill soap in?
    Try many way but still cannot open.

    Answer : [Re] Inquiry for the item from car****

    Is referring to the Mijia modal. How to open the cap to refill soap?

    Question : [Re] Inquiry for the item from car****

    Dear customer,
    Let me check on this and get back to u.
    Thanks.

    Answer : [Re] Inquiry for the item from car****

    Ok thanks u very much

    Question : [Re] Inquiry for the item from car****

    Dear customer,
    You are welcome.

  • Question : Inquiry for the item from pau****Nov 27, 2018

    For both models, I can open the bottle and fill with own soap or must buy the refill bottles?

    Answer : [Re] Inquiry for the item from pau****

    Dear customer,
    Actually you can refill your own soap.
    Thanks.

    Question : [Re] Inquiry for the item from pau****

    For both models?

    Answer : [Re] Inquiry for the item from pau****

    do u have the measurements for both models? which would.u recommend

    Question : [Re] Inquiry for the item from pau****

    Dear customer,
    Yes is both models. The size actually is quit small.
    Thanks.

+View all Notice, FAQ, Q&A >>
[Ready Stock] Xiaomi 70 MAI Smart Dash Cam
[Ready Stock] Xiaomi 70 MAI Smart Dash Cam
Item Q&A
  • Question : Inquiry for the item from jan****Apr 15, 2019

    Hi does it comes with warranty? Thanks.

    Answer : [Re] Inquiry for the item from jan****

    Dear customer,
    it will be 1 month warranty for manufacturing defects.
    Thank you for supporting 131Express.

  • Question : Inquiry for the item from 234****Mar 22, 2019

    Do you 2 CH option?

    Answer : [Re] Inquiry for the item from 234****

    Dear customer,
    Sorry, do you mean if I have 2 pieces for Chinese version?
    Thank you for supporting 131Express.

    Question : [Re] Inquiry for the item from 234****

    I mean 2 channel. 1 front and 1 rear.

    Answer : [Re] Inquiry for the item from 234****

    Dear customer,
    this is made for dash cam.
    Thank you for supporting 131Express.

  • Question : Inquiry related delivery from koh****Mar 18, 2019

    Hi, i just order under order number 125783030. I need this item urgently. Can i come down on 19 March to collect?
    Thank you.

    Answer : [Re] Inquiry related delivery from koh****

    Dear customer,
    we've sent SMS for collection around 4.14pm.
    Did you receive it?
    Thank you for supporting 131Express.

    Question : [Re] Inquiry related delivery from koh****

    Got it. Thanks. Will be coming down tomorrow around lunch time. Thanks.

    Answer : [Re] Inquiry related delivery from koh****

    Got it. Thanks. Will be coming down tomorrow around lunch time. Thanks.

    Question : [Re] Inquiry related delivery from koh****

    Dear customer,
    Hope you like it!
    Thank you for supporting 131Express.

  • Question : Inquiry for the item from mer****Mar 14, 2019

    Comes with memory card ? Or I need to buy another memory card?

    Answer : [Re] Inquiry for the item from mer****

    Dear customer,
    SD card is excluded.
    Thank you for supporting 131Express.

  • Question : Inquiry from vic****Feb 25, 2019

+View all Notice, FAQ, Q&A >>
[New] Xiaomi ZMI 4G WiFi Router with 10000mAh Power Bank
[New] Xiaomi ZMI 4G WiFi Router with 10000mAh Power Bank
Item Q&A
  • Question : Inquiry for the item from eco****Apr 11, 2019

    Hi, if I want to rcv on Tuesday, when do I have to place order?

    Answer : [Re] Inquiry for the item from eco****

    Dear customer,
    May I know if you would like to proceed store pick-up?
    Thank you for supporting 131Express.

    Question : [Re] Inquiry for the item from eco****

    Placed last night. W Qxpress. Thanks.

    Answer : [Re] Inquiry for the item from eco****

    Dear customer,
    we're glad to hear that!
    Your parcel will be picked up by Qxpress later.
    Thank you for supporting 131Express.

    Question : [Re] Inquiry for the item from eco****

    Many Thanks. Just rcv it.

    Answer : [Re] Inquiry for the item from eco****

    Dear customer,
    we appreciate for the update and hope you will like it!

  • Question : Inquiry for the item from eco****Apr 04, 2019

    Hi, if were to buy zmi m875, with free shipping.
    And xiaomi purifier filter no free mailing. Can this be deliver together with that in 1 parcel? (Save on qxpress fee)

    Answer : [Re] Inquiry for the item from eco****

    Dear customer,
    We are glad to have your supports here.
    However, shipping fee is auto calculated by Qoo10 system when you're checking out the cart.
    Thank you for supporting 131Express.

    Question : [Re] Inquiry for the item from eco****

    Can I choose under store pick up (so that no extra charge) but u send together in same parcel?

    Answer : [Re] Inquiry for the item from eco****

    Dear customer,
    we're sorry to say we'll process parcel according to selected shipping method.
    You may select for store pick-up if you will pay a visit for collection.
    Thank you for supporting 131Express.

  • Question : Inquiry for the item from 237****Mar 30, 2019

  • Question : Inquiry related delivery from tom****Mar 27, 2019

    Is the product for store collection? Will there be delivery for this product?

    Answer : [Re] Inquiry related delivery from tom****

    Dear customer,
    this is ready stock. Would you like to grab one?
    Thank you for supporting 131Express.

  • Question : Inquiry for the item from gni****Mar 11, 2019

    Is there any warranty provided by you?

    Answer : [Re] Inquiry for the item from gni****

    Dear customer,
    First of all, we would like to apologise for late reply
    It will be 1 month for manufacturing defects.
    Thank you for supporting 131Express.

+View all Notice, FAQ, Q&A >>
[Set] Xiaomi Aqara Smart Door Lock S1 / S2 | Mijia Smart Door Lock
[Set] Xiaomi Aqara Smart Door Lock S1 / S2 | Mijia Smart Door Lock
Item Q&A
  • Question : Inquiry for the item from che****Apr 14, 2019

    Hi! Is there a xiaomi lock for the gate?

    Answer : [Re] Inquiry for the item from che****

    Dear customer,
    All these are cooperation of Xiaomi and Aqara.
    Xiaomi Mijia Door Lock is Xiaomi own product.
    Thank you for supporting 131Express.

  • Question : Inquiry for the item from coo****Apr 02, 2019

  • Question : Inquiry for the item from mr.****Feb 09, 2019

    Will the lock auto lock?
    U guy got service to install?

    Answer : [Re] Inquiry for the item from mr.****

    Dear Customer,
    We don't have installation service. Thank you for your support 131Express.

  • Question : Inquiry for the item from qia****Jan 23, 2019

  • Question : Inquiry for the item from wof****Jan 20, 2019

    Hi, I would like to ask whether it auto locks the door when close or do I have to lock it by turning the handle anti clockwise

    Answer : [Re] Inquiry for the item from wof****

    Dear customer,
    First of all, we're sorry for late reply
    as I know this product doesn't have auto lock function.
    Thank you for supporting 131Express.

+View all Notice, FAQ, Q&A >>
[Set] Xiaomi YiWuYiShi | Taste Plus | Mijia Casserole / Ceramic / Enamel Cast Iron / Steamboat Pot
[Set] Xiaomi YiWuYiShi | Taste Plus | Mijia Casserole / Ceramic / Enamel Cast Iron / Steamboat Pot
Item Q&A
  • Question : Inquiry related delivery from eum****Apr 14, 2019

    Hi wonder why no selection for delivery . Thks

    Answer : [Re] Inquiry related delivery from eum****

    Dear customer,
    You may select "Qxpress/ Qprime" under Shipping Rate. For the "Self-Collect Reminder" is a compulsory button, you may select it and ignore if you've chosen for delivery.
    Thank you for supporting 131Express.

[Ready Stock] Samsung Galaxy Core LTE prime SM-G360G
[Ready Stock] Samsung Galaxy Core LTE prime SM-G360G
Item Q&A
  • Question : Inquiry for the item from van****Apr 13, 2019

[Set] Xiaomi Air Purifier Filter / Car Purifier Filter
[Set] Xiaomi Air Purifier Filter / Car Purifier Filter
Item Q&A
  • Question : Inquiry related delivery from dri****Apr 13, 2019

    Hi, when will my Order No. 293753763, 293753764 and 293753765 be shipped out? It's been a few days since I placed the order.

    Answer : [Re] Inquiry related delivery from dri****

    Dear customer,
    We have contacted you using SMS just now.
    We're here to inform you that new stock will arrive in around 10 working days.
    We apologise for late delivery due to high demand on this product these days.
    Hope you have a nice weekend.
    Thank you for waiting us!

    Question : [Re] Inquiry related delivery from dri****

    Sure. Thank you

    Answer : [Re] Inquiry related delivery from dri****

    Dear customer,
    Thank you for your kind understanding.

  • Question : Inquiry for the item from sta****Apr 01, 2019

    Hi, can this fit model M1-FL air purifier??

    Answer : [Re] Inquiry for the item from sta****

    Dear customer,
    First of all, we would like to apologise for late reply
    The filter fits for the specific model of Air Purifier only.
    Thank you for supporting 131Express.

  • Question : Inquiry related delivery from han****Mar 11, 2019

  • Question : Inquiry for the item from ang****Mar 08, 2019

    Hi my filter is generation one .. can it use this filter ?

    Answer : [Re] Inquiry for the item from ang****

    Dear customer,
    We're sorry, filter is compatible with 2, 2s and pro only.
    Thank you for supporting 131Express.

[New] Xiaomi Zero Smart Camera Doorbell Set
[New] Xiaomi Zero Smart Camera Doorbell Set
Item Q&A
  • Question : Inquiry for the item from ghq****Apr 13, 2019

    do you have ready stock for this item?

    Answer : [Re] Inquiry for the item from ghq****

    Dear customer,
    You may place an order. Qxpress will take around 3 working days for delivery.
    Thank you for supporting 131Express.

  • Question : Inquiry related delivery from 239****Mar 14, 2019

    When can i receive my order??? No sms, no update!!!

    Answer : [Re] Inquiry related delivery from 239****

    Dear customer,
    Upon checking, your order is under Qxpress Delivery.
    Normally we'll only do SMS for store pick-up buyers.
    Stock for your item just arrived warehouse. We've packed your item. Parcel will be passed to Qxpress by tomorrow.
    We appreciate for your patience and kind understanding.
    Thank you for supporting 131Express.

  • Question : Inquiry related delivery from asc****Mar 13, 2019

    Hi
    Has stock arrived?

    Answer : [Re] Inquiry related delivery from asc****

    Dear customer,
    we've received the latest update.
    Stock will arrive by tomorrow.
    We'll pack the item once stock arrives.
    Your kindness is greatly appreciated.
    Thank you for waiting us.

    Question : [Re] Inquiry related delivery from asc****

    In that case, shall i wait for SMS or it will be delivered to me?

    Answer : [Re] Inquiry related delivery from asc****

    Dear customer,
    upon checking your order is under Qxpress delivery.
    Thank you.

    Question : [Re] Inquiry related delivery from asc****

    Hello

    In that case kindly arrange for shipment as soon as possible.

    Thanks

    Answer : [Re] Inquiry related delivery from asc****

    Dear customer,
    We will do the best we can.
    We appreciate for your kind understanding and patience along the way.
    Thank you for supporting 131Express.

  • Question : Inquiry related delivery from chy****Mar 12, 2019

    Hi, my purchase is still under 'shipping requested'...

    Answer : [Re] Inquiry related delivery from chy****

    Dear customer,
    First of all, we would like to apologise for late reply.
    Stock for the items have arrived SG custom last week.
    Our team provides cooperation with custom officers to validate product license.
    Not to worry as it's a normal progress for a new product.
    We apologise for causing any inconvenience and appreciate for your patience.
    Thank you for supporting 131Express.

  • Question : Inquiry related delivery from lim****Mar 11, 2019

    Hi, have the stock arrival?

    Answer : [Re] Inquiry related delivery from lim****

    Dear customer,
    First of all, we would like to apologise for late reply.
    We've sent SMS to you. Kindly have a look at your inbox.
    Thank you.

+View all Notice, FAQ, Q&A >>
[New] Xiaomi SDB Smart Dart Game Set
[New] Xiaomi SDB Smart Dart Game Set
Item Q&A
  • Question : Inquiry for the item from den****Apr 12, 2019

    Please advise how many darts ar provided. Are we able to buy more darts if needed. Thanks

    Answer : [Re] Inquiry for the item from den****

    Dear customer,
    there will be 6 darts included according to online description.
    Thank you for supporting 131Express.

  • Question : Inquiry for the item from den****Mar 30, 2019

    Please advise whether the stock is ex-stock or need to wait a certain time before delivery.
    Also the warranty period. Thanks

    Answer : [Re] Inquiry for the item from den****

    Dear customer,
    This item is a ready stock and it will be 1 month warranty for manufacturing defect.
    Thank you for supporting 131Express.

[New] Xiaomi Yeelight LED Bright Moon Ceiling Light / Xiaomi Yeelight Chandelier
[New] Xiaomi Yeelight LED Bright Moon Ceiling Light / Xiaomi Yeelight Chandelier
Item Q&A
  • Question : Inquiry for the item from doo****Mar 26, 2019

    I wanted to get this and install for my 3 rooms. But do you have any recommendation or provide any installation service? coz i need to take out the old lights and drill this new one in.

    Answer : [Re] Inquiry for the item from doo****

    Dear customer,
    I'm sorry currently we don't have installation service for this product.
    Thank you for supporting 131Express.

    Question : [Re] Inquiry for the item from doo****

    then do you know of any contractors that can do this?

    Answer : [Re] Inquiry for the item from doo****

    Dear customer,
    we've checked with sub con installer who we work together but he has a busy schedule.
    We're sorry about this.
    Thank you for supporting 131Express..

  • Question : Inquiry for the item from jas****Feb 10, 2019

    How many days warranty and do we need to register the warranty online? Regards.

    Answer : [Re] Inquiry for the item from jas****

    Dear Customer,
    One month manufacturing default warranty (Human error is not include)
    Please to keep your full set directly to our warehouse. Thank you for your support 131Express.

  • Question : Inquiry for the item from 211****Feb 01, 2019

    when does your 480mm xiaomi yeelight bright moon star ceiling light get restock ?

    Answer : [Re] Inquiry for the item from 211****

    Dear Customer,
    We checked your order status to pick up on 2 Feb 2019 same day. Thank you for your support 131Express.

  • Question : Inquiry for the item from inf****Jan 23, 2019

  • Question : Inquiry for the item from ncv****Jan 13, 2019

    When will you restocks 480mm all-white version?

    Answer : [Re] Inquiry for the item from ncv****

    Dear Customer,
    We're trying to get more orders from China side.
    We're sorry it's estimated to be after CNY
    Thank you for supporting 131Express.

+View all Notice, FAQ, Q&A >>
[New] Xiaomi Fish Tank with Integrated Plant
[New] Xiaomi Fish Tank with Integrated Plant
Item Q&A
  • Question : Inquiry related delivery from al9****Apr 12, 2019

  • Question : Inquiry for the item from han****Mar 15, 2019

    Does it come with sand or gravels for the plant?

    Does it come with decorations for the fish?

    Do you have smaller sizes?

    Answer : [Re] Inquiry for the item from han****

    Dear customer,
    It comes with decorations as in attachment.
    There's only one standard size available.
    Thank you for supporting 131Express.

  • Question : Inquiry for the item from mac****Mar 09, 2019

    I’m interested about this item. Just a check how often will we need to change the stones or those filter materials? Do you sell those filter material when need to be replace? Do u have a display in your showroom for me to take a look?

    Answer : [Re] Inquiry for the item from mac****

    Dear customer,
    Thank you for visiting us this evening.
    Hope you like the fish tank.
    Do contact us if you need any help!

    Question : [Re] Inquiry for the item from mac****

    Thanks. So far okie. But jus worried that what if the lighting and pump system break down, how am I going to get them replace. Have a good evening!

    Answer : [Re] Inquiry for the item from mac****

    Dear customer,
    It looks so wonderful! Hope your fish will be comfortable with its new home!
    If the incidents you've mentioned happen in the future, we'll try our best to communicate with factory if there's any way to get the replacement parts.
    Thank you for supporting 131Express.

  • Question : Inquiry for the item from tom****Mar 05, 2019

    Hi,

    1. May I know if it comes with the aquarium's accessories / decoration?
    2. May I know what's in the box?

    Thank you.

    Answer : [Re] Inquiry for the item from tom****

    Dear customer,
    First of all, we would like to apologise for late reply
    We found some image from online information, kindly refer to attachment for the item in the box.
    Thank you for supporting 131Express.

  • Question : Inquiry for the item from ech****Feb 27, 2019

    Does it come with plant? Thanks

    Answer : [Re] Inquiry for the item from ech****

    Dear customer,
    Sorry, it doesn't come with plant.
    Thank you for supporting 131Express.

[New] Xiaomi CRMCR Cayo Anno Smart Safe
[New] Xiaomi CRMCR Cayo Anno Smart Safe
Item Q&A
  • Question : Inquiry for the item from jer****Apr 11, 2019

    Hi,

    like to check with you, if the battery was not change on time or the safe lock malfunction which cause the safe lock door not releasing. Are there any other override functions to solve the above issues? thanks

    Answer : [Re] Inquiry for the item from jer****

    Dear customer,
    there will be emergency keys included in the box. Moreover, there's an external battery box provided to charge the item externally if batteries are empty.
    Thank you for supporting 131Express.

  • Question : Inquiry related delivery from edr****Apr 07, 2019

    Any delivery?

    Answer : [Re] Inquiry related delivery from edr****

    Dear customer,
    Yes, it has delivery service.
    Thank you for supporting 131Express.

  • Question : Inquiry for the item from kit****Apr 06, 2019

    Hi,

    Do you sell the latest version which has a bigger width and weighs 44kg?

    Thank you

    Answer : [Re] Inquiry for the item from kit****

    Dear customer,
    May I know if you can provide us the model of product?
    Thank you.

  • Question : Inquiry for the item from kit****Apr 06, 2019

    What is the dimension? Is it fire proof? Is there alarm?

    Answer : [Re] Inquiry for the item from kit****

    Dear customer,
    dimension is 300mm X 400mm X 300mm.
    Fire proof function isn't indicated.
    It can be paired with your phone using Mi Home apps which has alarm function according to online info.
    Thank you for reaching 131Express.

[New] LYL Smart Solar Power Car Air Purifier
[New] LYL Smart Solar Power Car Air Purifier
Item Q&A
  • Question : Inquiry for the item from elt****Apr 07, 2019

  • Question : Inquiry for the item from and****Jun 14, 2018

    Is the scented tea n perfume optional to use? Without this it will still cleans the air? Any need to change the charcoal filter?

    Answer : [Re] Inquiry for the item from and****

    Dear customer,
    Yes is optional. Advisable will be 3 months change once.
    Thanks.

  • Question : Inquiry for the item from and****Jun 14, 2018

    Is the scented tea n perfume optional to use? Without this it will still cleans the air? Any need to change the charcoal filter?

    Answer : [Re] Inquiry for the item from and****

    Already inquiries replied. Thank you.

[Ready Stock] Xiaomi Aqara Smart Wall Switch | Wireless Switch
[Ready Stock] Xiaomi Aqara Smart Wall Switch | Wireless Switch
Item Q&A
  • Question : Inquiry for the item from Ric****Apr 06, 2019

  • Question : Inquiry for the item from izl****Mar 20, 2019

    Hi what switch works in condos? Same like hdb without neutral?

    Answer : [Re] Inquiry for the item from izl****

    Dear customer,
    You're required to check with the wiring of socket.
    Thank you.

  • Question : Inquiry for the item from Ffe****Feb 07, 2019

    Hi, how does the single live wire work? Any installation guide?

    Answer : [Re] Inquiry for the item from Ffe****

    Dear customer,
    First of all, we're sorry for late reply.
    We found a link which might provide help for you:
    http://docs.opencloud.aqara.cn/en/implementation/installation-and-configuration/
    Thank you for supporting 131Express.

  • Question : Inquiry for the item from doo****Dec 03, 2018

    for singapore switches, i need the one with neutral right?

    and may i know the dimension of the one with neutral? my switch box depth is around 3cm, so it cant be thicker than that

    Answer : [Re] Inquiry for the item from doo****

    Dear customer,
    The depth is not so thick. Google home don't think can link.
    Thanks.

  • Question : Inquiry for the item from kue****Aug 13, 2018

    Hi,

    Will this work like a normal phyiscal switch without Smart Home Gateway? i.e. Is the button able to turn on and off the light without pairing with the Gateway? Thanks.

    Regards

    Answer : [Re] Inquiry for the item from kue****

    Dear customer,
    According to my colleague. If without the gateway it will just be a norm switch.
    Thanks.

+View all Notice, FAQ, Q&A >>
[Ready Stock] Xiaomi XPrint Pocket AR Bluetooth Photo Printer
[Ready Stock] Xiaomi XPrint Pocket AR Bluetooth Photo Printer
Item Q&A
  • Question : Inquiry for the item from xxx****Apr 05, 2019

    Hi, does the printer comes with photo paper?

    Answer : [Re] Inquiry for the item from xxx****

    Dear customer,
    yes, it comes with 9 pieces photo paper.
    Thank you for supporting 131Express.

    Question : [Re] Inquiry for the item from xxx****

    May I know what type of plug does it come with?

    Answer : [Re] Inquiry for the item from xxx****

    Dear customer,
    it comes with a USB cable instead of plug.
    Thank you for supporting 131Express.

  • Question : Inquiry for the item from xni****Mar 30, 2019

  • Question : Inquiry for the item from suc****Mar 17, 2019

    Hi, does the xprint still need a chinese mobile number for registraion?

    Answer : [Re] Inquiry for the item from suc****

    Dear customer,
    First of all, we would like to apologise for late reply
    We'll assist you in the registration, no worries.
    Thank you for supporting 131Express.

  • Question : Inquiry for the item from che****Feb 23, 2019

    Hi, would like to know if u sell the photo replacement separately? Cant seem to find it.

    thanks

    Answer : [Re] Inquiry for the item from che****

    Dear customer,
    You can contact us directly at 88131131 (whatsapp).
    We'll provide prompt reply during working hours.
    Thank you for supporting 131Express.

  • Question : Inquiry for the item from She****Jan 03, 2019

+View all Notice, FAQ, Q&A >>
[New] Xiaomi QCY Mini Bluetooth Earbuds
[New] Xiaomi QCY Mini Bluetooth Earbuds
Item Q&A
  • Question : Inquiry for the item from lau****Apr 03, 2019

    What is the warranty period for QCY bluetooth earbuds?

    Answer : [Re] Inquiry for the item from lau****

    Dear customer,
    It will be 1 month for manufacturing defects.
    Thank you for supporting 131Express.

  • Question : Inquiry for the item from sta****Mar 27, 2019

  • Question : Inquiry for the item from rea****Mar 03, 2019

    Product comes in 1 or 2 ear pieces?

    Answer : [Re] Inquiry for the item from rea****

    Dear customer,
    First of all, we would like to apologise for late reply
    it will be 1 piece.
    Thank you for supporting 131Express.

  • Question : Inquiry for the item from tin****Feb 19, 2019

  • Question : Inquiry for the item from fmi****Jan 16, 2019

+View all Notice, FAQ, Q&A >>
[New] Xiaomi Philips | Yeelight Downlight
[New] Xiaomi Philips | Yeelight Downlight
Item Q&A
  • Question : Inquiry for the item from Lee****Apr 02, 2019

  • Question : Inquiry for the item from DAN****Mar 12, 2019

  • Question : Inquiry for the item from chu****Mar 08, 2019

    Hi

    Do you have a showroom where I can check out the lights?

    Answer : [Re] Inquiry for the item from chu****

    Dear customer,
    We've replied your previous message.
    Thank you for supporting 131Express.

  • Question : Inquiry for the item from chu****Mar 08, 2019

    Hi

    Do you have a showroom where we can check out the lights?

    Answer : [Re] Inquiry for the item from chu****

    Dear customer,
    We're sorry currently no showroom yet. We accept cash on delivery.
    Thank you for supporting 131Express.

  • Question : Inquiry for the item from 260****Mar 01, 2019

    Hi I would like to check it states 3.5w but most other website says 0-5 as it is adjustable whats for the zhirui downlight can you pls clarify

    Answer : [Re] Inquiry for the item from 260****

    Dear Customer,
    Philips downlight is adjustable while Yeelight downlight isn't adjustable.
    Thank you for supporting 131Express.

+View all Notice, FAQ, Q&A >>
[New] Xiaomi TDS Water Tester
[New] Xiaomi TDS Water Tester
Item Q&A
  • Question : Inquiry for the item from ser****Apr 02, 2019

    Is it able to test the alkaline level of water?

    Answer : [Re] Inquiry for the item from ser****

    Dear customer,
    It's used to test the purity of water. It will react to organic compound, heavy metal and soluble salt content.
    Thank you for supporting 131Express.

  • Question : Inquiry for the item from din****Mar 05, 2019

    Hi,

    Does the TDS water tester comes with battery?

    How long is the warranty?

    Answer : [Re] Inquiry for the item from din****

    Dear customer,
    First of all, we would like to apologise for late reply
    It comes with battery and warranty for 1 month under manufacturing defects.
    Thank you for supporting 131Express.

  • Question : Inquiry related delivery from jin****Feb 26, 2019

    Hello,

    I want to purchase the TDS water tester but I get charged 99 cents in my cart for shipping even though I indicated that I want store pick up.

    Is store pick up chargeable or is there something wrong with your listing?

    Answer : [Re] Inquiry related delivery from jin****

    Dear customer,
    we're sorry to hear that.
    Kindly show us a screenshot about the payment.
    Self-collect is free-of-charge for delivery.
    Thank you for supporting 131Express.

[New] Xiaomi ZMI Portable Mosquito Repeller
[New] Xiaomi ZMI Portable Mosquito Repeller
Item Q&A
  • Question : Inquiry for the item from ahl****Apr 01, 2019

  • Question : Inquiry for the item from lee****Feb 21, 2019

    Hi seller, how will I know if the refiller has run out of juice? Is there any indicator to show when to change to a new piece? Please advise

    Answer : [Re] Inquiry for the item from lee****

    Dear customer,
    Each refill can last for 30 days with an average of 8 hours usage a day.
    Red light on the device indicates changing of battery and repellent.
    Thank you for supporting 131Express.

[New] Xiaomi Mi Aluminium Rollerball Pen | Radical Gel Pen | Kaco Stationary | Kaco Sky Pen
[New] Xiaomi Mi Aluminium Rollerball Pen | Radical Gel Pen | Kaco Stationary | Kaco Sky Pen
Item Q&A
  • Question : Inquiry related delivery from sal****Mar 30, 2019

  • Question : Inquiry for the item from jj_****Dec 26, 2018

  • Question : Inquiry for the item from dch****Dec 12, 2018

  • Question : RefillSep 06, 2018

    Do you sell just the refill?

    Answer : [Re] Refill

    Dear customer,
    U can come to our office to get just the refill.
    Thanks.

  • Question : Inquiry related delivery from yuh****Aug 04, 2018

+View all Notice, FAQ, Q&A >>