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Q & A Lists
Item Question & Answer
Qualcomm certified Tronsmart UC5F 5 porthos Titan Fast Charge USB 2.0 Smart desktop charger QC2.0 90
Qualcomm certified Tronsmart UC5F 5 porthos Titan Fast Charge USB 2.0 Smart desktop charger QC2.0 90
Item Q&A
  • Question : 關於運送jul****會員的咨詢。Apr 19, 2019

    請問有寄台灣嗎?

    Answer : [Re] 關於運送jul****會員的咨詢。

    您好,可以发送到台湾,但是商品缺货,已经更新类似,请稍后查看,谢谢

Santen M bag portable shoulder bag travel bag short female red duffel bag large capacity travel bag
Santen M bag portable shoulder bag travel bag short female red duffel bag large capacity travel bag
Item Q&A
  • Question : Inquiry for the item from 240****Apr 15, 2019

    What is the weight of the L size bag?

    Answer : [Re] Inquiry for the item from 240****

    Hello, this is the size, please refer to, thank you

    Question : [Re] Inquiry for the item from 240****

    L 的重量是什么?

    Answer : [Re] Inquiry for the item from 240****

    您好,大号的重量大约是0.65kg,请参考,谢谢

  • Question : Inquiry for the item from 240****Apr 16, 2019

    What is the weight of the L bag?

    Answer : [Re] Inquiry for the item from 240****

    您好,L的重量是0.65kg,请参考,谢谢

Laptop sleeve 14air11.6Macbook12pro13.3 inch
Laptop sleeve 14air11.6Macbook12pro13.3 inch
Item Q&A
  • Question : Inquiry for the item from saz****Apr 13, 2019

    Hi I’ve a macbook 12’. Which one should I get - 11’ or 13’. No description in English so unsure. Thanks.

    Answer : [Re] Inquiry for the item from saz****

    Hello, this is not a custom style, you can choose a bigger point than your own macbook, so you can put it into the mouse, etc., please refer to, thank you

Aquarium DIY CO2 Generator System Kit D501 GreenBlue
Aquarium DIY CO2 Generator System Kit D501 GreenBlue
Item Q&A
  • Question : Inquiry for the item from SGH****Apr 12, 2019

    Hi , may I know one time set up CO2 can last for how long ?

    Answer : [Re] Inquiry for the item from SGH****

    Hello, this is just a carbon dioxide DIY generator, need to be used with Coke bottles and reflect the use of raw materials, can produce carbon dioxide, adjustable gas volume, visible pressure, easy to operate, please refer to, thank you

Free shipping  Smoke flower  pattern Mini diy soap stamp chaprter seal 3.7*3.7cm
Free shipping Smoke flower pattern Mini diy soap stamp chaprter seal 3.7*3.7cm
Item Q&A
Dedicated to Honda collar CRV leather steering wheel cover
Dedicated to Honda collar CRV leather steering wheel cover
Item Q&A
  • Question : Inquiry for the item from var****Apr 01, 2019

    Can the cover be used for Honda Fit model 2009?

    Answer : [Re] Inquiry for the item from var****

    Hello, please note the model year when ordering, thank you

Solid wood furniture for children&#39 s single half-height beds with Rails 1.2 combination beds for
Solid wood furniture for children&#39 s single half-height beds with Rails 1.2 combination beds for
Item Q&A
  • Question : Inquiry for the item from ach****Mar 24, 2019

    Is a mattress included and what is the dimensions of the mattress (Width, Length, Height)?

    Answer : [Re] Inquiry for the item from ach****

    Sorry, the item is out of stock, updating other, please check back later, thank you

Mens Canvas Belt Casual Business Jeans Pin Buckle Belt
Mens Canvas Belt Casual Business Jeans Pin Buckle Belt
Item Q&A
  • Question : Inquiry related return and exchange from chr****Mar 19, 2019

    You sent me the wrong colours I ordered for the 2 belts I bought. Pls advise how to exchange.

    Answer : [Re] Inquiry related return and exchange from chr****

    Sorry, it is our negligence, color2 error, if you can, please keep, give you a refund of 3$ as compensation, can you? thanks

Ceramic Health Cup stainless steel pot ceramic liner thermal insulation
Ceramic Health Cup stainless steel pot ceramic liner thermal insulation
Item Q&A
  • Question : Inquiry for the item from qua****Mar 13, 2019

    What is the capacity

    Answer : [Re] Inquiry for the item from qua****

    Hello, the cup capacity is 400ml, the product is being updated, please check back later, thank you

  • Question : material inside the cupOct 15, 2018

    may i know is the inner lining of the cup ceramic or stainless steel? do u have picture ?

    Answer : [Re] material inside the cup

    Hello, stainless steel outer pot ceramic liner, please refer to, thank you

100 Pcs Assorted Elastic Rubber Hair Rope Band Ponytail Holder for Kids Girl
100 Pcs Assorted Elastic Rubber Hair Rope Band Ponytail Holder for Kids Girl
Item Q&A
  • Question : Inquiry related delivery from 241****Mar 08, 2019

    I select hair tie and a broom sweeper.i was charged 2time for it.
    Buying different item but still ur company selling.
    Able to pay for jus 1 shipping?

    Answer : [Re] Inquiry related delivery from 241****

    Hello, you can add the item to the shopping cart first, then pay together, thank you

    Question : [Re] Inquiry related delivery from 241****

    Yes both together in a cart but was chargev2x for shipping fee.

    Answer : [Re] Inquiry related delivery from 241****

    Hello, this is a product picture, the diameter is about 3cm, the color is shipped randomly, please refer to, thank you

    Question : [Re] Inquiry related delivery from 241****

    Hi sorry seller so the pack 100件

    But 包装 50 .

    So will be 50 or 100.

    Do u have the ribbon or Minnie head design?
    Thanks

    Answer : [Re] Inquiry related delivery from 241****

    您好,我们这是厂家直接发货的,价格低,图案和颜色都是随机的,我们也不能确定具体的包装,数量是100个,请参考,谢谢

  • Question : Inquiry for the item from 241****Mar 09, 2019

    Hi item listed 100pcs.
    But description stated 50pcs so if I buy 1 lot random Wil be 50/100pcs??

    Answer : [Re] Inquiry for the item from 241****

    Hi seller I can’t see the close up photo.could you pls sent me a close up of how it’s look like. And also the diameter of band across the hole the gap size.

    Question : [Re] Inquiry for the item from 241****

    Hello, this is a product picture, the diameter is about 3cm, the color is shipped randomly, please refer to, thank you

Free children&#39 s bookcases bookcase Cabinet free lattices with a simple bookcase shelf storage ca
Free children&#39 s bookcases bookcase Cabinet free lattices with a simple bookcase shelf storage ca
Item Q&A
  • Question : Inquiry for the item from koo****Mar 06, 2019

    37 x 146=$10.44? 全部一样价钱?

    Answer : [Re] Inquiry for the item from koo****

    抱歉,商品价格是不一样的,正在更新,请稍后查看,谢谢

Cartoon Packaging Doraemon Cats Mug Doraemon HelloKitty Square Handy Gift Box
Cartoon Packaging Doraemon Cats Mug Doraemon HelloKitty Square Handy Gift Box
Item Q&A
  • Question : Inquiry for the item from ali****Mar 05, 2019

    How big is the doraemon gift box?

    Answer : [Re] Inquiry for the item from ali****

    Hello, this is just a gift box,the item is being updated, please check back later, thank you

Special ceramic jars, porcelain in Jingdezhen blue and white porcelain wine jar wine jars-50 kg cart
Special ceramic jars, porcelain in Jingdezhen blue and white porcelain wine jar wine jars-50 kg cart
Item Q&A
  • Question : Inquiry related delivery from ric****Mar 04, 2019

    Do you have stock and how will it be delivery as it look big and heavy?

    Answer : [Re] Inquiry related delivery from ric****

    Sorry, the item is being updated, please check back later, thank you

Stainless steel spoon fork chopsticks portable three-piece suit Korean student travel cutlery portab
Stainless steel spoon fork chopsticks portable three-piece suit Korean student travel cutlery portab
Item Q&A
  • Question : Inquiry related delivery from gag****Feb 28, 2019

    Hi, I would like to check with you if I can order 1000pcs for an event? How much would it costs inclusive of delivery??

    Answer : [Re] Inquiry related delivery from gag****

    Hello, if you order 1000pcs, the shipping cost is about 240$, the price of the goods is 1.6*1000=1600$, we can give you each 1.4$, please refer to, thank you

  • Question : Inquiry for the item from yin****Sep 28, 2018

    Hi seller,

    Do you sell any other designs too? I wanted to buy around 29 pcs.

    Answer : [Re] Inquiry for the item from yin****

    Sorry, the item is being updated, please check back later, thank you

Bedroom bedside lamp warm and warm creative wood LED plug the night light
Bedroom bedside lamp warm and warm creative wood LED plug the night light
Item Q&A
  • Question : Inquiry for the item from lit****Feb 28, 2019

    What kind of plug does the lamp use? Do I need adaptor to use in singapore?

    Answer : [Re] Inquiry for the item from lit****

    Hello, in Singapore, you need to use a conversion plug, thank you

  • Question : Can I change the bulbSep 17, 2018

    What size is the bulb? I would like to change the bulb.

    Answer : [Re] Can I change the bulb

    https://www.qoo10.sg/g/551126321
    Sorry, the item is being updated, please check back later, thank you

  • Question : Inquiry for the item from art****Oct 07, 2017

Bookshelf retractable desktop bookcase children simple racks small office storage rack simple
Bookshelf retractable desktop bookcase children simple racks small office storage rack simple
Item Q&A
  • Question : Inquiry for the item from fgh****Feb 27, 2019

    Hi Seller,
    What Is the size ?

    Answer : [Re] Inquiry for the item from fgh****


    Hello, this is the size, please refer to, thank you

SUNPULED l spectrum led cabinet lights hand sweep sensor door sensor under Cabinet lighting Cabinet
SUNPULED l spectrum led cabinet lights hand sweep sensor door sensor under Cabinet lighting Cabinet
Item Q&A
Cotton cylindrical lumbar pillow long strip headrest Office boyfriend pillows living room sofa cushi
Cotton cylindrical lumbar pillow long strip headrest Office boyfriend pillows living room sofa cushi
Item Q&A
  • Question : Inquiry for the item from cta****Feb 24, 2019

    can i customise the length and width i want? eg. 92cm x 11cm?

    Answer : [Re] Inquiry for the item from cta****

    Sorry, the item is being updated, please check back later, thank you

  • Question : Inquiry for the item from tan****Nov 29, 2018

    Hi, how to select size and colour? No options to choose from.. thanks

    Answer : [Re] Inquiry for the item from tan****

    Sorry, the item is being updated, please check back later, thank you

Mini Ultrasonic Cleaner for Jewelry Glasses Circuit Board Watch CD Lens 30W/50W 220V LED Display
Mini Ultrasonic Cleaner for Jewelry Glasses Circuit Board Watch CD Lens 30W/50W 220V LED Display
Item Q&A
  • Question : Inquiry from chi****Feb 23, 2019

    Hi, is the tray removable for cleaning ? Tk u !

    Answer : [Re] Inquiry from chi****

    Sorry, can't be removed and cleaned separately, thank you

Detached ceramic decoction pot Chinese medicine pot automatic electronic fried Chinese casserole
Detached ceramic decoction pot Chinese medicine pot automatic electronic fried Chinese casserole
Item Q&A
  • Question : Inquiry from ngm****Feb 22, 2019

    Hi....may i know how to buy this set? Thanks

    Answer : [Re] Inquiry from ngm****

    Sorry, this is just a 1pcs pot +1pcs base, please refer to it, thank you

  • Question : Inquiry for the item from hel****Feb 25, 2018

    Any warranty? The plug can use in Singapore?

    Answer : [Re] Inquiry for the item from hel****

    Hello, one month damage will be replaced, you can give you a conversion plug to use, when you order, give me a note about the gift plug, thank you

  • Question : Inquiry for the item from hel****Feb 25, 2018

    Any warranty? The plug can use in singapore?

    Answer : [Re] Inquiry for the item from hel****

    Hello, one month damage will be replaced, you can give you a conversion plug to use, when you order, give me a note about the gift plug, thank you

Drain kitchen garbage bags anti-clogging filter residue KITCHEN sink garbage bags impermeable filter
Drain kitchen garbage bags anti-clogging filter residue KITCHEN sink garbage bags impermeable filter
Item Q&A
  • Question : Inquiry for the item from Hea****Feb 22, 2019

    how many pieces?

    Answer : [Re] Inquiry for the item from Hea****

    Hello, this is the price of 100pcs, please refer to, thank you

Travel baggage waterproof clothing storage bag portable waterproof folding storage finishing bag
Travel baggage waterproof clothing storage bag portable waterproof folding storage finishing bag
Item Q&A
Multi-functional electric cooker non-stick frying pan dormitory with a small electric 1-2 mini hot p
Multi-functional electric cooker non-stick frying pan dormitory with a small electric 1-2 mini hot p
Item Q&A
  • Question : Inquiry for the item from bee****Feb 16, 2019

    May I know what kind of material is the pot made of ? Stone or telfon ? What the plug type ? UK plug ?

    Answer : [Re] Inquiry for the item from bee****

    Hello, this is the material of the pot, in Singapore, you need to use the conversion plug, thank you

  • Question : 关于运送xue****会员的咨询。Nov 06, 2018

    and the delivery is within how many days to Singapore?

    Answer : [Re] 关于运送xue****会员的咨询。

    Dear buyer, due to a lot of orders, in order within 72 hours, in order, 5-7 working days delivery, your goods will be sent out as soon as possible, please keep your phone on, thank you

  • Question : 关于商品xue****会员的咨询。Nov 06, 2018

European style wedding cake shelf dessert cake pastry tray wedding dessert table decoration
European style wedding cake shelf dessert cake pastry tray wedding dessert table decoration
Item Q&A
  • Question : Inquiry for the item from 260****Feb 14, 2019

    Hi The items that will be ship out is all in the pic? for 10 set what are those items?

    Answer : [Re] Inquiry for the item from 260****

    Hello, this is the product included in 10pcs/set, please refer to, thank you

    Question : [Re] Inquiry for the item from 260****

    ty

    Answer : [Re] Inquiry for the item from 260****

    happy weekend

  • Question : Inquiry for the item from Mel****Mar 17, 2018

  • Question : Inquiry for the item from Mel****Mar 17, 2018

Women s Knitting Hat Cap Wool Cap Rabbit Hat Tide Winter Double Layer Warming Ear
Women s Knitting Hat Cap Wool Cap Rabbit Hat Tide Winter Double Layer Warming Ear
Item Q&A
  • Question : Inquiry for the item from sjm****Feb 01, 2019

    hi, when can u send out the wool cap if i placed order by today?

    Answer : [Re] Inquiry for the item from sjm****

    hi, u there?

    Question : [Re] Inquiry for the item from sjm****

    Dear buyer, due to a lot of orders, the order will be issued within 72 hours, 5-7 working days delivery, because of the New Year holiday, the delivery will be delayed, the goods will be sent out as soon as possible, please be patient, thank you

    Answer : [Re] Inquiry for the item from sjm****

    items will send out from overseas or singapore?

    Question : [Re] Inquiry for the item from sjm****

    Sorry, the product was issued from China, please understand, thank you

  • Question : Inquiry for the item from ley****Dec 20, 2017

    Hi, if I order now by latest when can I receive my items?

    Answer : [Re] Inquiry for the item from ley****

    Dear buyer Hello, due to a large number of orders, in order of order within 72 hours sent, 5-7 business days delivery, your goods will be issued as soon as possible, please keep the phone boot, thank you

  • Question : Inquiry for the item from meg****Dec 19, 2017

    when can receive can receive by 22 dec ? need urgently as xmas gift.

    Answer : [Re] Inquiry for the item from meg****

    Dear buyer: Hello, 48 hours followed by the order transmission, 5-7 working days of delivery, but not to the exclusion of material delay, your request date too fast, I am afraid it is difficult to deliver, please consider it, thank you

Original ASUS ASUS X552V X552E X552M X552W laptop power adapter charger cable
Original ASUS ASUS X552V X552E X552M X552W laptop power adapter charger cable
Item Q&A
  • Question : Inquiry related delivery from mk.****Jan 31, 2019

  • Question : Inquiry for the item from sie****Jan 10, 2019

    Hi, I ordered the adapter wrongly. I need one with connector size 4mmX1.35mm. Do you have something that can convert from 5.5mmX2.5mm to 4mmX1.35mm? Thanks.

    Answer : [Re] Inquiry for the item from sie****

    Sorry, this is only 5.5mmX2.5mm, the shipping cost is very high, it is recommended that you choose the URL to re-order, thank you

6pcs/Thickening plastic shoe box transparent drawer type shoe sorting storage box
6pcs/Thickening plastic shoe box transparent drawer type shoe sorting storage box
Item Q&A
  • Question : Inquiry for the item from 233****Jan 06, 2019

    Hi, do you still have stock in white frame?

    Answer : [Re] Inquiry for the item from 233****

    Sorry, the white one is out of stock, the other colors are in stock, welcome to order, thank you

    Question : [Re] Inquiry for the item from 233****

    Hi, do you have a taob_o store? Thanks.

    Answer : [Re] Inquiry for the item from 233****

    抱歉,我们没有淘宝店铺,是直接仓库发货的,请参考,谢谢

    Question : [Re] Inquiry for the item from 233****

    嗯 好的 那请问白色的要到几时才有货啊?

    Answer : [Re] Inquiry for the item from 233****

    抱歉,白色的暂时没有了,我们不能确定时间,请原谅,谢谢

    Question : [Re] Inquiry for the item from 233****

    请问 能帮忙订一下白色的么?

    Answer : [Re] Inquiry for the item from 233****

    抱歉,白色的不再生产了,请原谅,新年快乐

  • Question : Shoe BoxMar 29, 2018

    Please explain why the storage boxes are totally different from the picture. The boxes delivered are opaque and not transparent. I am totally disappointed. Please advise urgently and kindly exchange with the ones shown in the picture or take back these and do a refund.

    Answer : [Re] Shoe Box

    In addition, the boxes are thin and bendable like files.

    Question : [Re] Shoe Box

    Hello, is a real shot, but the production batch is not the same, so there will be different, please forgive

    Answer : [Re] Shoe Box

    Sorry but the material is totally different and bendable. It is not acceptable. Please arrange to collect back the items and do a refund for me.

    Question : [Re] Shoe Box

    In addition, the material is thin. If i put something that weighs 40kg as shown in your picture, it will collapse.

    Answer : [Re] Shoe Box

    Sorry, the shell is hard, please refer to the picture, please try to install the box, thank you

    Question : [Re] Shoe Box

    The shell is soft and can be bent. It is not hard at all. Please see picture. And it is not transparent. Please arrange for collection and refuns.

    Answer : [Re] Shoe Box

    Sorry, this is a transparent shoe box, the material is PP material, we have introduced the goods, this is not a quality problem, please try to install, it can bear the weight of the shoes, our sales have been reflecting well, thank you

    Question : [Re] Shoe Box

    The ones I received from you are NOT TRANSPARENT. Are you saying i am using other boxes in exchange for your transparent ones? This totally unacceptable.

    Answer : [Re] Shoe Box

    Ok, please return, return address:shanghuidasha #04-418, fangzi district,
    weifang city, shandong, china. 261200
    tengsheng
    +8618764630137) after receipt of your refund, thank you

    Question : [Re] Shoe Box

    Please don't bother about the refund. I am expected to pay for shipping fees to send the whole box back to china which may be equal to the refund and I cannot even use the RPC service. Maybe thats the way to stop customers from cancelling the order even though the item received is below standard.

    Answer : [Re] Shoe Box

    Sorry, it is indeed the same product, but the packaging upgrade, if not satisfied, can only return, thank you

  • Question : 1 Box or 6 BoxesMar 23, 2018

Mobile phone holder stickers wall desk desk head general creative wall mount ipad flat shelf
Mobile phone holder stickers wall desk desk head general creative wall mount ipad flat shelf
Item Q&A
  • Question : Inquiry related delivery from zhu****Jan 28, 2019

    Hello, if i order the product now, when will it be delivered?

    Answer : [Re] Inquiry related delivery from zhu****

    Sorry, because the Chinese New Year, the holiday arrives, the manufacturer and the courier have been on holiday, the goods will be issued in order after February 12th, please be patient, thank you

  • Question : Inquiry for the item from aso****Dec 01, 2017

    Hi does this comes with a box?
    How long will it takes to reach singapore? I need it by 10dec.

    Answer : [Re] Inquiry for the item from aso****

    Hello, is a mobile phone charging stand, due to a large number of orders, 72 hours in order of order issued, 5-7 business days delivery, your goods will be issued as soon as possible, please keep the phone boot, thank you

    Question : [Re] Inquiry for the item from aso****

    Whats the packaging? Does this comes with a box? How does it pack?!

    Answer : [Re] Inquiry for the item from aso****

    Hello, is a similar package, please refer to, thank you

Sink pool waterproof stickers kitchen countertop stickers water strip bathroom absorbent stickers
Sink pool waterproof stickers kitchen countertop stickers water strip bathroom absorbent stickers
Item Q&A
Feng Shui round crystal ball water fountain mini lucky transfer desktop small furnishings
Feng Shui round crystal ball water fountain mini lucky transfer desktop small furnishings
Item Q&A
  • Question : Inquiry for the item from 237****Jan 13, 2019

    I like the all gold color fountain with a money tree but I am not sure which one is the correct product number. The pictures of products number 4, 5, 6, 7 on your website cannot be displayed. Can you correct the links so that I can choose the correct product?
    The ball in the money tree fountain will spin round and round when the water pump is switch on, right?

    Answer : [Re] Inquiry for the item from 237****

    Sorry, the item is being updated, please check back later, thank you

    Question : [Re] Inquiry for the item from 237****

    The ball on the money tree fountain (item number 6) will spin round and round when the water pump is switched on, right?

    Answer : [Re] Inquiry for the item from 237****

    Ok, it will be issued according to your request, thank you

    Question : [Re] Inquiry for the item from 237****

    Sorry I don’t understand your answer above. Can you kindly clarify?

    Answer : [Re] Inquiry for the item from 237****

    Hello, the crystal ball will move when the pump is turned on, welcome to order, thank you

  • Question : Inquiry for the item from 237****Nov 26, 2018

    I am interested in fengshui fountain number 3. Can the crystal ball spin when water is running through it?
    Thanks.

    Answer : [Re] Inquiry for the item from 237****

    Yes, welcome to order, thank you

  • Question : Inquiry for the item from toh****Oct 24, 2018

    The lights not working, can change or refund?

    Answer : [Re] Inquiry for the item from toh****

    Sorry, please take a video, we check, thank you

  • Question : Inquiry for the item from toh****Oct 22, 2018

    Just received today, but the light cannot work, please kindly advise whether do i install correctly

    Answer : [Re] Inquiry for the item from toh****

    Sorry, this is the installation method, please refer to, thank you

  • Question : Inquiry for the item from dra****Aug 24, 2018