You can leave inquiries about item, delivery, cancel/refund or other questions.
Hello when will you restock white deer
Hi, thank you for your interest in our product. The said item will be restocked in a couple of weeks time.
fan not working after charging about 2 hrs or so. is it default ??
This is not normal. Item usually even if you charge a couple of minute can be used already. Able to take a video of this so that we can appreciate the issue further? Thanks
Hi,Is there any discount if I ordered 12pcs?
Hi, thank you for your interest in our product. We don’t have any discount however we will throw in an extra fan and some other freebies when you purchase from us. Do let us know what you think. Happy shopping.
If I place order now, can I get it by Monday 19 Aug?
Hi. Thank you for your interest in our product. If you purchase today and use the qexpress shipping option, we will ask for pickup tomorrow and by qexpress standard, item should be delivered to you on Monday by the end of the day. If you choose normal mail which is free, item will be delivered between 3-5 working days so won’t meet your requirement. Happy shopping.
Hi is your shop near woodland? I would like to self collect
Hi, thank you for your interest in our product. Unfortunately we do not do self collect currently. We do offer free shipping via normal mail
Where is this made in?
Hi, thank you for your interest in our product. This item is made in China.
I just received this item, how do I change the mode to the back massage side, or to the negative ion side?
Hi, we’re glad to hear that you have received your purchase. The other modes work the same as the brush mode. You have to switch on the vibration and use the desired side (back massage or negative ion)
Hi,Can I know how to use this product?With makeup remover or without?Thanks!
Hi, thank you for your enquiry.Best to use your make up remover first after which use your facial cleanser with the cleansing brush to remove residual makeup and mildly exfoliate the skin (with the gentle massage provided by this product).Hope this clarify your doubts:)
What is the vibration frequency?
Thank you for your interest in our products. There are 5 different vibration frequency for different skin needs
What is the highest frequency? Noted some other models frequency have like 6k to 12k rmp
Hi, this item has a maximum vibration frequency of 12k rpm as well.
Pls advise what is the warranty period? How long does the unit last, before the battery unable to charged?
Hi. Thank you for your interest in this product. Product warranty is 3 months. You can buy extended warranty options of 6 months and 12 months at a small price. The product should last beyond 12 months. ThreeLittleAngels provide 1 to 1 exchange for the product during warranty period.. (May 21, 2019 09:23)
Hi, can it stick on non-smooth wall tiles?
Thank you for your interest in our product. Can you provide an example of non smooth surface?
Hi seller, previously l buy at &$16.99, now the prices a bit higher, will the price drop as some of my friends asking about it too. Thanks
Hi,ThreeLittleAngels appreciate your recommendation of this product with your friends. The price of this item has been adjusted to $16.99 but be advised its only until 14/06/2019 6pm, after that price will be back up. Also please be advised that you can get a second box for 14.90 in the options menu. Thank you and happy shopping.
Thks n appreciated yr kindness..!
You are welcome
Hi its mentioned that e tape is reusable.. wil it stil b as strong to hold e weight if i kept changing e spot to stick? Pls advise. Tyvm.
Hi, Thank you for your interest in this product. We have one installed in our office ourselves and did change it once to another location with no problems. I would advise if you want to change a few places, to get a newer tape due to wear and tear.
Do u sell transparent ones so we can see if last few sheets?Do u sell on QuuBe?Thanks
Hi,Thank you for the interest. Currently we do not carry the transparent ones but we will bring in different models soon. As of current, we are not on QuuBee, but have plans to list all our items in the near future. Thank you.