Q&A board

Q & A Lists
Item Question & Answer
[Official E-Store] Command™ Frosted Bath Organization -  Shower Caddy/ Corner Caddy/ Shelf Caddy
[Official E-Store] Command™ Frosted Bath Organization - Shower Caddy/ Corner Caddy/ Shelf Caddy
Item Q&A
  • Question : Inquiry for the item from xia****Feb 04, 2019

  • Question : RestockSep 26, 2018

  • Question : Frosted Shower CaddyJun 16, 2018

    Hi Seller,

    Just to check if you have the above item. Where can I buy this.

    Answer : [Re] Frosted Shower Caddy

    Dear Customer, please refer below listing, thanks!

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=544363768

  • Question : Frosted Shower CaddyMay 27, 2018

    Hi, I would like to find out when your Frosted Shower Caddy would be in stock again. I would like to purchase 1. Thank you.

    Answer : [Re] Frosted Shower Caddy

    Dear customer, please keep track our page, temporary out of stock, yet to know, thanks

  • Question : soap holderApr 16, 2018

    hi, i bought 2 sets of the soap holder previously ... however they do not stay even after i followed the instruction. what should i do? :~(

    Answer : [Re] soap holder

    Dear Customer,
    Kindly contact 3M Singapore at 6450 8888, they will assit you on this issue, sorry to cause any inconvenience, thanks.

+View all Notice, FAQ, Q&A >>
[Official E-Store]3M™ HCD2 Hot Cold Room Temperature Water Dispenser + FREE 1pc Replacement Filter
[Official E-Store]3M™ HCD2 Hot Cold Room Temperature Water Dispenser + FREE 1pc Replacement Filter
Item Q&A
    • FAQ :How does it heat water, does hot water ever run out?Aug 17, 2015

    • Question : Inquiry from tri****Feb 22, 2019

    • Question : Inquiry for the item from ytp****Feb 18, 2019

    • Question : Inquiry for the item from lau****Feb 21, 2019

    • Question : Inquiry from tri****Feb 19, 2019

    +View all Notice, FAQ, Q&A >>
    [Official E-Store] Scotch Kitchen Scissors -Titanium Detachable! FREE TONG
    [Official E-Store] Scotch Kitchen Scissors -Titanium Detachable! FREE TONG
    Item Q&A
    • Question : Inquiry for the item from but****Feb 22, 2019

    • Question : Inquiry for the item from ali****Dec 13, 2018

      Hi seller,

      Will this scissors rust? As I tried a few other brands and after 1 wash it actually got rusty.
      Thanks and regards,

      Answer : [Re] Inquiry for the item from ali****

      Dear Customer, for suggestion all brand of scissor must keep it dry after wash

    • Question : Inquiry for the item from and****Dec 13, 2018

    • Question : Inquiry for the item from Jas****Nov 29, 2018

      no more free pan? i wan the pan

      Answer : [Re] Inquiry for the item from Jas****

      Dear customer, pan finish sold

    • Question : Inquiry for the item from sho****Nov 28, 2018

    +View all Notice, FAQ, Q&A >>
    [Official E Store] 3M Scotch Brite T4 Press and Spin Mop set with Refill
    [Official E Store] 3M Scotch Brite T4 Press and Spin Mop set with Refill
    Item Q&A
    • Question : Inquiry for the item from saw****Feb 22, 2019

      Dear Seller

      May I check will you be restocking this item? When will there be stock?

      Look forward to hearing from you, thank you.

      Best regards

      Answer : [Re] Inquiry for the item from saw****

      Dear Customer, please try again, thanks

    • Question : Inquiry from cha****Dec 20, 2018

      Hi
      I bought the spinning mop on 26 Aug 2018 cart no 121054058. The spinning mop handle spin with the bucket spin. Please advice is there any place i can send for repair?
      Thanks

      Rgds
      Chan

      Answer : [Re] Inquiry from cha****

      Dear Customer, Please contact help center, thanks!

      https://www.3m.com.sg/3M/en_SG/company-sg/help-center/

    • Question : Inquiry for the item from dar****Dec 17, 2018

      This mop can use the same mop head refill as the single bucket mop? Or the mop heads are different?

      Thanks!

      Answer : [Re] Inquiry for the item from dar****

      Dear Customer, mop head are diffrent

    • Question : Inquiry for the item from kyl****Nov 19, 2018

      Hi seller may I know total there will be how manky mop head including the free refill ?

      Answer : [Re] Inquiry for the item from kyl****

      Dear customer, 1 mop head + one extra refill

    • Question : Inquiry related delivery from ade****Oct 02, 2018

      Hi, may i know what are the differences between this product and 3M Scotch-Brite 360 degree Spin Mop Bucket Set? Thanks.

      Answer : [Re] Inquiry related delivery from ade****

      Dear Customer, may we know 360 degree spin mop, are mentioned is Single bucket mop as picture atttach

    +View all Notice, FAQ, Q&A >>
    [Official E-Store] 3M™ Command™ Stainless Steel Range /Rust Proof/ Bathroom/Non-Permanent /Removable
    [Official E-Store] 3M™ Command™ Stainless Steel Range /Rust Proof/ Bathroom/Non-Permanent /Removable
    Item Q&A
    • Question : Inquiry from san****Feb 21, 2019

      Hi, will i be able to self-collect at a location instead of delivery?

      Answer : [Re] Inquiry from san****

      Dear customer, we don have retail shop, only online platform

    • Question : Inquiry for the item from chy****Feb 03, 2019

      When will the stainless steel bar with hook be available?

      Answer : [Re] Inquiry for the item from chy****

      Dear Customer, Please try again, thanks!

      Question : [Re] Inquiry for the item from chy****

      Hi there, do u still sell 3m mini sponges

      Answer : [Re] Inquiry for the item from chy****

      Dear customer, may we know what kind of mini sponge you looking for

    • Question : Inquiry for the item from win****Feb 05, 2019

      What is the length of the stainless steel towel bar ?

      Answer : [Re] Inquiry for the item from win****

      Kitchen - L32 W9.6 H14cm
      Bath - L55 W10 H8.5 cm

    • Question : Inquiry for the item from van****Mar 18, 2018

    • Question : Inquiry for the item from lee****Feb 12, 2018

      If order today can get before cny?

      Answer : [Re] Inquiry for the item from lee****

      Hi

      Please note the delivery takes 2-3 working days.

      Thanks

    +View all Notice, FAQ, Q&A >>
    [Official E-Store] Scotch-Brite™ Latex Mop
    [Official E-Store] Scotch-Brite™ Latex Mop
    Item Q&A
    • Question : Inquiry for the item from jlo****Feb 20, 2019

    • Question : Inquiry for the item from lie****Oct 25, 2018

      Is the item include the mop stick?

      Answer : [Re] Inquiry for the item from lie****

      Dear Customer, yes it is

    • Question : Inquiry for the item from fyy****Sep 07, 2018

      Hi
      Is the free refill promo still on?
      Thanks

      Answer : [Re] Inquiry for the item from fyy****

      Dear Customer, promo was end, you can always fellow our page, Q10 will do more promotion coming days

    • Question : Inquiry related delivery from jon****Jun 04, 2018

      Hi may I know why I still need to pay $5 for the shipping as my order is over $60...

      Answer : [Re] Inquiry related delivery from jon****

      which items you still purchase, beside latex mop

      Question : [Re] Inquiry related delivery from jon****

      Here my order no. 😟

      Answer : [Re] Inquiry related delivery from jon****

      Please don confirm your orders satus to "delivered", let us check again n get bk you, thanks!

      Question : [Re] Inquiry related delivery from jon****

      Ok thank you 😊

      Answer : [Re] Inquiry related delivery from jon****

      Hi, after check With Q10, Ladies Acne Patch that you had purchassed, shipping fee S$5 was paid. Cos of it was under goverment rules medical product must deliver by driver & need your signature to proove that you had receive the product.

      The rest of product you purchases was over S$40, so it was free shipping.

      So we can only help request Q10 refund your shipping fee with S$4.50, the 50cent still need pay to Q10 for admin charge, will you accept this arrangement?

    • Question : Inquiry for the item from jon****May 02, 2018

      Hi when is the Refill comin in?? It’s have been Long time sold out...

      Answer : [Re] Inquiry for the item from jon****

      Dear customer, sincerely apologize! Yet available, still out of stock

    +View all Notice, FAQ, Q&A >>
    [Official E Store] 3M Scotch Brite™ Single Bucket Spin Mop with 2pcs Free Refill
    [Official E Store] 3M Scotch Brite™ Single Bucket Spin Mop with 2pcs Free Refill
    Item Q&A
    • Question : Inquiry for the item from fou****Feb 19, 2019

      Hi. Can I check if the spin dry basket can be detached? If yes, is it difficult? For a better cleaning and washing the bottom debris.

      Answer : [Re] Inquiry for the item from fou****

      Dear customer, you may need try your own way slowly remove it for washing, there no special instructions or method to remove

    • Question : Inquiry for the item from tlp****Jan 25, 2019

      How to order spare mob heads?
      Can't find the link here..

      Regards,

      Lim.

      Answer : [Re] Inquiry for the item from tlp****

      Dear Customer, you mean the mop refill ? or mop head with handle

    • Question : Inquiry for the item from Mei****Jan 22, 2019

      What is the max length of the mop?

      Answer : [Re] Inquiry for the item from Mei****

      Dear Customer, 4feet

    • Question : Inquiry for the item from joe****Jan 14, 2019

      Hi, do you sell the mop refill separately?

      Answer : [Re] Inquiry for the item from joe****

      https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=554145036

    • Question : Inquiry for the item from 211****Jan 10, 2019

      Can I purchase the spin mop without the bucket in future? Presently, my spin mop spoilt but there is no way to buy the spin mop separately from the seller.

      Answer : [Re] Inquiry for the item from 211****

      hi, sincerely apologize that it is bundle together, never sale alone mop


      only mop refill got sale alone

    [Official E-Store] Scotch-Brite™ Super Mop with Scrapper with Extra Refill
    [Official E-Store] Scotch-Brite™ Super Mop with Scrapper with Extra Refill
    Item Q&A
    • Question : Inquiry for the item from 243****Feb 18, 2019

    • Question : 3M Scotch-Brite Handy ScrubberOct 17, 2018

    • Question : Inquiry for the item from zyk****Oct 15, 2018

    • Question : Inquiry for the item from hue****Aug 22, 2018

    • Question : Inquiry for the item from eva****Aug 19, 2018

      Can I confirm that item conlmes with two cleaning pads?

      Also free scrapper is to remove dust/hair on cleaning pad?

      Answer : [Re] Inquiry for the item from eva****

      Dear customer , yes it is come with extra refill n scrapers

    +View all Notice, FAQ, Q&A >>
    [Official E-Store] Command™ Designer Hooks/ Clothes Hanger/ Medium Hooks - Non-Permanent / Removable
    [Official E-Store] Command™ Designer Hooks/ Clothes Hanger/ Medium Hooks - Non-Permanent / Removable
    Item Q&A
    • Question : Inquiry for the item from 243****Feb 18, 2019

    • Question : Bath HookJul 15, 2017

      Dear Seller,
      is the medium hook the same as the Bath hook (Product code: 18004B). I have one set of the 18004B and would like to purchase the same set. I cant seem to find the exact same product code. Do you have them in stock? Please advise. Thank you.

      Answer : [Re] Bath Hook

      Hi,
      We are awaiting a response from the concerned team, will get back to you soon. Apologies for the inconvenience caused.

      Thank you

      Hi,
      The medium hook is using normal adhesive strips and is different from 18004B Bath hook which uses water resistant strips. Unfortunately, we do not have stock for 18004B.

      Thank you
      (Jul 19, 2017 13:50)

    [Official E-Store] Scotch™ Portable Food Scissors - Baby / Toddler / Cutting / Weaning
    [Official E-Store] Scotch™ Portable Food Scissors - Baby / Toddler / Cutting / Weaning
    Item Q&A
    • Question : Inquiry for the item from 236****Feb 18, 2019

      Hi, may i know when there will be a restock for the blue scissors?

      Thanks

      Answer : [Re] Inquiry for the item from 236****

      Hi, Blue color temporay out of stock, got similar color Teal only, thanks

      Question : [Re] Inquiry for the item from 236****

      i am not able to choose teal also as it stated sold out. only left with pink

      Answer : [Re] Inquiry for the item from 236****

      you try again, we had top up teal

    • Question : Inquiry for the item from my_****Jun 28, 2018

      Hi, it’s a ceramic or stainless steel scissor?

      Answer : [Re] Inquiry for the item from my_****

      Hi, do you have the ceramic scissor with the same features like this?

      Question : [Re] Inquiry for the item from my_****

      no ceramic

    • Question : Inquiry for the item from rin****May 14, 2018

    • Question : Inquiry related delivery from car****Apr 25, 2018

      What is the store pickup location and opening hours?

      Answer : [Re] Inquiry related delivery from car****


      Dear customer, address is
      1769 geylang bahru, #02-04 SG 339703.
      Contact : 9785 0123
      Operating hours :
      Mon - Fri 9.30am to 6pm
      Saturday - 9.30am to 12.30pm

    • Question : Inquiry for the item from sup****Mar 24, 2018

      Hi. Any discount for getting 2 pairs?

      Answer : [Re] Inquiry for the item from sup****

      Hi, Sorry there is no discount available currently but you can avail the shop coupen if you purchase above $60 from 3M official store. Thank you.

    +View all Notice, FAQ, Q&A >>
    [Official E-Store] Nexcare™ Hydrocolloid Bandages /Dressing - Waterproof /Latex-free /Faster Healing
    [Official E-Store] Nexcare™ Hydrocolloid Bandages /Dressing - Waterproof /Latex-free /Faster Healing
    Item Q&A
    • Question : Inquiry for the item from Jes****Feb 18, 2019

    • Question : Buy 1 get 1 freeNov 04, 2016

      Hi

      I was checking your shop and saw that it's 2 for 1 but when I go to the product page, nothing was indicated.

      Answer : [Re] Buy 1 get 1 free

      Hi,

      The '2 for Offer' refers to an offer price that is available only when you purchase 2 boxes. Our current offer is Buy 2 at 20% off.

      Thank you.

    • Question : Self collectionFeb 21, 2016

      Where to self collect and timings?

      Answer : [Re] Self collection

      Hi,

      Store Pick up is available at the following location -
      Anchanto Pte Ltd, 151 Pasir Panjang Road, #01-06 Pasir Panjang Distripark, Singapore 118480

      Self collection timings are as follows -
      Monday to Friday
      - 10am to 12pm
      - 130pm to 5pm
      We are not open on Saturday, Sunday and public holidays.

      Thank you.

    • Question : 5pc one sizeJan 09, 2016

      May I know what is the size?

      Answer : [Re] 5pc one size

      Hi,

      The size is 32mm x 64mm (1 ¼ in x 2 ½ in).

      Cheers!

    • Question : 2s dressing sizeNov 14, 2015

      What's the dimension?

      Answer : [Re] 2s dressing size

      Hi,

      The Nexcare Hydrocolloid Bandages' dimension is 60mm x 100mm.

      Thank you.

    [Official E-Store] Filtrete™ by 3M™ Room Air Purifier Replacement Filter - FAPF02 / FAPF03
    [Official E-Store] Filtrete™ by 3M™ Room Air Purifier Replacement Filter - FAPF02 / FAPF03
    Item Q&A
    • Question : Inquiry related return and exchange from ali****Jan 31, 2019

      Hi,

      I have purchase the wrong item. Can I do a refund? Thanks

      Answer : [Re] Inquiry related return and exchange from ali****

      Dear customer, may we know your orders no

      Question : [Re] Inquiry related return and exchange from ali****

      Hi,

      Order#288474736

      Answer : [Re] Inquiry related return and exchange from ali****

      Dear Customer, sincerely apologize that your purchases is on 19 Jan, receiving of parcel on 22 Jan, it is over 7days one to one policy, seller unable asssist on make any change of this, thanks!

    • Question : Inquiry for the item from yan****Jan 27, 2019

      Hi

      Is the item able for x4 packs @$140 as per image?
      I am keen to purchase x 4 packs. Thank you!

      Answer : [Re] Inquiry for the item from yan****

      Dear customer, there no discount for that, unless Q10 it self doing season promotion offer, thanks!

    • Question : Inquiry for the item from lin****Nov 28, 2017

    • Question : Inquiry for the item from bri****Nov 20, 2017

      Hi. Please advise where can I get FAP02 replacement filters. Would there be stocks soon? Am unable to find in stores and desperately need to change the filter.

      Answer : [Re] Inquiry for the item from bri****

      Hi,

      Sorry, we do not have a confirmed restock date for this item yet. Please check again in a few days.

      Apologies for any inconvenience caused.

    • Question : MPR Rating enquirySep 25, 2016

    +View all Notice, FAQ, Q&A >>
    [Offical E-Store] SCOTCH BRITE™ NON SCRATCH BATH N SHOWER SCRUBBER REFILL
    [Offical E-Store] SCOTCH BRITE™ NON SCRATCH BATH N SHOWER SCRUBBER REFILL
    Item Q&A
    • Question : Inquiry for the item from shi****Jan 09, 2019

    • Question : Inquiry for the item from gsa****Mar 12, 2018

      Hi,
      Will you restock the shower scrubber (not the refill)?

      Answer : [Re] Inquiry for the item from gsa****

      Hello, We are checking on restocking date and we will inform you once it is confirmed. Thank you.

    • Question : Inquiry for the item from koh****Feb 28, 2018

      Can I use tis to scrub my toilet floor tiles?

      Answer : [Re] Inquiry for the item from koh****

      Hi, Yes. Thank you

    [Official E-Store] 3M™ Privacy Screen Protector - Apple® iPhone® 7/ iPhone® 6/ 6S / 6Plus
    [Official E-Store] 3M™ Privacy Screen Protector - Apple® iPhone® 7/ iPhone® 6/ 6S / 6Plus
    Item Q&A
    • Question : Inquiry for the item from mad****Feb 14, 2019

      Hi, would you be bringing in privacy screen protector for iPhone XS?

      Answer : [Re] Inquiry for the item from mad****

      Dear Customer, yes we will, but at moment stock not in market yet, should be after April month,

    • Question : Deflective screen protectorMar 16, 2018

      to whom it may concern,

      been buying a few of your screen protectors and been working fine till this recent purchase
      117496332 (Mar 14, 2018)
      the screen protector split into 2 separate pieces of clear and privacy plastics when i was pasting it.
      can you arrange for an exchange?

      thanks!

      Answer : [Re] Deflective screen protector

      Hi, Can you share the image so we can check with concern department. Thank you.

      Question : [Re] Deflective screen protector

      sure. do u have an email address for me to send the image of the screen? and also have kept the protector if you need it as well.
      thanks.

      Answer : [Re] Deflective screen protector

      Hi,

      You can send the image through this also by uploading image.

      thank you

      Question : [Re] Deflective screen protector

      thanks. attached the image for you.

      Answer : [Re] Deflective screen protector

      Hello,

      Thank you for the image share but unfortunately we dont have stock to replce this so please return that product on the below address and raise a return / refund request on Qoo10 so you will get the full refund of this order once the return shipment reach to the given address:
      BGroup Asia –
      #02 - 01, 5A Toh Guan Road East
      Singapore 608830

      +6565087953

      Thank you.

      Question : [Re] Deflective screen protector

      no problems. i can wait for the stock to come. once it is here, do replace it soon. thank you.

      Answer : [Re] Deflective screen protector

      Hi, We do not have the confirmed restocking date so request you to arrange the return delivery so we can proceed for refund. Thank you.

      Question : [Re] Deflective screen protector

      hi, i am ok to wait for the restock if it is ok with you guys.

      Answer : [Re] Deflective screen protector

      Hi ,

      As we earlier informed you regarding restock date not confirmed so for now please raise return request on Qoo10 and return the order on the given address.

      Thank you.

      Question : [Re] Deflective screen protector

      hi thanks! and have sent the screen back.

      Answer : [Re] Deflective screen protector

      Completed

      Question : [Re] Deflective screen protector

      hi, how do i get the refund? thanks

      Answer : [Re] Deflective screen protector

      Dear Customer, we are new online saller take over previous seller, may we know your orders number & proof of return (EX receipt of return by singpost or Qxpress) When the date of returm, so we can help you follow up, thanks!

      Question : [Re] Deflective screen protector

      hi
      my details are as follows:
      order number: 117496332 (Mar 14, 2018)

      item is sent to:
      BGroup Asia –
      #02 - 01, 5A Toh Guan Road East
      Singapore 608830

      +6565087953

      also attached the email for your review.
      liaising with a Mr. Wilson Ong

      Answer : [Re] Deflective screen protector

      Dear Customer, we will follow up for you, and update you again, thanks!

      Question : [Re] Deflective screen protector

      hi, any news on the refund? Thanks

      Answer : [Re] Deflective screen protector

      Hi Jake, Refund was successful on 08 june 2018, you may check your account for the receiving, thanks!

      Question : [Re] Deflective screen protector

      thanks seller, can i know the amount that was refunded?

      Answer : [Re] Deflective screen protector

      hi seller, thanks! saw the refund under q money.. :)
      thanks for the help.

      Question : [Re] Deflective screen protector

      welcome

      Answer : [Re] Deflective screen protector

      Hi seller, may I know when will your stocks for iPhone 6 privacy screen will be back?

      Question : [Re] Deflective screen protector

      Dear customer, will not stock in anymore

    • Question : Inquiry from ene****Mar 22, 2018

      Hi, will you be selling the privacy screen protector for iPhone 8?

      Answer : [Re] Inquiry from ene****

      "Hi,

      Sorry, we do not have a confirmed restock date for this item yet.

      Apologies for any inconvenience caused."

    • Question : Inquiry for the item from jun****Dec 31, 2017

      Will there be 3m privacy for iPhone X??

      Answer : [Re] Inquiry for the item from jun****

      Hi

      Please allow us sometime to check with our product team and get back to you.

      Thanks

      Question : [Re] Inquiry for the item from jun****

      Hi, any outcome from your product team? I’m interested to get 3m privacy for iPhone X . Thx

      Answer : [Re] Inquiry for the item from jun****

      Hi

      Please note currently we don't sell privacy filter for iphone x.

    • Question : Inquiry for the item from kia****Dec 22, 2017

      Hi will installing ur privacy filter darken the screen tremendously?

      Answer : [Re] Inquiry for the item from kia****

      Hi

      Please note we are checking with the product team and will get back to you soon.

    +View all Notice, FAQ, Q&A >>
    3M™ Privacy Filter for Tablet - Apple® iPad® Air / Air 2 / Mini 1/2/3/4 / iPad® Pro I Microsoft® Sur
    3M™ Privacy Filter for Tablet - Apple® iPad® Air / Air 2 / Mini 1/2/3/4 / iPad® Pro I Microsoft® Sur
    Item Q&A
    • Question : Inquiry for the item from mis****Feb 14, 2019

    • Question : Inquiry related delivery from kop****Nov 28, 2018

      123146720
      When will u deliver my order?
      Its more them a week, which is quite unacceptable by today's standard. At least u should have said something.

      Answer : [Re] Inquiry related delivery from kop****

      Dear Customer, apologize for the delay, it was out of stock last week, new stock will in this friday,we will ship out saturday for you, apologize for the inconvenience cause

    • Question : Inquiry related delivery from sno****Sep 26, 2018

      Hi, how come there's a delivery charge of $3.99 when ur site indicated Free under QPrime ? TQ

      Answer : [Re] Inquiry related delivery from sno****

      Dear Customer, free deliver is above S$50, if you had select items less than that, that will be have surcharge, thanks!

    • Question : ipad Air 9.7inch landscape privacy filterMar 18, 2018

      Hi,
      When will you have stock for the ipad 9.7inch landscape privacy filter?

      Answer : [Re] ipad Air 9.7inch landscape privacy filter

      "Hi,

      Sorry, we do not have a confirmed restock date for this item yet.

      Apologies for any inconvenience caused."

    • Question : Surface Pro 3 Privacy ScreenMar 10, 2018

      Hi, will you be re-stocking Surface Pro 3 privacy screen, if so, when? Thanks.

      Answer : [Re] Surface Pro 3 Privacy Screen

      Hi,

      Sorry, we do not have a confirmed restock date for this item yet.

      Apologies for any inconvenience caused.

    +View all Notice, FAQ, Q&A >>
    [Official E-Store] Filtrete™ Air Cleaning Filters - Haze /Aircon Filter / Air Purifier
    [Official E-Store] Filtrete™ Air Cleaning Filters - Haze /Aircon Filter / Air Purifier
    Item Q&A
    • Question : Inquiry for the item from 261****Feb 06, 2019

      Hi if I were to order 2 qty of the filtrete (red colour), do I get the free IONA slow cooker and free delivery? Thanks

      Answer : [Re] Inquiry for the item from 261****

      Dear customer, we didn't have any promotion for Iona cooker at moment,

      for free delivery is purchase above $50

    • Question : Inquiry from low****Jul 01, 2018

      Hi, if I order 2 of this item (>$50), do I get the free iona slow cooker? It is not indicated on the order options, so I just want to clarify before I place my order.

      Answer : [Re] Inquiry from low****

      Dear customer, free gift IONA slow cooker, only if you purchase items in 3M official store, all items included, exclude water dispenser n AP system

    • Question : Inquiry related delivery from Kok****Jun 11, 2018

      Hi, can I have the self collect details?

      Answer : [Re] Inquiry related delivery from Kok****

      Dear customer, address is
      1769 geylang bahru, #02-04 SG 339703.
      Contact : 9785 0123
      Operating hours :
      Mon - Fri 9.30am to 6pm
      Saturday - 9.30am to 12.30pm

    • Question : Inquiry for the item from win****Mar 13, 2018

    • Question : Inquiry for the item from ell****Mar 09, 2018

      Hi, after reading your shop plus Q&A need your help with following questions :-

      1) 1 box carbon filtrete (2 sheets) - what is the size of each sheet?

      2) Carbon filtrete Bundle of 2 -
      a) Means 2 boxes with 2 sheets in each box?
      b) What is the size of each sheet?
      c) All 4 sheets in bundle of 2 boxes same size OR different sizes?

      Thank you.

      Answer : [Re] Inquiry for the item from ell****

      Hi, Here are the answers for your queries,

      1. Each sheet is of 60 x 30 cm.
      2 a. yes each box contain 2 sheets.
      2 b. Each sheet is of 60 x 30 cm.
      2 c. Yes all sheets are of same size.
      Thank you

    +View all Notice, FAQ, Q&A >>
    [Official E-Store] Nexcare™ Ladies Acne Patch - Thinner - Drug free / Non-drying / Waterproof
    [Official E-Store] Nexcare™ Ladies Acne Patch - Thinner - Drug free / Non-drying / Waterproof
    Item Q&A
    [Official E-Store] 3M™ Privacy Filter - Laptop - Blackout / Image Clarity - Multiple Sizes
    [Official E-Store] 3M™ Privacy Filter - Laptop - Blackout / Image Clarity - Multiple Sizes
    Item Q&A
    • Question : Inquiry from Roa****Feb 02, 2019

      Hi I like to check if you sell the mounting tabs, I like to change my current one to a sliding mounting tab

      Answer : [Re] Inquiry from Roa****

      Dear Customer, May we know what of of mounting tab you look for, purpose of usage is?

    • Question : Inquiry for the item from cho****Jan 10, 2019

      Restock for 3M™ Black Privacy Filters for 14.0" ?

      Answer : [Re] Inquiry for the item from cho****

      Dear Customer, pls try again thanks

    • Question : Inquiry for the item from she****Dec 12, 2018

      Hi, can I re-attach the privacy screen on another computer of the same size?

      Answer : [Re] Inquiry for the item from she****

      Dear Customer, you may the risk n damage once peel off

    • Question : Inquiry for the item from cha****Oct 01, 2018

      Hi... What is the measurement for PF12.5W9?
      My screen is 27.8cm by 15.8cm. Can fit?

      Answer : [Re] Inquiry for the item from cha****

      Dear Customer, please contact related product department as below, thanks!
      www.3m.com.sg/3M/en_SG/consumer-sg/

    • Question : Inquiry for the item from chi****Feb 28, 2018

      Does the gold one offer 360 privacy protection? E.g someone standing behind me won’t be able to see my screen as well?

      Answer : [Re] Inquiry for the item from chi****

      Hi, We have forwarded you query to concern team please allow us some time to get back to you. Thank you.

    +View all Notice, FAQ, Q&A >>
    [Official E-Store] 3M™ Command™ Picture Ledge - HOM21S
    [Official E-Store] 3M™ Command™ Picture Ledge - HOM21S
    Item Q&A
    • Question : Inquiry related return and exchange from gra****Jan 28, 2019

      My delivery on was wrong. I bought picture ledge and photo frame hooks value kit but delivery was Easy sweeper and refills, and I immediately returned to Roadbull. I wrote to Seller on 26/1 and then again 28/1 for update. No reply yet

      Answer : [Re] Inquiry related return and exchange from gra****

      Dear customers, we will still checking with Road bull, will update you again within this few days

    • Question : Inquiry for the item from Ire****Dec 07, 2018

      What is the dimemsion

      Answer : [Re] Inquiry for the item from Ire****

      L53cm / W7cm/H7cm

      Question : [Re] Inquiry for the item from Ire****

      Thanks

      Answer : [Re] Inquiry for the item from Ire****

      welcome

    • Question : Inquiry for the item from lia****Dec 15, 2017

      When will restore?

      Answer : [Re] Inquiry for the item from lia****

      Hi,

      Sorry, we do not have a confirmed restock date for this item yet. Please check again in a few days.

      Apologies for any inconvenience caused.

    • Question : LegdeNov 26, 2017

    • Question : Inquiry for the item from blu****Oct 29, 2017

      Dear seller,
      As I can't find any option for the ledge, So may I know is it mean that the hanging kit come with the ledge also?
      Thanks!

      Answer : [Re] Inquiry for the item from blu****

      Hi

      Please use the following link to order hanging kit and the ledge seperately.

      Thanks

    +View all Notice, FAQ, Q&A >>
    [Official E-Store]Scotch-Brite® Multipurpose Window Glass Surface Cleaner- Refills Only
    [Official E-Store]Scotch-Brite® Multipurpose Window Glass Surface Cleaner- Refills Only
    Item Q&A
    • Question : Inquiry related delivery from wmx****Jan 25, 2019

      Hi, is there any way i could self collect?

      Answer : [Re] Inquiry related delivery from wmx****

      Dear Customer, apologize that we don have Retail Shop

    • Question : Inquiry for the item from jen****Sep 02, 2018

      Hi seller

      For the microfiber cloth refill, does it comes with 1 or 2 pieces per pack?

      Thanks
      Jen

      Answer : [Re] Inquiry for the item from jen****

      Dear Customer, it is 2pcs, thanks!

    • Question : Inquiry for the item from yen****Dec 27, 2017

      Hihi,i looking for full set...with the stick...may i know still got stocks?

      Answer : [Re] Inquiry for the item from yen****

      Hi,

      Sorry, we do not have a confirmed restock date for this item yet. Please check again in a few days.

      Apologies for any inconvenience caused.

    • Question : Inquiry for the item from zap****Nov 11, 2017

      Is this the whole set including the cleaner stick or just the refill?

      Answer : [Re] Inquiry for the item from zap****

      Hi

      Please note the prices are just for the refill.

      Thanks

    • Question : Inquiry for the item from zap****Nov 11, 2017

      Is this the whole set including the cleaner stick or just the refill?

      Answer : [Re] Inquiry for the item from zap****

      Hi

      Please note the prices are just for the refill.

      Thanks

    +View all Notice, FAQ, Q&A >>
    [Official E-Store] Command™ Broom Gripper - Organisation / Easy Storage
    [Official E-Store] Command™ Broom Gripper - Organisation / Easy Storage
    Item Q&A
    • Question : Inquiry for the item from fra****Jan 22, 2019

      Does this item hold strongly enough on painted surface?

      Answer : [Re] Inquiry for the item from fra****

      Dear customer, you can scroll down the listing for the description, include weight supoorted, thanks

    • Question : Buy 2 15% OFF priceOct 04, 2018

      Hi,

      I wasn't able to see the buy2 15% off discounted price even at the checkout page. Is this promo still available?

      Answer : [Re] Buy 2 15% OFF price

      Dear Customer, promotion was over, thanks!

    • Question : itemSep 28, 2018

      Hi seller,
      Buy two 15% discount.
      But I buy two couldn't get the 15% discount

      Answer : [Re] item

      On Qpost : Dear Customer, promotion was over

    • Question : Inquiry for the item from jas****Oct 14, 2017

      Hi any more for broom clip?
      Thanks

      Answer : [Re] Inquiry for the item from jas****

      Hi

      Sorry only this is the qunatity left.
      You can check re stock date in few days.

      Cheers

    • Question : restock of Broom GripperJun 17, 2017

    +View all Notice, FAQ, Q&A >>
    [Official E-Store] Command™ Wire-Back Hangers / Sawtooth Picture Hanging Hooks - Non-Permanent
    [Official E-Store] Command™ Wire-Back Hangers / Sawtooth Picture Hanging Hooks - Non-Permanent
    Item Q&A
    • Question : Inquiry for the item from lis****Jan 14, 2019

      When will you restock your sawtooth hangers (both the metal single hanger and the plastic multipack)? Thanks!

      Answer : [Re] Inquiry for the item from lis****

      Dear Customer, stock will reach next week

    • Question : Inquiry for the item from kho****Mar 20, 2018

      The sawtooth hooks got how many in one pack.? Cab hang A4 picture frame.

      Answer : [Re] Inquiry for the item from kho****

      Hello,

      Sawtooth hooks 3 hangers, 6 strips pack.

      Thank you

    • Question : WeightSep 18, 2017

      I have a painting near 4kg.
      Can I use wireback hanger? Can 2 hooks carry 4kg?

      Thank you

      Answer : [Re] Weight

      Hi,

      We would recommend our Large Picture Hanging Strips instead of hooks that can support the weight of 4kg painting.
      https://www.command.com.sg/3M/en_SG/command-sg/products/~/Command-Large-Picture-Hanging-Strips?N=5924736+3294529204+3294737318&rt=rud

      Cheers!

    • Question : High weight capacity command hook for use in humid environmentAug 01, 2017

      Hello,

      What is the product that you would recommend for use in a humid environment? The weight capacity should be as high as possible. Thanks.

      Answer : [Re] High weight capacity command hook for use in humid environment

      Hi,
      We are awaiting a response from the concerned team, will get back to you soon. Apologies for the inconvenience caused.

      Thank you

    • Question : Inquiry for the item from jes****Apr 19, 2017

    +View all Notice, FAQ, Q&A >>
    [Official E- Store] 3M™Scotch-Brite™ General Purpose Cloth Value Pack {50% more absorbent / Clean}
    [Official E- Store] 3M™Scotch-Brite™ General Purpose Cloth Value Pack {50% more absorbent / Clean}
    Item Q&A
    [Official E-Store] Command™ Bath Accessories - Toothbrush Holder/ Soap Dish/ Bath Hooks/ Bath Strips
    [Official E-Store] Command™ Bath Accessories - Toothbrush Holder/ Soap Dish/ Bath Hooks/ Bath Strips
    Item Q&A
    • Question : Inquiry for the item from joa****Jan 10, 2019

      I using Command™ Sponge Holder do u have any refill sticker for tis?

      Answer : [Re] Inquiry for the item from joa****

      Dear Customer, in this listing have refills strips, thanks

      Question : [Re] Inquiry for the item from joa****

      Which wan should I choice?

      Answer : [Re] Inquiry for the item from joa****

      Water resistant refill strips large or medium or 2m/4L?

      Question : [Re] Inquiry for the item from joa****

      WATER RESISTANT REFILL 4 LARGE STRIPS [17605B]
      please refer links as below for detail

      https://www.command.com.sg/3M/en_SG/command-sg/products/~/Command-Large-Water-Resistant-Refill-Strip-17605B-4-Strips-Pack/?N=5924736+3293852128+3294529204&preselect=5584707+3293786499&rt=rud

      Answer : [Re] Inquiry for the item from joa****

      Thank you

      Question : [Re] Inquiry for the item from joa****

      welcome

    • Question : NEED THE STRIPS FOR THE SHOWER CADDYOct 15, 2018

      Hi,

      I bought the shower caddy with the 4 strips behind to hold it in place. The caddy is still in good condition, but the strip behind, with a small protruding pin, broke.and now cannot hold the caddy in place. Do you sell just the strips (must have the protruding pins so it can hold the caddy) without the caddy ? If yes, can you send me a picture so I can view to ensure that it is the same as what I am looking for ? You can send to daryltng1244@yahoo.com.sg. Thanks !

      Answer : [Re] NEED THE STRIPS FOR THE SHOWER CADDY

      Dear Customer, May we know your order no

    [Official E-Store] Scotch-Brite® String Mop Set R3
    [Official E-Store] Scotch-Brite® String Mop Set R3
    Item Q&A
    • Question : Inquiry for the item from sky****Jan 11, 2019

      Hi, can I check if I can use this mop stick with latex or rayon mop refills?

      Answer : [Re] Inquiry for the item from sky****

      DEar customer, yes you can

    [Official E-Store] Scotch® Tape - Magic™ / Double Sided / Removable
    [Official E-Store] Scotch® Tape - Magic™ / Double Sided / Removable
    Item Q&A
    • Question : Inquiry for the item from jud****Jan 10, 2019

      Can it use on wall? Does it leave any residues when remove?

      Answer : [Re] Inquiry for the item from jud****

      Dear customer, this not for use on wall, you may searCh for mounting tape

    • Question : Inquiry for the item from lim****Sep 02, 2017

    • Question : Inquiry for the item from lee****Jul 27, 2017

      Hi how many tape are in the bundle pack?

      Answer : [Re] Inquiry for the item from lee****

      Hi
      A Bundle consists of a pack of 2 tapes.

      Thank you

    • Question : [About Item] Related InquiriesMar 20, 2017

      Can removable tape use on metal surface? Will it leave a residue after removal?

      Answer : [Re] [About Item] Related Inquiries

      Hi,

      The Scotch™ removable tape do not leave any residue after removal.

      Thank you

    • Question : Double sided tapeJan 02, 2017

      Hi, do u sell just the refill for the double sided tape?

      Answer : [Re] Double sided tape

      Hi,

      Sorry we do not sell the refill for double sided tape. However, you can get the double sided tape with attached tape dispenser on offer currently. The offer is available for limited period.

      We encourage you to follow our store page for more offers.

      Cheers!

    +View all Notice, FAQ, Q&A >>
    [Official E-Store] [Bundle of 2 or 3 Deal] Scotch-Brite® Easy Sweeper Dry Wiper Bulk Pack 200 sheet
    [Official E-Store] [Bundle of 2 or 3 Deal] Scotch-Brite® Easy Sweeper Dry Wiper Bulk Pack 200 sheet
    Item Q&A
    • Question : Inquiry for the item from Cry****Jan 08, 2019

      Please advise when will the stock be available?

      Answer : [Re] Inquiry for the item from Cry****

      Hi, stock will reach this end week

    • Question : Inquiry related delivery from jin****Dec 20, 2018

      Hi Seller,

      I urgently need this (and I do know it's the peak season) so I would like to know if I purchase right past midnight on 20 December 2018, i.e. at 0001 hours on Friday December 2018, when can I expect delivery to my house in the middle of Singapore (HDB).

      Thanks in advance!

      Answer : [Re] Inquiry related delivery from jin****

      24 Dec, can reach you

      Question : [Re] Inquiry related delivery from jin****

      I just wish to use this reply to commend the seller n delivery agent so seller no need to respond at all. Bought on Friday afternoon, received on Monday evening. Very efficient delivery considering super peak season. 3M replied very quickly as u can see above. Most importantly, they make good their promise to deliver on Xmas eve, albeit ard 7pm but doesn't matter. I even received an sms from Raodbull, the delivery agent, on Sat to confirm they would deliver on Xmas eve. Thank you!

    • Question : Inquiry for the item from tra****Oct 04, 2018

    • Question : Can use for Easy Sweeper plus mop?Sep 29, 2018

      Hi Seller,

      Can this Dry Wipe be used for Easy Sweeper PLUS or i need to purchase another type that specifically mentioned as "Easy Sweeper Plus
      Paper Wipe Refill"?
      Thanks for your clarification.

      Answer : [Re] Can use for Easy Sweeper plus mop?

      Dear Customer, it is designed for easy sweeper plus use as well

      Question : [Re] Can use for Easy Sweeper plus mop?

      Is there a difference in paper quality between this 200 sheets pack and the 20 sheets Easy Sweeper Plus Dry Paper refill?

      Answer : [Re] Can use for Easy Sweeper plus mop?

      DEar Customer, apologize for late reply, that is the same for use on easy sweeper plus

    • Question : Inquiry for the item from wwl****Oct 01, 2018

      Can I know if I still get $10 Starbucks voucher ?

      Answer : [Re] Inquiry for the item from wwl****

      Dear customer, apologize that Starbuck voucher belong to others seller

    +View all Notice, FAQ, Q&A >>
    [Official E-Store] 3M™ Command™ Damage Free Hanging Refill Strips - Mini / Small / Medium / Large
    [Official E-Store] 3M™ Command™ Damage Free Hanging Refill Strips - Mini / Small / Medium / Large
    Item Q&A
    • Question : Inquiry for the item from lim****Jan 07, 2019

    • Question : Inquiry for the item from jim****Dec 28, 2018

      Is there an expiry date for such refill? That is, the bonding strength of the strip from long storage?

      Answer : [Re] Inquiry for the item from jim****

      Dear Customer, there no expired date

      must keep at the cool area for long lasting

      Question : [Re] Inquiry for the item from jim****

      Thank you very much.

      Answer : [Re] Inquiry for the item from jim****

      welcome

    • Question : Enquire about itemSep 28, 2018

    • Question : Inquiry for the item from rya****May 11, 2018

    • Question : Inquiry related delivery from Sie****May 05, 2018

      Hi can I ask whether your shop is opened during Saturday or Sunday? If yes what is the operating hour? Also is it possible to send by normal mail instead of qexpress ?

      Answer : [Re] Inquiry related delivery from Sie****

      Dear customer, address is
      1769 geylang bahru, #02-04 SG 339703.
      Contact : 9785 0123
      Operating hours :
      Mon - Fri 9.30am to 6pm
      Saturday - 9.30am to 12.30pm

      Only qexpress

    +View all Notice, FAQ, Q&A >>
    [ Official E Store ] 3M™ LED P1610 Polarizing Task Light - Solid Black / Pure White - Study Lamp
    [ Official E Store ] 3M™ LED P1610 Polarizing Task Light - Solid Black / Pure White - Study Lamp
    Item Q&A
    • Question : Inquiry for the item from 233****Jan 06, 2019

      Hi Where can i get the MFAC-01 Replacement Filtrete Filter? Noted your store is out of stock.

      Answer : [Re] Inquiry for the item from 233****

      Dear Customer, pls refer links as below, thanks!

      https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=454640247

    • Question : Inquiry for the item from imt****Jan 05, 2019

    • Question : Inquiry for the item from jol****Aug 11, 2018

      Hi,

      When will u be restocking white lamp P1610?
      Thanks.

      Answer : [Re] Inquiry for the item from jol****

      Dear Customer, Sincerely apologize that yet to know

      Question : [Re] Inquiry for the item from jol****

      Noted. Are you selling P1709 on Qoo10?

      Answer : [Re] Inquiry for the item from jol****

      Dear customer, we have only LED6000 / LED5000 / LED2000 / LED1610

    • Question : Inquiry for the item from twi****Jun 21, 2018

      What is the warranty period? Click on the links for warranty but it only brings to 3m website. Nothing on warranty?

      Answer : [Re] Inquiry for the item from twi****

      Dear Customer, it was register waranty on website linked

    • Question : Inquiry for the item from pii****May 27, 2017

      Hi can this item listing be amended such that caet coupon can be used? Currently other models can use cart coupon but this model cannot. Even though all are similarly listed as q-price.

      Answer : [Re] Inquiry for the item from pii****

      Hi,

      We apologize that the cart coupon did not work for order. We encourage you to follow our store page so that you can avail the shop coupon next time

      We sincerely apologize for the incoonvenience caused

      Thank you

    +View all Notice, FAQ, Q&A >>