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Q & A Lists
Item Question & Answer
Desktop Microphone for Laptop PC Computer Notebook to make Internet Calls Skype WhatsApp Wechat etc
Desktop Microphone for Laptop PC Computer Notebook to make Internet Calls Skype WhatsApp Wechat etc
Item Q&A
  • Question : Inquiry for the item from che****Oct 14, 2019

  • Question : Inquiry related delivery from Ck.****Oct 07, 2018

    How Long did the shipping take? Cause mine now on shipping requested?

    Answer : [Re] Inquiry related delivery from Ck.****

    Hi, normally via Singpost it takes about 1 week. Sometimes if unlucky then 2….. But we do not work on Weekend…. So only Ship Monday, or Tuesday if Monday too heavy volume

    Question : [Re] Inquiry related delivery from Ck.****

    Ok thanks
    Do you know around what time,on Monday or Tuesday?

    Answer : [Re] Inquiry related delivery from Ck.****

    What time it will arrive?

    Question : [Re] Inquiry related delivery from Ck.****

    Hi, it has shipped, so not too sure, cos it now depends on Singpost … Maybe 1-2 weeks depending on Singpost volume and speed. Sorry

    Answer : [Re] Inquiry related delivery from Ck.****

    Hello

    Question : [Re] Inquiry related delivery from Ck.****

    I accidentally press on delivered button
    But it is not delivered yet

    Answer : [Re] Inquiry related delivery from Ck.****

    It says it will deliver today

    Question : [Re] Inquiry related delivery from Ck.****

    Will it still be delivered?

    Answer : [Re] Inquiry related delivery from Ck.****

    Hi, we shipped out already … but it really depends on Singpost … hope receivedby now

    Question : [Re] Inquiry related delivery from Ck.****

    No

    Answer : [Re] Inquiry related delivery from Ck.****

    Sorry about this, if it is more than 2 weeks after we shipped and you still have not received, please write in to our customer support at sales@aaasgtrader.com… Thanks

    Question : [Re] Inquiry related delivery from Ck.****

    I have just received thank you

    Answer : [Re] Inquiry related delivery from Ck.****

    thanks for informing…. cheers

  • Question : Inquiry related delivery from ewo****Sep 14, 2017

5 Pcs Gold Bio Crystal Collagen Facial Face Mask - Whitening Moisturizing Anti-Wrinkles Oil Control
5 Pcs Gold Bio Crystal Collagen Facial Face Mask - Whitening Moisturizing Anti-Wrinkles Oil Control
Item Q&A
  • Question : Inquiry for the item from gin****Oct 06, 2019

    Hi seller, what's the full ingredients list of the gold bio-collagen mask? Is this gel or paper type? Thanks.

    Answer : [Re] Inquiry for the item from gin****

    are you referring to the eye or face?

    Question : [Re] Inquiry for the item from gin****

    Both pls. Thanks

    Answer : [Re] Inquiry for the item from gin****

    For eye masks ingredients, pls refer to pix attached. Face masks ingredients are: natural collagen extracted from plants, allantoin, special anti-wrinkle and moisturing factors, rose essential oil.

  • Question : Inquiry for the item from sha****Jun 26, 2018

Slim Lift Singlet Men Under Garment Reduce Beer Belly Slimming Shaper Seen on TV
Slim Lift Singlet Men Under Garment Reduce Beer Belly Slimming Shaper Seen on TV
Item Q&A
  • Question : Inquiry for the item from jef****Oct 07, 2019

    Woman can wear? Thanks

    Answer : [Re] Inquiry for the item from jef****

    yes if she doesn't mind tightness on chest.

    Question : [Re] Inquiry for the item from jef****

    Ok thanks

    Answer : [Re] Inquiry for the item from jef****

    welcome

  • Question : Inquiry related return and exchange from won****Aug 28, 2019

    Can I exchange size M to L ? I’ve received it and waiting for instructions how to do it if possible.

    Thanks

    Answer : [Re] Inquiry related return and exchange from won****

    Dear customer, yes you can if the item is still new and in original condition. is there a contact i can contact you?

  • Question : Inquiry for the item from ken****Jul 13, 2019

    Can you explain the size guide of reiax with 27cm to 54cm ? is this half the cheat circumference ?

    Answer : [Re] Inquiry for the item from ken****

    sorry i dont get your question.

  • Question : Inquiry related delivery from Ahr****Jun 18, 2019

    Hi if purchase by today when will it arrive

    Answer : [Re] Inquiry related delivery from Ahr****

    replied.

  • Question : Inquiry related delivery from tlh****May 19, 2019

+View all Notice, FAQ, Q&A >>
HDMI 1x2 Splitter Projects HDMI on 2 Devices Concurrently - Support UHD 4Kx2K 3D
HDMI 1x2 Splitter Projects HDMI on 2 Devices Concurrently - Support UHD 4Kx2K 3D
Item Q&A
  • Question : Inquiry for the item from day****Oct 03, 2019

    Hi for ps4 can work for the one that split to 2 screens

    Answer : [Re] Inquiry for the item from day****

    Hi, as long as it is HDMI source, and your Screens are HDMI, then yes
    Reds

MacGuard Protects Macbook Front and Back and Change Colors - Rose Gold Silver Gold
MacGuard Protects Macbook Front and Back and Change Colors - Rose Gold Silver Gold
Item Q&A
  • Question : Inquiry for the item from che****Sep 29, 2019

    Hello, can I ask if there is stock for rose gold macbook air 13.3 inch (A1932)?

    Answer : [Re] Inquiry for the item from che****

    sorry. it was sold out.

USB Type-C 3A Super Fast Charging Cable with Data Sync High Guaranteed Quality
USB Type-C 3A Super Fast Charging Cable with Data Sync High Guaranteed Quality
Item Q&A
  • Question : Inquiry for the item from psi****Sep 26, 2019

    Is this for android phone

    Answer : [Re] Inquiry for the item from psi****

    it is for phone that supports type C

  • Question : Inquiry for the item from 237****Sep 13, 2019

    Can this be used to charge & data sync with a 4th gen MacBook Pro?

    Answer : [Re] Inquiry for the item from 237****

    yes … but for macbook pro, u need to select the 3A fast charging type as it need a lot more power than normal phones

  • Question : Inquiry for the item from 243****Aug 27, 2019

    The specs for Nokia Type C cable is:

    Nokia Type-C Cable CA-18W-C

    which is used for Nokia 5.1 plus smartphone.

    Which one should I choose in your pull down menu?

    Answer : [Re] Inquiry for the item from 243****

    Hi, i suggest u choose the 3A super fast one

  • Question : Super Fast 3A Charging cableAug 16, 2018

  • Question : Inquiry for the item from ela****Mar 11, 2018

    How long is the cable?

    Answer : [Re] Inquiry for the item from ela****

    standard 1m

30 Strips x Breathe Better Sleep Better Nasal Strip Anti Snore Sleep Aid Open Nasal Channel to Reduce Snoring
30 Strips x Breathe Better Sleep Better Nasal Strip Anti Snore Sleep Aid Open Nasal Channel to Reduce Snoring
Item Q&A
  • Question : Inquiry for the item from leo****Sep 23, 2019

    Hi seller, if I order today, when can reach me.

    Answer : [Re] Inquiry for the item from leo****

    if you select qxpress, you can receive it latest by Friday. For normal mail, sorry seller have no control. Do mention in your remarks you need it asap too. Thank you.

    Question : [Re] Inquiry for the item from leo****

    Any self collection , because I'll be away this Thursday

    Answer : [Re] Inquiry for the item from leo****

    yes you may self collect on Wed. Pls text 9725 1569 for self collect

    Question : [Re] Inquiry for the item from leo****

    Hi where's the collection point?

    Answer : [Re] Inquiry for the item from leo****

    Are you still interested? Pls text 97251569

  • Question : Inquiry for the item from nic****Jul 05, 2019

  • Question : Inquiry for the item from zen****Feb 05, 2018

    Hi, how do I know which size is more suitable f for me? How do I measure?

    Answer : [Re] Inquiry for the item from zen****

    Hi, we only have 2 size. So some discretion needed. Usually for guys with bigger face, advise the large one. thanks
    Both will work, just one will work better if it fits your size. So you have to try to know for sure, as different people is different too.

  • Question : Nasal TapeDec 09, 2017

    Dear Seller,

    Any expiry date for the nasal strip?

    Thank you

    Answer : [Re] Nasal Tape

    No

[HealthConcept]Heat Therapy-Neck Belt. Relieves Neck Ache for Office Workers and Elderly.
[HealthConcept]Heat Therapy-Neck Belt. Relieves Neck Ache for Office Workers and Elderly.
Item Q&A
  • Question : Inquiry for the item from alb****Sep 20, 2019

    Re: Neck & ankle belts
    May I know how long should I put on?

    Answer : [Re] Inquiry for the item from alb****

    Hi, it varies from individual to individual … some are very sensitive, so about 5 min…. some can take up to half to one hour to start feeling the heat … as long as it does not feel uncomfortable due to too hot, u can keep wearing it

    Question : [Re] Inquiry for the item from alb****

    Thank you.

    Answer : [Re] Inquiry for the item from alb****

    welcome

  • Question : Inquiry for the item from van****May 26, 2019

  • Question : Inquiry for the item from van****May 28, 2019

    Hi are all the items with heat function? And are all auto heat up or need to charge?

    Answer : [Re] Inquiry for the item from van****

    dear customer, all our Health concept brand belts are auto heat up. No need battery or charging...

    Question : [Re] Inquiry for the item from van****

    can it be reuse?

    Answer : [Re] Inquiry for the item from van****

    Dear customer, you can re-use.

  • Question : Inquiry for the item from tan****Jan 11, 2019

    Can our heated products use on children?

    Answer : [Re] Inquiry for the item from tan****

    Yes, no issue … but they need to be able to let u know when it is too hot … Also, usually for small kid and even young adults, they tend not to have much aching issues to need the belt though ...

  • Question : Shoulder pad vs shoulder beltJul 22, 2018

    Hi
    Please elaborate what's the difference between the two items?
    The description says the same thing.
    Thank you

    Answer : [Re] Shoulder pad vs shoulder belt

    Hi, Shoulder pad is for smaller size people, and of fixed size. It is meant to be wear as an overcoat over the shoulder. For shoulder belt, it consist of 2 belts strapped together, where you can adjust yoursself to suit your shoulder size. It is suitable for flexible size shoulders - small to big. Both have same function, and meant for shoulders.

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Cedar Wood Foot Spa Basin Wooden Bucket 26cm Foot Bath Soaking Blood Circulation
Cedar Wood Foot Spa Basin Wooden Bucket 26cm Foot Bath Soaking Blood Circulation
Item Q&A
  • Question : Inquiry for the item from pon****Sep 21, 2019

    Do you have stock for the 40cm?

    Answer : [Re] Inquiry for the item from pon****

    sorry we only have 26cm for now.

  • Question : Inquiry for the item from tak****Nov 30, 2018

  • Question : Enquiry about the productMay 04, 2018

    Hi,
    May I know what is the weight of the bucket? What kind of paint is used? Is it safe? Do you have unfinshed type of bucket?

    Answer : [Re] Enquiry about the product

    Sorry, can i have your reply soon

    Question : [Re] Enquiry about the product

    Hi, unfortunately I do not have the exact weight of the bucket … it is fairly heavy and sturdy, similar to those used in foot massage centres.
    No idea the type of paint too… It is definitely safe to use, as the product has been used in many different places. I do not have unfinished bucket … not sure what you mean by that though …. The buckets I sold are all finished products that we can sell. thanks

  • Question : Foot Spa Basin BucketMay 23, 2017

    Hi,

    Do you have the dimensions of this bucket?

    Also would like to check if the foot massager in the photo is included in the item.

    Thanks!

    Answer : [Re] Foot Spa Basin Bucket

    Hi there, the bucket is standard size bucket you see in any foot spa shop. Only thing is the height is 26 cm high. I have 2 options for sale, one with the massager and cover at a higher price, the other without. You can select via options. Sometimes there is no stock for one of the option, in this case, you probably just need to wait a while and check back later, because we do replenish stock every 1-2 months. Thanks

  • Question : BucketJan 24, 2017

    If I place order now do you have physical stock on hand now? Can I receive it before cny (Latest by this Thursday)? Or can I self-collect it? I hope to receive it before coming cny. Thanks.

    Answer : [Re] Bucket

    yes, as mentioned, I have stock... Sorry just saw the message today. Very difficult to guarantee u can receive in time, very sorry about this.

    Question : [Re] Bucket

    Hi Seller,

    Nevermind. Please try. You will send me a new piece right?

    Thank you.

    Answer : [Re] Bucket

    yes, already sent if you have ordered. We sent out 2, not sure if yours is inside. Happy New Year.

+View all Notice, FAQ, Q&A >>
Authentic COACH ID Lanyard F63274 IMAA8 with Box - Ship from SG - For the Office Professional Ladies
Authentic COACH ID Lanyard F63274 IMAA8 with Box - Ship from SG - For the Office Professional Ladies
Item Q&A
  • Question : Inquiry for the item from kar****Sep 15, 2019

    Are these lanyard directly purchase from New York? Is there a receipt from the shop?

    Answer : [Re] Inquiry for the item from kar****

    yes. :)

Lightning to HDMI VGA Audio Adapter Converter Cable Plug and Play 3 in 1 for iPhone and iPad
Lightning to HDMI VGA Audio Adapter Converter Cable Plug and Play 3 in 1 for iPhone and iPad
Item Q&A
  • Question : Inquiry for the item from nur****Sep 07, 2019

    Hi is this only use for hdmi? Can it be use for individual? As plug in earpiece on audio and using another plug in cable for charging?

    Answer : [Re] Inquiry for the item from nur****

    yes, it is a versatile adaptor for any of the 3 ports , including VGA, HDMI or audio port. Of course you can use it just for audio. In fact, only 1 can be used at any one time. So if you just want to listen audio, definitely no issue. U can use it to connect HDMI too next time if u want.

    Question : [Re] Inquiry for the item from nur****

    I tried jsit for audio but can't be use. Not compatible for iPhone XR is it?

    Answer : [Re] Inquiry for the item from nur****

    I tried jsit for audio but can't be use. Not compatible for iPhone XR is it?

    Question : [Re] Inquiry for the item from nur****

    Hi, I dont think it is due to XR. I think the IOS just got updated recently … I need to check with supplier whether there will be a new version of the driver that will auto-install … are u able to mail to sales@aaasgtrader.com so we can follow up from there? It is faster, and I can also forward your enquiry to supplier. Could u attached a simple explanation of what you have tried and not working? Maybe with a picture when sending over the email ?

  • Question : Inquiry for the item from Jam****Aug 21, 2019

    What is the power supply needed for the USB? Can I use a portable charger with 1A to power it? Or do I need more power to power the device?
    Thanks

    Answer : [Re] Inquiry for the item from Jam****

    It depends on ur device, some need more power and some don’t need. If u use 1A, can charge but slower. Nowadays newer device prefer 2A and 3A. But either case , this adaptor still can use

  • Question : Inquiry for the item from hiz****Sep 21, 2018

    Do we need to plug in the usb cable all the time?

    Answer : [Re] Inquiry for the item from hiz****

    not really sure what u mean. If u mean do u need to charge while using HDMI etc, answer is no.

  • Question : USB connectionJan 17, 2018

    Hello,
    From your picture, there is a USB connection.
    Is that for charging the adapter or for the ipad or iphone.
    Do we need to connect the USB for charging all the time or only when we need it.
    Clarenz

    Answer : [Re] USB connection

    Hi, the USB is for charging and you need to have it to power the device

MiraScreen G2 Wireless Project Mobile Devices on TV Big Screen Youtube Pictures Movies Presentation
MiraScreen G2 Wireless Project Mobile Devices on TV Big Screen Youtube Pictures Movies Presentation
Item Q&A
  • Question : Inquiry for the item from xin****Aug 27, 2019

    Does it support latest iPhone iOS?

    Answer : [Re] Inquiry for the item from xin****

    Yep ….

  • Question : Order number - 232157893Oct 31, 2017

    hi seller,

    i had yet to receive my item, please reconfirm.


    rgds,

    Answer : [Re] Order number - 232157893

    ???

    Question : [Re] Order number - 232157893

    Hi, wat is your order number? I can’t see your order, so cannot track. Thanks

    Answer : [Re] Order number - 232157893

    232157893

    Question : [Re] Order number - 232157893

    can check?

    Answer : [Re] Order number - 232157893

    Hi there, sorry for late reply. We have already shipped on the 24-Oct.
    Have you not received by now ?
    rgds

    Question : [Re] Order number - 232157893

    has not received the item till now...

    Answer : [Re] Order number - 232157893

    ?

    Question : [Re] Order number - 232157893

    the address is collect?

    Answer : [Re] Order number - 232157893

    We only put like this as below. Can ur mail room find you? Is your company very big or they need to know which dept etc? May have to check with them for parcel. Many times, we see companies cannot identify staff, then anyhow throw. So please help check with them. Thanks

    Low Wei Luen
    ENTERPRISE HUB 48 TOH GUAN ROAD EAST
    #02-139
    rgds

    Question : [Re] Order number - 232157893

    i have already asked my everyone...can check Singpost office?

    Answer : [Re] Order number - 232157893

    Ok, could you mail to sales@aaasgtrader.com with the order number, your full address and contact ? We will get someone to follow up from there.

  • Question : compatible w/samsung smart tv?Oct 08, 2017

    compatible with samsung ua46es5500? possible for refund after purchase should it be not compatible?

    Answer : [Re] compatible w/samsung smart tv?

    yes it should be compatible. If not working, can refund within a week, and please make sure box and item is in good condition when seeking refund. Thanks

    Question : [Re] compatible w/samsung smart tv?

    noted and thanks!

    Answer : [Re] compatible w/samsung smart tv?

    welcome

  • Question : Inquiry for the item from bab****Sep 29, 2017

    Is this mirascreen g2 r mirror function? Thank you

    Answer : [Re] Inquiry for the item from bab****

    Mirascreen

  • Question : Inquiry for the item from bab****Sep 29, 2017

    Can I have video to show how to install thank you

    Answer : [Re] Inquiry for the item from bab****

    Hi there, there are many videos on youtube -https://www.youtube.com/results?search_query=installing+mirascreen

HDMI 1x2 Splitter Projects HDMI on 2 Devices Concurrently - Support HD 1080P 3D Ver 1.4
HDMI 1x2 Splitter Projects HDMI on 2 Devices Concurrently - Support HD 1080P 3D Ver 1.4
Item Q&A
  • Question : Inquiry for the item from dan****Aug 21, 2019

    Does HDMI 1x2 Splitter 1080P HDTV (+S$2.90) Comes with UK pin plug

    Answer : [Re] Inquiry for the item from dan****

    UK 3 pin plug

    Question : [Re] Inquiry for the item from dan****

    Hi, this unit does not need to use power adaptor. It draws power from hdmi input source

  • Question : Inquiry related delivery from rvd****Dec 11, 2018

    Hi. Is it possible to do self collect? I kinda need it by today. Do let me know or you can reach me at+6591267875

    Answer : [Re] Inquiry related delivery from rvd****

    Paiseh, we don’t have this option … we only can mail asap ….
    reds

Ginger Foot Patch High Quality 100% natural Ingredient Detoxify Body Reduce Swelling Pain and Toxin
Ginger Foot Patch High Quality 100% natural Ingredient Detoxify Body Reduce Swelling Pain and Toxin
Item Q&A
  • Question : Inquiry for the item from 241****Aug 13, 2019

    Hi Seller,

    May I know how many pcs are in one box?

    Thank you

    Regards,
    Buyer

    Answer : [Re] Inquiry for the item from 241****

    8 pkts per box

  • Question : Inquiry for the item from Chi****Sep 28, 2018

Stop Snoring Anti Snore Nose Clip Health Product Sleep Better Cure Sleepless Nights - Premium Magnets Seen on TV
Stop Snoring Anti Snore Nose Clip Health Product Sleep Better Cure Sleepless Nights - Premium Magnets Seen on TV
Item Q&A
  • Question : Inquiry related delivery from poh****Aug 10, 2019

    Hi, my order was delivered and just dumped in my postbox. I paid $4.35 for Qxpress delivery. Why did you change it to SingPost normal delivery $1.20? It was not SingPost registered mail since the postman dumped the package in my mailbox. Does this mean that you need to refund $3.15 to me for the change in shipping method? I dislike SingPost service and always pick Qxpress delivery for my orders in Qoo10. Please clarify before I confirm your delivery in Qoo10.

    Answer : [Re] Inquiry related delivery from poh****

    Hi, after checking, found that it was delivered using singpost smartpac service with tracking number - SM300772029SG. This is not normal mail, and we consider this registered delivery, because we get proof of delivery from singpost, and if anything goes missing, we an trace with singpost and will be fully responsible for parcel. So service wise, it is no difference from qxpress, except that sometimes qxpress has their own collection schedule and may not be able to collect from us at the time we need, and thus we sometimes use smartpac interchangeably for faster service but guarantee delivery with proof of delivery. So far, no issue, and The cost is also much more than normal mail as well. Hope u understand.

    Question : [Re] Inquiry related delivery from poh****

    Ok, thanks for your clarification. As a recipient of many deliveries from Qoo10, I have found Qxpress to be the best delivery company while SingPost is the worst. Service wise, it is a big difference to me. With Qxpress, I know exactly which day it will be delivered and they have never dumped my package in my mailbox. If I ever order from you again, I will specify that you do not change my Qxpress delivery to Singpost as I rather wait a day more for Qxpress.

    Answer : [Re] Inquiry related delivery from poh****

    Noted. and thanks for your feedback as well.

  • Question : Inquiry for the item from poh****Aug 04, 2019

    Hi, is this nose clip made in China? I noticed that your photo showed it was produced for OTL in UK.

    Answer : [Re] Inquiry for the item from poh****

    It is from China, the picture is to show that it is similar to the product sold in various countries, even the one by Owell is same

    Question : [Re] Inquiry for the item from poh****

    Thank you for your quick reply. I have just ordered 2 clips.

    Answer : [Re] Inquiry for the item from poh****

    you are welcome.

  • Question : Inquiry for the item from lis****Apr 17, 2019

    Possible for self collection?

    Answer : [Re] Inquiry for the item from lis****

    yes. pls email to sales@aaasgtrader.com

  • Question : No recieve item since 23 decJan 14, 2018

    it been 3 week and i had not receive the item order(240633679),please help to check

    Answer : [Re] No recieve item since 23 dec

    This was shipped out on 27-Dec and should have reached you by now. Normal mail selected, so no tracking information available.
    You can mail to customer support at sales@aaasgtrader.com and see how they can assist.

  • Question : Self-Collecting Available?Nov 06, 2016

    Dear Sir/Madam,

    Good afternoon. Is the item self-collected available? (COD) or If using Singpost, how long does it take to reach the following address.

    109 Lorong 1 Toa Payoh Level 02-322
    S 310109

    Thank you.

    Answer : [Re] Self-Collecting Available?

    Hi, sorry for the late reply ... we normally ship within 1-2 busines days, so it depends on Singpost, which can be 1 week or so. Self collect is possible by appointment and handling outside Q10, if you cannot wait. You can write in to sales@aaasgtrader.com with contact details and our staff can contact u for appointment

+View all Notice, FAQ, Q&A >>
RJ45 Network Port Splitter - Allow 1 Network Port to Support 2 Network Cables Supports Gigabit Spee
RJ45 Network Port Splitter - Allow 1 Network Port to Support 2 Network Cables Supports Gigabit Spee
Item Q&A
  • Question : Inquiry for the item from Zei****Aug 10, 2019

  • Question : Inquiry for the item from 237****Jul 18, 2019

    does it work like a network switch or network hub?

    Answer : [Re] Inquiry for the item from 237****

    Hi, it works like hub … shared connection

  • Question : Inquiry for the item from jlz****Mar 06, 2019

  • Question : Inquiry for the item from 240****Feb 11, 2019

    Hi does your splitter supports 2 devices at the same time ? Because majority of the splitters can only support 1 device at a time.

    Answer : [Re] Inquiry for the item from 240****

    Yes it does

24K Gold Beauty T Shape Bar for Face Lifting Slimming Eye Massage Shipped from Singapore
24K Gold Beauty T Shape Bar for Face Lifting Slimming Eye Massage Shipped from Singapore
Item Q&A
  • Question : Inquiry from hui****Jul 28, 2019

    Order this but never get the item. Chose normal mail delivery and seller advised it can take 1 month to delivery. After 1 month I can’t claim non receipt. Seller unable to provide proof that it was sent out and refused to send a replacement. Very disappointing experience.

    Answer : [Re] Inquiry from hui****

    Dear customer, you can email to sales@aaasgtrader.com and we can discussed how to help you. We also need your order# to trace it. There are many reasons for non-delivery(including theft) and for singpost normal mail, sellers are not liable for the loss. We apologise for your experience but please consider registered postage in near future. Thank you for your understanding.

  • Question : Inquiry for the item from qiq****Mar 23, 2019

    Ready stock? Can meet up?

    Answer : [Re] Inquiry for the item from qiq****

    yes. You can check our page to contact our customer service or provide a contact for our CS to get in touch.

  • Question : Inquiry from qtj****Feb 28, 2019

    Hello. Is it possible for self collection?
    If not, how many days is the delivery? Thanks

    Answer : [Re] Inquiry from qtj****

    may i know what item is it?

  • Question : Inquiry for the item from ser****Feb 17, 2018

    May u know what battery does it operate with?

    Answer : [Re] Inquiry for the item from ser****

    It operates on standard AA battery

Anti RFID Genuine Cowhide Leather Wallet - Protect your Credit Cards from RFID Thefts
Anti RFID Genuine Cowhide Leather Wallet - Protect your Credit Cards from RFID Thefts
Item Q&A
Apple Sports Earpod Earphone Microphone Volume Control iPhone ipad tablet Samsung Galaxy Gifts
Apple Sports Earpod Earphone Microphone Volume Control iPhone ipad tablet Samsung Galaxy Gifts
Item Q&A
  • Question : Inquiry for the item from ate****Jul 21, 2019

    Hi. Can use for Huawei Nova 3i handphone?

    Answer : [Re] Inquiry for the item from ate****

    Huawei yes but not very sure on the latest models.

  • Question : without microphoneFeb 10, 2018

    Hi

    do you sell EarPod without microphone

    Answer : [Re] without microphone

    Hi, sorry, no … But it does not really matter … you can just use this, as it is only so cheap. The microphone may not work well on Andriod phones anyway.

  • Question : mic on earphoneOct 16, 2017

    Hi will the Mic work on desktop PCs im looking to use this together with Discord.

    Thanks!

    Answer : [Re] mic on earphone

    Hi, it would not unfortunately. It is meant for working with iPhones, iPad. Thanks

  • Question : genuine phone accessoriesJul 05, 2017

  • Question : Inquiry for the item from Way****Jul 03, 2017

    Can I make customise for 15 pc?

    Answer : [Re] Inquiry for the item from Way****

    Hi sorry for late reply, I think we already exchanged conversation … thanks

+View all Notice, FAQ, Q&A >>
Slender Shaper Vibrating Slimming Belt Massage and Burn Fat Lose Weight Body Shaping
Slender Shaper Vibrating Slimming Belt Massage and Burn Fat Lose Weight Body Shaping
Item Q&A
  • Question : Inquiry for the item from 212****Dec 03, 2018

    Dear Seller

    Can I know is the Single Motor vibrating strength comparable to the Dual Motor type ? or there is a great difference? and the Vibro type strength, comparable to Single and Dual Motor type or not? thanks.....

    Answer : [Re] Inquiry for the item from 212****

    Hi, the engine is same, but dual motor is obviously more powerful because it has 2 engine, one on each side of the stomach while single is just on the centre. The vibro is comparable in strength, just different design

    Question : [Re] Inquiry for the item from 212****

    Thanks for your reply..... Single motor and Vibro type, which one is stronger? Is there any warranty period? Thanks....

    Answer : [Re] Inquiry for the item from 212****

    Single motor and Vibro type, which one is stronger? Is there any warranty period? Thanks....

    Question : [Re] Inquiry for the item from 212****

    Sorry for late reply, they are about the same … the dual motor is stronger, and vibro also has dual motor and single motor

    Answer : [Re] Inquiry for the item from 212****

    Is there any warranty period? Thanks....

    Question : [Re] Inquiry for the item from 212****

    Yes, free 1 month

    Answer : [Re] Inquiry for the item from 212****

    Will there be any help after the warranty period? I am very worried as item is not cheap....

    Question : [Re] Inquiry for the item from 212****

    Hi, the item is priced cheaply for 1 month warranty … Warranty comes at a cost, and we can offer extended warranty of 3 months to 1 Year, and if within warranty period there can be 1-1 exchange if spoilt.

    Answer : [Re] Inquiry for the item from 212****

    Please quote me the price for both Dual and Single motor for 3 months and 1 year warranty....thanks alot....

    Question : [Re] Inquiry for the item from 212****

    Hi, u can go to our listing, and the options are all there, you can select the options you need on warranty, thanks again

    Answer : [Re] Inquiry for the item from 212****

    Dear Seller

    I wanted to purchase Vibro Double Engine, how long is your shipping to me?

    And is this promotion "SELECT NORMAL MAIL AND GET COURIER SHIPPING WORTH $6" applicable if I order the above mentioned model? Thanks....

    Question : [Re] Inquiry for the item from 212****

    hi, For vibro double engine, shipping will be free courier via Qxpress as mentioned above. If you place order today, you can received before this weekend.

    Answer : [Re] Inquiry for the item from 212****

    Hi, how come there is extra charge of S$4.35 on the purchase page since you confirm that there is free shipping?

    Question : [Re] Inquiry for the item from 212****

    Hi, how come there is extra charge of S$4.35 on the purchase page since you confirm that there is free shipping?

    Answer : [Re] Inquiry for the item from 212****

    Hi, u just need to select normal mal … I believe under shipping option u selected registered mail

    Question : [Re] Inquiry for the item from 212****

    Dear Seller I really cannot find the normal mail that you mention... please tell me where is it.... thanks....

    Answer : [Re] Inquiry for the item from 212****

    Dear Seller I really cannot find the normal mail that you mention... please tell me where is it.... thanks....

    Question : [Re] Inquiry for the item from 212****

    Dear Seller I really cannot find the normal mail that you mention... please tell me where is it.... thanks....

    Answer : [Re] Inquiry for the item from 212****

    And is this promotion "SELECT NORMAL MAIL AND GET COURIER SHIPPING WORTH $6" applicable if I order the above mentioned model? Thanks....

    Question : [Re] Inquiry for the item from 212****

    Hi, when u placing order, there should be options for you to choose normal mail, registered mail or courier… u just select normal mail

    Answer : [Re] Inquiry for the item from 212****

    Dear seller, did you check your webpage? There really isn't a "Normal Mail" option at all.... and at the order page, $4.35 Qexpress will be added by default... I am really sincere to purchase but felt uncomfortable to pay extra if promotion is still valid, hope you can understand and help me to check on this issue.... million thanks....

    Question : [Re] Inquiry for the item from 212****

    can u show me the link where it does not provide the option ? I checked from my side, there seems to be option for u to select the normal mail …. Maybe i am looking at wrong listing, sorry

    Answer : [Re] Inquiry for the item from 212****

    pls see attachment...

    Question : [Re] Inquiry for the item from 212****

    Hi, realised that the promotion had expired … have reset back the promotion .. please use this link, it should work now, let me know if not -https://www.qoo10.sg/item/SLENDER-SHAPER-VIBRATING-SLIMMING-BELT-MASSAGE-AND-BURN-FAT-LOSE/424515909

    Answer : [Re] Inquiry for the item from 212****

    Dear Seller

    I am sorry that I didn't purchase item previously as I faced some challenges in life for the past months.

    I wanted to purchase Vibro Double Engine, how long is your shipping to me?

    And is this promotion "SELECT NORMAL MAIL AND GET COURIER SHIPPING WORTH $6" applicable if I order the above mentioned model? Thanks....

    Question : [Re] Inquiry for the item from 212****

    Dear seller, I need item urgently.... kindly reply ..... million thanks...

    Answer : [Re] Inquiry for the item from 212****

    Dear Seller

    I am sorry that I didn't purchase item previously as I faced some challenges in life for the past months.

    I wanted to purchase Vibro Double Engine, how long is your shipping to me?

    And is this promotion "SELECT NORMAL MAIL AND GET COURIER SHIPPING WORTH $6" applicable if I order the above mentioned model? Thanks....

    Question : [Re] Inquiry for the item from 212****

    Dear seller, I need item urgently.... kindly reply

    Answer : [Re] Inquiry for the item from 212****

    Hi, sorry for late reply, yes , u can just buy using normal mail, and we can ship out within the next few days via courier… typically courier will take few biz days. Thanks again

    Question : [Re] Inquiry for the item from 212****

    Dear Seller, normal mail charges of $1.20 still apply when I want to make payment, please help to change at your webpage again, million thanks!

    Btw, I will be paying for extended 1 year warranty, so if the slimming device is out of order, how will you help in repair or do exchange? Is your office in Singapore? Thanks a lot....

    Answer : [Re] Inquiry for the item from 212****

    Dear Seller, normal mail charges of $1.20 still apply when I want to make payment, please help to change at your webpage again, million thanks!

    Btw, I will be paying for extended 1 year warranty, so if the slimming device is out of order, how will you help in repair or do exchange? Is your office in Singapore? Thanks a lot....

    Question : [Re] Inquiry for the item from 212****

    Dear seller, sorry to disturb you.... hope you can help to rectify the above issues, so I could order asap.... I need this slimming belt urgently.... pls help... million thanks...

    Answer : [Re] Inquiry for the item from 212****

    Dear seller, sorry to disturb you.... hope you can help to rectify the above issues, so I could order asap.... I need this slimming belt urgently.... pls help... million thanks...

    Question : [Re] Inquiry for the item from 212****

    Dear Seller, normal mail charges of $1.20 still apply when I want to make payment, please help to change at your webpage again, million thanks!

    Btw, I will be paying for extended 1 year warranty, so if the slimming device is out of order, how will you help in repair or do exchange? Is your office in Singapore? Thanks a lot....

    Answer : [Re] Inquiry for the item from 212****

    Dear seller, sorry to disturb you.... hope you can help to rectify the above issues, so I could order asap.... I need this slimming belt urgently.... pls help... million thanks...

    Question : [Re] Inquiry for the item from 212****

    If you paid for the warranty, it will be a 1-1 exchange at our SG warehouse at Boon keng warehouse. You need to bring it over to our warehouse for the exchange. If you are unclear how Q10 system works, you can also approach your buyer Q10 customer service.

    Answer : [Re] Inquiry for the item from 212****

    thank you very much.... but even you mention "free courier service", but when I choose "normal mail", $1.20 still chargable? Can you help to amend at your webpage, so I can order immediately? Please...please help, as I need the device urgently..... million thanks.....

    Question : [Re] Inquiry for the item from 212****

    Please help.... 🙏🙏🙏

    Answer : [Re] Inquiry for the item from 212****

    thank you very much.... but even you mention "free courier service", but when I choose "normal mail", $1.20 still chargable? Can you help to amend at your webpage, so I can order immediately? Please...please help, as I need the device urgently..... million thanks.....

    Question : [Re] Inquiry for the item from 212****

    Hi, what it means is that if you select normal mail, we would do a free courier … courier cost $5, but we just charge normal mail … We still need to charge for normal mail under this promotion, and effectively subside about $4 for courier

    Answer : [Re] Inquiry for the item from 212****

    ok.... one last question before I order : IS THERE ANY BLACK AND WHITE DOCUMENT FOR 1 YEAR WARRANTY PAID? Thanks...

    Question : [Re] Inquiry for the item from 212****

    ok.... one last question before I order : IS THERE ANY BLACK AND WHITE DOCUMENT FOR 1 YEAR WARRANTY PAID? Thanks...

    Answer : [Re] Inquiry for the item from 212****

    one last question before I order : IS THERE ANY BLACK AND WHITE DOCUMENT FOR 1 YEAR WARRANTY PAID? Thanks...

    Question : [Re] Inquiry for the item from 212****

    THE RECORD OF PURCHASE AT Qoo10 WILL BE DLETED AFTER AWHILE, SO HOW CAN I ENSURE THAT THE 1 YEAR WARRANTY WILL BE VALID, IF THERE IS NO RECORD? PLS HELP... THANKS....

    Answer : [Re] Inquiry for the item from 212****

    PLEASE IGNORE THE ABOVE IMAGE... SEND BY MISTAKE AND CANNOT BE DELETED.... SORRY...

    Question : [Re] Inquiry for the item from 212****

    THE RECORD OF PURCHASE AT Qoo10 WILL BE DLETED AFTER AWHILE, SO HOW CAN I ENSURE THAT THE 1 YEAR WARRANTY WILL BE VALID, IF THERE IS NO RECORD? PLS HELP... THANKS....

    Answer : [Re] Inquiry for the item from 212****

    please kindly contact your Q10 customer service and they will gladly reply you.

    Question : [Re] Inquiry for the item from 212****

    Order no.298721289
    Kindly noted that I had paid for 1 year extended warranty, so from your previous reply, I will contact the Q10 Customer Service to inform you, if this order is deleted after awhile.

    Secondly, I would appreciate if you could send a GOOD condition item to me at soonest possible, please, thanks a lot...

    Answer : [Re] Inquiry for the item from 212****

    Actually u can just print out the order directly from Q10 and keep it for one year on paper… That would be normally how other buyers do it.
    Q10 records should also have history of your order date too if you need their assistance later.

    Question : [Re] Inquiry for the item from 212****

    OK, NOTED ON THE 1 YEAR WARRANTY ISSUE.... BTW CAN YOU PLEASE ITEM TO ME ASAP? I NEED IT URGENTLY, PLS HELP..... THANKS ALOT....

    Answer : [Re] Inquiry for the item from 212****

    Qxpress will pick up item today and deliver tomorrow according to procedure. Thanks for your patience and have a great day!

    Question : [Re] Inquiry for the item from 212****

    Hi seller, the device is quite terrible!! I just receive it a few hours ago, then start to use for about 10 mins, THERE COMES A TERRIBLE AWFUL SMELL, LIKE BURNT , then ITEM STOP MOVING ALREADY.... PLEASE HELP!!!! thanks....

    Answer : [Re] Inquiry for the item from 212****

    Hi seller, the device is quite terrible!! I just receive it a few hours ago, then start to use for about 10 mins, THERE COMES A TERRIBLE AWFUL SMELL, LIKE BURNT , then ITEM STOP MOVING ALREADY.... PLEASE HELP!!!! thanks....

    Question : [Re] Inquiry for the item from 212****

    Hi seller, the device is quite terrible!! I just receive it a few hours ago, then start to use for about 10 mins, THERE COMES A TERRIBLE AWFUL SMELL, LIKE BURNT , then ITEM STOP MOVING ALREADY.... PLEASE HELP!!!! thanks....

    Answer : [Re] Inquiry for the item from 212****

    PLEASE HELP!! 😭😭

    Question : [Re] Inquiry for the item from 212****

    PLEASE RESPONSE!! THIS IS REALLY ANNOYING AND UNFAIR TO ME OK, AS AMOUNT PAID IS NOT MINIMAL.... 😒😡😡

    Answer : [Re] Inquiry for the item from 212****

    Dear customer, so far we do not have such issues. You can bring the item to our warehouse to test for an hour or more if you deem fit. This is to be fair to both seller and buyer. thank you. Please what;s app to 9725 1569 for appoiintment.

    Question : [Re] Inquiry for the item from 212****

    FRANKLY SPEAKING, I AM VERY SCARE OF USING SUCH ITEM ANYMORE.... BURN SMELL AND STOP MOVING ONLY ON 1ST USE ??? IT WILL BE UNFAIR TO ME IF I NEED TO TRAVEL TO YOUR WAREHOUSE EVERYTIME SUCH ISSUE OCCURES.... IS THERE A WAY FOR RETURN FOR REFUND INSTEAD? I CANNOT TRUST ANYMORE....

    Answer : [Re] Inquiry for the item from 212****

    THE BURNT SMELL STILL LINGERS ON THE ITEM... YOU CAN SEE IT FOR YOUSELF AND KNOW THAT I AM NOT LYING....

    Question : [Re] Inquiry for the item from 212****

    Hi there, we can’t see the burnt smell and have been selling this for quite a while … personally we also use this ourselves and so far no problem … So not sure what is wrong here… Could be you were just very unlucky and end up have a faulty unit which no one has, which we can replace … It could also be u use a wrong power source that over charge the adaptor. If you do not send over to us, how can we know what is wrong? Even if you buy things from outside, if there is something wrong, need to bring back for them to check …
    If after checking, we can replace if really spoilt, or if you prefer, let you exchange for some other things of equivalent value if u do not want same item ….

    Answer : [Re] Inquiry for the item from 212****

    PLEASE NOTE THAT NO ADAPTOR BEEN USE.... JUST DIRECTLY FROM THE ELECTRICAL PLUG.... ILIKE WHAT YOU MENTIONED, YOU SHOULD KNOW THE PLUG IS NORMAL TYPE THAT WE CAN USE....

    Question : [Re] Inquiry for the item from 212****

    OK... FAIR ENOUGH TO BRING DOWN FOR YOU ALL TO TEST... BUT MY CONCERN IS , THIS UNLUCKY INCIDENT HAS MADE ME LOST CONFIDENT AND FEAR TO USE OK... HOPE YOU CAN UNDERSTAND MY FRUSTRATION....

    Answer : [Re] Inquiry for the item from 212****

    And like you mentioned, I MIGHT WANT TO CHANGE TO OTHER MODELS OK.... thanks...

    Question : [Re] Inquiry for the item from 212****

    And like you mentioned, I MIGHT WANT TO CHANGE TO OTHER MODELS OK.... thanks...

    Answer : [Re] Inquiry for the item from 212****

    sure no worries … u can write in to sales@aaasgtrader.com for faster response and liaise

    Question : [Re] Inquiry for the item from 212****

    can you let yr colleague at Boon Keng Warehouse know about my request? I might bring faulty item to yr warehouse tomorrow or Monday afternoon... thanks...

    Answer : [Re] Inquiry for the item from 212****

    Hi, u might want to directly contact her at the number - 97251569 …
    It is better to fix appointment as she may not always be in warehouse, thanks ...

  • Question : Inquiry for the item from fel****May 06, 2019

    Hi,

    What is the difference between Slender Shape dual motor and Vibro Slimming Belt double engine?

    Thanks.

    Answer : [Re] Inquiry for the item from fel****

    They are from different supplier. Function are about the same. However, slender shape dual motor is one of our best seller.

    Question : [Re] Inquiry for the item from fel****

    Do both models come with 3-pin plug?

    Answer : [Re] Inquiry for the item from fel****

    dear customer, no it doesn't. We do sell separately.

  • Question : Inquiry related delivery from ong****Apr 01, 2019

    Hi seller,
    May I check if I can collect the item I would like to purchase directly from your store? Would I have to pay for the shipping fee then?
    Thank you!

    Answer : [Re] Inquiry related delivery from ong****

    Yes. We are at boon keng. Please email to sales@aaasgtrader.com. thanks

  • Question : Inquiry for the item from yun****Apr 01, 2019

    May I check if the power for the rechargeable one is comparable to the vibro? Thank you.

    Answer : [Re] Inquiry for the item from yun****

    It depends on individual

  • Question : Inquiry for the item from yun****Apr 01, 2019

    May I check if the vibro skinning belt has rechargeable batteries and that it can work without wires?

    Answer : [Re] Inquiry for the item from yun****

    Hi, sorry, the vibro does not, and works on cable. But I have the Intelligence model which is what you are looking for. You might want to consider this instead.

+View all Notice, FAQ, Q&A >>
D-Tech USB-C Type-C to USB 3 Micro-USB Connector or Cable
D-Tech USB-C Type-C to USB 3 Micro-USB Connector or Cable
Item Q&A
  • Question : Inquiry for the item from Jac****Jun 22, 2019

    Hi, can i collect it tomorrow?

    Answer : [Re] Inquiry for the item from Jac****

    Hi, have you place order? Which order do you mean?

  • Question : For note 7Aug 23, 2016

    Do you have this?

    Answer : [Re] For note 7

    Hi, cannot see the other end to confirm if it is type C. If Type C to micro-usb connector, then I have.... You select micro-usb lor. Thanks

    Question : [Re] For note 7

    Hi thank you for yr reply. I wanted one is from the old note 5 connecter to note 7..

    Answer : [Re] For note 7

    Hi, I am not sure whether they are type C or not For Note 5, definintely not type C, as it is a new standard. Very likely it is micro usb. For Note 7, I suggest you check carefully if they mentioned type C, else it will not work. thanks

  • Question : Micro connectorJul 19, 2016

    Hi, can i use this to connect to macbook pro then connect my usb cable to charge the laptop?

    Answer : [Re] Micro connector

    sorry, only for USB-C port only... For apple products, currently only Macbook 2015 12 inch version.

  • Question : OTG to USBJan 18, 2016

    Hi,

    Does this cable support Mi Pad 2 USB C for OTG?

    Thank you

    Shahrom

    Answer : [Re] OTG to USB

    As long as it is Type C interface, it will be able to connect

Neck Relax Mate Stretches and Relieve Neck Pain Eliminates Muscle Tension Corrects Forward Head Posture Waist Lumbar Back Support
Neck Relax Mate Stretches and Relieve Neck Pain Eliminates Muscle Tension Corrects Forward Head Posture Waist Lumbar Back Support
Item Q&A
  • Question : Inquiry for the item from ell****Jun 21, 2019

    Hi, neck or waist relax mate can use on bed ??

    Answer : [Re] Inquiry for the item from ell****

    yes u can

    Question : [Re] Inquiry for the item from ell****

    Ok many thanks for your reply!

    Answer : [Re] Inquiry for the item from ell****

    TKS

  • Question : Inquiry for the item from fer****Mar 22, 2019

    Hello is there magnetic nodes? I see silver colour. Is that metal? Trying to look for one without magnet or metal u have?

    Answer : [Re] Inquiry for the item from fer****

    we do not have magetic nodes. Just metal

  • Question : Inquiry for the item from Juz****Dec 21, 2017

    If "frozen shoulder" & "frozen back" already exist, does it still works? Which products is more ideal for above problem?

    Answer : [Re] Inquiry for the item from Juz****

    Hi, probably help relieve the neck a bit and cannot expect any miracle cure … It works by just helping you stretch your neck using natural weight of your head … and stretching helps blood flow.
    I also recommend our Heat Therapy Shoulder Belt and Neck Belt for your consideration too….

  • Question : Inquiry for the item from amy****Dec 15, 2017

    Hi, id like to order but when i try to do so,it asks to choose all the list. But from the drop down option,it states Qty 180. Does this mean its only for bulk order? I only want 1 piece.

    Answer : [Re] Inquiry for the item from amy****

    Hi, it means I still have 180 for order. You can definitely just order 1 unit. No problem. Thanks and sorry for the late reply.

Lightning to HDMI HDTV TV Cable Adaptor for Apple iPad iPhone 7 5S 6 6S 2M Movies Video Photo
Lightning to HDMI HDTV TV Cable Adaptor for Apple iPad iPhone 7 5S 6 6S 2M Movies Video Photo
Item Q&A
  • Question : Inquiry for the item from bqz****Jun 19, 2019

    Dear seller,

    Can the lightning to HDMI cable project videos from Netflix and similar streaming applications?

    Thank you.

    Answer : [Re] Inquiry for the item from bqz****

    For Netflix and some streaming application, they have some lock mechanism that prevents you from streaming directly using this device, so you have to use apple tv. For general video, and some streaming apps that do not have this internal protection, you can project. Youtube should also work.

  • Question : Inquiry for the item from kat****Apr 28, 2019

    G2 WiFi Display Receiver can be use on any iPhone regardless of ios version? Also on any Samsung phones?

    Answer : [Re] Inquiry for the item from kat****

    Yes, it will auto update itself to the latest version … whenever a new version is available, just wait 1-2 weeks. manufacturer will release a driver to be updated, and cable will auto patch itself to new version

  • Question : Inquiry for the item from 238****Apr 20, 2019

    Does it support iphone X?

    Answer : [Re] Inquiry for the item from 238****

    i dont think so.

  • Question : Inquiry related delivery from kat****Jan 08, 2019

    Hello I just ordered yesterday. When is the delivery ?

    Answer : [Re] Inquiry related delivery from kat****

    Hi, we will ship within a couple of days … after that depends on carrier… Sometimes few days, sometimes up to 1-2 weeks, it is out of our control, unless u select registered shipment… thanks

  • Question : Inquiry for the item from QIA****Sep 22, 2018

    Which one works with huawei ipad? Or is there one that can work with both iphone7 and huawei ipad to connect to the TV?

    Answer : [Re] Inquiry for the item from QIA****

    Hi, This one works with Apple products - iphone and ipad only.
    Huawei use a different head , not sure what they use, but definitely not lightning that is proprietary to apple phones/tablets

+View all Notice, FAQ, Q&A >>
Type C USB-C HDMI USB 3.0 Multiport Adaptor supports 2Kx4K for Notes 7 Apple Macbook 2015 Lenovo
Type C USB-C HDMI USB 3.0 Multiport Adaptor supports 2Kx4K for Notes 7 Apple Macbook 2015 Lenovo
Item Q&A
  • Question : Inquiry from lov****Jun 18, 2019

    Can i connect to the ipad pro and connect a usb ethernet adapter and can it work with ethernet

    Answer : [Re] Inquiry from lov****

    no you cannot, this is type C, ipads are using apple lightning

  • Question : Adapter is not functioning properlyJul 14, 2016

[Health Concept] Heat Therapy Shoulder Belt for Stiff Shoulders and Dispel Chillness in Body 寒气
[Health Concept] Heat Therapy Shoulder Belt for Stiff Shoulders and Dispel Chillness in Body 寒气
Item Q&A
  • Question : Inquiry related return and exchange from jun****Jun 14, 2019

    Hi seller,
    Sorry for the inconvenience but i want to change the shoulder pad to shoulder belt..is it possible?
    I just read in the booklet that people with 50cm shoulder width. I wasnt aware.. can i exchange to shoulder belt?
    Pls revert asap.. thank you

    Answer : [Re] Inquiry related return and exchange from jun****

    Pls reply asap..tq

    Question : [Re] Inquiry related return and exchange from jun****

    Dear customer, we will contact u for the exchange.

    Answer : [Re] Inquiry related return and exchange from jun****

    Great thank you very much :)

    Question : [Re] Inquiry related return and exchange from jun****

    I could not reach you. Please reply my what's app dear.

  • Question : Inquiry for the item from jas****May 13, 2019

    How is the shoulder pad used??

    Answer : [Re] Inquiry for the item from jas****

    dear customer, you can refer to our product page for info. It is difficult to explain here.

  • Question : Inquiry for the item from gla****Jun 02, 2018

  • Question : Inquiry for the item from gla****May 27, 2018

    Hi,
    I would like to find out about the shoulder pad which i intend to buy what is it make of as it can keep the shoulder warm.

    Answer : [Re] Inquiry for the item from gla****

    Hi, it is made of fabric and Tourmaline powders.
    It can keep the shoulder warm for sure, thanks

  • Question : Inquiry for the item from Mic****Nov 08, 2017

    Hi,

    What is the material used to generate the heat? Any side effects?

    Answer : [Re] Inquiry for the item from Mic****

    Material is Tourmaline and other natural ingredients. There is no side effects.

+View all Notice, FAQ, Q&A >>
Heat Therapy Back Vest (No Box Health Concept Brand) Sooth Back Ache Shoulder Waist Neck Wrist Ankle Knee Elbow Posture
Heat Therapy Back Vest (No Box Health Concept Brand) Sooth Back Ache Shoulder Waist Neck Wrist Ankle Knee Elbow Posture
Item Q&A
  • Question : Inquiry for the item from SUS****Jun 07, 2019

    Hi Seller,

    what is size for shoulder pad and shoulder belt? My shoulder length is 42cm can I use shoulder pad?

    Answer : [Re] Inquiry for the item from SUS****

    Dear customer, product is free size. Shoulder pad can be wear like a coat over the shoulder. It does not dropped easily however best suited for small to medium built up to shoulder width of 50cm. For bigger built, need to use the shoulder belt which can be used for all sizes.

  • Question : Status delivered but Non receipt claimAug 05, 2015

    Hi,

    Please confirm the track number (SM000188887SG) for my orders as the delivery status is showing it was delivered yesterday but i did not receive any parcel. Kindly assist as i need to receive the parcel latest by this Friday (7 Aug) as this is a gift for my friend who visit me from oversea. She will be leaving on this Friday night as such i would need the parcel to reach by Friday afternoon. Awaits your prompt reply.
    Thanks.

    Answer : [Re] Status delivered but Non receipt claim

    Hi there, I went to Sing Post web site, and it reflect that this item has been delivered. Please confirm. You can check yourself at www.singpost.com, under track items, and entering this tracking number. Thanks

  • Question : usageJun 01, 2015

    Can it be used over clothing? Or must be in contact with skin.

    Answer : [Re] usage

    yes, it must be in direct contact with skin to be effective. Otherwise, it is just a normal piece of vest. Thanks

  • Question : Product QueryJan 13, 2015

    Hi!
    I am interested to buy something that is good for shoulders ache and backache. Is the jacket enough?
    Also, there is a line "EM ail" - what is that?

    Regards,

    Clarice

    Answer : [Re] Product Query

    hi, u probably need both the shoulder and back as they complement each other. Back does not cover shoulder, and shoulder does not adequately cover back. You can always try one first to see the extent of coverage to decide on whether need to complement it... EM ail - is Email lah ... spelling error ... :-)

    Cheers

    Question : [Re] Product Query

    Thank you for the response! Is there discount if i get both?

    Answer : [Re] Product Query

    Hi, only the shipipng fee, cos if normal mail, 2nd item free shipping, and for registered mail, every 3 item 1 shipping fee.

Authentic Michael Kors Jet Set Travel Leather Medium Card Case Wallet with Removable ID Card Holder
Authentic Michael Kors Jet Set Travel Leather Medium Card Case Wallet with Removable ID Card Holder
Item Q&A
  • Question : Inquiry for the item from mai****May 28, 2019

    Does it come with dust bag and paper bag

    any receipt of proof?

    Answer : [Re] Inquiry for the item from mai****

    Sorry, item is bought from factory outlet in US directly and does not come with box or dust bag. Lost the receipt as well.
    But it is definitely authentic, and for those who can tell the difference, they will know it is authentic.

  • Question : Inquiry for the item from Poo****Feb 25, 2019

    Hi.

    Is the item still available and is it authentic?

    Answer : [Re] Inquiry for the item from Poo****

    Authentic and last set. First time first served. :)

Self Heating Tourmaline Neck Belt Relieves Neck Ache
Self Heating Tourmaline Neck Belt Relieves Neck Ache
Item Q&A
  • Question : Inquiry for the item from van****May 26, 2019

  • Question : Inquiry for the item from win****May 12, 2018

    Hi seller, I bought neck and shoulder guard before from you. I notice you sell 2 different kind of knee guard with heating function, what's the difference?

    Answer : [Re] Inquiry for the item from win****

    Hi you are right. We have the generic one from China which other sellers are carrying too. We also have a unique Health Concept Branded one from Singapore. Both are meant for same purpose, but differs in Quality. If budget not a constraint, recommend HC ones.

    Question : [Re] Inquiry for the item from win****

    I see. Is your generic shop call Milda?

    Answer : [Re] Inquiry for the item from win****

    No … our shop is called “AAA SG Trader”
    you can follow us here -https://www.qoo10.sg/shop/AAASGTrader

  • Question : Inquiry for the item from seo****Mar 24, 2018

  • Question : Inquiry related cancel and refund from sno****Aug 19, 2017

  • Question : MeasurementSep 14, 2016

    What is the dimension of neck belt ?? Any sizes ?

    Answer : [Re] Measurement

    Hi, don't have exact dimension, but able to fit most asian. It has velcro to adjust the size.

+View all Notice, FAQ, Q&A >>
Anti-RFID Theft Travel Neck Bag for Tickets Passports Cash Phones Keys etc
Anti-RFID Theft Travel Neck Bag for Tickets Passports Cash Phones Keys etc
Item Q&A
  • Question : Inquiry for the item from ben****May 24, 2019

    How many passport can be put inside the main compartment? Thanks.

    Answer : [Re] Inquiry for the item from ben****

    dear customer, you can put more than 1 passport BUT it might be bulky.

  • Question : Inquiry for the item from lis****Apr 28, 2019

  • Question : Inquiry related delivery from 212****Apr 10, 2019

    Hi Seller,
    i want to know if i purchase on thursday, can i get it before sunday ?

    Answer : [Re] Inquiry related delivery from 212****

    only if you select Qxpress. Pls put in remarks that u need before sunday.

  • Question : Inquiry related delivery from dbl****Nov 17, 2018

  • Question : Inquiry for the item from jdr****Aug 10, 2018

    Does this item block all phone radiation, network signals, wifi?

    Answer : [Re] Inquiry for the item from jdr****

    Hi, it does not. thanks

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