Q&A board

Q & A Lists
Item Question & Answer
★RESTOCK 10 JUNE★CHEAPEST★More than 100 Titles★Original Usborne Hardcover Lift Flap Stickers Books★
★RESTOCK 10 JUNE★CHEAPEST★More than 100 Titles★Original Usborne Hardcover Lift Flap Stickers Books★
Item Q&A
  • Question : Inquiry for the item from hea****Jun 16, 2019

  • Question : Inquiry for the item from eze****Jun 14, 2019

  • Question : Inquiry for the item from soh****Jun 12, 2019

  • Question : Inquiry related delivery from our****May 16, 2019

    Hi seller,

    I chose the normal postage ($2.79) for 5 books. I should qualify for the free upgrade to courier? But in my cart, the postage automatically showed $3.89. Please advise. Thanks!

    Answer : [Re] Inquiry related delivery from our****

    Hi dear, please choose Qxpress delivery for all books to enjoy the free delivery. Thank u! :)

  • Question : Inquiry for the item from abb****Apr 30, 2019

    What do you mean by the promotions and gifts? Thank you!

    Answer : [Re] Inquiry for the item from abb****

    Hi dear, we do not quite understand your question?

+View all Notice, FAQ, Q&A >>
Toy Train Battery Operated Rail Toy Set★Boys Birthday Gift★Thomas Train
Toy Train Battery Operated Rail Toy Set★Boys Birthday Gift★Thomas Train
Item Q&A
  • Question : Inquiry for the item from rae****Jun 14, 2019

    Restock date for port crane set?

    Answer : [Re] Inquiry for the item from rae****

    Hi dear, restock would be end June. Do drop us an email at annannsg@gmail.com and we will keep u updated. Thank u. :)

  • Question : Delivery and Item stockOct 24, 2017

    Hi, if i order tmrw, can it be delivered by saturday?
    and also do you have stocks for TR02 Port Crane Set?

    Answer : [Re] Delivery and Item stock

    Hi dear, yes u can receive by then certainly if u order by Thursday latest. TR02 is out of stock. :)

  • Question : Inquiry for the item from xia****Sep 17, 2017

    Hello! Can you please tell me if the PWP connector is necessary if I were to buy only one set? I'm buying it as a gift and I'm not too sure about the function of that.

    Answer : [Re] Inquiry for the item from xia****

    Hi dear, it's not necessary unless u wish to connect up 2 sets. Thank u! :)

  • Question : Inquiry related delivery from JVA****May 18, 2017

  • Question : Inquiry related delivery from csa****May 08, 2017

    HI - PLS SEND MY ORDER 215275183 ASAP. THNX

    Answer : [Re] Inquiry related delivery from csa****

    Hi dear, we will send out today. Thanks. :)

+View all Notice, FAQ, Q&A >>
★FREE SHIPPING★Premium Cloth Books Soft Toy Story★Jigsaw Flash Cards★Teether Rattles
★FREE SHIPPING★Premium Cloth Books Soft Toy Story★Jigsaw Flash Cards★Teether Rattles
Item Q&A
  • Question : Inquiry for the item from jes****Jun 13, 2019

    Hi when will BA01 be restocked?

    Answer : [Re] Inquiry for the item from jes****

    Hi dear, item will be restocked in 2 weeks time. U may wish to drop us an email at annannsg@gmail.com and we will keep u informed. Thank u. :)

  • Question : Inquiry for the item from xiu****May 25, 2019

    Hi there

    May I know when will PC03 - Peekaboo I Love You
    and BC29 - My First Bilingual Books be restocked?

    Answer : [Re] Inquiry for the item from xiu****

    Sorry both had been discontinued and we will replace with new titles soon. :)

  • Question : Inquiry for the item from mur****Mar 06, 2019

  • Question : Inquiry for the item from nat****Feb 03, 2019

    Hello, does BC28 come with free shipping? Are they cloth books? Thanks!

    Answer : [Re] Inquiry for the item from nat****

    Hi dear, yes it is a set of 6 cloth books. Do note that it may not fit your letterbox, hence if that's the case, Qxpress delivery would be recommended. Or u can purchase at least 4 titles to be eligible for free Qxpress shipping. Thank u! :)

  • Question : Inquiry for the item from cha****Dec 27, 2018

    Hi, when will BA02 Giraffe & Lion books be restocked?

    Answer : [Re] Inquiry for the item from cha****

    Hi dear, items are in stock and feel free to order. Thank u.

+View all Notice, FAQ, Q&A >>
★Kids/Adult Halloween Costumes★Superhero★Birthday Party Gifts★Robe Cape Mask★Marvel★Cartoon
★Kids/Adult Halloween Costumes★Superhero★Birthday Party Gifts★Robe Cape Mask★Marvel★Cartoon
Item Q&A
  • Question : Inquiry related delivery from cru****Jun 12, 2019

    Would it be possible to do a pick up? I need the item by tomorrow, Thursday.

    Answer : [Re] Inquiry related delivery from cru****

    Hi dear, sorry no self collection and we are closed for an holiday break from 12-19 June. Sorry about it.

  • Question : Inquiry related delivery from rea****Jun 11, 2019

    Hi possible to self collect? As i need it by fri night latest 14/6. thanks

    Answer : [Re] Inquiry related delivery from rea****

    Hi dear, sorry no self collection and we are closed for an holiday break from 12-19 June. Sorry about it.

  • Question : Inquiry for the item from kul****Jun 07, 2019

    Singapore delivery will take how many days

    Answer : [Re] Inquiry for the item from kul****

    Hi dear. please order choosing Qxpress delivery. If u order this weekend, item can reach u next Tue. Thank u.

  • Question : Inquiry for the item from kul****Jun 07, 2019

    Do you have Pj Masks cape n mask? HCT 18, 19, 20?
    If I buy 12 piece will I get any discount?

    Answer : [Re] Inquiry for the item from kul****

    Hi dear, yes all instock. U can use cart coupons and shop coupons for discounts. Thank u! :)

    Question : [Re] Inquiry for the item from kul****

    Sg delivery in how many days?

    Answer : [Re] Inquiry for the item from kul****

    Hi dear. please order choosing Qxpress delivery. If u order this weekend, item can reach u next Tue. Thank u.

  • Question : Inquiry related delivery from rut****May 31, 2019

    Is self collection possible?

    Answer : [Re] Inquiry related delivery from rut****

    Hi dear, sorry no self collection. :)

+View all Notice, FAQ, Q&A >>
★CHEAPEST★107pcs Starter Kit★Colourful Rainbow Space Kinetic Sand★Mouldable Pliable Plasticine-Like★
★CHEAPEST★107pcs Starter Kit★Colourful Rainbow Space Kinetic Sand★Mouldable Pliable Plasticine-Like★
Item Q&A
  • Question : Inquiry for the item from Wan****Jun 06, 2019

    Hi, can I check if you will be restocking on the original set soon?

    Answer : [Re] Inquiry for the item from Wan****

    Hi dear, the stocks for original sand will be end June. :)

    Question : [Re] Inquiry for the item from Wan****

    Thanks for the information, will look out for it!

    Answer : [Re] Inquiry for the item from Wan****

    Thank u! :)

  • Question : Inquiry for the item from kat****Nov 22, 2018

    Hi seller, sand received but it's very lose and exactly the poorer quality sand as showed in your video, it stick to hand and toyes, is this the quality I should expect to be?

    Answer : [Re] Inquiry for the item from kat****

    Hi dear, these are sand and will certainly leave some grains on the surfaces, otherwise they will be the same as plasticine. Thanks.

  • Question : Inquiry related delivery from kat****Nov 18, 2018

    hi seller order placed on 11.11.18 when can you ship out the item?

    Answer : [Re] Inquiry related delivery from kat****

    Hi dear, sorry for the delay. The stocks just arrived on Friday for the starter kits and we will be shipping out tomorrow. U can expect delivery on Tuesday. Thank u for waiting! :)

  • Question : Inquiry for the item from sur****Oct 17, 2018

    Hi i received the item, but it doesnt comes with any tray? I bought starter kit and extra sand.

    Answer : [Re] Inquiry for the item from sur****

    Hi dear, the tray is an inflatable one inside the starter kit ya. :)

  • Question : 107pcs Starter Kit★Colourful Rainbow Space Kinetic Sand★Mouldable Pliable Plasticine-Like★Sep 23, 2018

    1) is the package come with 107pcs starter kit + 1kg or 2kg kinetic sand?
    2) can buy extra sand? what's the cost?
    3) is the kinetic sand safe for kids to play?
    4) will the different color sand be change color if kids mix them together ?

    Answer : [Re] 107pcs Starter Kit★Colourful Rainbow Space Kinetic Sand★Mouldable Pliable Plasticine-Like★

    Hi dear,


    2018-09-23 22:04:32

    1) is the package come with 107pcs starter kit + 1kg or 2kg kinetic sand?
    => Yes right and comes with 2kg sand

    2) can buy extra sand? what's the cost?
    Yes, each kg of sad is currently retailing at $5.80

    3) is the kinetic sand safe for kids to play?
    => Yes it is non toxic and safe for kids

    4) will the different color sand be change color if kids mix them together ?
    Yes, if u mix the sand together, it would be difficult to separate, just like Playdoh. Thanks.

+View all Notice, FAQ, Q&A >>
★2pc FREE Shipping★Children/Adult Raincoat Rainboots Umbrella Cute Princess
★2pc FREE Shipping★Children/Adult Raincoat Rainboots Umbrella Cute Princess
Item Q&A
  • Question : Inquiry for the item from vic****Jun 04, 2019

    Design c size m or l for 3year old? 96cm.

    Answer : [Re] Inquiry for the item from vic****

    Can recieve by next Monday?

    Question : [Re] Inquiry for the item from vic****

    Hi dear, please do refer to the size chart on item page. Please choose Qxpress delivery if u need it urgently as singpost normal mail delivery lead time is erratic. Thank u.

  • Question : Inquiry related delivery from Fel****May 30, 2019

    Hi, can I self collect? If yes, where can I collect it from this weekend? Thanks!

    Answer : [Re] Inquiry related delivery from Fel****

    Hi dear, sorry no self collection. U may choose Qxpress and place your order today. Item will reach u by this weekend. :)

  • Question : Inquiry for the item from lee****May 18, 2019

    Hi, which design comes with elastic band at sleeves (wrist area)? Thanks.

    Answer : [Re] Inquiry for the item from lee****

    Hi dear, some batches come with the elastic band some don’t. Hence we are unable to confirm. Thank u. :)

  • Question : Inquiry for the item from 211****May 09, 2019

    Hi

    for Design c, the pic showing that L is for 3-4 years old but when dropdown box showing M is for 3-4 years old. My son is 98cm 3 years old. Please let me know which size i should select from the dropdown box. thank you.

    Answer : [Re] Inquiry for the item from 211****

    Hi dear, thanks for alerting us. Please do select from the dropdown menu, M size will suffice unless your boy is very chubby. :)

  • Question : Inquiry related delivery from gen****Apr 14, 2019

+View all Notice, FAQ, Q&A >>
100% Authentic Japan Gino Baby Food Cutter Scissors Masher with Box Travel Children Meat Vegetables
100% Authentic Japan Gino Baby Food Cutter Scissors Masher with Box Travel Children Meat Vegetables
Item Q&A
  • Question : Inquiry for the item from ryu****Jun 05, 2019

    Hi can I check if self collection is possible?

    Also can I check whic country the product is made in?

    Answer : [Re] Inquiry for the item from ryu****

    Hi dear, sorry no self collection available. Item is Made in China but the goods are from Japan and 100% authentic with the original carton boxes for merchants like us. Thank u.

  • Question : Inquiry related delivery from sop****Dec 21, 2018

  • Question : 109235194Mar 13, 2017

    hi seller, could check yours inquiry? thank u [URGENT]

    Answer : [Re] 109235194

    HI dear, no worries we saw your memo and had sent out your parcel yesterday. You should be receiving today. Thank u! :)

  • Question : 109235194Mar 13, 2017

    Hi seller, i just place order 3 items selected Q-express courier service, possible receive by tomorrow? Sorry, because urgent need to use for this week wed to fri travelling. Thank help for arrange, thank u so much!

    Answer : [Re] 109235194

    HI dear, no worries we saw your memo and had sent out your parcel yesterday. You should be receiving today. Thank u! :)

  • Question : fix gino scissorMay 16, 2015

    Hi, my gino scissor came out 2 parts and i'm not able to fix it together. Pls assist how to put it back again. Thanks

    Answer : [Re] fix gino scissor

    Hi dear, once the scissors come apart, it's not quite possible to fix it back. Sorry to hear this.

+View all Notice, FAQ, Q&A >>
★FREE GIFT★Total Body Support Head Pillow Padding Cushion★Baby Infant Newborn★JJ★Car Seat Stroller Rocker Pram Chair★Cole
★FREE GIFT★Total Body Support Head Pillow Padding Cushion★Baby Infant Newborn★JJ★Car Seat Stroller Rocker Pram Chair★Cole
Item Q&A
  • Question : Inquiry for the item from ste****Jun 05, 2019

    I would like to purchase Design B & C in pink together as a set. May I know if any more stock for Design C the pink strap cover?

    Answer : [Re] Inquiry for the item from ste****

    Hi dear, sorry no more stocks for design C.

  • Question : Inquiry for the item from poh****Mar 11, 2019

    Hi when will design B, black come in stock? Hope to hear from you soon. Thanks

    Answer : [Re] Inquiry for the item from poh****

    Hi dear, sorry black won’t be instock anytime soon. Do consider Grey ya? Thank u. :)

  • Question : Inquiry related delivery from lit****Jan 03, 2019

  • Question : Inquiry for the item from cut****Dec 10, 2018

    Can I know the dimension for Design A?

    Answer : [Re] Inquiry for the item from cut****

    Hi dear, sorry we do not have the exact measurements on hand. It is of similar size as design B. Thanks. :)

  • Question : Inquiry for the item from sya****Nov 05, 2018

    Design b black when will restock?

    Answer : [Re] Inquiry for the item from sya****

    Hi dear, we still have a last set instock, please do place your order ASAP. Thank u! :)

    Question : [Re] Inquiry for the item from sya****

    Purchased! Thanks!

    Answer : [Re] Inquiry for the item from sya****

    Thanks dear and u should be receiving today ya. :)

+View all Notice, FAQ, Q&A >>
★CHEAPEST★1+1 FREE★Children Cartoon Anti-Mosquito Patches Wrist Band★Insect Repellent
★CHEAPEST★1+1 FREE★Children Cartoon Anti-Mosquito Patches Wrist Band★Insect Repellent
Item Q&A
  • Question : Inquiry for the item from sio****Jun 03, 2019

    Hi seller

    I have just received my purchase, but isn't the promo 1 for 1? How come there is only 1 item received?

    Regards

    Sharon

    Answer : [Re] Inquiry for the item from sio****

    Hi dear, do note that for design C/D/E, there is no 1 for 1. It is stated on item page as well as the drop down options too. Thank u. :)

  • Question : Inquiry for the item from zha****May 02, 2019

    Hi seller,

    Can you advise if I buy 2 sets of Design A, do I get 2 sets of Design A free as stated in your order which mentioned buy 1 get 1 free?

    Answer : [Re] Inquiry for the item from zha****

    Hi dear, yes u will get additional 2 packs free but the free packs may not be design A. It will be randomly assigned. :)

  • Question : Inquiry for the item from vir****Oct 24, 2018

    Hi seller,

    What ingredients for Design D & E and the expiry date for D & E too? Thanks

    Answer : [Re] Inquiry for the item from vir****

    Design D & E got buy 1 free 1???

    Question : [Re] Inquiry for the item from vir****

    PWP +$1.6 is for 1 pc or 2pcs???

    Answer : [Re] Inquiry for the item from vir****

    Hi dear, the PWP is for 1 piece only.

    Question : [Re] Inquiry for the item from vir****

    Hi seller,
    Can you please answer all my questions?????

    Answer : [Re] Inquiry for the item from vir****

    Hi dear, sorry we only saw your last inquiry previously.
    Design D and E expiry should be 2020. Not under 1 for 1 promo. PW0 is for 1 piece only. Thanks.

  • Question : Inquiry for the item from mst****Oct 24, 2018

    No more free giveaways?

    Answer : [Re] Inquiry for the item from mst****

    On Qpost : Hi dear, which free giveaway are u referring to? :)

  • Question : Inquiry for the item from ahp****Oct 19, 2018

    Design G is buy 1 get 1 free? Then buy 12 pkts free 5 packs means total i habve 29 pkts?

    Answer : [Re] Inquiry for the item from ahp****

    Hi dear, that is right. :)

    Question : [Re] Inquiry for the item from ahp****

    Wow..ok..super gd deal...anw i buy 3pkts try first. Thanks alot

    Answer : [Re] Inquiry for the item from ahp****

    Thank u! :)

+View all Notice, FAQ, Q&A >>
★NEW DESIGNS★CHEAPEST DEAL★Castle House Princess Tent★Air Filled Balls★
★NEW DESIGNS★CHEAPEST DEAL★Castle House Princess Tent★Air Filled Balls★
Item Q&A
  • Question : Inquiry for the item from sit****Jun 01, 2019

    Hi,

    I requested to exchange my order without full set. Some accessories were missing. No one was replied till now.

    Answer : [Re] Inquiry for the item from sit****

    I communicated since yesterday.

    Question : [Re] Inquiry for the item from sit****

    Hi dear, so sorry about it. Can we confirm that the 12pcs of size A sticks are missing?

    Answer : [Re] Inquiry for the item from sit****

    Yes. Is confirm 12pcs of size A sticks are missing. May I know when can I get the excitement? My daughter is keep asking me about her playhouse 😁

    Question : [Re] Inquiry for the item from sit****

    Hi dear, we will deliver the missing sticks to you by this Wednesday. Sorry for the inconvenience caused.

    Answer : [Re] Inquiry for the item from sit****

    Ok please

    Question : [Re] Inquiry for the item from sit****

    Thank u for your kind understanding. :)

  • Question : Inquiry for the item from js_****May 25, 2019

  • Question : Inquiry for the item from che****May 18, 2019

    Hi can use for kids 5yr old?

    Answer : [Re] Inquiry for the item from che****

    Hi dear, u may choose according to the tent size preferred. Thank u. :)

    Question : [Re] Inquiry for the item from che****

    Thanks you.
    I alr take order🤗

    Answer : [Re] Inquiry for the item from che****

    Thanks dear! :)

  • Question : Inquiry for the item from gly****May 06, 2019

  • Question : Inquiry for the item from nwn****May 05, 2019

+View all Notice, FAQ, Q&A >>
★CHEAPEST★Toys Storage Bags/Bins★Beach Bags/Toys★Stroller Bag/Organiser★
★CHEAPEST★Toys Storage Bags/Bins★Beach Bags/Toys★Stroller Bag/Organiser★
Item Q&A
  • Question : Inquiry for the item from 211****Jun 03, 2019

  • Question : Inquiry for the item from aji****May 06, 2019

  • Question : Inquiry for the item from arc****May 22, 2018

    Hello! May I know when the bag is spread out like a mat, are the edges able to stay up on its own? So it forms a low edge ard the mat? Thanks!

    Answer : [Re] Inquiry for the item from arc****

    Hi dear, the rim is there. The material is soft so it wont stay "up" but u can adjust accordingly to ensure the contents dont spill out. Thanks. :)

  • Question : Inquiry for the item from eza****Feb 07, 2018

    Hi..can I still order today to receive it by next week?

    Answer : [Re] Inquiry for the item from eza****

    Hi dear, yes no problem. Please choose Qxpress delivery to avoid any delays. :)

  • Question : RestockAug 18, 2017

    Hi! May I know when will you restock Swoop toy bag 150cm Ocean Blue & Red?

    Answer : [Re] Restock

    Hi dear, 150 Ocean blue will be restocked within the next few days, while Red would not be in so soon. Do follow our store and check back again. Thank u! :)

+View all Notice, FAQ, Q&A >>
★5 Designs fr. $28.50★Sand Water Play Table Desk Toy★Beach Bath Outdoor Garden★Kids Baby
★5 Designs fr. $28.50★Sand Water Play Table Desk Toy★Beach Bath Outdoor Garden★Kids Baby
Item Q&A
  • Question : Inquiry for the item from 239****Jun 03, 2019

  • Question : Inquiry related delivery from Mai****Feb 01, 2019

    Hi seller, if I place order today, possible to receive by next monday? I’m looking at Design A. Thank you!

    Answer : [Re] Inquiry related delivery from Mai****

    Hi dear, sorry the earliest we can send out will be on Monday. Delivery will be on Thursday. Thank u. :)

  • Question : Inquiry related delivery from baz****Jan 13, 2019

    Hi, I have just made payment. Will u contact me before delivery?

    Answer : [Re] Inquiry related delivery from baz****

    Hi dear, Qxpress will be doing the delivery and it will depend on the delivery person. If no one is around, they do re-deliveries. Thank u! :)

    Question : [Re] Inquiry related delivery from baz****

    Thanks for the reply =)

    Answer : [Re] Inquiry related delivery from baz****

    Thank u! :)

  • Question : Inquiry related delivery from baz****Jan 13, 2019

    Thanks for the reply..I will order now

    Answer : [Re] Inquiry related delivery from baz****

    Thank u! :)

  • Question : Inquiry related delivery from baz****Jan 13, 2019

    Hi, May I know if I order the rectangular sand table with kinectic sand, when will I receive?

    Answer : [Re] Inquiry related delivery from baz****

    Hi dear, all in ready stocks and u can receive within 3 working days. :)

+View all Notice, FAQ, Q&A >>
★CHEAPEST★Baby Cot/Queen/King Size Waterproof Bed Sheet★Mattress Protector★Quilt Blanket
★CHEAPEST★Baby Cot/Queen/King Size Waterproof Bed Sheet★Mattress Protector★Quilt Blanket
Item Q&A
  • Question : Inquiry for the item from she****Jun 02, 2019

    Hi, i am looking for waterproof bedsheet for baby cot mattress with elastic band to fit/wrap whole mattress. Which design fits this description?

    Answer : [Re] Inquiry for the item from she****

    Hi dear, Design A 70x120 and 80x120cm sheets come with the elastic band to tie onto the mattress. :)

    Question : [Re] Inquiry for the item from she****

    Thank you for the prompt response! May I clarify further - is the Design A a bedsheet? Or is it just like a mat with elastic band?

    Answer : [Re] Inquiry for the item from she****

    Hi dear, it is a mat with elastic band. Thank u

  • Question : Inquiry for the item from tan****May 30, 2019

    Hi
    For design A, if i want to buy for single size bed, what is the size i should buy?

    Answer : [Re] Inquiry for the item from tan****

    Hi dear, u can purchase from this item page instead:
    https://www.qoo10.sg/item/CHEAPEST-GIFT-SINGLE-QUEEN-KING-SIZE-FITTED-SHEET-WATERPROOF/488470574

  • Question : Inquiry for the item from and****May 14, 2019

    Hi, I am interested in buying a waterproof fitted sheet for my baby's cot mattress (120 x 65cm). I am interested in Design A. Could I check if this is a fitted sheet, flat sheet or just a mat (I can't tell from the photo)? Thank you.

    Answer : [Re] Inquiry for the item from and****

    Hi dear, for design A it is a waterproof sheet/mat with elastic band underneath. U can either lay it on top or below the bedsheet. :)

  • Question : Inquiry for the item from Ren****Apr 20, 2019

  • Question : Inquiry for the item from you****Mar 07, 2019

+View all Notice, FAQ, Q&A >>
★FREE DELIVERY★Premium PU Leather Baby High Feeding Chair Seat★Waterproof High Quality
★FREE DELIVERY★Premium PU Leather Baby High Feeding Chair Seat★Waterproof High Quality
Item Q&A
  • Question : Inquiry related delivery from jas****May 29, 2019

  • Question : Inquiry for the item from adr****May 27, 2019

    Any restock on the beige colour?

    Answer : [Re] Inquiry for the item from adr****

    Hi dear, the champagne colour should be instock, feel free to place your order. :)

  • Question : Inquiry for the item from jy.****Mar 08, 2019

    Hi seller, what is the weight of the high chair and if I place order when can I receive it? Appreciate your fast reply soon thank you.

    Answer : [Re] Inquiry for the item from jy.****

    Hi dear, the chair is 6kg, and 6.6kg with the packaging box. Blue and Green are instock and u can receive within 3 working days. Champagne colour will be instock next week, pink will be early April. thanks. :)

    Question : [Re] Inquiry for the item from jy.****

    Hi seller, if the champagne color is out of stock now, why under the color selection, the champagne color still have qty 19? Please see attached pic

    Answer : [Re] Inquiry for the item from jy.****

    Hi dear, the stocks will only be in in a few days time. Thank u.

    Question : [Re] Inquiry for the item from jy.****

    Hi seller, is the champagne color stock in already? And When folded can the chair stand on its own or have to lean against wall? thanks.

    Answer : [Re] Inquiry for the item from jy.****

    Hi dear, yes champagne colour high chair is in ready stocks ya. It will definitely needed to be lean against a wall as the chair legs will be folded too. Thanks.

  • Question : Inquiry for the item from Gwy****Mar 06, 2019

    From what age can a baby sit on this chair?

    Answer : [Re] Inquiry for the item from Gwy****

    Hi dear, as long as your baby can sit upright independently, u can put him or her into the high chair. :)

  • Question : Inquiry related delivery from aha****Feb 21, 2019

    Can arrange a specific date for dleivery?
    Or is delivery slot can be arranged at after 6pm?

    Answer : [Re] Inquiry related delivery from aha****

    Hi dear, u can indicate on Memo that u prefer to deliver after 6pm. Qxpress side should take note. Thank u. :)

+View all Notice, FAQ, Q&A >>
★0-14yrs★Buy 4 GET FREE 1★FREE MAIL★BOYS GIRLS Briefs Underwear Bloomers Diaper Cover Lace Panty
★0-14yrs★Buy 4 GET FREE 1★FREE MAIL★BOYS GIRLS Briefs Underwear Bloomers Diaper Cover Lace Panty
Item Q&A
  • Question : Inquiry for the item from ver****May 30, 2019

  • Question : Inquiry for the item from dav****May 21, 2019

  • Question : Inquiry for the item from and****Mar 06, 2019

    Hi, can I buy 2 size 60 and 2 size 65 and still eligible for 1 free pc?

    Answer : [Re] Inquiry for the item from and****

    Hi dear, do note that the free gift for design A is a mosquito repellent item. Yes u will receive the gift even with a mixture of sizes. Thank u. :)

    Question : [Re] Inquiry for the item from and****

    Oh I thought it will be another piece of panties

    Answer : [Re] Inquiry for the item from and****

    It’s stated on the item psge too. Thanks. :)

  • Question : Inquiry for the item from urt****Feb 10, 2019

    Hi, if i click quantity 1, how many panties will I get for design b

    Answer : [Re] Inquiry for the item from urt****

    Hi dear, the price is for 1 piece. :)

  • Question : Inquiry for the item from ssi****Jan 26, 2019

    Hi, I have informed you the wrong size sent and also email you the photo as you request. But I have received no response since 2 weeks ago. May I know what is the ststus.

    Answer : [Re] Inquiry for the item from ssi****

    Hi dear, so sorry about it as we did not receive any email from u. Could u please drop us a mail again? Thank u!

+View all Notice, FAQ, Q&A >>
♥FREE GIFT♥Smiggle Quality Hardtop Pencil Case Box Holder★Embossed Design Kids Stationery
♥FREE GIFT♥Smiggle Quality Hardtop Pencil Case Box Holder★Embossed Design Kids Stationery
Item Q&A
  • Question : Inquiry for the item from 237****May 29, 2019

    Will there be restock the Unicorns and Marine designs soon?

    Answer : [Re] Inquiry for the item from 237****

    HI dear, yes the designs will be restocked end June. :)

★FREE DELIVERY★Unicorn Princess Gown Lace Dress★My Little Pony★Birthday Wedding
★FREE DELIVERY★Unicorn Princess Gown Lace Dress★My Little Pony★Birthday Wedding
Item Q&A
  • Question : Inquiry related delivery from can****May 29, 2019

    Hi, I need the rest by 1 June. If I order on 30May, can I receive on 1 June?

    Answer : [Re] Inquiry related delivery from can****

    Hi dear, please place your order ASAP as the courier comes to our side in the morning. U will either receive on 1 June or 2 June. Thank u.

  • Question : Inquiry related delivery from joy****May 16, 2019

    Hi can I check if I order now can get it by Tues or wed?

    Answer : [Re] Inquiry related delivery from joy****

    Hi dear, yes please do choose Qxpress delivery and place your order by 9am today. Thank u! :)

  • Question : Inquiry for the item from min****Apr 30, 2019

    Hi there, if I order today, when is the earliest can I receive the item? Looking at Design A , Blue colour. It is meant for my gal’s birthday and need to receive it before 11 May.

    Answer : [Re] Inquiry for the item from min****

    Hi dear, the headbands are sold out till next week. If u only order the dress and choose Qxpress delivery, u can receive by this weekend. Thank u. :)

  • Question : Inquiry for the item from Acl****Apr 09, 2019

  • Question : Inquiry from PUP****Mar 12, 2019

+View all Notice, FAQ, Q&A >>
★CHEAPEST ON Qoo10★Breastfeeding Shawl Nursing Cover★Baby Blanket Poncho Privacy  Breathable
★CHEAPEST ON Qoo10★Breastfeeding Shawl Nursing Cover★Baby Blanket Poncho Privacy Breathable
Item Q&A
  • Question : Inquiry for the item from She****May 29, 2019

    Hi, when will the next stock arrive for Mickey design?

    Thank you.

    Answer : [Re] Inquiry for the item from She****

    Hi dear, so sorry restocking date is not confirmed yet. U may wish to look at other designs ya. :)

  • Question : Inquiry for the item from 239****Mar 17, 2019

    Hi! Can I check when will Grey Courtyard be re-stocked?
    Thank you! :)

    Answer : [Re] Inquiry for the item from 239****

    Hi dear, restock will be around early April. Do keep a lookout or drop us a mail at annannsg@gmail.com and we will keep u updated. Thank u! :)

    Question : [Re] Inquiry for the item from 239****

    Thanks for your prompt reply!

    Answer : [Re] Inquiry for the item from 239****

    Thank u. :)

  • Question : Inquiry from jas****Dec 19, 2018

    Hi, is this nursing shawl full coverage (means cover the back too)? Pls advice. Thanks.

    Answer : [Re] Inquiry from jas****

    Hi dear, no it will be hanging from the neck and covers the entire front and the sides.

  • Question : Inquiry for the item from liu****Jun 15, 2018

  • Question : Inquiry for the item from Mar****Jan 14, 2018

    Kindly provide the sizes/dimensions 11e.g 100cm by 70cm for all the 3 Designs. Thanks so much

    Answer : [Re] Inquiry for the item from Mar****

    Hi dear, the details are all in the item description

+View all Notice, FAQ, Q&A >>
★FREE GIFT★PREMIUM 1-9yr Korea Boys Girls Underwear Panty★Baby Toddler Children Kids★Cotton Cartoon★Pants★Diaper Cover★Girls
★FREE GIFT★PREMIUM 1-9yr Korea Boys Girls Underwear Panty★Baby Toddler Children Kids★Cotton Cartoon★Pants★Diaper Cover★Girls
Item Q&A
  • Question : Inquiry for the item from 234****May 25, 2019

  • Question : [About Item] Related InquiriesDec 28, 2016

    Hi when will item restock? Thanks

    Answer : [Re] [About Item] Related Inquiries

    Hi dear, item is in ready stocks. You may wish to check out the other underwear listing in our shop. :)
    http://list.qoo10.sg/item/0-12YRS-BUY-4-GET-FREE-1-BOYS-GIRLS-BRIEFS-UNDERWEAR-BLOOMERS/408326688

  • Question : Boy's Underwear size 75Sep 22, 2016

    Any restock of size 75 please?

    Answer : [Re] Boy's Underwear size 75


    Hi dear, this item will be restocked next week. You may wish to "Follow" our store on Qoo10 and check back again. Or you can drop us an email at annannsg@gmail.com and we will update u again. Thank u! :)

  • Question : QuantityOct 31, 2015

    Hi, price is for per piece?

    Answer : [Re] Quantity

    Hi dear, yes pricing is for 1 piece of underwear. We had mixed and matched for u as there are no fixed designs, will send out later today. Thanks. :)

    Question : [Re] Quantity

    Ok thanks. Hope my boy likes them!

    Answer : [Re] Quantity

    :)

★100 Designs★Baby Training Pants★Wet Bags★Swim Diaper★Cloth Diaper★Diaper Insert★
★100 Designs★Baby Training Pants★Wet Bags★Swim Diaper★Cloth Diaper★Diaper Insert★
Item Q&A
  • Question : Inquiry related delivery from liq****May 20, 2019

    Hi, I need it by coming Thursday, any chance to self collect from you?

    Answer : [Re] Inquiry related delivery from liq****

    Hi dear, sorry we do not have store collection. :)

  • Question : Inquiry for the item from Gan****May 19, 2019

    is the diaper insert washable

    Answer : [Re] Inquiry for the item from Gan****

    Hi dear, yes it is. Either hand wash or machine wash is fine. :)

  • Question : Inquiry related delivery from 212****Apr 25, 2019

    Hi, im also getting the train tent from you.. are you able to combine the shipping fee?

    Answer : [Re] Inquiry related delivery from 212****

    Hi dear, please purchase all choosing Qxpress delivery option. U can enjoy free shipping once your purchases hit $51. Thank u! :)

    Question : [Re] Inquiry related delivery from 212****

    Cant hit $51. So u r saying there is no chance alr n have to buy original?

    Answer : [Re] Inquiry related delivery from 212****

    Hi dear, we are not sure what u mean?

  • Question : Inquiry for the item from qy0****Apr 03, 2019

  • Question : Inquiry related delivery from Eva****Jan 02, 2019

+View all Notice, FAQ, Q&A >>
[CHEAPEST]★1-6 yrs★Kitchen Toy Cooking Chef Set★Pretend Play★Alphabet Transformer★Children GIft
[CHEAPEST]★1-6 yrs★Kitchen Toy Cooking Chef Set★Pretend Play★Alphabet Transformer★Children GIft
Item Q&A
  • Question : Inquiry for the item from lan****May 20, 2019

  • Question : Inquiry for the item from suh****Apr 29, 2019

    Hi, can i check for design A does it comes with all the utensils n such?

    Answer : [Re] Inquiry for the item from suh****

    Hi dear, the items included are as shown on the product pictures. :)

  • Question : Inquiry for the item from sen****Apr 18, 2019

    Hi,

    Do you have stock for design C, Pink?

    Answer : [Re] Inquiry for the item from sen****

    Hi dear, sorry stocks are sold out till mid May. :)

    Question : [Re] Inquiry for the item from sen****

    How about the Design C, red?

    Answer : [Re] Inquiry for the item from sen****

    Hi dear, design C red kitchen set is instock and feel free to place your order. :)

  • Question : Inquiry for the item from pua****Apr 17, 2019

    Hi, what is the height of the 3-6 yrs old red kitchen set? Thanks.

    Answer : [Re] Inquiry for the item from pua****

    Hi dear, it is stated as 85cm in height on the item page. Thank u.

  • Question : Inquiry related return and exchange from Jgo****Feb 19, 2019

    Hi seller,

    Receive item today cart no 125155890, but its broken at corner as per attach photo. Pls arrange replacement . Thks

    Answer : [Re] Inquiry related return and exchange from Jgo****

    Hi dear, so sorry about it. Could u please email us at annannsg@gmail.com with your order number ad the photos as well. Thank u!

    Question : [Re] Inquiry related return and exchange from Jgo****

    Hi seller

    Email sent, kindly assist. Thks

    Answer : [Re] Inquiry related return and exchange from Jgo****

    Hi dear, we have replied your email, thank u.

    Question : [Re] Inquiry related return and exchange from Jgo****

    Hi seller, pls advise delivery date.

    Answer : [Re] Inquiry related return and exchange from Jgo****

    Hi dear, the parts are still on the way. Once the parts are in, we will let u know ya. Thank u! :)

    Question : [Re] Inquiry related return and exchange from Jgo****

    Hi seller ,

    Appreciate that you are attaching a free doodle board,however we have the exact same board at home, if possible can change to educational books instead. Thanks.

    Pls send to:
    Blk 1B Cantonment road #17-15
    Spore 085201
    Mobile:97985931

    Answer : [Re] Inquiry related return and exchange from Jgo****

    Hi dear, so sorry the item is a complimentary gift from us and can’t be exchanged for other items. Please confirm on this and do provide your name too. Thank u. :)

    Question : [Re] Inquiry related return and exchange from Jgo****

    U may attn to Jean

    Answer : [Re] Inquiry related return and exchange from Jgo****

    U may attn to Jean

    Question : [Re] Inquiry related return and exchange from Jgo****

    Noted with thanks :)

+View all Notice, FAQ, Q&A >>
★8 Designs★Aquadoodle Mat Pen★Kids Children Art Canvas★Drawing ★Water Play★Doodle Board Paper★
★8 Designs★Aquadoodle Mat Pen★Kids Children Art Canvas★Drawing ★Water Play★Doodle Board Paper★
Item Q&A
  • Question : Inquiry for the item from ava****May 20, 2019

  • Question : Inquiry related delivery from 211****Apr 11, 2019

  • Question : Inquiry for the item from gra****Jul 17, 2018

  • Question : Inquiry for the item from ely****Apr 26, 2018

    Hi, May I know Thomas doodle mat come with any pen and box. I need the box as a gift to someone. Under the selection, what do you mean by 1+4? Pls advise

    Answer : [Re] Inquiry for the item from ely****

    Hi dear, the Thomas doodle mat in box comes with 1 pen. The option includes another 4 aquadoodle pens as the tips would wear out over time. Thanks. :)

  • Question : SHIPPINGDec 17, 2017

    Hi Seller, I would like to get Clever Child Aquadoodle Mat X2 and Large Magnetic Doodle Board with shape stamps X1, so I am entitled to freexpress shipping. May I know if I can receive them by Friday as they are Christmas gifts? Thanks.

    Answer : [Re] SHIPPING

    Hi dear, yes no problem if u select Qxpress delivery for all items. Thank u! :)

+View all Notice, FAQ, Q&A >>
★Use Qoo10 Coupons★Compact Travel Foldable Child Kids Safety Booster Seat★Uber Grab Taxi
★Use Qoo10 Coupons★Compact Travel Foldable Child Kids Safety Booster Seat★Uber Grab Taxi
Item Q&A
  • Question : Inquiry for the item from fuj****May 19, 2019

    Got warranty on that?

    Answer : [Re] Inquiry for the item from fuj****

    Hi dear, as we are selling at a very low pricing and the item will not spoil easily, there is no warranty for it. Thanks. :)

  • Question : Inquiry for the item from jer****May 12, 2019

  • Question : Inquiry related delivery from gue****Mar 21, 2019

    Hi, if i place an order today, when can i expect to receive the superhero mask/cape?

    Thanks

    Answer : [Re] Inquiry related delivery from gue****

    Hi dear, please choose Qxpress and order by tonight. U can expect delivery this weekend. Thank u! :)

  • Question : Inquiry related delivery from gsh****Mar 20, 2019

  • Question : Inquiry for the item from aw_****Mar 14, 2019

    Is this approved for Grab? Can we self-collect?

    Answer : [Re] Inquiry for the item from aw_****

    Hi dear, yes u can use in cars. Sorry no self collection option ya.

+View all Notice, FAQ, Q&A >>
Colourful Magnetic Doodle Board★Rainbow Drawing Fun Stamping★Travel Portable Toy Kids Children Gift Colouring
Colourful Magnetic Doodle Board★Rainbow Drawing Fun Stamping★Travel Portable Toy Kids Children Gift Colouring
Item Q&A
  • Question : Inquiry from chr****May 19, 2019

    Can we do self collect for the item?

    Answer : [Re] Inquiry from chr****

    Sorry no self collection available. :)

  • Question : Inquiry for the item from cha****Mar 27, 2019

  • Question : Inquiry for the item from xia****Jan 16, 2019

    Hi seller

    If I wanna get 20sets... can get cheaper price? And what r the Colors available ?

    Answer : [Re] Inquiry for the item from xia****

    Hi dear, which size are u looking at? It’s in standard one colour with rainbow background. :)

    Question : [Re] Inquiry for the item from xia****

    I'm looking at the big size.

    Answer : [Re] Inquiry for the item from xia****

    Hi dear, please email us at annannsg@gmail.com to discuss. Thank u.

  • Question : Inquiry related delivery from ng.****Dec 03, 2018

    Hi, I forgot to select Q express and checked out. Possible to transfer the difference to you to use Q express? Through paylah?

    Answer : [Re] Inquiry related delivery from ng.****

    Hi dear, please do cancel and reorder again. Thank u! :)

    Question : [Re] Inquiry related delivery from ng.****

    In that case, I will proceed with shipment via signpost as I need it urgently

    Answer : [Re] Inquiry related delivery from ng.****

    Hi dear,, do note that such bulky items are prone to be delayed or even lost in transit. It would be better if u can cancel and reorder again. thank u. :)

    Question : [Re] Inquiry related delivery from ng.****

    If it’s not recommended to deliver via signpost then why give the option? I have offered to do a transfer of the difference in price to you but you kept insisting I cancel order. Can you be more flexible? I don’t know how to cancel an order on Q10 especially I order a few items tog and used cart coupon for it.

    Answer : [Re] Inquiry related delivery from ng.****

    If it’s not recommended to deliver via signpost then why give the option? I have offered to do a transfer of the difference in price to you but you kept insisting I cancel order. Can you be more flexible? I don’t know how to cancel an order on Q10 especially I order a few items tog and used cart coupon for it.

    Question : [Re] Inquiry related delivery from ng.****

    I’m getting this item for my son’s birthday present this weekend and if it doesn’t get delivered by then why should I order it again? Pls provide instruction how to transfer the price difference to you and start to send this out. Will very much appreciate

    Answer : [Re] Inquiry related delivery from ng.****

    Hi dear, we follow the shipping method chosen by u and we can't change the shipping method as per the system. Sorry about it.

    Question : [Re] Inquiry related delivery from ng.****

    Noted. Pls send it out ASAP. Indicate “fragile” on parcel and it should be fine. Tks

    Answer : [Re] Inquiry related delivery from ng.****

    Sure and thank u. :)

    Question : [Re] Inquiry related delivery from ng.****

    I ordered the item since 3 Dec. When I message you that I need it urgently, you did not say that you can’t ship it out till 8 Dec. And now it’s already 19 Dec and I have not received it. I want a refund, no need the item anymore

    Answer : [Re] Inquiry related delivery from ng.****

    Hi dear, we had previously strongly recommended that you can cancel and re-order again choosing Qxpress delivery but you had given the go-ahead to send via Singpost Normal mail and item was indeed sent out on 9 Dec, please see attached for parcel snapshot with date and time stamp . FIrstly, the item definitely can't fit your letterbox and it will be delayed. Furthermore during this peak festive season, most mail articles are delayed especially the bulky ones. As we had earlier on already advised the shipping mode as shown in the chatlog. we are unable to accede to any request for refund. Thanks.

    Question : [Re] Inquiry related delivery from ng.****

    Super lousy experience. I offered pay the difference in shipment and u declined. Inflexible and slow. I’ll complain to qoo and you definitely get a lousy feedback.

    Answer : [Re] Inquiry related delivery from ng.****

    Hi dear, we despatch the orders according to the shipping method chosen. We had suggested that u can cancel and reorder again choosing Qxpress delivery but u declined and said Singpost normal mail would be alright. Respect begets respect. Thanks.

  • Question : Inquiry related delivery from lan****Oct 01, 2018

    Hi will my items reach on Wednesday? I really need it urgently.

    Answer : [Re] Inquiry related delivery from lan****

    Hi dear, yes no worries, the items should reach u tomorrow. Thank u! :)

+View all Notice, FAQ, Q&A >>
6pcs Pororo Friends Set Birthday Cake Toppers*Squirt Water Bath Toy*Beach Sand Toy
6pcs Pororo Friends Set Birthday Cake Toppers*Squirt Water Bath Toy*Beach Sand Toy
Item Q&A