Go to the Content Go to the Main Menu Go to the Viewed Today Go to the Footer
Ariez & Co.
Ariez & Co. SingaporeSG
90% 1,314 Fellows
All Items(36)

Q&A board

Q&A Search

You can leave inquiries about item, delivery, cancel/refund or other questions.

Show all Q&As
Q & A Lists
Item Question & Answer
Laneige Cica Sleeping Mask 60ml (Soothing moisturizing and Strengthening skin barrier)
Laneige Cica Sleeping Mask 60ml (Soothing moisturizing and Strengthening skin barrier)
Item Q&A
[Never Before Price] Sulwhasoo Overnight Vitalizing Mask (30ml)
[Never Before Price] Sulwhasoo Overnight Vitalizing Mask (30ml)
Item Q&A
First Care Activating Serum VI (Hydrated youthful-looking Skin)
First Care Activating Serum VI (Hydrated youthful-looking Skin)
Item Q&A

  • Question : Inquiry related delivery from GAug 14, 2024

[Special Edition] Su:m37 Water-full CC Cushion Perfect Finish SPF50+ (Light Beige) 15g x 3
[Special Edition] Su:m37 Water-full CC Cushion Perfect Finish SPF50+ (Light Beige) 15g x 3
Item Q&A

  • Question : Inquiry for the item from sowengoJun 08, 2024

    Cushion + 2 refill for above listed price?

    Answer : [Re] Inquiry for the item from sowengo

    Dear Valued Customer,
    As the seller has not been accessing their account for a period of time, we would like to offer our most sincere apologies on behalf of the seller for not responding to your inquiry
    Should you require further assistance, kindly contact Qoo10 Customer Service @ +65-6500-4440 or email to [email protected].
    Thank you for your patience and understanding.

Innisfree No Sebum Mineral Powder 5g (Bundled of 4) absorbs excess sebum for soft and matte skin
Innisfree No Sebum Mineral Powder 5g (Bundled of 4) absorbs excess sebum for soft and matte skin
Item Q&A

  • Question : Inquiry related delivery from macwil_sgMay 21, 2024

    Hi Seller,

    Why is there still a shipping fee when I have selected pick-up?

    Answer : [Re] Inquiry related delivery from macwil_sg

    Thank you for your order with us. We would like to inform you that if you choose Singpost normal mailing, we will ship out to you by Qoo10 registered mail instead and it will be charged to us. We do not have option for self pick-up from our listing. We hope to hear from you again soon.

  • Question : Inquiry for the item from ace_599Feb 15, 2024

    When expired date

    Answer : [Re] Inquiry for the item from ace_599

    Thank you for your interest in our products. The expiry date will be year 2026 May. We hope to hear from you soon.

  • Question : Inquiry for the item from ace_599Nov 13, 2023

  • Question : Inquiry for the item from KellyJul 20, 2023

    When item expires?

    Answer : [Re] Inquiry for the item from Kelly

    Dear customer,
    I would like to extend our sincere apologies for the lack of response you have experienced from the seller in regards to your recent inquiry.

    We have reached out to the seller and are taking steps to ensure that your concerns are addressed promptly.

    Once again, we apologize for any inconvenience this situation has caused you. We truly appreciate your understanding and patience as we work to rectify this matter.
    Thank you.
    Qoo10

  • Question : Inquiry for the item from snlynnMay 22, 2023

[ Special Sales ] Laneige BB Whitening Cushion SPF50+ PA+++ 15g x 2
[ Special Sales ] Laneige BB Whitening Cushion SPF50+ PA+++ 15g x 2
Item Q&A

  • Question : Inquiry for the item from happymelodiesMay 14, 2024

    Can used on oily skin

    Answer : [Re] Inquiry for the item from happymelodies

    Thank you for your interest in our products. This product can used for oily skin too. We hope to hear from you soon.

  • Question : Inquiry for the item from EileenMay 09, 2024

    Hi seller,
    May I know what is the expiry date of this product? Is this a 2 way foundation??

    Answer : [Re] Inquiry for the item from Eileen

    Thank you for your interest in our products. The expiry date for this product will be year 2026 May onwards. This can be use as a 2 way foundation. We hope to hear from you soon.

  • Question : Inquiry related delivery from dinglasamaria29Aug 04, 2023

    Normal mail how long will deliver i wanted to order via normal mail

    Answer : [Re] Inquiry related delivery from dinglasamaria29

    Dear customer,
    I would like to extend our sincere apologies for the lack of response you have experienced from the seller in regards to your recent inquiry.

    We have reached out to the seller and are taking steps to ensure that your concerns are addressed promptly.

    Once again, we apologize for any inconvenience this situation has caused you. We truly appreciate your understanding and patience as we work to rectify this matter.
    Thank you.
    Qoo10

    Question : [Re] Inquiry related delivery from dinglasamaria29

    Its ok i already ordered and recieved item

    Answer : [Re] Inquiry related delivery from dinglasamaria29

    Thank you for your order with us and we hope to hear from you again soon.

  • Question : Inquiry for the item from dinglasamaria29Jul 28, 2023

    Hi seller when xpiry date?this product with case+ refill?

    Answer : [Re] Inquiry for the item from dinglasamaria29

    Thank you for your interest in our products. The expiry date for this product will be year 2025 March. We hope to hear from you soon.

    Question : [Re] Inquiry for the item from dinglasamaria29

    Yes, this product will comes with case + refill inside and addtional refill pack.

  • Question : Inquiry for the item from SrrantsJul 04, 2023

+View all Notice, FAQ, Q&A >>
(Special Offer) Hera Sun Mate Leports Pro Waterproof 30ml SPF 50+ / PA++++
(Special Offer) Hera Sun Mate Leports Pro Waterproof 30ml SPF 50+ / PA++++
Item Q&A
[Special Offer] Whoo Cleansing Foam Series (180ml)
[Special Offer] Whoo Cleansing Foam Series (180ml)
Item Q&A

  • Question : Inquiry for the item from astrokentanDec 03, 2023

    Expiry date for men cleanser?

    Answer : [Re] Inquiry for the item from astrokentan

    Thank you for your interest in our products. The expiry date will be year 2025 March. We hope to hear from you soon.

    Question : [Re] Inquiry for the item from astrokentan

    Thk u

    Answer : [Re] Inquiry for the item from astrokentan

    You are most welcome.

Laneige Skin Veil Base SPF25 PA++ #40 (Pure Purple) 10ml x 2pcs = 20ml
Laneige Skin Veil Base SPF25 PA++ #40 (Pure Purple) 10ml x 2pcs = 20ml
Item Q&A

  • Question : Inquiry for the item from serbelle12Oct 05, 2023

Laneige Water Bank Moisture Essence 70ml
Laneige Water Bank Moisture Essence 70ml
Item Q&A

  • Question : Inquiry for the item from tttan83Sep 04, 2023

    Hi what is the expiry date for the product

    Answer : [Re] Inquiry for the item from tttan83

    Thank you for your interest in our product. The expiry date will be year 2024 December. We hope to hear from you again soon.

  • Question : Inquiry for the item from tttan83Sep 04, 2023

    Hi gd evening may I know this product when expiry date

    Answer : [Re] Inquiry for the item from tttan83

    Thank you for your response. We had replied you on the latest message. We hope to hear from you again soon.

  • Question : Inquiry for the item from estApr 12, 2023

    What is the expiry month?

    Answer : [Re] Inquiry for the item from est

    Thank you for your interest in our products and the expiry date will be year 2025 April. We hope to hear from you soon.

(Lowest In Town) Laneige Sleeping Mask (70ml)
(Lowest In Town) Laneige Sleeping Mask (70ml)
Item Q&A

  • Question : Inquiry for the item from serinaAug 10, 2023

InnisfreeSeries
InnisfreeSeries
Item Q&A
(Best Selling) Sulwhasoo First Care Activating Facial Mask 23g*5 (Moisturizing and Radiance)
(Best Selling) Sulwhasoo First Care Activating Facial Mask 23g*5 (Moisturizing and Radiance)
Item Q&A

  • Question : Inquiry for the item from agneschuaskApr 27, 2023

[KAHI] Wrinkle Bounce Moisturizing Collagen Infused Multi-Balm 9g
[KAHI] Wrinkle Bounce Moisturizing Collagen Infused Multi-Balm 9g
Item Q&A

  • Question : Inquiry related delivery from minn882406Mar 31, 2023

    Please reply me as soon as possible!!

    Answer : [Re] Inquiry related delivery from minn882406

    Thank you for your response and we had replied you on your previous message. Your order will start to ship to you from to today onwards. We hope to hear from you again soon.

  • Question : Inquiry related delivery from minn882406Mar 31, 2023

    Hi did you receive my order?

    Answer : [Re] Inquiry related delivery from minn882406

    Where is my item waiting almost more then 1 weeks!!!

    Question : [Re] Inquiry related delivery from minn882406

    Please reply my msg!! I need to know the atatus of my item right now!!😡

    Answer : [Re] Inquiry related delivery from minn882406

    Thank you for your response and we had replied you on your previous message. Qxpress courier will pick up your parcel from us today and will deliver to you soon. We hope to hear from you again soon.

  • Question : Inquiry for the item from macwil_sgMar 21, 2023

    Is the product authentic?

    Answer : [Re] Inquiry for the item from macwil_sg

    Thank you for your interests in our products and we would like to inform you that our products are authentic and they are imported directly from Korea. We hope to hear from you soon.

    Question : [Re] Inquiry for the item from macwil_sg

    thank you for the response

    Answer : [Re] Inquiry for the item from macwil_sg

    You are most welcome.

  • Question : Inquiry for the item from xKarinxMar 18, 2023

  • Question : Inquiry for the item from keiMar 09, 2023

+View all Notice, FAQ, Q&A >>
[Special Offer] Laneige Basic Care Special Set Moisture (8 items)
[Special Offer] Laneige Basic Care Special Set Moisture (8 items)
Item Q&A

  • Question : Inquiry for the item from agnesbFeb 07, 2023

    I need to place order soon, please advise when is the expiry date.

    Thanks

    Answer : [Re] Inquiry for the item from agnesb

    Thank you for your response and we had replied you on the previous message.

  • Question : Inquiry for the item from agnesbFeb 06, 2023

    what is the expiry date

    Answer : [Re] Inquiry for the item from agnesb

    Thank you for your response and we had replied you on the previous message.

  • Question : Inquiry for the item from agnesbFeb 06, 2023

    what is the expiry date for this set/

    Answer : [Re] Inquiry for the item from agnesb

    Thank you for your interests on our products and we would like to inform you that this set is currently unavailable. We will update you once we have restocks again.

Laneige Glowy Makeup Serum 30ml
Laneige Glowy Makeup Serum 30ml
Item Q&A
Sulwhasoo Gentle Cleanser Foam 200ml (Free Sheet Mask)
Sulwhasoo Gentle Cleanser Foam 200ml (Free Sheet Mask)
Item Q&A

  • Question : Inquiry for the item from 79Dec 15, 2022

    Hi seller
    Thanks for shipping out my parcel so fast.
    However after I opened it up, I realised there is a company chop of Flawless Stunner. But your shop is Ariez and co.
    Why is it so?

    Answer : [Re] Inquiry for the item from 79

    Thank you for your response and we had replied you on another message. We hope to hear from you again soon.

[Special Offer] Innisfree Green Tea Special Kit (4 Items)
[Special Offer] Innisfree Green Tea Special Kit (4 Items)
Item Q&A

  • Question : Inquiry for the item from virge81Nov 13, 2022

    Hi Seller
    Are the items sample size, meaning small .
    or are they the full size.
    is the seed cream jar 50ml, Seed serum 80ml, Balancing lotion 160ml and
    the Balancing Skin Toner 200ml?

    Answer : [Re] Inquiry for the item from virge81

    Thank you for your interests on our products and this product are in sample size of 5ml - 20ml. We hope to hear from you soon.

    Question : [Re] Inquiry for the item from virge81

    Thank you

    Answer : [Re] Inquiry for the item from virge81

    You are most welcome.

Sulwhasoo Clarifying Facial Mask EX (50mlx3)
Sulwhasoo Clarifying Facial Mask EX (50mlx3)
Item Q&A