Q&A board

Q & A Lists
Item Question & Answer
OMRON HEM 7120  BLOOD PRESSURE MONITOR | BP MONITOR [CBX]
OMRON HEM 7120 BLOOD PRESSURE MONITOR | BP MONITOR [CBX]
Item Q&A
  • Question : Inquiry for the item from yap****Nov 17, 2018

    Is there any warranty?

    Answer : [Re] Inquiry for the item from yap****

    We will check and get back to you

  • Question : InquiryOct 31, 2018

    Still available?

    Answer : [Re] Inquiry

    Yes!

  • Question : Where is the warranty fromJul 12, 2018

    Hi, if there's any issues, is it local (Singapore) warranty? thanks

    Answer : [Re] Where is the warranty from

    Dear Customer ,
    may i know for which product you are looking for?so that we will help you to answer your querry.Thank you

    Question : [Re] Where is the warranty from

    Dear Seller, it's the OMRON HEM 7120 BLOOD PRESSURE MONITOR. Oh just realized it's sold out too. Can you advice on the warranty and when will the restock happen thanks

    Answer : [Re] Where is the warranty from

    Dear customer,
    The warranty is for 5 years!
    Will let you know on the restocking soon!
    Thanks!

    Question : [Re] Where is the warranty from

    Hi, I just saw you posted the item again, I have just purchase. My order number is 267171870. I need this urgent as a present, can you help send by this week thanks. I need this Sunday thanks.

    Answer : [Re] Where is the warranty from

    Dear customer,
    Thanks and this will be noted!

    Question : [Re] Where is the warranty from

    Great thanks, received today :)

    Answer : [Re] Where is the warranty from

    You are welcome!

  • Question : Inquiry for the item from kok****Jul 20, 2018

    Hi, can I self collect?

    Answer : [Re] Inquiry for the item from kok****

    Sorry there is no self collection!

    Question : [Re] Inquiry for the item from kok****

    If I order today, when will I receive

    Answer : [Re] Inquiry for the item from kok****

    Dear customer,
    Within 9 business days!

  • Question : Inquiry from joy****Jul 16, 2018

    Warranty for Omron HEM 7120

    I have just received the 2 Omron 7120. I understand there is 5 year warranty. Is there a need to register warranty? I did not see any warranty card.

    Answer : [Re] Inquiry from joy****

    Dear customer,
    You can register it online through
    https://www.omronhealthcare-ap.com/sg/warranty
    Thanks!

+View all Notice, FAQ, Q&A >>
Copper Diamond Cut Water Bottle / 2 Glass & 2 Straw  Ayurvedic Health Benifts【Luxury EDITION】CBX
Copper Diamond Cut Water Bottle / 2 Glass & 2 Straw Ayurvedic Health Benifts【Luxury EDITION】CBX
Item Q&A
  • Question : Inquiry for the item from dan****Nov 15, 2018

    Hi. May I know how big is the bottle and cups? How many ml? Thank you

    Answer : [Re] Inquiry for the item from dan****

    Product Dimensions: 10 x 10 x 25 cm

Johnson & Johnson One Touch Ultra 100 Test Strips [CBX]
Johnson & Johnson One Touch Ultra 100 Test Strips [CBX]
Item Q&A
  • Question : Inquiry for the item from jes****Nov 12, 2018

    What is the difference between the two items?

    Answer : [Re] Inquiry for the item from jes****

    Which 2 items?

    Question : [Re] Inquiry for the item from jes****

    Your product Johnson & Johnson One Touch Ultra 100 Test Strips [CBX] vs the photo attached. Thank you.

    Answer : [Re] Inquiry for the item from jes****

    Its the same!

  • Question : One Touch UltraSep 03, 2018

    Is this test strips the same as One Touch Ultra by LifeScan

    Answer : [Re] One Touch Ultra

    Let me check and get back to you by EOD !

50 Johnson & Johnson One Touch Select Test Strips [CBX]
50 Johnson & Johnson One Touch Select Test Strips [CBX]
Item Q&A
  • Question : Inquiry for the item from lit****Nov 11, 2018

    Hi, may I confirm on the code of the test strips?

    Answer : [Re] Inquiry for the item from lit****

    May i know what code you are referring to?

    Question : [Re] Inquiry for the item from lit****

    In the container of the strips there is this code. I just want to make sure it is a correct code.

    Answer : [Re] Inquiry for the item from lit****

    Let me check on this and get back to you asap!

  • Question : DeliveryOct 20, 2018

  • Question : Inquiry for the item from emi****Oct 08, 2018

  • Question : Inquiry for the item from emi****Oct 08, 2018

  • Question : Inquiry for the item from twi****Sep 08, 2018

+View all Notice, FAQ, Q&A >>
Accu-Chek Performa GlucoMeter | Lancing Device Kit Blood Glucose Meter System [CBX]
Accu-Chek Performa GlucoMeter | Lancing Device Kit Blood Glucose Meter System [CBX]
Item Q&A
  • Question : Inquiry for the item from jas****Nov 09, 2018

    Can I self collect?

    Answer : [Re] Inquiry for the item from jas****

    Sorry therr is no self collection!

  • Question : Stock avaliableOct 03, 2018

    Hi seller, may I know the lead time for delivery??

    Answer : [Re] Stock avaliable

    Within 9 business days!

  • Question : Inquiry for the item from myt****Sep 27, 2018

    Hi, is this item HSA-regulated/licensed? 1yr local warranty by Accu-chek? Thank you

    Answer : [Re] Inquiry for the item from myt****

    Its a authorised and there is warranty which can be claimed online!

  • Question : [Re] Issues with Qoo10 Order 268650595 dated 3 Aug 2018Aug 13, 2018

    Hi Asian Fusion,
    I refer to my earlier question on the above topic and your reply.

    I find your reply "We are really sorry for the inconvenice!" totally unacceptable because your advertisement/offer clearly shows the 100 test strips.
    Furthermore, in your your offer, you have an option to deduct $16 or something which means that you are saying that your 10 test strips cost $16 and that does not make sense because the box of 10 test strips is contained within the Performa Accu-Chek monitor which should be sealed if its is new. Therefore, that $16 deduction option must be for the 100 test strips which you are selling for much more in your other offers.

    Please refund me the $16 since you did not deliver the 100 test strips or I will have to take this up with Qoo10 management since this is a clear case of misrepresentation to defraud innocent customers.
    Thanks.

    Answer : [Re] Issues with Qoo10 Order 268650595 dated 3 Aug 2018

    Please provide your order id, we will check on this and get back to you in a day!

    Question : [Re] [Re] Issues with Qoo10 Order 268650595 dated 3 Aug 2018

    My Order no is 268650595 dated 3 Aug 2018.

    As my case is clearly misrepresentation on your part so please let me know whether you are refunding me for the missing Performa 100 test strips or you will be sending me the box of 100 Performa test strips by tomorrow.

    If I do not receive your reply by tomorrow (17 Aug 2018) I am afraid I will have to report this incident to the Qoo10 management by tomorrow so that other innocent consumers will not be cheated.


    By the way, I am unable to test your Accu-Chek meter because of this problem.

    Answer : [Re] [Re] Issues with Qoo10 Order 268650595 dated 3 Aug 2018

    Please provide us the picture proof of what you have received and we will check into it and take the necessary action!

    Question : [Re] [Re] Issues with Qoo10 Order 268650595 dated 3 Aug 2018

    As requested, attached is a picture of the (badly crumpled) box I received. It contained only the Performa monitor and a box of 10 test strips. I have not tested them if they would work or not. Most importantly, there is no sign of any box of 100 Performa test strips that was included in your offer. I wish to remind you that your offer even allow a deduction of $16 or something if one chooses not to buy the box of 100 Performa test strips.
    A simple check of your postal records will reveal that you sent out only the box of Performa monitor and nothing else. As I have been patiently responding to your replies which basically provides no answer, I will have no choice but to report this case in the customer feedback as well demand that Qoo10 contact all the other buyers of this particular item to check whether they had not been defrauded by your offer if I do not receive a satisfactory reply from you by 18 Aug 2018 (Sat). I am merely requesting that you fulfill your obligations by sending me the missing box of 100 Performa test strips (Sep 2019 expiry). If needed, I am willing to make a official police report to ensure that no other innocent Singaporean buyers get cheated.

    Answer : [Re] [Re] Issues with Qoo10 Order 268650595 dated 3 Aug 2018

    Dear customer,
    We have written to qoo10 on this and the amount be refunded to you in a day or two!

    Question : [Re] [Re] Issues with Qoo10 Order 268650595 dated 3 Aug 2018

    Hi, I appreciate your reply but please explain why you choose to refund me and how much is the refund?
    The reason I bought the Performa monitor with a box of 100 test strips is because I will need the 100 test strips.
    If it is a shipping mistake at your side, then simply send me the missing box of 100 Performa strips and the order is considered complete. I can accept that it is a shipping mistake and accept the delay.
    As such, I would like you to fulfil the item order (and your business obligations) which is to send me the missing box of 100 Performa test strips rather than refund me. Please let me have your reply by tomorrow (19 Aug 2018) so that I don't need to buy a new box of test strips. I will put in the appropriate customer feedback to Qoo10 according to your reply tomorrow.

    Answer : [Re] [Re] Issues with Qoo10 Order 268650595 dated 3 Aug 2018

    Dear customer,
    Kindly note, there is a problem in packaging department which is why we are not able to ship and going ahead with the refund!
    Please mark your order delivered so that we can go ahead and refund the amount!

    Question : [Re] [Re] Issues with Qoo10 Order 268650595 dated 3 Aug 2018

    May I know what is the refund amount?
    I will check with Qoo10 on the refund issue.

    Answer : [Re] [Re] Issues with Qoo10 Order 268650595 dated 3 Aug 2018

    29 SGD!

    Question : [Re] [Re] Issues with Qoo10 Order 268650595 dated 3 Aug 2018

    Hi, I have checked with Qoo10 but they did not say that I need to mark item delivered so that you can refund for the missing box of 100 test strips.

    Please go ahead to refund me or just send me the missing box of 100 test strips.
    Thereafter I will mark the item as delivered and we can close this order.

    Answer : [Re] [Re] Issues with Qoo10 Order 268650595 dated 3 Aug 2018

    Hi, We will try from our side to initiate the refund

    Question : [Re] [Re] Issues with Qoo10 Order 268650595 dated 3 Aug 2018

    Please let me know when you initiate the refund. I will confirm the item delivery once the refund is successful.

    Answer : [Re] [Re] Issues with Qoo10 Order 268650595 dated 3 Aug 2018

    Only when you confirm delivery, can we initiate refund!

    Question : [Re] [Re] Issues with Qoo10 Order 268650595 dated 3 Aug 2018

    Okay, will confirm the delivery and feedback accordingly.
    Please let me know when you initiate the refund.

    Answer : [Re] [Re] Issues with Qoo10 Order 268650595 dated 3 Aug 2018

    we will do it right away!

    Question : [Re] [Re] Issues with Qoo10 Order 268650595 dated 3 Aug 2018

    Appreciate it. Thanks.

    Answer : [Re] [Re] Issues with Qoo10 Order 268650595 dated 3 Aug 2018

    Its done, please withdraw from qmoney!

    Question : [Re] [Re] Issues with Qoo10 Order 268650595 dated 3 Aug 2018

    Will do. Thank you.

    Answer : [Re] [Re] Issues with Qoo10 Order 268650595 dated 3 Aug 2018

    Welcome!

  • Question : The strip per box is $16.00 but result with gluco meter again.Aug 15, 2018

    Hi!

    Whenever I select the strip, the result will be another order of the same but at $27.00 price.

    Pls verify the manner to order order and its price asap.

    W C Wong

    Answer : [Re] The strip per box is $16.00 but result with gluco meter again.

    Dear customer,
    The item is out of stock right now!

+View all Notice, FAQ, Q&A >>
Copper Vessels Copper utensils Hammered Copper Jug Pitcher & 6 Glass Tumbler Set of 7 pieces [CBY]
Copper Vessels Copper utensils Hammered Copper Jug Pitcher & 6 Glass Tumbler Set of 7 pieces [CBY]
Item Q&A
  • Question : enquiryNov 08, 2018

    How long would the shipping take if order today?

    Answer : [Re] enquiry

    Within 9 business days you will receive the item!

MERU SRI SHRI SHREE YANTRA FOR VASTU CORRECTION & PROSPERITY ENERGIZED [CBX]
MERU SRI SHRI SHREE YANTRA FOR VASTU CORRECTION & PROSPERITY ENERGIZED [CBX]
Item Q&A
  • Question : MERU SRI SHRI SHREE YANTRA FOR VASTU CORRECTION & PROSPERITY ENERGIZED [CBX]Nov 07, 2018

    Please advice:

    1. What is the size of this Sri Yantra Meru? Length x Width x Height
    2. What is the material made of?
    3. Is it hollow inside or solid?
    4. What is the weight?
    5. Is it in brand new good condition ? e.g. No colour fading, no dented
    6. Can I come to your shop to view this item?

    Answer : [Re] MERU SRI SHRI SHREE YANTRA FOR VASTU CORRECTION & PROSPERITY ENERGIZED [CBX]

    We will check and get back to you shortly!

Omron Forehead Thermometer Non Contact MC-720 [CBX]
Omron Forehead Thermometer Non Contact MC-720 [CBX]
Item Q&A
  • Question : Inquiry for the item from lut****Nov 07, 2018

    Hi, would like to know if need to claim for warranty, we can claim with omron singapore or need to send to country of origin for warranty claim?
    Also, may I know this product is import from Japan? Or from which country?

    Answer : [Re] Inquiry for the item from lut****

    Yes it can claimed from singapore, and yes its from japan!

  • Question : Inquiry for the item from jia****Oct 23, 2018

    Comes with one year local warranty? Who and where to send to for warranty?

    Answer : [Re] Inquiry for the item from jia****

    Yes it comes with one year warranty and it can claimed online !

  • Question : Inquiry for the item from jin****Aug 22, 2018

    Any Warrenty?

    Answer : [Re] Inquiry for the item from jin****

    Yes there is one year warranty!

  • Question : Inquiry for the item from lim****Aug 21, 2018

    Hi, any warranty on Singapore ?

    Answer : [Re] Inquiry for the item from lim****

    Can you kindly rephrase your question?

Sexy evening party gown long maxi stretchable formal dress [CEH0000040]
Sexy evening party gown long maxi stretchable formal dress [CEH0000040]
Item Q&A
  • Question : Length of skirtNov 03, 2018

    Please kindly let me know whether I can request the length of the skirt to be shorter? Thank you

    Answer : [Re] Length of skirt

    Sorry it cannot be shortened!

  • Question : Size chartOct 21, 2018

    Hi,

    May I have the size chart?
    Do you have Dark Blue for XXL?

    Best regards.

    Answer : [Re] Size chart

    Yeas we do!

  • Question : Inquiry for the item from toh****Sep 26, 2018

    Hi,

    Can give e size chart?
    Thanks

    Answer : [Re] Inquiry for the item from toh****

    Yes i m attaching here!

  • Question : Inquiry related delivery from sei****Jun 26, 2018

    How Long will take delivery? Can collect?

    Answer : [Re] Inquiry related delivery from sei****

    Dear Customer, Sorry to say that you can't able to collect the item by your self. As we support only online sale. And delivery takes 8-10 business days. Thank you!

  • Question : QueryApr 11, 2018

+View all Notice, FAQ, Q&A >>
Casio FX-991EX Classwiz Scientific Calculator [CBX]
Casio FX-991EX Classwiz Scientific Calculator [CBX]
Item Q&A
  • Question : Inquiry for the item from bho****Oct 31, 2018

    can we self collection

    Answer : [Re] Inquiry for the item from bho****

    Sorry there is no self collection option!

  • Question : InfoJun 19, 2018

SPANISH FLY GOLD FEMALE SEX BOOSTER INCREASES SEXUAL STAMINA [CFR]
SPANISH FLY GOLD FEMALE SEX BOOSTER INCREASES SEXUAL STAMINA [CFR]
Item Q&A
24 X OTRIVIN Oxy Fast Relief Adult Nasal Spray 10ml Acts in 25 seconds EXP 2020 [CBX]
24 X OTRIVIN Oxy Fast Relief Adult Nasal Spray 10ml Acts in 25 seconds EXP 2020 [CBX]
Item Q&A
Accu Chek Performa Glucometer | Lancing Device Kit & Glucose Test Strips [CBX]
Accu Chek Performa Glucometer | Lancing Device Kit & Glucose Test Strips [CBX]
Item Q&A
  • Question : More information on itemOct 10, 2018

    I would like to know what is the unit being used in this glucometer. The last one I bought has different unit measurement and different from the one which I have bought from Tan Tock Seng Hospital. Appreciate if you can clarify before I place the order.

    Answer : [Re] More information on item

    Unit is mg/dl sold by us!

  • Question : Item still no where to be seeAug 12, 2018

    Hi Asian Fusion

    Where is my item, you keep telling me shipped out but still not here.

    Order Date: 9 Jul 18
    Shipping date: 25 Jul 18
    Email again on 7 Aug 18 then said shipped 2 days
    Now still no where to be see

    Cart No: 119993181
    Order No: 266314308
    Delivery Info: Delhivery / 680013162736

    If by next week, still never recieve I will ask for refund

    Very Disappointed
    Steven Ang

    Answer : [Re] Item still no where to be see

    Dear customer,
    Your item is yet to be shipped due to some problem in packaging department!
    Will be shipped soon!
    Thanks!

  • Question : What are the Bundle itemsJul 31, 2018

    Hi,

    Can you help to specify all the items in your Bundle Special?
    The picture does not tell exactly what are the items.

    Thank you.

    Answer : [Re] What are the Bundle items

    Dear customer,
    This kit contains Glucometer kit and 100 test strips!

  • Question : Inquiry related delivery from ter****Jul 27, 2018

    Payment make 12 july 2018 order no 266613554 still have not recieve the item more then 2 weeks???

    Answer : [Re] Inquiry related delivery from ter****

    Dear customer,
    Your payment was not inititated due to which the order was not processed. The order got cancelled.
    Kindly place a new order and we will process your order!

  • Question : Still have not recieve my orderJul 24, 2018

    Hi
    I had placed a order for this product on Jul 09, 2018 (Cart no. 119993181) but until now still have not reach me.
    Please check for me.
    Thank

    Regards
    Steven Ang

    Answer : [Re] Still have not recieve my order

    Dear customer,
    Kindly note, the item is delayed in courier department, hence the delay to get delivered!
    It will be delivered within 9 business days!
    Thanks!

+View all Notice, FAQ, Q&A >>
Real 1000 Empty gelatin Clear Caps Capsules Size 0 white blue [CBX]
Real 1000 Empty gelatin Clear Caps Capsules Size 0 white blue [CBX]
Item Q&A
  • Question : Inquiry for the item from ise****Oct 09, 2018

  • Question : Inquiry for the item from ise****Apr 12, 2018

    Hi, do you have the capsule in Size 1? Thank you 😊

    Answer : [Re] Inquiry for the item from ise****

    Dear Customer,
    We appreciate your interest in our products.We check about this with concern team and get back to you within 12-24 hours. Have a lovely day

    Dear Customer,
    Thank you for your patience and cooperation. Upon checking we have stock in size 1 capsules with White-Green color. If you have interest to buy it kindly let us know.Awaiting for your reply
    (Apr 16, 2018 13:50)

    Question : [Re] Inquiry for the item from ise****

    Yes, I am interested to purchase the white-green capsule in size 1. May I know how can I purchase it? Thank you :)

    Answer : [Re] Inquiry for the item from ise****

    Dear Customer,
    We noted your case. Kindly order Real 1000 Empty gelatin Clear Caps Capsules Size 0 white blue [CBX] item instead of this we wil send you White- Green Size 1 capsules. Once you place the order kindly acknowledge us.Thank you

ETHNIC BRIDAL WEDDING ANARKALI SALWAR KAMEEZ INDIAN PAKISTANI DESIGNER SALWAR 💗BEST SELLER💗 [BTF]
ETHNIC BRIDAL WEDDING ANARKALI SALWAR KAMEEZ INDIAN PAKISTANI DESIGNER SALWAR 💗BEST SELLER💗 [BTF]
Item Q&A
  • Question : cheating delivery of different itemSep 27, 2018

    I have waited for so long for this item as shown for an event and the seller just sent a lousy cheap green-red colour cotton piece while the picture was an embroidery sheer chiffon piece.

    ThIs is so sad to entrust a seller and they sent smack in a different piece. I felt CHEATED on this deal and demand a FULL refund..

    Qoo10 GROUP please take this note on your management hands and advise don my full refund please - I have also sent in the seller's contact inn INDIA - please advise how is this refund to be processed. appreciate it !

    HOW CAN Qoo1O allow such a seller to cheat their customers???

    Answer : [Re] cheating delivery of different item

    We are really sorry for what happened, we are not cheating you neither qoo10 is, please let us know if you would like us to send you the one you ordered!
    Thanks!

    Question : [Re] cheating delivery of different item

    Please note that I have already requested for refund - the order was meant for a wedding event but I have no time to wait for another delivery and not knowing what you will send next. the last thing to do is to send a different item.
    Please process the refund as I've already confirm that. Thank you!

    Answer : [Re] cheating delivery of different item

    Dear customer,
    We are really sorry for what happened!
    We are still looking into this matter!
    Give us a day's time to check this issue and revert back to you!
    Thanks!

    Question : [Re] cheating delivery of different item

    Hello there, today is 3 days since you requested to check.
    Please advise if the refund amount of S$71.00 has been processed?
    Appreciate your action in this as we have no time to get into your mishandling issue.
    Kindly note that you DID NOT SEND ITEM as presented on your website PUBLICLY and taken your customer's trust inappropriately.

    TO : Q0010 - please process the refund and advise the return procedures. THANK YOU!!!

    Answer : [Re] cheating delivery of different item

    Dear customer,
    We are extreamly sorry for this situation happened.
    We are still looking into this matter, kindly give us 1 day alone to check this issue and revert back to you!
    Thanks.

    Question : [Re] cheating delivery of different item

    Hello there - please advise if you are processing the refund as you are repeating the same message over again - please process the refund for return as your product is of low quality and irrelevant from what you advertise in the public!!!!!

    Answer : [Re] cheating delivery of different item

    Dear customer,
    Kindly give us the packaging picture with the invoice sent to you as we want to double check on this!
    Hope you understnad!

    Question : [Re] cheating delivery of different item

    Photos

    Answer : [Re] cheating delivery of different item

    Photo

    Question : [Re] cheating delivery of different item

    Photo

    Answer : [Re] cheating delivery of different item

    photo

    Question : [Re] cheating delivery of different item

    photo

    Answer : [Re] cheating delivery of different item

    photo

    Question : [Re] cheating delivery of different item

    Here are all the photos - don't understand why are you doubting our claim of wrong costume - appreciate if you have taken long enough (2 weeks) to process this order and delivery and refund.
    Please be professional and mean your words posted on your website of accepting refund requests.
    This is very stressfull\!!!!!

    Answer : [Re] cheating delivery of different item

    Give us one more day time, we will look into this matter and surely get back!

    Question : [Re] cheating delivery of different item

    ;s note today is 4 days over due from your repeated 1 day delay

    Answer : [Re] cheating delivery of different item

    Dear buyer,

    We understand your anxiety, once we receive the product, immediately we will proces the refund!

    Question : [Re] cheating delivery of different item

    Hi there - item was collected n delivered to you today.

    Answer : [Re] cheating delivery of different item

    Ok we will process the refund today!

Johnson & Johnson One Touch Ultra 300 Test Strips - NEW STOCK- Long Expiry [CBX]
Johnson & Johnson One Touch Ultra 300 Test Strips - NEW STOCK- Long Expiry [CBX]
Item Q&A
  • Question : Inquiry for the item from dpc****Oct 08, 2018

    hi
    may i check on the expiry dates for the strips? thanks

    Answer : [Re] Inquiry for the item from dpc****

    Expiry is october 2019!

Johnson & Johnson One Touch Ultra 150 Test Strips [CBX]
Johnson & Johnson One Touch Ultra 150 Test Strips [CBX]
Item Q&A
  • Question : Inquiry for the item from lis****Oct 02, 2018

    Hi, please check if it’s the same thing. It has a code of 25 in the container.

    Answer : [Re] Inquiry for the item from lis****

    Dear buyer,
    Yes it is the same that you have ordered!

THE BODYGUARD PEPPER DEFENSE SPRAY YOUR PERSONAL BODYGUARD 36 GM [CFR]
THE BODYGUARD PEPPER DEFENSE SPRAY YOUR PERSONAL BODYGUARD 36 GM [CFR]
Item Q&A
  • Question : Inquiry related delivery from hel****Oct 01, 2018

    Hi , if i purchase are you sure u will be able to get pass custom and deliver te item to mi ?

    Answer : [Re] Inquiry related delivery from hel****

    Dear Buyer,

    Yes we assure you that the item will be passed through customs and will be delivered to you. Thanks.

    Have a good day!

  • Question : Inquiry related delivery from hel****Sep 11, 2018

    Hi , how long does te delivery takes to deliver te item to mi ?

    Answer : [Re] Inquiry related delivery from hel****

    Within 10 days!

Accu-Chek PERFORMA 100 Diabetes Glucose Test Strips [CBX] Exp Nov 2019
Accu-Chek PERFORMA 100 Diabetes Glucose Test Strips [CBX] Exp Nov 2019
Item Q&A
  • Question : Inquiry for the item from ann****Sep 30, 2018

    Hi, does the item has its individual coding number?

    Answer : [Re] Inquiry for the item from ann****

    Dear Buyer,

    May we know what coding number you are referring too. Thanks.

  • Question : When will the item be shipped out?!Sep 07, 2018

    Hi,

    Can i check when will I receive the item?

    Ordered last week and scheduled shipping was 5 sep, but till now the item was not shipped out.

    Cart no. 121184724

    Please advise

    Answer : [Re] When will the item be shipped out?!

    Its yet to be shipped due to some problem in courier department.
    Kindly wait for a day or two, we will have it shipped !
    Thanks!

    Question : [Re] When will the item be shipped out?!

    Hi, may i know am I able to receive it by next week? No other alternative for your courier service?
    Can we self collect instead?

    Thank you

    Answer : [Re] When will the item be shipped out?!

    I will check and let you know on monday!

    Question : [Re] When will the item be shipped out?!

    Hi! If self collection, can we do it this weekend?yoir location at boon keng? As we thought delivery is lesser than 6 working days but 5 days passed and still not shipped out

    Answer : [Re] When will the item be shipped out?!

    Yes there was a problem in courier hence the delay.
    Weekend our people are not available!
    So kindly wait till monday!

    Question : [Re] When will the item be shipped out?!

    Hi! Is the item ship out? Why is the status change to “shipping on delivery” ???

    Answer : [Re] When will the item be shipped out?!

    Hi! Is the item ship out? Why is the status change to “shipping on delivery” ???

    Question : [Re] When will the item be shipped out?!

    Hi! Please advise why the status is Change to “shipping on delivery “ when u said u can get back to me on Monday on self collection? So the item is not shipped out at all??

    Please advise

    Answer : [Re] When will the item be shipped out?!

    Dear Customer, Please note your order is already shipped out.
    Tracking number:680013207201
    Tracking link:https://international.delhivery.com/#!/trackdetail/680013207201

    Click above link to track your order.

    Question : [Re] When will the item be shipped out?!

    Hi seller,

    Isn't this shipped from local? Why is the delivery showing from India?

    Please advise!

    Answer : [Re] When will the item be shipped out?!

    Since there was no stock in our singapore office, we had it shipped from our Indian warehosue!

    Question : [Re] When will the item be shipped out?!

    May I know by when I can receive it? I choose to purchase from u as stated delivery will be done within 6 business days and will be domestic and I need the item urgently.. now u tell me it is shipping from India.. which is very contradictory to your statement..

    Please advise

    Answer : [Re] When will the item be shipped out?!

    Within 5 business days!

  • Question : cart no. 120929428Aug 23, 2018

    Hi,

    is my order shipped?

    please advised!

    Answer : [Re] cart no. 120929428

    my order number 270882010

    Question : [Re] cart no. 120929428

    Yes it is shipped and will be delivered in 9 business days!
    680013197574
    https://international.delhivery.com/#!/trackdetail/680013197574
    You can track here from tomorrow!

  • Question : Delay in deliveryAug 20, 2018

    why is the item arrival so long? Order number 269585572. Is your item a genuine product? Where is the company based in?

    Answer : [Re] Delay in delivery

    Yes ours is a genuine product and we are based out from singapore.
    Your order will be delivered in 5 business days. The delay is due to problem in courier department which is sorted out now!
    Tracking id: 680013187855
    Link: https://international.delhivery.com/#!/trackdetail/680013187855

  • Question : Inquiry for the item from lim****Aug 12, 2018

    Why is the expiry date not stated in your advert?

    Answer : [Re] Inquiry for the item from lim****

    It is stated in the title!

    Question : [Re] Inquiry for the item from lim****

    My apologies!

    Answer : [Re] Inquiry for the item from lim****

    Not a problem!

+View all Notice, FAQ, Q&A >>
NEEM OIL 10ML TO 30ML 100% NATURAL PURE UNDILUTED UNCUT ESSENTIAL OIL [CBX]
NEEM OIL 10ML TO 30ML 100% NATURAL PURE UNDILUTED UNCUT ESSENTIAL OIL [CBX]
Item Q&A
  • Question : DeliverySep 19, 2018

  • Question : Inquiry for the item from eyo****Jul 07, 2018

    Can be use on hair?

    Answer : [Re] Inquiry for the item from eyo****

    Dear customer,
    Yes it can be used for hair!

  • Question : Inquiry for the item from jul****Apr 10, 2018

    For spraying on plants, how to dilute? Use water? What is the proportion?

    Answer : [Re] Inquiry for the item from jul****

    Dear Customer,
    We appreciate your interest in our products. In 500ml water dilute 5ml of Neem oil to spray on plants.

  • Question : Inquiry for the item from 21b****Mar 03, 2018

    How to use? Pls advise thanks

    Answer : [Re] Inquiry for the item from 21b****

    Dear Customer,
    It can be used in many ways:
    Can be used in medicines, cosmetics, massage therapy with carrier oils and with a aroma diffuser. It all depends upon the need.

  • Question : For 30ml item, azadirachta indica how many ppm?Feb 28, 2018

    For 30ml item, azadirachta indica how many ppm?

    Answer : [Re] For 30ml item, azadirachta indica how many ppm?

    Dear Customer,
    The azardirachtin rate in 30ml neem oil is 1500ppm.

Golecha 12 Natural Herbal Henna Cones Temporary Tattoo Body Art Mehandi ink [CBX]
Golecha 12 Natural Herbal Henna Cones Temporary Tattoo Body Art Mehandi ink [CBX]
Item Q&A
  • Question : ReceiptSep 21, 2018

Accu-Chek Active | 2 X 50 Test Strips | Free Shipping | Expiry June 2019
Accu-Chek Active | 2 X 50 Test Strips | Free Shipping | Expiry June 2019
Item Q&A
  • Question : Inquiry related delivery from cat****Sep 17, 2018

    Hi Seller, if i putup the order today, when can i receive the accu-chek active? Thanks.

    Answer : [Re] Inquiry related delivery from cat****

    Within 10 days!

  • Question : Shipping delayAug 16, 2018

    Hi Seller,

    I would like to know when will my item be deliver to me?

    Please advise.

    Poh

    Answer : [Re] Shipping delay

    Please provide your order id?

    Question : [Re] Shipping delay

    Hi my order id is 269680784
    cart no : 120753925

    Answer : [Re] Shipping delay

    we wont be open on 19 aug. can you send it on 20th instead >

    Question : [Re] Shipping delay

    18th we will be open till 1 pm

    Answer : [Re] Shipping delay

    It will be delivered after 20 th!

    Question : [Re] Shipping delay

    hello its 21 AUG why is your shipment so slow. and you are base in singapore.

    Answer : [Re] Shipping delay

    680013187774
    https://international.delhivery.com/#!/trackdetail/680013187774
    Its delivered today!

Real 1000 Empty gelatin Clear Caps Capsules Size 0 [CBX]
Real 1000 Empty gelatin Clear Caps Capsules Size 0 [CBX]
Item Q&A
  • Question : Inquiry related cancel and refund from sum****Sep 13, 2018

    Can you please let me know when I'll be getting the capsules. I need to take my medication, I've waited too long.

    Answer : [Re] Inquiry related cancel and refund from sum****

    In 4-5 days

  • Question : Inquiry related cancel and refund from sum****Sep 12, 2018

    I'm still waiting for the capsules which you promised I'll received in 7 days from 3/9.

    If you can't delivery please cancel my order and refund me.

    Answer : [Re] Inquiry related cancel and refund from sum****

    Dear Customer, We truely apologize for the inconveneince. Please note dute to some shipment delay your order deliver is getting delay. Rest assured you will receive the item.
    Thank you!

  • Question : Order not delivered yet. Cart no. 120961646Sep 03, 2018

    My order (Cart no. 120961646) is still not here yet. Kindly advise if item is coming otherwise I'll cancel the order. Thanks

    Answer : [Re] Order not delivered yet. Cart no. 120961646

    It is transit and will be delivered in 7 days!

OMRON HEM AUTOMATIC BLOOD PRESSURE MONITOR 7124 [CBX]
OMRON HEM AUTOMATIC BLOOD PRESSURE MONITOR 7124 [CBX]
Item Q&A
  • Question : Inquiry related delivery from tan****Sep 11, 2018

    I have ordered 5 units , can I know when can I receive the items.

    Answer : [Re] Inquiry related delivery from tan****

    Please provide your order id!

  • Question : Inquiry for the item from joy****Aug 06, 2018

    1) What is the difference between model 7124 vs 7120?

    2) Does 7124 come with 5 years' warranty?

    3) when will 7120 be restocked?

    Answer : [Re] Inquiry for the item from joy****

    The difference between 7124 and 7120 is that 7124 has the last reading memory!
    Yes it comes with 5 years warranty!
    It will restocked soon!
    Thanks!

  • Question : Inquiry for the item from fan****Aug 02, 2018

  • Question : WarrantyJul 05, 2018

    May I know this is 5 years warranty .

    Answer : [Re] Warranty

    Dear customer,
    Yes!

  • Question : WarrantyJun 15, 2018

    Any warranty? Appreciate your prompt reply, thanks.

    Answer : [Re] Warranty

    Dear Customer, Thanks for reaching us. To address your concern we will check this with relevant team and get back to you.

Helichrysum OIL 100%NATURAL PURE UNDILUTED UNCUT ESSENTIAL OIL 10ML TO 30ML [CBX]
Helichrysum OIL 100%NATURAL PURE UNDILUTED UNCUT ESSENTIAL OIL 10ML TO 30ML [CBX]
Item Q&A
  • Question : Inquiry related delivery from geo****Sep 04, 2018

    Hi Seller
    I need urgently for my leg injured & scar healing.
    If I order today when can I get it?
    Your respond is very much appreciated.

    Answer : [Re] Inquiry related delivery from geo****

    If you order today, you will receive in 15 days!

  • Question : Inquiry related delivery from geo****Sep 04, 2018

    Hi Seller
    I need urgently for my leg injured & scar healing.
    If I order today when can I get it?
    Your respond is very much appreciated.

    Answer : [Re] Inquiry related delivery from geo****

    If you order today, you will receive in 15 days!

Pink Rose Petals Powder Organic Anti Aging Wrinkles Face Mask Cool Bath 50 + 5 gs [CBX]
Pink Rose Petals Powder Organic Anti Aging Wrinkles Face Mask Cool Bath 50 + 5 gs [CBX]
Item Q&A
Accu-Chek Instant S Blood Glucose Diabetics test stips 100 [CBX]
Accu-Chek Instant S Blood Glucose Diabetics test stips 100 [CBX]
Item Q&A
  • Question : When will I receive the productAug 16, 2018

    I ordered the Accu chek Instant S Glucose test strips 100. Still it shows waiting for shipment permission. When can i get the product?

    Answer : [Re] When will I receive the product

    Please provide your order id?

    Question : [Re] When will I receive the product

    Cart no. 120793599

    Answer : [Re] When will I receive the product

    It will be delivered in 12 business days!

  • Question : Inquiry related delivery from cod****Aug 08, 2018

    Hi, how fast the delivery?

    Answer : [Re] Inquiry related delivery from cod****

    From the day of placing the order, you wiill receive your order within 9 business days!

  • Question : Inquiry for the item from tch****Jul 09, 2018

    May I know what is the expiry date of the test strip?

    Answer : [Re] Inquiry for the item from tch****

    July 2019

    Question : [Re] Inquiry for the item from tch****

    How long the shipment will be after my purchase?

    Answer : [Re] Inquiry for the item from tch****

    Dear customer,
    After purchase, you will receive item within 9 business days!
    Thanks!

INDIAN DESIGNER BOLLYWOOD WEDDING PARTY WEAR SAREE SARI CAPE STYLE BLOUSE OFFERS [CBZ0001738]
INDIAN DESIGNER BOLLYWOOD WEDDING PARTY WEAR SAREE SARI CAPE STYLE BLOUSE OFFERS [CBZ0001738]
Item Q&A
  • Question : Inquiry for the item from win****Aug 16, 2018

    Hello seller,
    Very beautiful n rosy just what I looking for.
    May I know if I may go for fitting, or do you have a walk in shop or warehouse?

    Thks.

    Answer : [Re] Inquiry for the item from win****

    Dear customer,
    We are glad you liked our product.
    We dont have a warehouse to try from as we are an online store!
    You may specify your size however!
    Thanks!

    The measurements you can provide us and we will customise for you which will be 20.61 sgd extra!
    (Aug 17, 2018 19:50)

Chocolate Kinder Joy Surprise Eggs Gift Inside Kids 50 X Girls [CAG0002696]
Chocolate Kinder Joy Surprise Eggs Gift Inside Kids 50 X Girls [CAG0002696]
Item Q&A
  • Question : Inquiry for the item from muh****Aug 13, 2018

    Are kinder joy surprise egg chocolates HALAL certified?

    Answer : [Re] Inquiry for the item from muh****

    Yes it is!