Q&A board

Q & A Lists
Item Question & Answer
Copper Vessels Copper utensils Hammered Copper Jug Pitcher & 6 Glass Tumbler Set of 7 pieces [CBY]
Copper Vessels Copper utensils Hammered Copper Jug Pitcher & 6 Glass Tumbler Set of 7 pieces [CBY]
Item Q&A
  • Question : enquiryNov 08, 2018

    How long would the shipping take if order today?

    Answer : [Re] enquiry

    Within 9 business days you will receive the item!

    Question : [Re] enquiry

    9 business from now or from date of order?

    Answer : [Re] enquiry

    5- 9 business working days maximum, from the day shipped!

Accu-Chek Instant S Blood Glucose Diabetics test stips 200 [CBX]
Accu-Chek Instant S Blood Glucose Diabetics test stips 200 [CBX]
Item Q&A
  • Question : Inquiry for the item from win****Jan 17, 2019

    Can i confirm the expiry date is no later than dec 2019?

    Answer : [Re] Inquiry for the item from win****

    Yes thats right!

  • Question : Inquiry for the item from sal****Dec 15, 2018

    Is this product same as accu-check active as per attachment?

    Answer : [Re] Inquiry for the item from sal****

    Yes it is the same!

    Question : [Re] Inquiry for the item from sal****

    Hi Seller,

    I received the product you sent to me. It is not the same as accu-check active as mentioned by you.

    It is smaller than accu-check active and my machine cannot read it. Thus cannot use.

    Are you able to send me the accu-check active?

    Answer : [Re] Inquiry for the item from sal****

    We will check and get back to you

    Please provide us the picture of the item you received?
    (Jan 03, 2019 18:01)

  • Question : Inquiry for the item from yon****Dec 28, 2018

    when is the expiry?

    Answer : [Re] Inquiry for the item from yon****

    Expiry date is december 2019!

Accu-Chek Instant S Meter Glucometer with 10 Strips [CBX]
Accu-Chek Instant S Meter Glucometer with 10 Strips [CBX]
Item Q&A
  • Question : Inquiry from 240****Jan 06, 2019

  • Question : Inquiry for the item from 236****Dec 25, 2018

    1) Is the unit shown in mmol or mg?
    2) May I pick up personally so that i can get it on the day i place my order?

    Answer : [Re] Inquiry for the item from 236****

    The reading is mg/dl!
    Sorry there is no self collection option!

  • Question : When is my order 267871410 delivered?Jul 31, 2018

    Pls advise when is my order 267871410 delivered?

    Answer : [Re] When is my order 267871410 delivered?

    Your item has not shipped yet as there is a problem in packaging departmnent, will let you know the details once its shipped!

    Question : [Re] When is my order 267871410 delivered?

    Pls advise when is my order 267871410 delivered? almost 3 weeks from order still no response..

    Answer : [Re] When is my order 267871410 delivered?

    Dear customer,
    Your item has not shipped yet as there is a problem in packaging departmnent, will let you know the details once its shipped!

Accu-Chek Performa GlucoMeter | Lancing Device Kit Blood Glucose Meter System [CBX]
Accu-Chek Performa GlucoMeter | Lancing Device Kit Blood Glucose Meter System [CBX]
Item Q&A
  • Question : Inquiry for the item from loo****Jan 11, 2019

    Dear seller, would you be able to show a demo before I purchase?

    Answer : [Re] Inquiry for the item from loo****

    Dear buyer,
    Sorry we dont give any demo for these items!
    Thank you!

  • Question : Inquiry for the item from 240****Dec 19, 2018

    Does this product show the reading in mg/dL or mmol/L.

    Answer : [Re] Inquiry for the item from 240****

    The reading is in mg/dl!

  • Question : Inquiry related return and exchange from 237****Dec 11, 2018

    Dear sir ,good day, can please
    exchange the Glucometer kit machines for me from
    106 mg/dl to 5.8 mmol/L thank you sir


    Order date : Nov 30, 2018 Cart no. : 123437612
    Shipping date : Dec 01, 2018 Order no. : 284547349
    Delivery Info : delhivery / 680013279931

    Answer : [Re] Inquiry related return and exchange from 237****

    680013279931
    https://international.delhivery.com/#!/trackdetail/680013279931
    Your order is delivered on 4th december which is past 7 days!
    Sorry we cannot replace your item!

  • Question : Inquiry related return and exchange from 237****Dec 11, 2018

    Dear sir ,good day, can please
    exchange the Glucometer kit machines for me from
    106 mg/dl to 5.8 mmol/L thank you sir

    Answer : [Re] Inquiry related return and exchange from 237****

    Please provide your order id for us to check?

  • Question : Inquiry related return and exchange from 237****Dec 09, 2018

    My order no is. 284547349

    Answer : [Re] Inquiry related return and exchange from 237****

    680013279931
    https://international.delhivery.com/#!/trackdetail/680013279931
    Its delivered on december 4!

+View all Notice, FAQ, Q&A >>
Blue and white hand painted ceramic pumpkin knobs Set of 25 [CBY]
Blue and white hand painted ceramic pumpkin knobs Set of 25 [CBY]
Item Q&A
  • Question : Inquiry for the item from Lyd****Jan 10, 2019

    How long is the screw?

    Answer : [Re] Inquiry for the item from Lyd****

    Dimensions : 2.0 inch diameter & 1.5 inch height.

Casio FX-991ES Plus Scientific Calculator FX991ES + FX 991 ES 417 [CBX]
Casio FX-991ES Plus Scientific Calculator FX991ES + FX 991 ES 417 [CBX]
Item Q&A
  • Question : Inquiry for the item from smo****Jan 04, 2019

  • Question : Inquiry related delivery from rad****Jul 11, 2018

    Hey seller what going on I ordered last july 4 (991ES & 991EX) and you told me that i will receive about the tracking info(9jul18), what’s happening with your packaging department?

    Answer : [Re] Inquiry related delivery from rad****

    Dear customer,
    Kindly provide your order number?

  • Question : Inquiry for the item from nit****May 16, 2018

    Hi, do you have this in stock?

    Thank you

    Answer : [Re] Inquiry for the item from nit****

    Dear Customer,We appreciate your interest in our products and services. To address your concerns, please note we have stock for this item

Accu-Chek Instant S Blood Glucose Diabetics test stips 100 [CBX]
Accu-Chek Instant S Blood Glucose Diabetics test stips 100 [CBX]
Item Q&A
  • Question : Inquiry related delivery from nik****Jan 02, 2019

    Hi may I know if this is in stock? How long will I receive the item once I place my order today?

    Answer : [Re] Inquiry related delivery from nik****

    yes ,This is available.

    It takes delivered to 8 Business days

    Thank You!
    (Jan 05, 2019 17:42)

  • Question : When will I receive the productAug 16, 2018

    I ordered the Accu chek Instant S Glucose test strips 100. Still it shows waiting for shipment permission. When can i get the product?

    Answer : [Re] When will I receive the product

    Please provide your order id?

    Question : [Re] When will I receive the product

    Cart no. 120793599

    Answer : [Re] When will I receive the product

    It will be delivered in 12 business days!

  • Question : Inquiry related delivery from cod****Aug 08, 2018

    Hi, how fast the delivery?

    Answer : [Re] Inquiry related delivery from cod****

    From the day of placing the order, you wiill receive your order within 9 business days!

  • Question : Inquiry for the item from tch****Jul 09, 2018

    May I know what is the expiry date of the test strip?

    Answer : [Re] Inquiry for the item from tch****

    July 2019

    Question : [Re] Inquiry for the item from tch****

    How long the shipment will be after my purchase?

    Answer : [Re] Inquiry for the item from tch****

    Dear customer,
    After purchase, you will receive item within 9 business days!
    Thanks!

Copper Diamond Cut Water Bottle / 2 Glass & 2 Straw  Ayurvedic Health Benifts【Luxury EDITION】CBX
Copper Diamond Cut Water Bottle / 2 Glass & 2 Straw Ayurvedic Health Benifts【Luxury EDITION】CBX
Item Q&A
  • Question : Inquiry for the item from smt****Dec 21, 2018

    Stock available now? How long will be taken to reach me? local company?

    Answer : [Re] Inquiry for the item from smt****

    Yes its available!
    If you order, it will take 8 business days to reach you!

  • Question : Inquiry for the item from dan****Nov 15, 2018

    Hi. May I know how big is the bottle and cups? How many ml? Thank you

    Answer : [Re] Inquiry for the item from dan****

    Product Dimensions: 10 x 10 x 25 cm

Tibet Monks Burgundy Red 100% Wool Meditation Shawl From Tibet Yoga [CBY]
Tibet Monks Burgundy Red 100% Wool Meditation Shawl From Tibet Yoga [CBY]
Item Q&A
  • Question : Inquiry for the item from ken****Dec 15, 2018

    Hi, may I know whether this is good for summer weather (33 Celsius)?
    If not, please recommend alternative, thank you.

    To wear daily for outdoor.

    Answer : [Re] Inquiry for the item from ken****

    Yes it is recommeneded for daily wear in summer!

OMRON HEM 7120  BLOOD PRESSURE MONITOR | BP MONITOR [CBX]
OMRON HEM 7120 BLOOD PRESSURE MONITOR | BP MONITOR [CBX]
Item Q&A
  • Question : Inquiry for the item from koh****Dec 14, 2018

  • Question : Inquiry related delivery from cat****Nov 20, 2018

  • Question : Inquiry for the item from yap****Nov 17, 2018

    Is there any warranty?

    Answer : [Re] Inquiry for the item from yap****

    We will check and get back to you

    Yes there is 5 years warranty!
    (Nov 20, 2018 15:15)

  • Question : InquiryOct 31, 2018

    Still available?

    Answer : [Re] Inquiry

    Yes!

  • Question : Where is the warranty fromJul 12, 2018

    Hi, if there's any issues, is it local (Singapore) warranty? thanks

    Answer : [Re] Where is the warranty from

    Dear Customer ,
    may i know for which product you are looking for?so that we will help you to answer your querry.Thank you

    Question : [Re] Where is the warranty from

    Dear Seller, it's the OMRON HEM 7120 BLOOD PRESSURE MONITOR. Oh just realized it's sold out too. Can you advice on the warranty and when will the restock happen thanks

    Answer : [Re] Where is the warranty from

    Dear customer,
    The warranty is for 5 years!
    Will let you know on the restocking soon!
    Thanks!

    Question : [Re] Where is the warranty from

    Hi, I just saw you posted the item again, I have just purchase. My order number is 267171870. I need this urgent as a present, can you help send by this week thanks. I need this Sunday thanks.

    Answer : [Re] Where is the warranty from

    Dear customer,
    Thanks and this will be noted!

    Question : [Re] Where is the warranty from

    Great thanks, received today :)

    Answer : [Re] Where is the warranty from

    You are welcome!

+View all Notice, FAQ, Q&A >>
Accu Chek Performa Glucometer And 100 Test Strips Combo Offer [CBX]
Accu Chek Performa Glucometer And 100 Test Strips Combo Offer [CBX]
Item Q&A
  • Question : Inquiry for the item from hsi****Dec 13, 2018

    Does the meter comes with casing?

    Answer : [Re] Inquiry for the item from hsi****

    Hi!
    Actually in this bundle offer you will receive the glucometer and Strips both!!
    Casing is not available with this.
    Thanks!

  • Question : More information on itemOct 10, 2018

    I would like to know what is the unit being used in this glucometer. The last one I bought has different unit measurement and different from the one which I have bought from Tan Tock Seng Hospital. Appreciate if you can clarify before I place the order.

    Answer : [Re] More information on item

    Unit is mg/dl sold by us!

  • Question : Item still no where to be seeAug 12, 2018

    Hi Asian Fusion

    Where is my item, you keep telling me shipped out but still not here.

    Order Date: 9 Jul 18
    Shipping date: 25 Jul 18
    Email again on 7 Aug 18 then said shipped 2 days
    Now still no where to be see

    Cart No: 119993181
    Order No: 266314308
    Delivery Info: Delhivery / 680013162736

    If by next week, still never recieve I will ask for refund

    Very Disappointed
    Steven Ang

    Answer : [Re] Item still no where to be see

    Dear customer,
    Your item is yet to be shipped due to some problem in packaging department!
    Will be shipped soon!
    Thanks!

  • Question : What are the Bundle itemsJul 31, 2018

    Hi,

    Can you help to specify all the items in your Bundle Special?
    The picture does not tell exactly what are the items.

    Thank you.

    Answer : [Re] What are the Bundle items

    Dear customer,
    This kit contains Glucometer kit and 100 test strips!

  • Question : Inquiry related delivery from ter****Jul 27, 2018

    Payment make 12 july 2018 order no 266613554 still have not recieve the item more then 2 weeks???

    Answer : [Re] Inquiry related delivery from ter****

    Dear customer,
    Your payment was not inititated due to which the order was not processed. The order got cancelled.
    Kindly place a new order and we will process your order!

+View all Notice, FAQ, Q&A >>
Accu Chek PERFORMA 100 X 2 Diabetes Glucose Test Strips [CBX] Exp Nov 2019
Accu Chek PERFORMA 100 X 2 Diabetes Glucose Test Strips [CBX] Exp Nov 2019
Item Q&A
  • Question : Inquiry for the item from ski****Dec 11, 2018

    Hi, will these strips work with the accu chek performa device purchased locally in SG? My device currently uses strips with the code "222". Thanks.

    Answer : [Re] Inquiry for the item from ski****

    Yes it can be used!

  • Question : Inquiry related delivery from jon****May 21, 2018

    Hi,

    Would like to check about the delivery status?

    Thanks.
    Joni

    Answer : [Re] Inquiry related delivery from jon****

    Hi Joni,
    Kindly help us with your order ID for further investigation. Thank you

    Question : [Re] Inquiry related delivery from jon****

    Hi

    My order id: 257440443

    Thanks
    Joni

    Answer : [Re] Inquiry related delivery from jon****

    Thanks Joni. Upon checking your order is ready to dispatch, Once item is shipped out you will receive your goods within 4-5 days. Thank you for reaching us. Have a good day!

  • Question : Inquiry related delivery from OSW****May 15, 2018

    Can let me know when to expect delivery as it still puts as shipping requested until now... thanks

    Answer : [Re] Inquiry related delivery from OSW****

    Dear Customer,
    Please note your order is ready to dispatch. The estimate delivery date is 6-7 business days. Thank you

  • Question : Inquiry for the item from yew****May 07, 2018

    Hi, when is the expiry of the strips?

    Answer : [Re] Inquiry for the item from yew****

    Dear Customer, Expiry date is April 2019

  • Question : Inquiry for the item from dar****May 05, 2018

    Expiry date pls

    Answer : [Re] Inquiry for the item from dar****

    Hi , Please note Expiry date is April 2019

+View all Notice, FAQ, Q&A >>
Copper utensils ★ Copper Vessels ★ Copper Jug Pitcher Drink ware Accessory for Ayurvedic Healing [CB
Copper utensils ★ Copper Vessels ★ Copper Jug Pitcher Drink ware Accessory for Ayurvedic Healing [CB
Item Q&A
  • Question : Inquiry for the item from rob****Nov 30, 2018

    Please confirm if this jug is 100% copper internally and externally. I am confused by the silvery external look and wonder if it might be a hybrid of two different metals. I am interested in the hammered design. Thanks.

    Answer : [Re] Inquiry for the item from rob****

    Yes its copper both sides, but its silver coated!
    100% copper!

    Question : [Re] Inquiry for the item from rob****

    Thanks for your reply. However, I've ordered from you another jug with 2 glasses.

    Answer : [Re] Inquiry for the item from rob****

    Thank you

ANARKALI DESIGNER ETHNIC SALWAR KAMEEZ PAKISTANI INDIAN BOLLYWOOD STYLISH DRESS[BTF0000172]
ANARKALI DESIGNER ETHNIC SALWAR KAMEEZ PAKISTANI INDIAN BOLLYWOOD STYLISH DRESS[BTF0000172]
Item Q&A
Omron Forehead Thermometer Non Contact MC-720 [CBX]
Omron Forehead Thermometer Non Contact MC-720 [CBX]
Item Q&A
  • Question : Inquiry for the item from p25****Nov 23, 2018

  • Question : Inquiry from ale****Nov 19, 2018

    This product warranty under Omron Singapore?

    Answer : [Re] Inquiry from ale****

    Yes you can claim online!

  • Question : Inquiry for the item from lut****Nov 07, 2018

    Hi, would like to know if need to claim for warranty, we can claim with omron singapore or need to send to country of origin for warranty claim?
    Also, may I know this product is import from Japan? Or from which country?

    Answer : [Re] Inquiry for the item from lut****

    Yes it can claimed from singapore, and yes its from japan!

  • Question : Inquiry for the item from jia****Oct 23, 2018

    Comes with one year local warranty? Who and where to send to for warranty?

    Answer : [Re] Inquiry for the item from jia****

    Yes it comes with one year warranty and it can claimed online !

  • Question : Inquiry for the item from jin****Aug 22, 2018

    Any Warrenty?

    Answer : [Re] Inquiry for the item from jin****

    Yes there is one year warranty!

+View all Notice, FAQ, Q&A >>
Johnson & Johnson One Touch Ultra 100 Test Strips [CBX]
Johnson & Johnson One Touch Ultra 100 Test Strips [CBX]
Item Q&A
  • Question : Inquiry for the item from jen****Nov 21, 2018

    Hello, what is expiry date for the test strips and can we selfcollect from your shop? Tks

    Answer : [Re] Inquiry for the item from jen****

    Hi!
    Sorry We dont have self collection Options!
    Its expiry date - October 2019

    Thanks!

    Question : [Re] Inquiry for the item from jen****

    Tks

    Answer : [Re] Inquiry for the item from jen****

    welcome!

  • Question : Inquiry for the item from jes****Nov 12, 2018

    What is the difference between the two items?

    Answer : [Re] Inquiry for the item from jes****

    Which 2 items?

    Question : [Re] Inquiry for the item from jes****

    Your product Johnson & Johnson One Touch Ultra 100 Test Strips [CBX] vs the photo attached. Thank you.

    Answer : [Re] Inquiry for the item from jes****

    Its the same!

  • Question : One Touch UltraSep 03, 2018

    Is this test strips the same as One Touch Ultra by LifeScan

    Answer : [Re] One Touch Ultra

    Let me check and get back to you by EOD !

50 Johnson & Johnson One Touch Select Test Strips [CBX]
50 Johnson & Johnson One Touch Select Test Strips [CBX]
Item Q&A
  • Question : Inquiry for the item from lit****Nov 11, 2018

    Hi, may I confirm on the code of the test strips?

    Answer : [Re] Inquiry for the item from lit****

    May i know what code you are referring to?

    Question : [Re] Inquiry for the item from lit****

    In the container of the strips there is this code. I just want to make sure it is a correct code.

    Answer : [Re] Inquiry for the item from lit****

    Let me check on this and get back to you asap!

  • Question : DeliveryOct 20, 2018

  • Question : Inquiry for the item from emi****Oct 08, 2018

  • Question : Inquiry for the item from emi****Oct 08, 2018

  • Question : Inquiry for the item from twi****Sep 08, 2018

+View all Notice, FAQ, Q&A >>
MERU SRI SHRI SHREE YANTRA FOR VASTU CORRECTION & PROSPERITY ENERGIZED [CBX]
MERU SRI SHRI SHREE YANTRA FOR VASTU CORRECTION & PROSPERITY ENERGIZED [CBX]
Item Q&A
  • Question : MERU SRI SHRI SHREE YANTRA FOR VASTU CORRECTION & PROSPERITY ENERGIZED [CBX]Nov 07, 2018

    Please advice:

    1. What is the size of this Sri Yantra Meru? Length x Width x Height
    2. What is the material made of?
    3. Is it hollow inside or solid?
    4. What is the weight?
    5. Is it in brand new good condition ? e.g. No colour fading, no dented
    6. Can I come to your shop to view this item?

    Answer : [Re] MERU SRI SHRI SHREE YANTRA FOR VASTU CORRECTION & PROSPERITY ENERGIZED [CBX]

    We will check and get back to you shortly!

Sexy evening party gown long maxi stretchable formal dress [CEH0000040]
Sexy evening party gown long maxi stretchable formal dress [CEH0000040]
Item Q&A
  • Question : Length of skirtNov 03, 2018

    Please kindly let me know whether I can request the length of the skirt to be shorter? Thank you

    Answer : [Re] Length of skirt

    Sorry it cannot be shortened!

  • Question : Size chartOct 21, 2018

    Hi,

    May I have the size chart?
    Do you have Dark Blue for XXL?

    Best regards.

    Answer : [Re] Size chart

    Yeas we do!

  • Question : Inquiry for the item from toh****Sep 26, 2018

    Hi,

    Can give e size chart?
    Thanks

    Answer : [Re] Inquiry for the item from toh****

    Yes i m attaching here!

  • Question : Inquiry related delivery from sei****Jun 26, 2018

    How Long will take delivery? Can collect?

    Answer : [Re] Inquiry related delivery from sei****

    Dear Customer, Sorry to say that you can't able to collect the item by your self. As we support only online sale. And delivery takes 8-10 business days. Thank you!

  • Question : QueryApr 11, 2018

+View all Notice, FAQ, Q&A >>
Casio FX-991EX Classwiz Scientific Calculator [CBX]
Casio FX-991EX Classwiz Scientific Calculator [CBX]
Item Q&A
  • Question : Inquiry for the item from bho****Oct 31, 2018

    can we self collection

    Answer : [Re] Inquiry for the item from bho****

    Sorry there is no self collection option!

  • Question : InfoJun 19, 2018

SPANISH FLY GOLD FEMALE SEX BOOSTER INCREASES SEXUAL STAMINA [CFR]
SPANISH FLY GOLD FEMALE SEX BOOSTER INCREASES SEXUAL STAMINA [CFR]
Item Q&A
24 X OTRIVIN Oxy Fast Relief Adult Nasal Spray 10ml Acts in 25 seconds EXP 2020 [CBX]
24 X OTRIVIN Oxy Fast Relief Adult Nasal Spray 10ml Acts in 25 seconds EXP 2020 [CBX]
Item Q&A
Real 1000 Empty gelatin Clear Caps Capsules Size 0 white blue [CBX]
Real 1000 Empty gelatin Clear Caps Capsules Size 0 white blue [CBX]
Item Q&A
  • Question : Inquiry for the item from ise****Oct 09, 2018

  • Question : Inquiry for the item from ise****Apr 12, 2018

    Hi, do you have the capsule in Size 1? Thank you 😊

    Answer : [Re] Inquiry for the item from ise****

    Dear Customer,
    We appreciate your interest in our products.We check about this with concern team and get back to you within 12-24 hours. Have a lovely day

    Dear Customer,
    Thank you for your patience and cooperation. Upon checking we have stock in size 1 capsules with White-Green color. If you have interest to buy it kindly let us know.Awaiting for your reply
    (Apr 16, 2018 13:50)

    Question : [Re] Inquiry for the item from ise****

    Yes, I am interested to purchase the white-green capsule in size 1. May I know how can I purchase it? Thank you :)

    Answer : [Re] Inquiry for the item from ise****

    Dear Customer,
    We noted your case. Kindly order Real 1000 Empty gelatin Clear Caps Capsules Size 0 white blue [CBX] item instead of this we wil send you White- Green Size 1 capsules. Once you place the order kindly acknowledge us.Thank you

ETHNIC BRIDAL WEDDING ANARKALI SALWAR KAMEEZ INDIAN PAKISTANI DESIGNER SALWAR 💗BEST SELLER💗 [BTF]
ETHNIC BRIDAL WEDDING ANARKALI SALWAR KAMEEZ INDIAN PAKISTANI DESIGNER SALWAR 💗BEST SELLER💗 [BTF]
Item Q&A
  • Question : cheating delivery of different itemSep 27, 2018

    I have waited for so long for this item as shown for an event and the seller just sent a lousy cheap green-red colour cotton piece while the picture was an embroidery sheer chiffon piece.

    ThIs is so sad to entrust a seller and they sent smack in a different piece. I felt CHEATED on this deal and demand a FULL refund..

    Qoo10 GROUP please take this note on your management hands and advise don my full refund please - I have also sent in the seller's contact inn INDIA - please advise how is this refund to be processed. appreciate it !

    HOW CAN Qoo1O allow such a seller to cheat their customers???

    Answer : [Re] cheating delivery of different item

    We are really sorry for what happened, we are not cheating you neither qoo10 is, please let us know if you would like us to send you the one you ordered!
    Thanks!

    Question : [Re] cheating delivery of different item

    Please note that I have already requested for refund - the order was meant for a wedding event but I have no time to wait for another delivery and not knowing what you will send next. the last thing to do is to send a different item.
    Please process the refund as I've already confirm that. Thank you!

    Answer : [Re] cheating delivery of different item

    Dear customer,
    We are really sorry for what happened!
    We are still looking into this matter!
    Give us a day's time to check this issue and revert back to you!
    Thanks!

    Question : [Re] cheating delivery of different item

    Hello there, today is 3 days since you requested to check.
    Please advise if the refund amount of S$71.00 has been processed?
    Appreciate your action in this as we have no time to get into your mishandling issue.
    Kindly note that you DID NOT SEND ITEM as presented on your website PUBLICLY and taken your customer's trust inappropriately.

    TO : Q0010 - please process the refund and advise the return procedures. THANK YOU!!!

    Answer : [Re] cheating delivery of different item

    Dear customer,
    We are extreamly sorry for this situation happened.
    We are still looking into this matter, kindly give us 1 day alone to check this issue and revert back to you!
    Thanks.

    Question : [Re] cheating delivery of different item

    Hello there - please advise if you are processing the refund as you are repeating the same message over again - please process the refund for return as your product is of low quality and irrelevant from what you advertise in the public!!!!!

    Answer : [Re] cheating delivery of different item

    Dear customer,
    Kindly give us the packaging picture with the invoice sent to you as we want to double check on this!
    Hope you understnad!

    Question : [Re] cheating delivery of different item

    Photos

    Answer : [Re] cheating delivery of different item

    Photo

    Question : [Re] cheating delivery of different item

    Photo

    Answer : [Re] cheating delivery of different item

    photo

    Question : [Re] cheating delivery of different item

    photo

    Answer : [Re] cheating delivery of different item

    photo

    Question : [Re] cheating delivery of different item

    Here are all the photos - don't understand why are you doubting our claim of wrong costume - appreciate if you have taken long enough (2 weeks) to process this order and delivery and refund.
    Please be professional and mean your words posted on your website of accepting refund requests.
    This is very stressfull\!!!!!

    Answer : [Re] cheating delivery of different item

    Give us one more day time, we will look into this matter and surely get back!

    Question : [Re] cheating delivery of different item

    ;s note today is 4 days over due from your repeated 1 day delay

    Answer : [Re] cheating delivery of different item

    Dear buyer,

    We understand your anxiety, once we receive the product, immediately we will proces the refund!

    Question : [Re] cheating delivery of different item

    Hi there - item was collected n delivered to you today.

    Answer : [Re] cheating delivery of different item

    Ok we will process the refund today!

Johnson & Johnson One Touch Ultra 300 Test Strips - NEW STOCK- Long Expiry [CBX]
Johnson & Johnson One Touch Ultra 300 Test Strips - NEW STOCK- Long Expiry [CBX]
Item Q&A
  • Question : Inquiry for the item from dpc****Oct 08, 2018

    hi
    may i check on the expiry dates for the strips? thanks

    Answer : [Re] Inquiry for the item from dpc****

    Expiry is october 2019!

Johnson & Johnson One Touch Ultra 150 Test Strips [CBX]
Johnson & Johnson One Touch Ultra 150 Test Strips [CBX]
Item Q&A
  • Question : Inquiry for the item from lis****Oct 02, 2018

    Hi, please check if it’s the same thing. It has a code of 25 in the container.

    Answer : [Re] Inquiry for the item from lis****

    Dear buyer,
    Yes it is the same that you have ordered!

THE BODYGUARD PEPPER DEFENSE SPRAY YOUR PERSONAL BODYGUARD 36 GM [CFR]
THE BODYGUARD PEPPER DEFENSE SPRAY YOUR PERSONAL BODYGUARD 36 GM [CFR]
Item Q&A
  • Question : Inquiry related delivery from hel****Oct 01, 2018

    Hi , if i purchase are you sure u will be able to get pass custom and deliver te item to mi ?

    Answer : [Re] Inquiry related delivery from hel****

    Dear Buyer,

    Yes we assure you that the item will be passed through customs and will be delivered to you. Thanks.

    Have a good day!

  • Question : Inquiry related delivery from hel****Sep 11, 2018

    Hi , how long does te delivery takes to deliver te item to mi ?

    Answer : [Re] Inquiry related delivery from hel****

    Within 10 days!

Accu-Chek PERFORMA 100 Diabetes Glucose Test Strips [CBX] Exp Nov 2019
Accu-Chek PERFORMA 100 Diabetes Glucose Test Strips [CBX] Exp Nov 2019
Item Q&A
  • Question : Inquiry for the item from ann****Sep 30, 2018

    Hi, does the item has its individual coding number?

    Answer : [Re] Inquiry for the item from ann****

    Dear Buyer,

    May we know what coding number you are referring too. Thanks.

  • Question : When will the item be shipped out?!Sep 07, 2018

    Hi,

    Can i check when will I receive the item?

    Ordered last week and scheduled shipping was 5 sep, but till now the item was not shipped out.

    Cart no. 121184724

    Please advise

    Answer : [Re] When will the item be shipped out?!

    Its yet to be shipped due to some problem in courier department.
    Kindly wait for a day or two, we will have it shipped !
    Thanks!

    Question : [Re] When will the item be shipped out?!

    Hi, may i know am I able to receive it by next week? No other alternative for your courier service?
    Can we self collect instead?

    Thank you

    Answer : [Re] When will the item be shipped out?!

    I will check and let you know on monday!

    Question : [Re] When will the item be shipped out?!

    Hi! If self collection, can we do it this weekend?yoir location at boon keng? As we thought delivery is lesser than 6 working days but 5 days passed and still not shipped out

    Answer : [Re] When will the item be shipped out?!

    Yes there was a problem in courier hence the delay.
    Weekend our people are not available!
    So kindly wait till monday!

    Question : [Re] When will the item be shipped out?!

    Hi! Is the item ship out? Why is the status change to “shipping on delivery” ???

    Answer : [Re] When will the item be shipped out?!

    Hi! Is the item ship out? Why is the status change to “shipping on delivery” ???

    Question : [Re] When will the item be shipped out?!

    Hi! Please advise why the status is Change to “shipping on delivery “ when u said u can get back to me on Monday on self collection? So the item is not shipped out at all??

    Please advise

    Answer : [Re] When will the item be shipped out?!

    Dear Customer, Please note your order is already shipped out.
    Tracking number:680013207201
    Tracking link:https://international.delhivery.com/#!/trackdetail/680013207201

    Click above link to track your order.

    Question : [Re] When will the item be shipped out?!

    Hi seller,

    Isn't this shipped from local? Why is the delivery showing from India?

    Please advise!

    Answer : [Re] When will the item be shipped out?!

    Since there was no stock in our singapore office, we had it shipped from our Indian warehosue!

    Question : [Re] When will the item be shipped out?!

    May I know by when I can receive it? I choose to purchase from u as stated delivery will be done within 6 business days and will be domestic and I need the item urgently.. now u tell me it is shipping from India.. which is very contradictory to your statement..

    Please advise

    Answer : [Re] When will the item be shipped out?!

    Within 5 business days!

  • Question : cart no. 120929428Aug 23, 2018

    Hi,

    is my order shipped?

    please advised!

    Answer : [Re] cart no. 120929428

    my order number 270882010

    Question : [Re] cart no. 120929428

    Yes it is shipped and will be delivered in 9 business days!
    680013197574
    https://international.delhivery.com/#!/trackdetail/680013197574
    You can track here from tomorrow!

  • Question : Delay in deliveryAug 20, 2018

    why is the item arrival so long? Order number 269585572. Is your item a genuine product? Where is the company based in?

    Answer : [Re] Delay in delivery

    Yes ours is a genuine product and we are based out from singapore.
    Your order will be delivered in 5 business days. The delay is due to problem in courier department which is sorted out now!
    Tracking id: 680013187855
    Link: https://international.delhivery.com/#!/trackdetail/680013187855

  • Question : Inquiry for the item from lim****Aug 12, 2018

    Why is the expiry date not stated in your advert?

    Answer : [Re] Inquiry for the item from lim****

    It is stated in the title!

    Question : [Re] Inquiry for the item from lim****

    My apologies!

    Answer : [Re] Inquiry for the item from lim****

    Not a problem!

+View all Notice, FAQ, Q&A >>
NEEM OIL 10ML TO 30ML 100% NATURAL PURE UNDILUTED UNCUT ESSENTIAL OIL [CBX]
NEEM OIL 10ML TO 30ML 100% NATURAL PURE UNDILUTED UNCUT ESSENTIAL OIL [CBX]
Item Q&A
  • Question : DeliverySep 19, 2018

  • Question : Inquiry for the item from eyo****Jul 07, 2018

    Can be use on hair?

    Answer : [Re] Inquiry for the item from eyo****

    Dear customer,
    Yes it can be used for hair!

  • Question : Inquiry for the item from jul****Apr 10, 2018

    For spraying on plants, how to dilute? Use water? What is the proportion?

    Answer : [Re] Inquiry for the item from jul****

    Dear Customer,
    We appreciate your interest in our products. In 500ml water dilute 5ml of Neem oil to spray on plants.

  • Question : Inquiry for the item from 21b****Mar 03, 2018

    How to use? Pls advise thanks

    Answer : [Re] Inquiry for the item from 21b****

    Dear Customer,
    It can be used in many ways:
    Can be used in medicines, cosmetics, massage therapy with carrier oils and with a aroma diffuser. It all depends upon the need.

  • Question : For 30ml item, azadirachta indica how many ppm?Feb 28, 2018

    For 30ml item, azadirachta indica how many ppm?

    Answer : [Re] For 30ml item, azadirachta indica how many ppm?

    Dear Customer,
    The azardirachtin rate in 30ml neem oil is 1500ppm.

Golecha 12 Natural Herbal Henna Cones Temporary Tattoo Body Art Mehandi ink [CBX]
Golecha 12 Natural Herbal Henna Cones Temporary Tattoo Body Art Mehandi ink [CBX]
Item Q&A
  • Question : ReceiptSep 21, 2018