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Q & A Lists
Item Question & Answer
[BLMG_SG] NEW Arrivlas! Clever Torino Sofabed/Sofa/Storage/Furniture/Chair/Gift/Living/Multi purpose
[BLMG_SG] NEW Arrivlas! Clever Torino Sofabed/Sofa/Storage/Furniture/Chair/Gift/Living/Multi purpose
Item Q&A
  • Question : Inquiry for the item from fat****Nov 21, 2017

  • Question : Inquiry from goh****Nov 19, 2017

    Good day,

    Do you also provide disposal of old sofa if I purchase one from your store? Is there a disposal cost?

    Thanks!

    Answer : [Re] Inquiry from goh****


    2017-11-20 13:35:15

    Hi.

    we are sorry to inform you that we cannot dispose your old sofa.
    Sorry for the inconvenience.

    Thanks.
    BLMG

  • Question : Inquiry for the item from niq****Nov 12, 2017

    Have fabric version instead PVC?

    Answer : [Re] Inquiry for the item from niq****

    HI.

    we are sorry to inform you that we do not have fabric version of this product.

    Hope you find this answer is helpful.


    Thanks.

  • Question : Clever Torino SofabedOct 19, 2017

    Hi, do you have a shop/warehouse that I can check and test this sofabed before I purchase?

    Answer : [Re] Clever Torino Sofabed

    Dear Customer

    Thanks for your inquiry. We are sorry to say that we don't have any shop to check items and test it. Sorry for your inconvenience.

    Thank you.
    BLMG

    Question : [Re] Clever Torino Sofabed

    Noted. I'm interested to get the Grand Clever Torino Sofabed since the regular size is still out of stock. Or will you have new stocks anytime soon? If I order now, possible to deliver on 30th October 2017?

    Answer : [Re] Clever Torino Sofabed

    Dear customer,

    Thanks fr your inquiry.
    We are sorry to inform there was impossible to deliver on 30-Oct because Grand clever Torino & Clever Torino all are out-of-stock.

    After checked, the incoming new batch will arrive by second week of November. Currently we are still pushing the vendor side to get earlier shipment date.

    Sorry for the inconvenience caused.
    BLMG

    Question : [Re] Clever Torino Sofabed

    Hi, possible to inform me when the stock arrives? I want to get the Clever Torino ivory color.

    Answer : [Re] Clever Torino Sofabed

    Dear customer,

    We are sorry that we might overlook to update it to customer.
    Therefore, we would appreciate customer able to check the selling page from time to time.

    Sorry for the inconvenience caused.
    BLMG

    Question : [Re] Clever Torino Sofabed

    As per selling page, Grand Clever Torino is actually available with 2 stocks left.

    Answer : [Re] Clever Torino Sofabed

    Dear Customer,

    Thanks for your reply.
    We're checking information.
    However,We will inform infomation to you as soon as possible.

    Sorry for the inconvenience caused
    BLMG

  • Question : Inquiry related delivery from ele****Oct 20, 2017

    Hi, may I check do you dispose old sofa if I pay you a extra fee? Just move my old 3 seater wooden sofa to the position beside my house door and leave it there. Don't need to throw.

    Answer : [Re] Inquiry related delivery from ele****

    Dear customer,

    Thanks for your inquiry.
    We are sorry to inform that we don't provide dispose service.
    Also, the driver are from outsourcing delivery company therefore, drivers are only provide delivery service only.

    Sorry for the inconveniene caused.
    BLMG

+View all Notice, FAQ, Q&A >>
[BLMG_SG]Fabric Sofa Series★Sofa★Stool★Couch★Bed★Furniture★Living room sofa★Premium★Comofr
[BLMG_SG]Fabric Sofa Series★Sofa★Stool★Couch★Bed★Furniture★Living room sofa★Premium★Comofr
Item Q&A
  • Question : Inquiry for the item from zai****Nov 18, 2017

    Hi , like to check, your erwan sofa fabric, if I wan to leg rest to be on the left side opposite side from the photo it is possible ? And is this so call a recon or new ? Installation included?

    Answer : [Re] Inquiry for the item from zai****

    HI.

    Yes it is possiible and please refer to the photo and it is new item.
    Sorry but this item is DIY product so we do not provide installation.

    Thanks.

    Question : [Re] Inquiry for the item from zai****

    Hi , thank for your reply. Last question. The height of the sofa can be higher? Or only low type? Where is your show room now ? Able to take a look?

    Answer : [Re] Inquiry for the item from zai****

    HI,

    We are sorry the option in the picture is our only option for this product.
    The sofa has no higer option.
    and also, we do not have offline shop in singapore.

    Sorry for the inconvenience.

    Thanks

    Question : [Re] Inquiry for the item from zai****

    Noted. I planning to get the grey colour. But do you have the full photo of the sofa?

  • Question : Dave sofa bedNov 16, 2017

  • Question : Inquiry for the item from pps****Nov 15, 2017

    I am interested in Luri II sofa.
    Can help with installation as I am buying for my tenant?

    Answer : [Re] Inquiry for the item from pps****

    HI

    We are so sorry that this is DIY item. So we do not provide you the installation .
    However, the installation of this product is quite easy(adding legs only).

    Hope you find this answer is helpful.

    Thank you.
    BLMG

  • Question : Inquiry related delivery from nat****Nov 15, 2017

  • Question : Inquiry related delivery from que****Nov 11, 2017

+View all Notice, FAQ, Q&A >>
[BLMG_SG]The Largest Korean Plastic Drawer/Storage/Cabinet/Ecological
[BLMG_SG]The Largest Korean Plastic Drawer/Storage/Cabinet/Ecological
Item Q&A
  • Question : Does the cabinet come with wheels?Nov 21, 2017

  • Question : 4T slim drawerOct 31, 2017

    HI seller

    May I ask what is the different between NS drawer (white) and WC drawer (pink or blue). Is NS mean transparent???

    Regards
    Allivia

    Answer : [Re] 4T slim drawer

    Dear customer,

    Thanks for your inquiry.

    After check, white colored one (NS) is transparent and that is the only diffrence(color) between products.

    Hope you find this answer is helpful.

    Thank you.
    BLMG

    Question : [Re] 4T slim drawer

    I see from the picture you also have non transparent one. Still have stock? I prefer the non transparent one but white color.

    Answer : [Re] 4T slim drawer

    2017-11-01 10:50:41

    Dear customer,

    Thanks for your inquiry.
    Sorry we do not have non transparent with white color.

    Sorry for the inconvenience.

    Thank you.
    BLMG

    Question : [Re] 4T slim drawer

    Hi seller

    How come if i want to buy 2 items the shipping fee is times 2? Meaning if i buy 3 items the shipping fee is $9.90 times 3? Normally other seller if we buy together just charge one shipping fee. Not per item. Please clarify.

    Regards
    Allivia

    Answer : [Re] 4T slim drawer

    Dear Customer

    Thank you for the inquiry.
    the reason why is our delivry fee is base on the weights.
    So if the weight goes up, the fee goes up.

    Sorry for the inconvenience.

    Thank you.
    BLMG

    Question : [Re] 4T slim drawer

    Ohhh. Ok. Understood. Thanks for explanation. Will order soon.

    Answer : [Re] 4T slim drawer

    Thanks:)

  • Question : Inquiry related delivery from sha****Nov 06, 2017

    Why will the delivery fee charge multiple times if i place order a few quantity? Can the delivery fee charge once?

    Answer : [Re] Inquiry related delivery from sha****

    Dear customer,

    Thanks for your inquiry.

    the reason why is our delivery fee is base on the weight of the product,.

    Sorry for the inconvenience.

    Thank you.
    BLMG

  • Question : Inquiry for the item from yu_****Oct 26, 2017

    Is the stock for 5tier and 6tier slim drawers in white coming in?

    Answer : [Re] Inquiry for the item from yu_****

    Dear customer,

    Thanks for your inquiry.
    We are sorry to inform you that currently we do not have plan to restock these products.

    Sorry for the inconvenience.

    Thank you.
    BLMG

  • Question : Inquiry for the item from nad****Sep 26, 2017

+View all Notice, FAQ, Q&A >>
[BLMG_SG]★BEST PRICE★ORIGINAL★/Recliner sofa/1 seater/3 seater/Premium/Couch/Sofabed/Sale/Furniture
[BLMG_SG]★BEST PRICE★ORIGINAL★/Recliner sofa/1 seater/3 seater/Premium/Couch/Sofabed/Sale/Furniture
Item Q&A
  • Question : Inquiry for the item from lin****Nov 07, 2017

    Hi,

    Do you all have 2 seater for this recliner?
    As we planned to buy 3 seater + 2 seater.
    Please advise.

    Thank you

    Regards,
    Wendy koh

    Answer : [Re] Inquiry for the item from lin****

    Dear customer,

    Thanks for your inquiry,
    we are sorry to inform you that we do not have 2 seated recliner sofa.

    Sorry for the inconvenience.

    Thank you.
    BLMG

    Question : [Re] Inquiry for the item from lin****

    Thank you very much

    Answer : [Re] Inquiry for the item from lin****

    Thanks :)

  • Question : Inquiry for the item from juz****Nov 19, 2017

    Will there be new stock coming soon?

    Answer : [Re] Inquiry for the item from juz****

    Dear Customer

    Thank you for the inquiry.
    We are sorry to inform you that currently we do not have plan to restock this product.

    Sorry for the inconvenience.

    Thank you.
    BLMG

  • Question : Inquiry for the item from fel****Nov 08, 2017

    Hi, do u still have single reclinding in stock? Or incoming? Thanks

    Answer : [Re] Inquiry for the item from fel****

    Dear Customer

    Thank you for the inquiry.
    We are sorry to inform you that this item is out of stock
    and currently we do not have plan to restock this product.

    Sorry for the inconvenience.

    Thank you.
    BLMG

  • Question : Inquiry for the item from jea****Nov 03, 2017

    Dear seller

    Saw from some comments that the sofa was delivered but not assembled/installed by the delivery staff. Is that true? As there are only old people in the house, they are unable to remove the sofa from the boxes and assemble it themselves. Any possible way to arrange for assembly to be included in the delivery service? Thank you.

    Answer : [Re] Inquiry for the item from jea****

    Dear customer,

    Thanks for your inquiry,
    we are sorry to inform you that our product is DIY product,
    so we do not provide assembly.

    Sorry for the inconvenience.

    Thank you.
    BLMG

  • Question : Inquiry for the item from joh****Oct 19, 2017

    Please inform 1 seat sofa is back

    Answer : [Re] Inquiry for the item from joh****

    Dear customer,

    Thanks for your inquiry.
    We are sorry to inform the Recliner sofa was discontinued item from the vendor side. Therefore, no restock for this model.

    Sorry for the inconvenience caused.
    BLMG

+View all Notice, FAQ, Q&A >>
[NEW ARRIVALS!][BLMG_SG]Zenia Cube Travel Luggage/ABS/Sturdy/20/24/Hardshell/Storage/Trolley/Bag
[NEW ARRIVALS!][BLMG_SG]Zenia Cube Travel Luggage/ABS/Sturdy/20/24/Hardshell/Storage/Trolley/Bag
Item Q&A
  • Question : Inquiry related delivery from ann****Nov 21, 2017

  • Question : Inquiry related delivery from zly****Nov 20, 2017

    If I order today (20/11) can I receive by (27/11)?

    Answer : [Re] Inquiry related delivery from zly****

    HI.

    Delivery usually takes 3-5 working days to arrive.
    but we cannot ensure you the date of delivery since we are out sorcing the delivery to other company.

    Hope you find this answer is helpful.

    Thanks.
    BLMG

  • Question : Inquiry for the item from cut****Nov 18, 2017

  • Question : RE: NEW Zenia EX (24 inch Sky blue)Nov 14, 2017

  • Question : Inquiry for the item from psc****Nov 15, 2017

    Any stock for ex luggage white, 28 inch?

    Answer : [Re] Inquiry for the item from psc****

    Hi.

    We are so sorry that we do not have 28' product.
    thanks.

+View all Notice, FAQ, Q&A >>
[BLMG_SG]Yacht Folding Table1000/1500★Furniture★Home★Stable★Modern★Kitchen★DIY★Singapore★F
[BLMG_SG]Yacht Folding Table1000/1500★Furniture★Home★Stable★Modern★Kitchen★DIY★Singapore★F
Item Q&A
  • Question : Inquiry for the item from cry****Nov 21, 2017

    Hi! How heavy is the whole table? Thanks!

    Answer : [Re] Inquiry for the item from cry****

    Hi.

    the weight of this item is 30KG

    thanks.

  • Question : Jellya ChairNov 15, 2017

    Hi. What is a Jellya Chair? Do you have the picture of this item?

    Answer : [Re] Jellya Chair

    HI.

    Please refer to the photo to see the Jellya chair
    However, we are sorry to tell you this jellya chair is out of stock.

    Hope you find this answer is helpful.

    Thanks

  • Question : Inquiry for the item from jes****Nov 12, 2017

    Can i do self collect?

    Answer : [Re] Inquiry for the item from jes****

    HI.

    Thanks for your inquiry.
    We are sorry to inform you that we do not provide self collecting.

    Sorry for the inconvenience.

    Thanks.

  • Question : Inquiry for the item from ivy****Nov 06, 2017

    Can the chair able to be store in the compartment?

    Answer : [Re] Inquiry for the item from ivy****

    Dear customer,

    Thanks for your inquiry.
    It can be stored in there but we are sorry to inform you that the chair in the photo is not included.

    Hope you find this answer is helpful.

    Thank you.
    BLMG

  • Question : ENQUIRYOct 12, 2017

+View all Notice, FAQ, Q&A >>
[BLMG Coupon][BLMG_SG]Windy II Sofa★sofabed★Furniture★chair★Singapore★Home★Cheap★Fast★Sa
[BLMG Coupon][BLMG_SG]Windy II Sofa★sofabed★Furniture★chair★Singapore★Home★Cheap★Fast★Sa
Item Q&A
  • Question : Inquiry for the item from hus****Nov 18, 2017

    Hi, when is the red color stock arriving?

    Answer : [Re] Inquiry for the item from hus****

    When is the red color arriving?

    Question : [Re] Inquiry for the item from hus****

    HI.

    we just updated our selling page so please check the page.
    Thanks

    Answer : [Re] Inquiry for the item from hus****

    Thks for notify us. Already placed order n waiting for delivery.

    Question : [Re] Inquiry for the item from hus****

    Thanks:)

  • Question : Inquiry for the item from fly****Nov 19, 2017

    Hi .can self collect?

    Answer : [Re] Inquiry for the item from fly****

    HI.,

    Thank you for the inquiry.
    We are sorry to inform you that we do not provide self collect of this product.

    Sorry for the inconvenience.

    Thank you.
    BLMG

  • Question : ShipmentNov 17, 2017

    Dear Seller,
    Placed ordered # 237139853
    Needed the sofa bed urgently.
    Please help to delivery today.
    Thanks

    Answer : [Re] Shipment

    HI.

    We are so sorry to inform you that we cannot deliver the item to you.
    the delivery usually takes 5-7 days to arrive.

    Thanks

  • Question : Inquiry for the item from TGI****Nov 12, 2017

    Hi which of your cushion cover is darkest? Waterproof?
    Is fabric brown waterproof, can wet wipe?
    Else, can exchange my unused new PU ivory with fabric brown?

    Answer : [Re] Inquiry for the item from TGI****

    I cut black trash bags to cover ivory pu..

    Question : [Re] Inquiry for the item from TGI****

    HI.

    Thanks for your inquiry.
    fabric product is water resistance but not wateproof.

    However, if you are already using the item, we cannot exchange your product.

    Sorry for the inconvenience.

    Thanks

    BLMG

  • Question : PU RestockNov 12, 2017

    Hi,

    May I know if you will be restocking PU black, light brown, or peach anything soon?

    Thank you.

    Answer : [Re] PU Restock

    HI.

    the light brown one is restock in the end of this month.

    Pleae revisit our selling page by then

    Thanks..
    BLMG

+View all Notice, FAQ, Q&A >>
[BLMG_SG]NEW ARRIVALS! Luri SOFABED★Sofa★Stool★Couch★Bed★Furniture★Living room sofa★Premium★Comofrta
[BLMG_SG]NEW ARRIVALS! Luri SOFABED★Sofa★Stool★Couch★Bed★Furniture★Living room sofa★Premium★Comofrta
Item Q&A
  • Question : Inquiry for the item from kah****Nov 21, 2017

    Will there be any new stock arrival soon?

    Answer : [Re] Inquiry for the item from kah****

    HI.,

    Which color are you refering to?

  • Question : Inquiry related delivery from tam****Nov 01, 2017

    Hi, i am currently out of town but would like to order your sofa in green colour. I realise you only have 3 left. Is it possible that i ordered now and your guys can deliver this weekend? I will only be back in singapore over the weekend and then travelling overseas again. I dont mind top up for the transport.

    Answer : [Re] Inquiry related delivery from tam****

    Dear customer,

    Thanks for your inquiry.
    Delivery usually takes 5-7 working days to arrive, so we assume that it is hard to deliver the product to you by this weekend.

    Sorry for the inconvenience.

    Thank you.
    BLMG

    Question : [Re] Inquiry related delivery from tam****

    If i ordered now can i get it on 18nov? I will only return to sg on the 18nov.

    Answer : [Re] Inquiry related delivery from tam****

    Dear customer,

    Thanks for your inquiry.
    we are sorry to inform you that we are not able to send you the product on that exact date. This is because of Qoo10 has policy that cancels the orders that were not released to warehouse for delivery in 7 days.

    Sorry for the inconvenience.

    Thank you.
    BLMG

  • Question : DeliverySep 27, 2017

    Dear seller

    As i am current sofa will only be collecting by mid of oct. Anyway i can order the grey once yr stk in n fix a specific day for delivery ?

    Answer : [Re] Delivery

    Dear customer,

    Thanks for your inquiry.
    After the order release to warehouse, we need to complete the order within 10 working days. Delivery for sofa usually takes 7 working days.

    Thank you.
    BLMG

    Question : [Re] Delivery

    Dear seller

    When will u restock for grey ?

    Answer : [Re] Delivery

    Dear customer,

    Thank you for your interest!
    We definitely will bring more of it but it will take 1-2 months to bring them to restock. We will post it in the selling page once restocked!

    BLMG

    Question : [Re] Delivery

    Oh...i will monitor..if not i will take the brown as mine current sofa will be sending to my relative unit arr mid oct.. thanks

    Answer : [Re] Delivery

    Dear customer,

    We will try our best to negotiate with vendor to bring in asap.

    Thank you.
    BLMG

    Question : [Re] Delivery

    Dear seller

    That will be great... thank u so much...

    Answer : [Re] Delivery

    Dear customer,

    You are welcome.

    BLMG

    Question : [Re] Delivery

    Dear Seller

    i have decided to get the brown sofa, if i need it deliver on the 13th oct (friday) aftternoon, so i have to order in these 2 days ?

    Answer : [Re] Delivery

    Dear customer,

    Yes, correcct.

    BLMG

    Question : [Re] Delivery

    Dear BLMG

    noted n will place order in these 2 days.. can i check with you why this ad promotion discount is different from your another ad ?

    Answer : [Re] Delivery

    Dear customer,

    Thanks for your reply.
    May we know is different from which advertisment ?

    BLMG

    Question : [Re] Delivery

    Hi BLMG

    please see attached ad for yr review.....

    Answer : [Re] Delivery

    Dear customer,

    Thanks for your inquiry.
    First photo is for group buy. Second picture is for sales price.
    As we know for the group buy, Qoo10 is not allow customer to use the coupon to deduct the item price because the price is already discounted 1/2 from the original price.

    Thank you.
    BLMG

    Question : [Re] Delivery

    Dear BLMG

    Noted. Thanks..i willplace order in these 2 days after i get the confirmation for disposal. Thanks

    Answer : [Re] Delivery

    Dear customer,

    You are welcome.

    Thank you.
    BLMG

    Question : [Re] Delivery

    Dear BLMG Team

    i have just placed my order under order no. 30965298 (luri II brown sofa) Please help to arrange delivery on the 13th oct (friday) .. please help, thank you

    Answer : [Re] Delivery

    Dear customer,

    Thanks for your purchased.
    Will inform the delivery team accordingly.

    Thank you.
    BLMG

    Question : [Re] Delivery

    Dear BLMG team

    Than k you

    best regards
    brenda

    Answer : [Re] Delivery

    Dear customer,

    You are welcome!

    BLMG

    Question : [Re] Delivery

    Desr seller

    There is a delayed. Can u help to change delivery to 16th oct ? Pls help. Thanks...

    Answer : [Re] Delivery

    Dear customer,

    Noted, we will send the request change the delivery date to 16-Oct now.

    Thank you.
    BLMG

    Question : [Re] Delivery

    Thank u so much...

    Answer : [Re] Delivery

    Dear customer,

    You are welcome.

    BLMG

    Question : [Re] Delivery

    Dear seller

    I have yet receive my sofa.. may i know what is going on?

    Answer : [Re] Delivery

    Dear customer,

    We are very sorry that yesterday the driver never turn up.
    After checked with the delivery company, they have request the driver must arrive your house tonight.

    Once again, we are apologize the delivery issue.
    BLMG

    Question : [Re] Delivery

    Dear seller

    No worries. Thank u

    Answer : [Re] Delivery

    Dear customer,

    Appreciate your acceptance.

    BLMG

    Question : [Re] Delivery

    Dear seller

    I have received item. Found that is i cant use it as a bed.. anyway i can seek refund or discount to return back? Appreciate ...

    Answer : [Re] Delivery

    Dear customer,
    Luri II sofabed's backrest cannot be reclined or removed.
    Only Luri sofabed can be removed both of armrest & backrest for bed.
    Thank you!
    BLMG

    Question : [Re] Delivery

    Dear seller

    I cant use it. Anway i can return with discount?

    Answer : [Re] Delivery

    Dear customer,

    We are sorry that we are unable to received the return item with discount price.
    For return item, we need the item to pack at the initial carton box. Kindly send us the photo after packed it.
    We will arrange the collection after received your photo. Collection will done within 5-7 working days. There will be a collection fees at SGD40 will deduct at your product price, therefore total amount will refund is SGD172.90 after the collection done.

    Please let us know your decision before we arrange the next procedure.

    Thank you.
    BLMG

    Question : [Re] Delivery

    Dear BLMG

    We hv disposed the boxes... still can?
    Let me think abt it

    Thanks...

    Answer : [Re] Delivery

    Dear seller

    Can return with no carton? Pls kindly help . Thank u

    Question : [Re] Delivery

    Dear customer,

    Sorry to inform that we need the initial carton box if not we are unable to sell it to other customer.

    Sorry that we are unable to support for your case.

    BLMG

    Answer : [Re] Delivery

    Dear seller

    I do not mind return u bk at 50% discount as i do not know what to do with this sofa.. possible?

    Question : [Re] Delivery

    Dear customer,

    We are very sorry to inform that it wasn't unable to sell without the initial carton box.

    Very sorry for the inconvenience caused.
    BLMG

  • Question : Inquiry for the item from aul****Oct 21, 2017

    Hi. I m keen in sofa bed style but I wld like to hv grey fabric. Are you importing more since now is out of stock.

    Answer : [Re] Inquiry for the item from aul****

    Dear customer,

    Thanks for your inquiry.
    May we know are you referring to Luri II Sofa bed of Luri Sofa bed?
    If you refferring Luri Sofa bed,we have grey fabric 4 qty in stock.
    but if not,Luri II Sofa bed, we will check stock and inform you asap!

    Thank you.
    BLMG

  • Question : Inquiry for the item from ivy****Oct 20, 2017

    When will restock the grey color?

    Answer : [Re] Inquiry for the item from ivy****

    Dear customer,

    Thanks for your inquiry.
    May we know are you referring to Luri II sofabed for Grey color.
    If yes, it will restock within 1-2 months time. We will replenished the quantity at online platoform once it restock.

    Thank you.
    BLMG

+View all Notice, FAQ, Q&A >>
[Storage Type]Single/Double Bubble Cube Stool★Storage Box★Ottoman★Furniture★Local Seller★Local Deliv
[Storage Type]Single/Double Bubble Cube Stool★Storage Box★Ottoman★Furniture★Local Seller★Local Deliv
Item Q&A
  • Question : Inquiry for the item from jai****Nov 20, 2017

    When will the brown colour for double bubble cube stool be restock?need it by 1st dec.is it possible?

    Answer : [Re] Inquiry for the item from jai****

    Dear Customer

    Thank you for the inquiry.
    We are sorry to inform you that currently we do not have plan to restock this product.

    Sorry for the inconvenience.

    Thank you.
    BLMG

  • Question : Inquiry related delivery from dia****Nov 18, 2017

  • Question : Inquiry for the item from gen****Nov 03, 2017

    When will the grey 1P Berry Stool be restocked, please? Already paid for the order & supposedly delivery scheduled, only to be cancelled unilaterally on the day of delivery without informing me. Not cool/ethical at all... >_>

    Answer : [Re] Inquiry for the item from gen****

    Dear Customer

    We are sincerely sorry for the unpleasant experience.
    your order have been canceled because product is out of stock.
    There was system error in out stock managing system.

    We are planing to restock this item during December.
    So please revisit our selling page around that time.

    Again, we apologize for the inconvenience.

    Thank you.
    BLMG

  • Question : Inquiry for the item from gen****Nov 03, 2017

    When will the grey 1P Berry Stool be restocked, please? Already paid for the order & supposedly delivery scheduled, only to be cancelled unilaterally on the day of delivery without informing me. Not cool/ethical at all... ¬_¬

    Answer : [Re] Inquiry for the item from gen****

    Dear Customer

    We are sincerely sorry for the unpleasant experience.
    your order have been canceled because product is out of stock.
    There was system error in out stock managing system.

    We are planing to restock this item during December.
    So please revisit our selling page around that time.

    Again, we apologize for the inconvenience.

    Thank you.
    BLMG

  • Question : Inquiry related delivery from ngl****Nov 02, 2017

    Order no. 234146258
    Please provide delivery date for above order.

    Answer : [Re] Inquiry related delivery from ngl****

    Dear customer,

    Thanks for your purchase.
    After checked, your order was release to warehouse on 31-Oct-17
    Delivery usually takes 3-5 working days to arrive, the product should be arrived around end of this week or beginning of next week.
    However, we will conect to the delivery company and inform them to do their best to delivery asap to you.


    Thank you.
    BLMG

+View all Notice, FAQ, Q&A >>
[Launching] NEW!! the cheapest in Qoo10★Lorli Sofabed★Slim Sofa★Furniture★Chair★Sofa Bed★Gift★Living
[Launching] NEW!! the cheapest in Qoo10★Lorli Sofabed★Slim Sofa★Furniture★Chair★Sofa Bed★Gift★Living
Item Q&A
  • Question : Inquiry related delivery from jan****Nov 20, 2017

    Hi order today can you deliver this Friday ? Tenant need it this Friday thanks

    Answer : [Re] Inquiry related delivery from jan****

    Hi.

    Since the delivery usually takes 5-7days,
    we do not think that the product will be delivered by this friday.

    Sorry for the inconvenience.

    Thanks

  • Question : in stock ?Nov 17, 2017

    hi is black in stock? order today when can receive? txs

    Answer : [Re] in stock ?

    Dear customer,

    Thanks for your purchased.
    After checked, your order was release to warehouse on 1-11-17
    Delivery usually takes 3-5 working days to arrive, the product should be arrived in next week.
    However, we will conect to the delivery company and inform them to do their best to delivery asap to you.
    If you did not get any message by starting of next week,
    Please contact us again.

    Thank you.
    BLMG

  • Question : Inquiry for the item from sas****Nov 12, 2017

    hi,

    grey seems to be a new colour in stock for the Lorli model? can't seem to find a photo for it.. is it a dark or light shade? thanks~

    Answer : [Re] Inquiry for the item from sas****

    HI,.
    Please refer to the photo.
    sorry photo does not appear due to the error of selling page.

    Sorry.

  • Question : Inquiry for the item from She****Nov 03, 2017

    Hi do u have the stock of lorli ivory as I saw from other page of the site it has the stock of ivory? Thanks

    Answer : [Re] Inquiry for the item from She****

    Dear customer,

    Thanks for your inquiry.

    we just updated selling page.
    please check the page :)

    Hope you find this answer is helpful.

    Thank you.
    BLMG

  • Question : 关于运送jia****会员的咨询。Oct 09, 2017

+View all Notice, FAQ, Q&A >>
[BLMG_SG] Biereu Sofa Table high type★600mm height★Natural wood★Desk★Sofa★Living room★Home★Furnture
[BLMG_SG] Biereu Sofa Table high type★600mm height★Natural wood★Desk★Sofa★Living room★Home★Furnture
Item Q&A
  • Question : Inquiry for the item from fan****Nov 20, 2017

    Can I go to ikea to buy short leg to fix in, is it a screw type, pls see the upload picture?

    Answer : [Re] Inquiry for the item from fan****

    Or can I request to make the leg shorter if I purchase ?

    Question : [Re] Inquiry for the item from fan****

    HI.

    Please refer to the photo attached, in my opinion the IKEA one will not fit.
    also we cannot make the leg shorter for you.

    Thanks

    this photo
    (Nov 21, 2017 13:08)

  • Question : Inquiry for the item from cel****Nov 07, 2017

    Where is the option for natural 1200??

    Answer : [Re] Inquiry for the item from cel****

    Dear customer,

    Thanks for your inquiry.

    we are sorry to inform you that this item is ou tof stock.
    also, currently we do not have plan to restock this product.

    Sorry for the inconvenience.

    Thank you.
    BLMG

    out of stock*
    (Nov 07, 2017 10:26)

[BLMG_SG] Leather Sofa/PU/Clearance/Fabric/Leather/Sofabed/Kids/Storage/furniture/living
[BLMG_SG] Leather Sofa/PU/Clearance/Fabric/Leather/Sofabed/Kids/Storage/furniture/living
Item Q&A
  • Question : Delivery for date for sofaNov 19, 2017

  • Question : Mero couch sofa = Mero SofaNov 15, 2017

    Hi there,

    may i know Mero couch sofa is it same as Mero sofa, kindly advise.

    After selected Mero sofa, it cost S$285 inclusive delivery.
    How many seats and is ottoman inclusive in the price of S$285, kindly assist.

    Thank you

    Answer : [Re] Mero couch sofa = Mero Sofa

    HI.

    Yes both names mean same product.
    and the product comes just alike the photo,
    so please refer to the photo attached

    Thanks.
    BLMG

  • Question : Inquiry for the item from ade****Nov 11, 2017

  • Question : Inquiry for the item from She****Oct 28, 2017

    Hi, there's grey for lorli. May I know what grey is that? Dark or light grey as no picture of grey show? Thanks

    Answer : [Re] Inquiry for the item from She****

    Dear customer,

    Thanks for your inquiry.
    Please kindly look at the photo that is attached.
    there is a photo of grey Loril

    Hope you find this answer is helpful


    Thank you.
    BLMG

  • Question : Inquiry for the item from aul****Oct 26, 2017

+View all Notice, FAQ, Q&A >>
[BLMG_SG] Floor Chair★Adjustable Futon Chair★Local Seller★Furniture★Singapore★Cheap★Sofa
[BLMG_SG] Floor Chair★Adjustable Futon Chair★Local Seller★Furniture★Singapore★Cheap★Sofa
Item Q&A
  • Question : Lotte Rotation Floor ChairNov 20, 2017

    Hi Seller,
    May I know when is the stock for Lotte Rotation Floor Chair to be available?

    Hope to hear from you soon.

    Rgds,
    C.T.

    Answer : [Re] Lotte Rotation Floor Chair

    Dear Customer

    Thank you for the inquiry.
    We are sorry to inform you that currently we do not have plan to restock this product.
    Please visit our selling page after 2-3 month.

    Sorry for the inconvenience.

    Thank you.
    BLMG

  • Question : DELIVERYNov 11, 2017

    tat day ur delivery did call me abt sending the product over but to late so I say next working day. but till now I haven receive the chairs. can you check the delivery status. thxs

    Answer : [Re] DELIVERY

    Yes we will check for you. about this.

    Please wait for the call from delivery company

    Thanks

    Question : [Re] DELIVERY

    OK. thxs
    pls kindly check wat happen! haha I was so looking forward for the chairs to arrive

    Answer : [Re] DELIVERY

    I just received the chairs thxs

    Question : [Re] DELIVERY

    Thanks.

  • Question : Crayon Mocha chairNov 12, 2017

    the cover can remove for wash?

    Answer : [Re] Crayon Mocha chair

    Hi.

    this product's cover is not removable.

    Hope you find this answer is helpful.

    Thanks.
    BLMG

  • Question : Inquiry related delivery from mel****Nov 12, 2017

    Hi, can.deliver to Sunshine Coast, Colundra, Australia.

    Answer : [Re] Inquiry related delivery from mel****

    HI.

    we are sorry to inform you that we do not provide international shipping
    Sorry for the inconvenience.

    Thanks.
    BLMG

  • Question : Lotte chairNov 06, 2017

    Can I remove the revolving stand at the bottom of the chair?

    Answer : [Re] Lotte chair

    Hi.

    Please leave us an email at cs-sin@interparkglobal.co.kr.
    we will reply you after we check with productio team.

    Thanks

+View all Notice, FAQ, Q&A >>
[BLMG_SG] Mitte Bed TableSide Table/Furniture/Home Deco/Household/Cheap
[BLMG_SG] Mitte Bed TableSide Table/Furniture/Home Deco/Household/Cheap
Item Q&A
  • Question : not yet recieve order No. 235693219Nov 20, 2017

    Hi,

    Just to check - I had recieved Order No. 235693218 but have not yet recieve order No. 235693219

    Thank you

    Regards,
    Jason

    Answer : [Re] not yet recieve order No. 235693219

    HI.

    we are sending products individually so it could take more time.
    Please kindly wait for few more days and still the product does not arrive,
    please let us know so we can help you.

    Thanks

[BLMG_SG]MADE IN KOREA! Laundry Drying Rack/ Clothes Rack/ Hanger/ Rack/ Wheels/ Steel/ Foldable rac
[BLMG_SG]MADE IN KOREA! Laundry Drying Rack/ Clothes Rack/ Hanger/ Rack/ Wheels/ Steel/ Foldable rac
Item Q&A
  • Question : Inquiry related cancel and refund from ben****Nov 11, 2017

    Hello seller. I received a damaged item. Item is cracked on the sides rack. Please reply and advise asap

    Answer : [Re] Inquiry related cancel and refund from ben****

    Dear customer,

    We're so sorry for the unpleasant experience.
    Warranty is 7 days from the receiving date.
    We need the information thru email to communicate with the relevant department for refund/ replacement because Qpost is unable to transform it into email. Could you kindly email us at cs-sin@interparkglobal.co.kr with below information?

    1) Your order #
    2) Date of receiving
    3) Photo/Video of the defective part and carton box (You may use the same picture as attached when email to us).
    4) Detailed explanation of the issue.

    Note :
    a) We need to receive clear photos of the item packed in the initial carton, which is ready to be collected for replacement case.
    b) We may require you take the video to clarify the issue.
    If not accordingly provided, BLMG is not able to support you.

    We'd appreciate your cooperation!
    BLMG

    Question : [Re] Inquiry related cancel and refund from ben****

    Email sent. Please revert ASAP thanks.

    Answer : [Re] Inquiry related cancel and refund from ben****

    Yes we will reply you asap.

    Thanks

  • Question : Inquiry related delivery from spr****Nov 19, 2017

    May i know if the delivery supposed to be chargeable as i noticed that it is chargeable when i choose weekdays 9am to 6pm?

    Answer : [Re] Inquiry related delivery from spr****

    HI.

    we are so sorry to inform you that you cannot change any option after the payment.

    Sorry for the inconvenience.

    Thank you.
    BLMG

  • Question : Inquiry for the item from mic****Nov 15, 2017

    Hi, for the beeco laundry rack, what are the length for the sides of the metal bar for hanging towels? For each bar, can it take the weight of a thick bath towel?

    Answer : [Re] Inquiry for the item from mic****

    Hi.

    Please email us this question and the weight of a thick bath towel to our email (cs-sin@interparkglobal.co.kr).
    this question we need to ask manufacturer
    we will ask the manufacturer and reply you back.

    Thanks
    BLMG

  • Question : Inquiry for the item from kwl****Nov 14, 2017

  • Question : Inquiry related delivery from gra****Nov 11, 2017