Q&A board

Q & A Lists
Item Question & Answer
Cooper Antiseptic Solution Chlorhexidine 0.5% 100ml
Cooper Antiseptic Solution Chlorhexidine 0.5% 100ml
Item Q&A
  • Question : Inquiry for the item from joh****May 26, 2019

    When is the expiry date and manufacturing date.?

    Answer : [Re] Inquiry for the item from joh****

    hi buyer, currently item have no stock.

Biocyte Activ  Inpulp 3 x 30 Capsules
Biocyte Activ Inpulp 3 x 30 Capsules
Item Q&A
Furterer Forticéa Leave-In Energizing Lotion 100ml
Furterer Forticéa Leave-In Energizing Lotion 100ml
Item Q&A
  • Question : Inquiry for the item from lyd****May 24, 2019

    Hi, what is the expiry of this product?

    Answer : [Re] Inquiry for the item from lyd****

    hi buyer, based on the batch code , expiry date is around may 2020 .

Vichy Normaderm Deep Cleansing Purifying Gel 2 x 400ml
Vichy Normaderm Deep Cleansing Purifying Gel 2 x 400ml
Item Q&A
  • Question : Inquiry for the item from tkl****May 22, 2019

    Hi

    Do you have stock for double bottle of Vichy cleansing lotion? Thanks

    Answer : [Re] Inquiry for the item from tkl****

    hi buyer, yes, but item have change packaging to this attachment instead.

    https://www.vichy.fr/visage/phytosolution-gel-purifiant-intense-normaderm/p26207.aspx

    Question : [Re] Inquiry for the item from tkl****

    Hi

    I already placed the order. Thanks

  • Question : Inquiry for the item from mie****May 04, 2019

    Hello what is the expiry for this stocks?

    Answer : [Re] Inquiry for the item from mie****

    hi buyer, expiry around 09/2020 . anyway i left 2 bottle only.

  • Question : Inquiry for the item from Nic****Mar 25, 2019

    Hi,

    What is the expiry for the existing stocks ?

    Answer : [Re] Inquiry for the item from Nic****

    hi buyer, around 2020 onwards.

  • Question : Inquiry for the item from Cli****Feb 09, 2019

    Hi, may I know what is the expiry of your existing stocks? Thank you

    Answer : [Re] Inquiry for the item from Cli****

    hi buyer, the item only deliver 1 to 2 week as item is directly from france suplier. expiry date around late 2019 to 2020 onawrds. .

  • Question : Inquiry related delivery from Nic****Sep 14, 2018

    Order No.: 274926221

    Hi Seller,

    My Order No.: 274926221.

    Can you help to send out my items to me ?

    Thank you and have a nice day.

    Answer : [Re] Inquiry related delivery from Nic****

    hi buyer, item usually ship out 4 to 6 day via qxpress. i will expendite it.

    Question : [Re] Inquiry related delivery from Nic****

    Hi,

    Please help to inform Qxpress to pick up my items and send them to me, thank you.

    Answer : [Re] Inquiry related delivery from Nic****

    noted.

    Question : [Re] Inquiry related delivery from Nic****

    Hi,

    Can you help to remind Qxpress to expedite my delivery ?

    Answer : [Re] Inquiry related delivery from Nic****

    i will try my best.

+View all Notice, FAQ, Q&A >>
Pediakid Appetite - Tone 125ml
Pediakid Appetite - Tone 125ml
Item Q&A
  • Question : Inquiry for the item from Ce_****May 19, 2019

  • Question : Inquiry for the item from Ce_****May 16, 2019

  • Question : Inquiry for the item from Ce_****Apr 09, 2019

  • Question : Inquiry for the item from Wew****Sep 20, 2018

    Is this ready, when is expired date?

    Answer : [Re] Inquiry for the item from Wew****

    hi buyer, item will usually ship out 4 to 6 working day via qxpress. tracking will be provided once item have shiped out. expiry date should be around mid 2019 onwards.

Uriage Thermal Micellar Water Sensitive Skin 2 x 500ml
Uriage Thermal Micellar Water Sensitive Skin 2 x 500ml
Item Q&A
  • Question : Inquiry for the item from che****May 19, 2019

    Hi, may I know when’s the expiry date?

    Answer : [Re] Inquiry for the item from che****

    hi buyer, expiry should be mid 2020 to 2021 onwards.

    Question : [Re] Inquiry for the item from che****

    Ok thanks.

    Answer : [Re] Inquiry for the item from che****

    welcome.

Mustela No-Rinse Cleansing Water 2 x 500ml
Mustela No-Rinse Cleansing Water 2 x 500ml
Item Q&A
  • Question : Inquiry for the item from ser****May 19, 2019

    Can it remove waterproof makeup?

    Answer : [Re] Inquiry for the item from ser****

    hi buyer, based on manufactuer note , hope it helps :

    - the seat: it eliminates the stains and the waterproof change creams,
    - the face: it gently cleanses thanks to its high cutaneous and ocular tolerance with neutral pH and without alcohol and soap.

  • Question : Inquiry for the item from jas****May 16, 2019

    Hi, may i know what the expiry date of the current batch?

    Answer : [Re] Inquiry for the item from jas****

    hi buyer, expiry date should be mid 2020 to 2021 onwards.

  • Question : Inquiry for the item from eve****Feb 14, 2019

    Can I know the current batch expiry date?

    Answer : [Re] Inquiry for the item from eve****

    hi buyer, the item only deliver 1 to 2 week as item is directly from france suplier. expiry date around late 2019 to 2020 onawrds. .

  • Question : Inquiry for the item from s62****Feb 04, 2019

  • Question : Inquiry related delivery from exo****Aug 31, 2018

+View all Notice, FAQ, Q&A >>
La Roche-Posay Hyalu B5 Serum Anti-Wrinkle Concentrate Repairing Replumping 30ml
La Roche-Posay Hyalu B5 Serum Anti-Wrinkle Concentrate Repairing Replumping 30ml
Item Q&A
  • Question : Inquiry for the item from Elt****May 18, 2019

    Hi. When is the expired date?

    Answer : [Re] Inquiry for the item from Elt****

    hi buyer, expiry is around mid 2020 to 2021 onwards.

  • Question : Inquiry for the item from dta****Aug 01, 2018

    Hi, do you have ready stock?

    Answer : [Re] Inquiry for the item from dta****

    hi buyer, got limited stock , item usually deliver 4 to 6 day.

Parakito 2 Mosquito Repellent Refills
Parakito 2 Mosquito Repellent Refills
Item Q&A
  • Question : Inquiry related delivery from 261****May 14, 2019

    Hi,

    Is it sending via postal?
    Thanks

    Answer : [Re] Inquiry related delivery from 261****

    hi buyer, item usually will ship out 4 to 6 day via qxpress with tracking , once ship out it will delivered via qxpress 1 working day. no worry item is ship via qxpress.

  • Question : Inquiry for the item from al_****Aug 23, 2018

    Hi, could you let me know the expiry date of the refills? Thanks.

    Answer : [Re] Inquiry for the item from al_****

    hi buyer, sorry currently this item have no stock.

  • Question : Inquiry related delivery from lee****Jul 04, 2018

    I ordered and waiting for the delivery. Would like to know when is the delivery date?

    Answer : [Re] Inquiry related delivery from lee****

    hi buyer, item will ship out 4 to 6 day. i will try to ship out tomorrow and they will deliver next working day. sorry for the delay.

    Question : [Re] Inquiry related delivery from lee****

    Thank you for your replied. I've received it today.

    Answer : [Re] Inquiry related delivery from lee****

    welcome.

  • Question : Expiry Date of Item and DeliveryApr 14, 2018

Lytess Dermotextile Flash Slimming Legging Flat Belly Black
Lytess Dermotextile Flash Slimming Legging Flat Belly Black
Item Q&A
  • Question : Inquiry for the item from val****May 12, 2019

  • Question : Inquiry for the item from yos****Apr 09, 2019

  • Question : Inquiry for the item from yos****Apr 09, 2019

    Hi, may I find out if this item is still available? Are we able to wear it out like normal leggings or is it meant to be worn to sleep? Thank you!

    Answer : [Re] Inquiry for the item from yos****

    hi buyer, only have L/XL size. as manufactuer mention , it shoul be able to wear as normal .

    "Simply wear your textile as long as possible throughout the day, and every day. "

    Question : [Re] Inquiry for the item from yos****

    Thanks for the prompt reply! May I know when there’ll be stock for S/M??

    Answer : [Re] Inquiry for the item from yos****

    sorry currently not sure at the moment.

    Question : [Re] Inquiry for the item from yos****

    I see. Then do you know what’s the size specification/ measurements for the L/XL size?? Thank you!

    Answer : [Re] Inquiry for the item from yos****

    hi buyer,

    S/M 40-46
    L/XL 48-52

  • Question : Inquiry for the item from edd****Jun 18, 2018

    Why same item have different price?

    Answer : [Re] Inquiry for the item from edd****

    hi buyer, sorry some issue on the listing. anyway is the same thing.

La Roche-Posay Tolériane Caring Wash 400ml
La Roche-Posay Tolériane Caring Wash 400ml
Item Q&A
  • Question : Inquiry for the item from jas****May 12, 2019

    What is the expiry date

    Answer : [Re] Inquiry for the item from jas****

    hi buyer, currently item have no stock. think need to wait around end of the month.

  • Question : Inquiry related delivery from kar****Sep 23, 2018

Lytess Dermotextile Night Slimming 1 Capri Black
Lytess Dermotextile Night Slimming 1 Capri Black
Item Q&A
SVR Sensifine Fluide Dermo-Soothing Fluid 40ml
SVR Sensifine Fluide Dermo-Soothing Fluid 40ml
Item Q&A
  • Question : Inquiry for the item from nar****May 11, 2019

    Pls advise on the expiry date

    Thanks

    Answer : [Re] Inquiry for the item from nar****

    hi buyer , item expiry date should be around mid 2020 onwards .as this item will be direct order from france.

Furterer Triphasic Progressive Anti-Hair Loss Ritual Progressive Anti-Hair Loss Treatment 8 x 5.5ml
Furterer Triphasic Progressive Anti-Hair Loss Ritual Progressive Anti-Hair Loss Treatment 8 x 5.5ml
Item Q&A
  • Question : Inquiry for the item from wf0****May 06, 2019

    Hi, if I order more than a box from you - would you be able to give a lower price?

    Alice

    Answer : [Re] Inquiry for the item from wf0****

    hi buyer, sorry price is fix but u can use qoo10 coupon if have any. anyway item only arrive around 1 to 2 week. as curenty this item will direct order from france.

  • Question : Inquiry for the item from wf0****Apr 14, 2019

    Hello, I am interested to order from you. Would you know the expiry date ?

    Alice Tang

    Answer : [Re] Inquiry for the item from wf0****

    hi buyer, expiry date around 2020 onwards.

  • Question : DEliveryOct 28, 2018

    If i order today, when will i receive?

    Answer : [Re] DElivery

    hi buyer, item usually ship out 4 to 6 day via qxpress.As currently i am out of country. so abit delay. sorry about it.

  • Question : In stock?Feb 12, 2018

    Hello, Is there stock? Thank you.

    Answer : [Re] In stock?

    hi buyer, sorry curently no stock.

  • Question : DeliveryJan 31, 2018

    Hi, what long does it take to deliver? Thank you.

    Answer : [Re] Delivery

    hi buyer, 8 bottle . however currently item have no stock.

Klorane Baby Moisturizing Cream 2 x 200ml
Klorane Baby Moisturizing Cream 2 x 200ml
Item Q&A
  • Question : Inquiry for the item from yxn****May 05, 2019

    Is this the same as the 40ml product selling at retail shop like Watson? The price is for 2*200ml?

    Answer : [Re] Inquiry for the item from yxn****

    hi buyer, item have change packaging to the attachment. yes item is 2 x 200ml.

  • Question : Inquiry for the item from lor****Oct 24, 2018

    Is this still available?

    Answer : [Re] Inquiry for the item from lor****

    hi buyer, yes but item have change packaging.

La Roche-Posay Effaclar Duo [+] 40ml
La Roche-Posay Effaclar Duo [+] 40ml
Item Q&A
  • Question : Inquiry for the item from chu****May 04, 2019

    Hi may I know what’s the expiry date for the current batch? Thanks

    Answer : [Re] Inquiry for the item from chu****

    hi buyer, around mid 2020 onwards.

  • Question : Inquiry for the item from kwa****Sep 19, 2018

  • Question : Inquiry related delivery from dta****Aug 08, 2018

  • Question : Inquiry related delivery from dom****Jul 31, 2018

  • Question : Inquiry for the item from jcr****Jul 28, 2018

    expiry date?

    Answer : [Re] Inquiry for the item from jcr****

    around mid 2019 to 2020 onwards.

+View all Notice, FAQ, Q&A >>
EA Pharma Chondrosteo 120 Tablets
EA Pharma Chondrosteo 120 Tablets
Item Q&A
  • Question : Inquiry for the item from Jaz****May 03, 2019

    Hi,

    Do you have 180 tablet 2 bottles?

    Thank you

    Answer : [Re] Inquiry for the item from Jaz****

    hi buyer, sorry nope. only have 120 , 2 bottle.

  • Question : Inquiry for the item from Jaz****Aug 10, 2018

    Hi,

    May I know if you have stock and when is the expiry date?

    Thank you

    Answer : [Re] Inquiry for the item from Jaz****

    yes have stock. expiry date should be mid 2019 onwards. item is directly import from frances.

    Question : [Re] Inquiry for the item from Jaz****

    Hi,

    If I order today, when will I receive it?
    And what is the difference between the 120 tablets and 180 tablets?

    Thank you

    Answer : [Re] Inquiry for the item from Jaz****

    hi buyer, item usually will deliver 4 to 6 day. currently i only have the 120 tablets.

Sebamed Olive Face & Body Wash 1000ml
Sebamed Olive Face & Body Wash 1000ml
Item Q&A
  • Question : Inquiry for the item from 239****May 01, 2019

    May i know when is the expiry date?

    Answer : [Re] Inquiry for the item from 239****

    hi buyer, item expiry is 2020 onwards. item directly order from europe.

    Question : [Re] Inquiry for the item from 239****

    can i confirm the expiry date is 2021 instead as now already May 2019..
    ?

    Answer : [Re] Inquiry for the item from 239****

    hi buyer, i unable confirm it as item is directly order from europe once u have ordered. but base on previouly batch it is around late 2020 onwards.

  • Question : Inquiry for the item from wfl****Feb 18, 2019

    Hi may i know if this item is made in germany? Thks

    Answer : [Re] Inquiry for the item from wfl****

    yes. germany or france.

  • Question : Inquiry for the item from ade****Feb 15, 2019

    Hi, what is the expiry date?

    Answer : [Re] Inquiry for the item from ade****

    hi buyer, the item only deliver 1 to 2 week as item is directly from france suplier. expiry date around late 2019 to 2020 onawrds. .

  • Question : Inquiry for the item from ade****Oct 26, 2018

    Hi seller,

    What is your expiry date?

    Answer : [Re] Inquiry for the item from ade****

    hi buyer, item expiry date around mid 2019 onwards.

  • Question : Possible for today/tomorrow delivery?May 17, 2018

Eucerin Complete Repair Emollient Lotion 5% Urea 250ml
Eucerin Complete Repair Emollient Lotion 5% Urea 250ml
Item Q&A
  • Question : Inquiry for the item from 237****Apr 30, 2019

    Hi, may I know the expiry date of this item?

    Answer : [Re] Inquiry for the item from 237****

    hi buyer, expiry date is 2020 onwards. anyway the item have change packaging. you can refer to the attachment below.

    Question : [Re] Inquiry for the item from 237****

    Thank you.

    Answer : [Re] Inquiry for the item from 237****

    welcome.

Bioderma Node DS+ Anti-Recurrence Antidandruff Shampoo 125ml
Bioderma Node DS+ Anti-Recurrence Antidandruff Shampoo 125ml
Item Q&A
  • Question : Inquiry for the item from jul****May 01, 2019

    Do you also have bundle deal for this item? Thanks!

    Answer : [Re] Inquiry for the item from jul****

    hi buyer, sorry nope.

  • Question : Inquiry for the item from dro****Apr 09, 2019

    Expiry date? Thanks

    Answer : [Re] Inquiry for the item from dro****

    hi buyer, expiry date around 2020 onwards.

Bioderma Cicabio Repairing Drying Lotion 40ml
Bioderma Cicabio Repairing Drying Lotion 40ml
Item Q&A
  • Question : Inquiry for the item from 211****Apr 30, 2019

    Hi... I am ordering 6 bottles.. can you pls give me the product with the latest expiry dates. Appreciate your advice.


    Best regards

    Answer : [Re] Inquiry for the item from 211****

    hi buyer, expiry should be 2020 onwards. as item is directly order from france , so the expiry date should quite long for bioderma products.

  • Question : Can I know the expiry date of this bioderma cicabo lotion. ThanksAug 06, 2018

    Hi
    Can I know the expiry date of this bioderma cicabo lotion. Thanks


    Regards

    Answer : [Re] Can I know the expiry date of this bioderma cicabo lotion. Thanks

    hi buyer, item expiry date around mid 2019 to 2020 onwards.

    Question : [Re] Can I know the expiry date of this bioderma cicabo lotion. Thanks

    Hi, If I were to order 5, can you give me 4 with the latest expiry date?

    Answer : [Re] Can I know the expiry date of this bioderma cicabo lotion. Thanks

    hi buyer, yes i will try my best.

    Question : [Re] Can I know the expiry date of this bioderma cicabo lotion. Thanks

    Hi, Thanks for confirming. I placed my order. Cart no 120617646. Thank you

    Answer : [Re] Can I know the expiry date of this bioderma cicabo lotion. Thanks

    Hi, thanks for your confirmation. I placed my order for 5. Pls help arrange 4 with latest expiry date. Thank you.

    Question : [Re] Can I know the expiry date of this bioderma cicabo lotion. Thanks

    noted.

Mavala Mavala Stop Discourages Nail Biting And Thumb Sucking 10ml
Mavala Mavala Stop Discourages Nail Biting And Thumb Sucking 10ml
Item Q&A
  • Question : Inquiry related delivery from lis****Apr 26, 2019

    May I know how long is the delivery?

    Answer : [Re] Inquiry related delivery from lis****

    hi buyer, item usually ship out 1 to 2 working day.

    Question : [Re] Inquiry related delivery from lis****

    Thank you. Is it shipped out from Singapore, or overseas?

    Answer : [Re] Inquiry related delivery from lis****

    hi buyer, from singapore via qxpress.

  • Question : Inquiry for the item from nur****Mar 26, 2019

    Hi can you advise the ingredients for this item? Can it be use on 2 years plus kid and will they get stomach ache?

    Answer : [Re] Inquiry for the item from nur****

    hi buyer, based on the offical website: it mention for over 3 year old. you can refer to here.

    https://www.mavala.com/903-mavala-stop

Oral-B Stages Power Electric Toothbrush for Children 3 Years and +
Oral-B Stages Power Electric Toothbrush for Children 3 Years and +
Item Q&A
  • Question : Inquiry for the item from hob****Apr 23, 2019

    What model do you currently have? 2 pin or 3 pin plug? Can used in Singapore?

    Answer : [Re] Inquiry for the item from hob****

    hi buyer, item is import from france , europe. so it should be 2 pin round (like singapore type). yes can be use in singapore as europe voltage is about same as singapore.

    Question : [Re] Inquiry for the item from hob****

    What cartoon do u have?

    Answer : [Re] Inquiry for the item from hob****

    hi buyer, cars , princess , frozen , the incredibles

  • Question : Inquiry from des****Feb 16, 2019

    Hi

    Can could i change the head if spoil? Some design cant change the head ... thanks

    Answer : [Re] Inquiry from des****

    hi buyer, i think this item can buy head , so mean can change head. you can refer to this link : https://www.qoo10.sg/item/ORAL-B-STAGES-POWER-3-REPLACEMENT-HEADS/576926382

    Question : [Re] Inquiry from des****

    Okay thanks for reply

    Answer : [Re] Inquiry from des****

    welcome.

  • Question : Inquiry for the item from mar****Oct 28, 2018

    Is cars available? And what's the voltage?

    Answer : [Re] Inquiry for the item from mar****

    hi buyer,yes item usually ship out 4 to 6 day via qxpress. item is from europe so is 220volt . can be use in singapore.

  • Question : Inquiry for the item from hhe****Oct 01, 2018

    Is frozen design available?

    Answer : [Re] Inquiry for the item from hhe****

    yes. you can write in memo during ur purchase.

  • Question : Inquiry for the item from ngo****Oct 01, 2018

    Hi,

    Is model Cars in stock? Do you also sell replacement brush?

    Thanks,

    Answer : [Re] Inquiry for the item from ngo****

    hi buyer, item usually ship out 4 to 6 day . for the replacement brush , dun have.

+View all Notice, FAQ, Q&A >>
Bioderma Atoderm Gentle Shower Gel 1L
Bioderma Atoderm Gentle Shower Gel 1L
Item Q&A
Vitaflor Royal Jelly 1500mg Organic 20 Phials
Vitaflor Royal Jelly 1500mg Organic 20 Phials
Item Q&A
  • Question : Inquiry for the item from p0n****Apr 15, 2019

    Dear seller. Is it authentic from France? Exp date is when? Thank you 9685 2192 WhatsApp me

    Answer : [Re] Inquiry for the item from p0n****

    hi buyer, item is directly from france . for the expiry date should be around late 2019 to 2020 onwards. as it will directly order from frane.

    Question : [Re] Inquiry for the item from p0n****

    If I buy 2 box can shipping by Qxpress. I don't like shipping by Singpost. Because I have work. They never call me just leave a paper then I need go to Singpost collect but when I off the Singpost also off. Sometimes lost the items.

    Answer : [Re] Inquiry for the item from p0n****

    item is ship via qxpress. item usually ship out 4 to 6 working day.

    Question : [Re] Inquiry for the item from p0n****

    So I will make oder later. So items is available to ship out on tomorrow?

    Answer : [Re] Inquiry for the item from p0n****

    item usually ship out 4 to 6 working day after u have ordered.

    Question : [Re] Inquiry for the item from p0n****

    You said delivery via Qxpress?? This is Singpost. I don't like to use Singpost for ship my items. Because I need to work. No one at home collecting. The items will return to Singpost office. I have to work can't going to Singpost and take. You don't know what is Qxpress and Singpost. Why you telling lie???

    Answer : [Re] Inquiry for the item from p0n****

    You said delivery via Qxpress?? This is Singpost. I don't like to use Singpost for ship my items. Because I need to work. No one at home collecting. The items will return to Singpost office. I have to work can't going to Singpost and take. You don't know what is Qxpress and Singpost. Why you telling lie???

    Question : [Re] Inquiry for the item from p0n****

    I don't know you sending by Singpost or yourself or which company send for you. I was ask you before to send for me by Qxpress. I only support delivery by Qxpress. Fast, save and good. Delivery within 1 Dáy

    Answer : [Re] Inquiry for the item from p0n****

    hi buyer, item is ship via qxpress. item usually ship out 4 to 6 day. item still have not ship out yet. once ship out . it will have tracking number from qxpress. please do not worry.