Q&A board

Q & A Lists
Item Question & Answer
✪[Magic Umbrella!]✪ ☂ Multi-UV Layer ☂ || Waterproof Wind Resistant || Flower Print || Secret Garden
✪[Magic Umbrella!]✪ ☂ Multi-UV Layer ☂ || Waterproof Wind Resistant || Flower Print || Secret Garden
Item Q&A
  • Question : Inquiry for the item from pad****Oct 09, 2019

  • Question : Inquiry for the item from yfo****Jul 12, 2019

  • Question : Inquiry related delivery from a12****May 01, 2019

    Hi Seller,
    May i know when will you ship out my item my order no is 295150864?

    Answer : [Re] Inquiry related delivery from a12****

    Dear Valued Customer,

    Thank you for purchasing with us at BinaryZone. :)

    Your parcel has been scheduled to be mailed out tomorrow.

    Thank you.

    Best Regards,
    BinaryZone

    Question : [Re] Inquiry related delivery from a12****

    Ok noted with thanks.

    Answer : [Re] Inquiry related delivery from a12****

    Dear Valued Customer,

    You are welcome. :)

    Thank you.

    Best Regards,
    BinaryZone

  • Question : Inquiry for the item from a12****Apr 30, 2019

    Hi Seller,
    This umbrella is waterproof?

    Answer : [Re] Inquiry for the item from a12****

    Dear Valued Customer,

    Thank you for your interest in our product. :)

    Yes, our Magic umbrella series has a PVC outer coating which allows it to have waterproof feature.

    Thank you.

    Best Regards,
    BinaryZone

  • Question : Inquiry from 240****Apr 01, 2019

+View all Notice, FAQ, Q&A >>
✪[Xiaomi Powerbank!]✪ FREE 3 Years Warranty!! Gen2 10000mAH || 100% Authentic || Two-Way Fast Charge
✪[Xiaomi Powerbank!]✪ FREE 3 Years Warranty!! Gen2 10000mAH || 100% Authentic || Two-Way Fast Charge
Item Q&A
✪[Heroes Thumbdrives!]✪ LED LIGHT + PACKAGING!!! || 8GB Storage Size || Portable Heroes USB Drives!!
✪[Heroes Thumbdrives!]✪ LED LIGHT + PACKAGING!!! || 8GB Storage Size || Portable Heroes USB Drives!!
Item Q&A
  • Question : Inquiry for the item from 237****Feb 19, 2019

    Hi, i would like to enquire if 32gb storage is available ?

    Answer : [Re] Inquiry for the item from 237****

    Dear Valued Customer,

    Thank you for your interest in our products. :)

    We regret to inform that 32GB is not available for our Heroes USB series.

    Thank you.

    Best Regards,
    BinaryZone

  • Question : Inquiry for the item from wwq****Jan 20, 2019

  • Question : Inquiry for the item from lim****Nov 17, 2018

    Hi, i read the review, quite a numbers commented that the LED not working. Has this issue resolved?

    Answer : [Re] Inquiry for the item from lim****

    Dear Valued Customer, thank you for your interest in our products. Kindly be informed that the in-built LED version only comes with the Iron Man Head series.

    Thank you.

    Best Regards,
    BinaryZone

    Question : [Re] Inquiry for the item from lim****

    Oh ic.... What about war machine? With built in LED?

    Answer : [Re] Inquiry for the item from lim****

    Dear Valued Customer, yes, it does. :)

    Thank you.

    Best Regards,
    BinaryZone

    Question : [Re] Inquiry for the item from lim****

    Just realised that iron man is out of stock. Will it be restock soon?

    All "mark" also comes in built in LED?

    Answer : [Re] Inquiry for the item from lim****

    Dear Valued Customer,

    Thanks for reverting back.

    Restocks will be made next month, you may leave a note here should you request for a notification update when the stocks arrive. :)

    The Mark series does not come with in-built LED.

    Thank you.

    Best Regards,
    BinaryZone

  • Question : Inquiry for the item from 243****Nov 13, 2018

    Hello,

    I would like to get 1 thumbdrive each as below :
    - Captain America
    - Thor
    - Iron Man
    - Hulk
    - Iron man core
    - Iron man hand

    Are all these available?

    Answer : [Re] Inquiry for the item from 243****

    Dear Valued Customer,

    Thank you for your interests in our products!

    The following designs are ready stocks:

    - Captain America
    - Thor
    - Hulk
    - Iron Man Core

    Thank you.

    Best Regards,
    BinaryZone

    Question : [Re] Inquiry for the item from 243****

    Thank you, my friend have just purchased the items

    Answer : [Re] Inquiry for the item from 243****

    Deaf Valued Customer,

    Thanks for your kind support. :)

    Best Regards,
    BinaryZone

  • Question : Inquiry for the item from gra****Oct 27, 2018

    Is it only the iron man design can blink?

    If it does not blink, how do I do an exchange for the faulty thumbdrive?

    Answer : [Re] Inquiry for the item from gra****

    Dear Valued Customer,

    Thank you for your interest in our products.

    Kindly be informed only the Ironman Helmet series comes with in-built LED.

    We have arranged subsequent item to undergo QC prior to packing and sending to our customers.

    Thank you.

    Best Regards,
    BinaryZone

+View all Notice, FAQ, Q&A >>
✪[Air Purifier!]✪ Natural Bamboo Charcoal || Anti-Odor || Absorb Moisture || Humidifier || Freshener
✪[Air Purifier!]✪ Natural Bamboo Charcoal || Anti-Odor || Absorb Moisture || Humidifier || Freshener
Item Q&A
✪[Carbon Coco!]✪ ⟣FREE QPRIME⟢!! || Instant Teeth Whitening || 100% Activated Coconut Shell Charcoal
✪[Carbon Coco!]✪ ⟣FREE QPRIME⟢!! || Instant Teeth Whitening || 100% Activated Coconut Shell Charcoal
Item Q&A
  • Question : 关于商品kat****会员的咨询。Sep 10, 2018

    Hi does it come with the toothbrush?

    Answer : [Re] 关于商品kat****会员的咨询。

    Dear Valued Customer,

    Thank you for your interest in our products.

    Our Carbon Coco set does not come with toothbrush. :)

    Thank you.

    Best Regards,
    BinaryZone

  • Question : Inquiry for the item from jan****Sep 30, 2017

    Dear seller, is the size of the 2 item in the mini set same as the other 2? Thank you

    Answer : [Re] Inquiry for the item from jan****

    Dear Valued Customer,

    Thank you for your interests in our products!

    Yes, the size of the mini set (activated charcoal + toothpaste), is the same as the other 2 individual activated charocal and toothpaste. :)

    Thank you.

    Best Rregards,
    BinaryZone

  • Question : Inquiry for the item from jas****Sep 04, 2017

  • Question : Inquiry for the item from kar****Aug 20, 2017

    Is there any mint in the paste and powder? What is the taste?

    Answer : [Re] Inquiry for the item from kar****

    Dear Valued Customer,

    Thank you for your interest in our products!

    The powder is 100% Organic Coconut Shell Activated Charcoal with a hint of bentonite powder and lemon myrtle, and is odourless and tasteless.

    The toothpaste is fluoride free formula with a spearmint taste.

    Hope this clarfies! :)

    Thank you.

    Best Regards,
    BinaryZone

✪[Cooling Mat!]✪ ⏳CLEARANCE SPECIAL⏳ SALES! ❄BUY 2 FOR 50%❄!! || Multi-Purpose Super Cooling Gel Mat
✪[Cooling Mat!]✪ ⏳CLEARANCE SPECIAL⏳ SALES! ❄BUY 2 FOR 50%❄!! || Multi-Purpose Super Cooling Gel Mat
Item Q&A
  • Question : Inquiry for the item from ver****Jul 28, 2018

    Hi Seller,

    Is the cooling mat in water gel ?
    Can it for baby?

    Thank you

    Answer : [Re] Inquiry for the item from ver****

    Dear Valued Customer,

    Thank you for your interests in our products!

    Our cooling mat is made of solid hydrogel.

    Yes! We have customers using our cooling mat for infants, as per highly recommended by their review. :)

    Thank you.

    Best Regards,
    BinaryZone

    Question : [Re] Inquiry for the item from ver****

    Hi Seller,

    So is soft and feel like water?
    and it will adjust according to your body position?

    How long will the shipment takes? Or can I self collect??

    Thank you

    Answer : [Re] Inquiry for the item from ver****

    Hi Seller,

    So is soft and feel like water?
    and it will adjust according to your body position?

    How long will the shipment takes? Or can I self collect??

    Thank you

    Question : [Re] Inquiry for the item from ver****

    Dear Valued Customer,

    Thank you for reverting back.

    Yes, our cooling mat feels soft to the touch, and the surface fits as well.

    Should you decide to place order today, your order will be shipped out tomorrow to be received to your steps within 2-3 working days. :)

    Thank you.

    Best Regards,
    BinaryZone

    Answer : [Re] Inquiry for the item from ver****

    Ok I will order now..

    Question : [Re] Inquiry for the item from ver****

    Dear Valued Customer,

    Thank you for your kind support.. :)

    Best Regards,
    BinaryZone

  • Question : Inquiry for the item from Cha****Jun 20, 2018

    Hi
    Ur stock for size 50x150cm coming in ? Thank you

    Answer : [Re] Inquiry for the item from Cha****

    Dear Valued Customers,

    Thank you for your interests in our products!

    BinaryZone regrets to inform that the stocks will not be arriving in the near future. Perhaps you would like to consider our 30cm * 40cm option size? :)

    Thank you.

    Best Regards,
    BinaryZone

  • Question : Inquiry for the item from vie****Apr 07, 2018

    hi do you hv stock for 50 x 150cm? What's the selling price

    Answer : [Re] Inquiry for the item from vie****

    Dear Valued Customer,

    Thank you for your interests in our products!

    BinaryZone regrets to inform the mentioned size is currently out of stocks. Hope you may consider our 30cm x 40cm size for our flowery blue design cooling mat. :)

    Thank you for your kind understanding!

    Best Regards,
    BinaryZone

  • Question : Inquiry for the item from qiu****Mar 26, 2018

  • Question : Cool PadNov 14, 2017

    Hi Seller

    After a person sits on it for a while, the pad will absorb the heat and won't be cool. How long does one need to leave it for it to be "cool" again? within 2 hours? Or do I need to put in freezer / aircon room?

    How long can these gel pad last? Can it last at least 1 year, if not more?

    interested to buy, but need to know the durability.

    THanks, Wendy

    Answer : [Re] Cool Pad

    Dear Valued Customer,

    Thank you for your interests in our products!

    Simply place Cooling Mat under anything that requires cooling, and it instantly absorbs heat for up to 8 hours.

    Cooling mat contains phase-change material (PCM), the latest technology in cooling originally made for medical usages.

    To re-use, kindly place the cooling mat in a cool place and avoid direct sunlight for an hour or so. To speed things uo, you may place the cooling mat in the freezer for around 15 minutes as an alternative as well.

    The PCM in the cooling mat is reusable, we have customers utilizing for several months and counting. Please take note not to place in washing machine or under harsh sunlight to maximise the durability

    Thank you.

    Best Regards,
    BinaryZone

✪[Fidget Spinners!]✪ Naruto || Heroes || LED || Camo || Many Varieties! || Relieve Stress Game/Toy!!
✪[Fidget Spinners!]✪ Naruto || Heroes || LED || Camo || Many Varieties! || Relieve Stress Game/Toy!!
Item Q&A
  • Question : Inquiry related delivery from lyd****Jun 13, 2018

    Hi, I need the spinners by tomorrow by the DX Quick slot is full. Possible to received it tomorrow night with QExpress?

    Answer : [Re] Inquiry related delivery from lyd****

    Dear Valued Customer,

    Thank you for your interests in our products!

    You may leave a message on the customer memo upon checking out your purchase for QXpress to take note on your request, but we would have no guarantee that parcel shipped on the same day, would be receive within the same day for standard QXpress delivery. :)

    Thank you for your kind understanding.

    Best Regards,
    BinaryZone

  • Question : LED nor working on 1 side for the white spinnerApr 28, 2018

    I bought 3 spinner from you this week. One sides of the LED white Spinner is not working

    Answer : [Re] LED nor working on 1 side for the white spinner

    Dear Valued Customer,

    Thank you for your inquiry and glad you had received your parcel.

    Kindly ensure on the part being nicely fit to the fidget spinner.

    Thank you.

    Best Regards,
    BinaryZone

  • Question : Inquiry related delivery from twi****Jul 01, 2017

  • Question : can ship out early or store pick-up?Jun 25, 2017

✪[Socks!]✪ ⌠►$0.90◄ FLAT PRICE⌡! + 🎁FREE Milo Cubes🎁! || 유Ladies/Babies/Men웃 Socks || 100% Quality
✪[Socks!]✪ ⌠►$0.90◄ FLAT PRICE⌡! + 🎁FREE Milo Cubes🎁! || 유Ladies/Babies/Men웃 Socks || 100% Quality
Item Q&A
  • Question : Inquiry for the item from Luv****Jan 31, 2018

    Hi may i knoe for the panda n fox socks for children. What size n age range is it for?

    Answer : [Re] Inquiry for the item from Luv****

    Dear Valued Customer,

    Thank you for your interests on our products!

    Our Babies Socks series has size of 11-13cm, with age range from 1-3 years old. :)

    Thank you.

    Best Regards,
    BinaryZone

    Question : [Re] Inquiry for the item from Luv****

    Oh...too small for my kids

    Answer : [Re] Inquiry for the item from Luv****

    Dear Valiued Customer,

    Noted, with thanks. :)

    Thank you.

    Best Regards,
    BinaryZone

  • Question : Inquiry for the item from Luv****Jan 31, 2018

    Hi may i knoe for the panda n fox socks for children. What size n age range is it for?

    Answer : [Re] Inquiry for the item from Luv****

    Dear Valued Customer,

    Thank you for your interests on our products!

    Our Babies Socks series has size of 11-13cm, with age range from 1-3 years old. :)

    Thank you.

    Best Regards,
    BinaryZone

  • Question : Inquiry related delivery from gow****Nov 22, 2017

    Hi. I need the items by sat. I don't mind coming down to pickup. Is it possible to deliver by Friday? Or should i come down to collect?

    Answer : [Re] Inquiry related delivery from gow****

    Dear Valued Customer,

    Thank you for your interest on our products and shopping with us at BinaryZone!

    Currently our socks series is on Group Buy pre-order with release date on 30th November 2017 (30/11/17). Be assured that our Group Buy pre-order flat price at $0.90 is the lowest for this series (socks) for the whole of Qoo10!

    As a form of appreciation for purchasing our pre-order, we will be providing FREE Milo Cubes as well for customers who purchased during our pre-order.

    Once again, appreciate your support and looking forward to your continual support with us on BinaryZone!

    Thank you.

    Best Regards,
    BinaryZone