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Item Question & Answer
Single Pack★Adult Diaper/ Pants/Under Pad/Wipes★Japan Technology★Tested in SG Nursing Home★ 7-10 pc
Single Pack★Adult Diaper/ Pants/Under Pad/Wipes★Japan Technology★Tested in SG Nursing Home★ 7-10 pc
Item Q&A
  • Question : Inquiry for the item from mch****Mar 03, 2019

  • Question : Inquiry for the item from jas****Feb 19, 2019

  • Question : Inquiry for the item from bod****Jan 29, 2019

  • Question : AvailabilityJul 06, 2018

    May I know when will the pull up pants be available again?

    Answer : [Re] Availability

    Dear Customer, due to a sudden surge in demand by nursing homes, which took out the last batch, we are currently out of stocks.
    Fortunately, we see this demand coming and imported new stocks in.
    All our stocks wil be available next week, after Wed (11th July).
    To avoid any further inconvenience, kindly call us at 66367633, to place your pre-order. We will ensure u get ur order first.
    Thanks.

    .
    (Jul 09, 2018 10:17)

  • Question : Different pricing at LazadaDec 11, 2017

    I bought the same product M-L pull up pants at $18 for 7 pcs. The description was very misleading. I thought there was a promotion offer for a lot of 56 pcs. I felt cheated. Not going to buy this brand again. My order number is 301454331 on 1 December 2017.

    Answer : [Re] Different pricing at Lazada

    (1.) Apology for the misleading heading, as it was meant to refer to refer to the entire lot quantity. But the content within the desciption does clearly indicate that it was only for 1 bag of 7 pcs, instead of 1 lot of 56 pc.(2.) The price of $18 is only the retail price. We only charge $12.70, inclusive of shipping charges.
    (3.) We have taken note of ur not so happy experience. If u wish to, we will refund u the $12.70 u paid for, in exchange for the bag of diapers (7pc). Pls contact us at our sale line 66367633.


    (4.) If u have bought it after the promo period, set in the system, the price may revert to $18 from $12.70. In any case, kindly produce the receipt of payment, We will refund in full, in excahnge of the bag of 7 pc of diapers. Apology for inconvenience.
    (Dec 11, 2017 11:26)