Q&A board

Q & A Lists
Item Question & Answer
Buy 1 Free 1! Lanbena nail repair essence/ anti fungal/nail treatment
Buy 1 Free 1! Lanbena nail repair essence/ anti fungal/nail treatment
Item Q&A
  • Question : Inquiry related delivery from Nee****May 24, 2019

  • Question : Inquiry for the item from del****Apr 05, 2019

  • Question : Inquiry for the item from ano****Mar 19, 2019

  • Question : Inquiry for the item from kat****Feb 23, 2019

  • Question : Inquiry for the item from pur****Oct 25, 2018

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GERBayer Hydrating Essence 5ml | 💉 Equivalent to ▶️ 100 mask ▶️ 30 bottles of toner
GERBayer Hydrating Essence 5ml | 💉 Equivalent to ▶️ 100 mask ▶️ 30 bottles of toner
Item Q&A
  • Question : Inquiry for the item from wan****May 24, 2019

  • Question : Inquiry for the item from liz****Mar 20, 2019

    100% authentic?

    Answer : [Re] Inquiry for the item from liz****

    yes

  • Question : Inquiry for the item from ely****Mar 18, 2019

    product made in which country?

    Answer : [Re] Inquiry for the item from ely****

    china

  • Question : Inquiry for the item from nct****Mar 07, 2019

  • Question : Inquiry related delivery from est****Feb 21, 2019

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OJESH® Lifting Treatment (7 Vials)
OJESH® Lifting Treatment (7 Vials)
Item Q&A
  • Question : Inquiry for the item from fuf****May 23, 2019

    Hi!

    Pls advise expiry date. Tks!

    Answer : [Re] Inquiry for the item from fuf****

    2020 shld be in june

  • Question : Inquiry for the item from she****May 14, 2019

  • Question : Inquiry for the item from liu****May 11, 2019

    Can I check if I can purchased the ampoules opener separately?

    Answer : [Re] Inquiry for the item from liu****

    hi you can buy 1-2 box then leave a note we will sent to u

  • Question : Inquiry for the item from mic****May 03, 2019

    Is this product original / authentic?

    Answer : [Re] Inquiry for the item from mic****

    yes

  • Question : Inquiry for the item from jas****Apr 27, 2019

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1+1 CELEBRITY ENDORSED AISAN TOP TEAM PURE FLOWER EXTRACT HAIR MASK 500ML+SHAMPOO 500ML
1+1 CELEBRITY ENDORSED AISAN TOP TEAM PURE FLOWER EXTRACT HAIR MASK 500ML+SHAMPOO 500ML
Item Q&A
  • Question : Inquiry for the item from imx****May 23, 2019

  • Question : Inquiry for the item from rac****May 08, 2019

  • Question : Inquiry for the item from rac****May 07, 2019

  • Question : Inquiry for the item from rac****May 05, 2019

    Hi I m trying to order the shampoo but received a reply that the item has stopped selling?

    Answer : [Re] Inquiry for the item from rac****

    h iitem will be avail today

  • Question : Inquiry for the item from Jos****Apr 21, 2019

    Hi can i order 1 x 1 for 2 shampoo instead of 1 mask n 1 shampoo

    Answer : [Re] Inquiry for the item from Jos****

    hi yes u can

    Question : [Re] Inquiry for the item from Jos****

    Ok thks. Hv placed my order alrdy

    Answer : [Re] Inquiry for the item from Jos****

    thanks

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1+1 OPAL Hair Treatments New Improved Version/2019 LATEST OPAL SHAMPOO
1+1 OPAL Hair Treatments New Improved Version/2019 LATEST OPAL SHAMPOO
Item Q&A
  • Question : Inquiry for the item from Con****May 23, 2019

  • Question : Inquiry for the item from hen****May 19, 2019

    I intend to buy this products but just want to confirm whether is shampoo or treatment? As I only need Treatment

    Answer : [Re] Inquiry for the item from hen****

    hi treatment

  • Question : Inquiry related delivery from ger****Apr 20, 2019

    Order Summary (Date : Mar 22, 2019 / Cart no. : 125850301)
    292553973

    Whats the status now,? still waiting for the items. It has been one month.

    Answer : [Re] Inquiry related delivery from ger****

    Dear customer, pls wait and check letterbox,normal mail take longer,thank you!

  • Question : Inquiry for the item from shu****Apr 08, 2019

    Will u be selling again?

    Answer : [Re] Inquiry for the item from shu****

    hi this week,thanks

  • Question : Inquiry for the item from men****Dec 06, 2018

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1+1 CYNOS MOROCCO ARGAN OIL 100ml
1+1 CYNOS MOROCCO ARGAN OIL 100ml
Item Q&A
  • Question : Inquiry for the item from lux****May 20, 2019

    May I know when is the manufacture / expiry date?

    Answer : [Re] Inquiry for the item from lux****

    new stocks expiry 2021

    Question : [Re] Inquiry for the item from lux****

    Thanks!

    Answer : [Re] Inquiry for the item from lux****

    thanks

    Question : [Re] Inquiry for the item from lux****

    I have placed an order.

    Answer : [Re] Inquiry for the item from lux****

    thanks

  • Question : Inquiry for the item from and****Apr 23, 2019

    Hi,

    Is the item that you sell is the same as the picture that I’d attached? Please advise.

    Thank you

    Answer : [Re] Inquiry for the item from and****

    yes

  • Question : Inquiry for the item from w13****Apr 21, 2019

    Hi.. isit oily after application on hair

    Answer : [Re] Inquiry for the item from w13****

    hi no is not oily

  • Question : Inquiry for the item from 235****Apr 18, 2019

    Hi seller

    I would like to know the expired date for the item.

    Answer : [Re] Inquiry for the item from 235****

    hi dear new stocks , 2021/2022

  • Question : Inquiry for the item from Hjl****Apr 18, 2019

    Can this be used to darken white hair to black???

    Answer : [Re] Inquiry for the item from Hjl****

    Already answered inquiry. If you have another any question, please contact to us.

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Used by Mediacorp Zoe Tay! MAIONE Youth Original Essence 50ml - Miracle Facial Spray!
Used by Mediacorp Zoe Tay! MAIONE Youth Original Essence 50ml - Miracle Facial Spray!
Item Q&A
  • Question : Inquiry for the item from sea****May 23, 2019

    May l know expiry date for the 50ml essence?

    Answer : [Re] Inquiry for the item from sea****

    hi dec 2019

  • Question : Inquiry for the item from syl****May 13, 2019

    Type 2 - essence + 10ml serum is RM245. Can I know serum x 3 or only 1?

    Answer : [Re] Inquiry for the item from syl****

    1only

  • Question : Inquiry for the item from dkw****May 12, 2019

  • Question : Inquiry for the item from syl****May 04, 2019

    When is the expiry date? Courier to Malaysia?

    Answer : [Re] Inquiry for the item from syl****

    Production from?

    Question : [Re] Inquiry for the item from syl****

    hi no only to sg dec 2019

    Answer : [Re] Inquiry for the item from syl****

    Is it authentic?

    Question : [Re] Inquiry for the item from syl****

    yes

    Answer : [Re] Inquiry for the item from syl****

    Ok. Tq

    Question : [Re] Inquiry for the item from syl****

    thanks

  • Question : Inquiry for the item from 236****Mar 24, 2019

    I would like to know when is the exact expiry date for 50ml youth original essence and is it sealed in the box?

    Answer : [Re] Inquiry for the item from 236****

    hi expiry in dec 2020, 100%new in box

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TimelessTM Invisible Silk Mask 5pc in a box
TimelessTM Invisible Silk Mask 5pc in a box
Item Q&A
  • Question : Inquiry for the item from dew****May 23, 2019

  • Question : Inquiry for the item from ang****May 14, 2019

    Hi,

    I hope u dont mind me asking if this is authentic? Coz ur price is relatively a lot cheaper than outside

    Answer : [Re] Inquiry for the item from ang****

    hi 100%authentic

Award Winning AVEDA Shampoo/ Conditioner - 250ml/ 1000ml
Award Winning AVEDA Shampoo/ Conditioner - 250ml/ 1000ml
Item Q&A
  • Question : Inquiry for the item from cha****May 22, 2019

  • Question : INVATI™ EXFOLIATING SHAMPOO 1LMay 02, 2018

  • Question : Inquiry for the item from sha****Apr 30, 2018

    Hi Seller, Do u have the invati scalp Revitalizer? Thank you.

    Answer : [Re] Inquiry for the item from sha****

    hi sorry we only have the mens version , or u want to try thishttps://www.qoo10.sg/item/IHAIR-SERUM-GROW-HAIR-FOR-MEN-AND-WOMEN-SOLUTION-FOR-THOSE-WHO/443370026, this is very effective,thanks

  • Question : Inquiry for the item from yan****Mar 29, 2018

    Hi, May I know if u will restock rosemary mint shampoo soon?

    Answer : [Re] Inquiry for the item from yan****

    hi sorry, not so soon,thanks

  • Question : Inquiry for the item from red****Mar 12, 2018

    Hi. Rosemary mint shampoo available or restock?

    Answer : [Re] Inquiry for the item from red****

    hi sorry now no stocks

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[MEI BAI 每白] SPOT CREAM 祛斑霜 YAXIN ANNA WHITENING CREAM祛斑霜
[MEI BAI 每白] SPOT CREAM 祛斑霜 YAXIN ANNA WHITENING CREAM祛斑霜
Item Q&A
  • Question : Inquiry for the item from ade****May 22, 2019

    Can this fade pimple scars.? Where is this made in?

    Answer : [Re] Inquiry for the item from ade****

    hi yes can made in china

  • Question : Inquiry for the item from app****Jan 17, 2019

    Hi, when will you be opening the ‘group buy’ again? Thanks

    Answer : [Re] Inquiry for the item from app****

    hi we will do it today,thanks

  • Question : Inquiry for the item from Jan****Nov 02, 2018

    Hi. What is expiry date (month/year) of this cream? Thank you.

    Answer : [Re] Inquiry for the item from Jan****

    hi all new stocks, 2020

  • Question : Inquiry for the item from dan****Oct 05, 2018

    Item received has different wordings from original. Is this original item? Production company also different. Please verify...

    Answer : [Re] Inquiry for the item from dan****

    hi pls check all meibai now company changed packaging thanks

  • Question : post to malaysiaJul 14, 2018

    can i check with you did you send to kota kinabalu, sabah, malaysia? if i buy 10 or more? i select qxpress

    Answer : [Re] post to malaysia

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=610091831, you have to buy from global qoo10

    Question : [Re] post to malaysia

    ok thanks alot...

    Answer : [Re] post to malaysia

    i add to cart.. the singapore cart & global cart is same? the address? sorry i didn't use before

    Question : [Re] post to malaysia

    https://www.qoo10.my/item/SUPER-SALE-FREE-2-MASK-MEI-BAI-%e6%af%8f%e7%99%bd-SPOT-CREAM-%e7%a5%9b%e6%96%91%e9%9c%9c-RUIFU-NOURISHING/543217272?banner_no=204810

    Answer : [Re] post to malaysia

    hi.. buy in m'sia still expensive... can i buy in s'pore u help me send direct to m'sia? & need max how many quantity?

    Question : [Re] post to malaysia

    hi sorry malaysia only can buy here

    Answer : [Re] post to malaysia

    yes... i say i buy from u here... can u help me direct post to malaysia sabah?

    Question : [Re] post to malaysia

    hi if u buy from the malaysia website the link then i will sent to ur malaysia address

    Answer : [Re] post to malaysia

    I saw the price little expensive... thanks ... I buy here better then I post my self ... thanks

    Question : [Re] post to malaysia

    ok thanks

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ANMYNA Korea Red Ginseng Mouthwash
ANMYNA Korea Red Ginseng Mouthwash
Item Q&A
  • Question : Inquiry for the item from cha****May 22, 2019

    How many sachets in one box? And what are the instructions?

    Answer : [Re] Inquiry for the item from cha****

    20sachets use like normal mouthwash

OJESH 21Vials with SPRAYER
OJESH 21Vials with SPRAYER
Item Q&A
  • Question : Inquiry for the item from jes****May 20, 2019

    Hi seller. What is ojesh for? What can it do?

    Answer : [Re] Inquiry for the item from jes****

    hi is for hydrating n firming n radiance to the skin

    Question : [Re] Inquiry for the item from jes****

    Can use for hyper sensitive and redness skin?

    Answer : [Re] Inquiry for the item from jes****

    yes

  • Question : Inquiry for the item from nct****Apr 21, 2019

  • Question : Inquiry for the item from yuh****Apr 25, 2019

  • Question : 关于商品261****会员的咨询Apr 15, 2019

  • Question : Inquiry for the item from abt****Mar 22, 2019

    May I know when is the expiry date?

    Answer : [Re] Inquiry for the item from abt****

    hi in year 2020

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Retailing $69.90!!No.1 Salon Brand Footlogix Foot Care | Anti-fungal | Cracked Heels | Dry Skin
Retailing $69.90!!No.1 Salon Brand Footlogix Foot Care | Anti-fungal | Cracked Heels | Dry Skin
Item Q&A
  • Question : Inquiry for the item from chi****May 20, 2019

  • Question : Inquiry from ET2****Apr 25, 2019

  • Question : Inquiry related delivery from all****Apr 21, 2019

  • Question : Inquiry for the item from Wil****Apr 20, 2019

    Is the anti-fungal tincture suitable for toe nail or heel?
    What is the expiry date month/year?
    How long is the delivery to receive the good?
    Is it genuine stuff?

    Answer : [Re] Inquiry for the item from Wil****

    hi is for toe n nails, new stocks, 2021/2020, authentic, takes 2-3 days

  • Question : Inquiry related delivery from glo****Apr 04, 2019

    If I order today how soon I can receive the item?

    Answer : [Re] Inquiry related delivery from glo****

    hi 1- 2 days

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姜力 Ginger Power Shampoo/Conditioner 500ml. Improves hair texture/Promotes Hair Growth.
姜力 Ginger Power Shampoo/Conditioner 500ml. Improves hair texture/Promotes Hair Growth.
Item Q&A
  • Question : 来自qqc****会员的商品咨询。May 20, 2019

  • Question : Inquiry for the item from ody****Mar 06, 2019

    Is this authentic product? Do you have 4 and the serum for hair growth and also the rose hair oil?

    Answer : [Re] Inquiry for the item from ody****

    hi yes 100%authentic

  • Question : Inquiry for the item from Lin****Sep 18, 2018

  • Question : Inquiry for the item from ser****Jul 25, 2018

    Hi seller

    What do you mean hologram sticker will be removed. May i know how to use both ?

    Thanks

    Answer : [Re] Inquiry for the item from ser****

    hi only the sticker that can check seller name will be removed, on the box, use shampoo no 1 then followed by conditioner no 2

  • Question : No5Jul 23, 2018

    Do you face soap no 5?

    Answer : [Re] No5

    hi sorry we dont have

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90% OFF! CLEARANCE! Aveda Wooden Paddle Brush Comb detangle hair brush massage
90% OFF! CLEARANCE! Aveda Wooden Paddle Brush Comb detangle hair brush massage
Item Q&A
Zhang Guang Ginger Hair Grow 3 in 1 Shampoo Set
Zhang Guang Ginger Hair Grow 3 in 1 Shampoo Set
Item Q&A
  • Question : Inquiry for the item from evi****May 17, 2019

  • Question : Inquiry for the item from She****Feb 15, 2019

  • Question : Inquiry for the item from poh****Jan 13, 2019

  • Question : Inquiry for the item from qiq****Jan 01, 2019

    这个只能买那个hair mask吗

    Answer : [Re] Inquiry for the item from qiq****

    hi sorry no

  • Question : Inquiry for the item from rya****Nov 06, 2018

    Can man use this product due to some hair fall problem ?

    Answer : [Re] Inquiry for the item from rya****

    hi yes,thanks

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100%authentic[NEW] Illuminating White Cell Ampoule Korea No.1
100%authentic[NEW] Illuminating White Cell Ampoule Korea No.1
Item Q&A
  • Question : Inquiry for the item from tif****May 16, 2019

  • Question : Inquiry for the item from tif****May 15, 2019

  • Question : Inquiry for the item from luv****May 09, 2019

    How to use? Got instructions included inside?

    Answer : [Re] Inquiry for the item from luv****

    hi apply after serum , can use day or night thanks

  • Question : Inquiry for the item from Nic****Apr 14, 2019

  • Question : Inquiry related delivery from nct****Apr 03, 2019

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Wowo Harem 3 in 1 foundation Cushion Set + Refill Set + lipstick Light Makeup Primer
Wowo Harem 3 in 1 foundation Cushion Set + Refill Set + lipstick Light Makeup Primer
Item Q&A
Loshall Scar Removal Peel Mask
Loshall Scar Removal Peel Mask
Item Q&A
  • Question : Inquiry for the item from Fio****May 16, 2019

  • Question : Inquiry for the item from app****Feb 14, 2019

    Hi can you share the steps on how to use for face, is it correct:
    1) Wash face
    2) toner
    3) apply Loshall, wait till dry then peel off
    4) need to apply essence and moisturiser as last step?

    Thanks.

    Answer : [Re] Inquiry for the item from app****

    hi yes last step apply essence n moisturiser,thanks

  • Question : Inquiry for the item from ela****Jan 25, 2019

    Hi, can this lighten rashes scar and mosquito scar?

    Answer : [Re] Inquiry for the item from ela****

    yes can

  • Question : Inquiry for the item from ela****Jan 25, 2019

    Hi, can this lighten rashes scar and mosquito scar?

    Answer : [Re] Inquiry for the item from ela****

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : Inquiry related delivery from joe****Nov 05, 2018

    Hi Do you have stock on hand and how can I receive the item as I am Travelling soon. Thanks

    Answer : [Re] Inquiry related delivery from joe****

    hi yes ready stocks

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Shiseido Professional Stage Works Powder Shake 150ml
Shiseido Professional Stage Works Powder Shake 150ml
Item Q&A
  • Question : Inquiry for the item from Lip****May 14, 2019

    Hi power shake is black one right

    Answer : [Re] Inquiry for the item from Lip****

    yes

  • Question : Inquiry for the item from yau****Jan 27, 2019

  • Question : Inquiry from lia****Dec 10, 2018

  • Question : Order no : 258940441May 30, 2018

    hi ,

    i saw the description mentioned 1 day for delivery and why it will be delivery on 2 june instead .

    Answer : [Re] Order no : 258940441

    hi we mail out today thanks

    Question : [Re] Order no : 258940441

    so do i expect to receive today or tomorrow?

    Answer : [Re] Order no : 258940441

    hi normal mail takes 7-14 working days unless qxpress

    Question : [Re] Order no : 258940441

    yr posting mentioned 2 -3 days delivery/shipping and why end up so long ...

    Answer : [Re] Order no : 258940441

    hi 2-3 days is qxpress thanks

  • Question : Inquiry for the item from ste****May 19, 2018

    Use on wet or dry hair?

    Answer : [Re] Inquiry for the item from ste****

    hi pls use on dry hair,thanks

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LOWEST PRICE ON Qoo10! [BUY 1 GET 1 FREE] 100% AUTHENTIC! WOWO pure ginger shampoo
LOWEST PRICE ON Qoo10! [BUY 1 GET 1 FREE] 100% AUTHENTIC! WOWO pure ginger shampoo
Item Q&A
  • Question : Inquiry for the item from oli****Apr 21, 2019

  • Question : Inquiry for the item from yvo****May 13, 2019

    Hi, when will restock on facial cleanser?

    Answer : [Re] Inquiry for the item from yvo****

    hi tis few days

  • Question : Inquiry for the item from jol****May 13, 2019

    Hi are you restocking the face cream?

    Answer : [Re] Inquiry for the item from jol****

    hi dear next week

  • Question : Inquiry for the item from cha****May 08, 2019

    Hi can you restock collagen jelly please?

    Answer : [Re] Inquiry for the item from cha****

    hi tis few days

  • Question : Inquiry from imp****May 07, 2019

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【TRENDING 2019】 VERTEAM x5 bottles ★MESOWHITE FOUNDATION
【TRENDING 2019】 VERTEAM x5 bottles ★MESOWHITE FOUNDATION
Item Q&A
  • Question : Inquiry for the item from mar****May 11, 2019

    Does product blend to skin colour? Is it fine for tan skin colour?

    Answer : [Re] Inquiry for the item from mar****

    hi yes it blends to the skin

  • Question : Inquiry related delivery from sil****May 07, 2019

    Hi do i have to pay for the shipping cost if I opt for self collection?

    Answer : [Re] Inquiry related delivery from sil****

    sorry no self collects

  • Question : Inquiry for the item from bab****May 06, 2019

    hello,

    Is the item authentic, does it harm the skin especially for sensitive skin?

    Answer : [Re] Inquiry for the item from bab****

    hi is authentic, of cos no harm

  • Question : Inquiry for the item from lov****Apr 25, 2019

  • Question : Inquiry for the item from gir****Apr 16, 2019

    May I know where’s this product from? Thanks

    Answer : [Re] Inquiry for the item from gir****

    china

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NEW! Wowo Colour Awakening Lipbalm
NEW! Wowo Colour Awakening Lipbalm
Item Q&A
  • Question : Inquiry for the item from ser****May 11, 2019

    Hi

    What’s the expiry date of the lipbalm?

    Answer : [Re] Inquiry for the item from ser****

    2021

  • Question : Inquiry related delivery from sab****May 01, 2019

    Item still yet to receive...

    Answer : [Re] Inquiry related delivery from sab****

    Dear customer, pls wait and check letterbox,normal mail take longer,thank you!

  • Question : Inquiry related delivery from sus****Dec 24, 2018

    Are there any self pick up ?

    Answer : [Re] Inquiry related delivery from sus****

    no sorry

  • Question : Inquiry for the item from ixc****Dec 10, 2018

    What's the ingredients? Will it change colour on your lips when applied ?

    Answer : [Re] Inquiry for the item from ixc****

    hi natural ingredients

  • Question : Inquiry for the item from bee****Nov 25, 2018

    Hi, this lip balm made in where?

    Answer : [Re] Inquiry for the item from bee****

    china

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