Q&A board

Q & A Lists
Item Question & Answer
* HARI RAYA SALE * Telekung Lycra | Arafah Lace | Kids Telekung | Muslimah | Hijab | Tudung |
* HARI RAYA SALE * Telekung Lycra | Arafah Lace | Kids Telekung | Muslimah | Hijab | Tudung |
Item Q&A
  • Question : Inquiry for the item from teo****Jun 11, 2019

    Is grey adult telunkung still available?

    Answer : [Re] Inquiry for the item from teo****

    Hi. Sorry for the late reply. Adult telekung in grey is not available as it was purchased recently. Thank you.

  • Question : Inquiry for the item from whi****Jun 09, 2018

    I've received the kids size telekung, however it too big,can get smaller size?

    Answer : [Re] Inquiry for the item from whi****

    Hi buyer. As mentioned earlier, the kids telekung comes in standard size range as stated in itempage. There are no bigger or smaller sizes. However, Telekung lycra is slightly smaller than Arafah Lace. Can I have your order no so I can check for you? Thank you.

    Question : [Re] Inquiry for the item from whi****

    259181398

    Answer : [Re] Inquiry for the item from whi****

    Hi buyer. Fyi, Kids Arafah Lace Telekung is (Front: 95cm Back: 115cm Kain: 105cm) and Telekung Lycra is (Front: 78cm Back: 100cm Kain: 100cm). You can exchange the kids Arafah Lace Telekung to Kids Telekung Lycra which is slightly smaller. However, please note that return shipping and re-delivery charges will be paid by buyer. You can check the itempage for available colours. Do let me know if you wish to exchange. Thank you.

    Question : [Re] Inquiry for the item from whi****

    Hi how much is the charges? I need send back where?

    Answer : [Re] Inquiry for the item from whi****

    Hi buyer. Sorry for the late reply. I will contact you will the details soon. Thank you.

  • Question : Inquiry for the item from whi****Jun 16, 2018

    Hi how much is the charges? I need to sent back where?

    Answer : [Re] Inquiry for the item from whi****

    Hi buyer. Sorry for the late reply. I will contact you with the details soon. Thank you.

  • Question : Re: Plus size white telekungApr 11, 2018

    Assalamualaikum,

    I would like to know do you have plus size white telekung in stock?
    I am tall and big in size. My European size I wear is size 26.
    I prefer something which is also long for the top.
    please advise cost and I am based in NZ

    thank you
    Sally

    Answer : [Re] Re: Plus size white telekung

    Waalaikumussalam.

    Tq for your interest in our item. We regret to inform you that we do not have any telekung in plus size. Our telekung comes in 1 size (Front: 84cm Back: 147cm Long Skirt: 124cm) (+/- 2cm). And postage to NZ will be around SGD35 to SGD40 for 1 or 2 pairs of telekung. Hope this clarifies. Thank you.

  • Question : [About Item] Related InquiriesDec 11, 2016

+View all Notice, FAQ, Q&A >>
* BUY 2 GET 1 FREE * Cute Designed Money Packets | Money Envelopes | Muslimah | Hijab | Hari Raya |
* BUY 2 GET 1 FREE * Cute Designed Money Packets | Money Envelopes | Muslimah | Hijab | Hari Raya |
Item Q&A
  • Question : Inquiry for the item from Nur****May 15, 2019

  • Question : Inquiry for the item from 260****Apr 11, 2019

    Is the money packet large enough to fit a $10 note unfolded?

    Answer : [Re] Inquiry for the item from 260****

    Yes. Our money packets can fit $10 notes unfolded.

    Question : [Re] Inquiry for the item from 260****

    Great! I've made some order today. :-) If good I may want to purchase in bulk. Do you have bulk pricing?

    Answer : [Re] Inquiry for the item from 260****

    Sure. You can email me at sarahnsarahh@yahoo.com for more details. Thank you.

  • Question : Inquiry for the item from 260****Apr 11, 2019

  • Question : Inquiry related delivery from azi****Jun 13, 2018

*New* Printed Wideshawls | Pastel Bubble Chiffon | Dull Satin | Muslimah | Hijab | Shawl
*New* Printed Wideshawls | Pastel Bubble Chiffon | Dull Satin | Muslimah | Hijab | Shawl
Item Q&A
  • Question : Inquiry related delivery from ngl****Apr 07, 2019

    Hi boss,
    Can I do self collection as I need it as gift on this coming Saturday?

    Thann you!

    Answer : [Re] Inquiry related delivery from ngl****

    Hi. Sorry for the late reply. Self collection will be at Simei. You can email me at sarahnsarahh@yahoo.com for more details. Thank you.

* CNY SALE * Semi Instant/Instant Shawls | Lycra/Moss Crepe | Cotton | Muslimah |
* CNY SALE * Semi Instant/Instant Shawls | Lycra/Moss Crepe | Cotton | Muslimah |
Item Q&A
  • Question : Inquiry for the item from ily****Feb 08, 2019

    Salam Sis. I just receive item. Just want to check with you, cos I ordered moss crepe, but the material seems to be lycra?

    Answer : [Re] Inquiry for the item from ily****

    Is this moss crepe?

    Question : [Re] Inquiry for the item from ily****

    Wasalam sis. Item in photo is moss crepe as it has crinkled/pebbly surface. However, thickness of fabric/material of items sometimes differ for different batches. Fyi, moss crepe is as stretchable as lycra but lycra has a smooth feel/surface. You can check the differences for moss crepe and lycra as stated in itempage. Hope this clarifies. Thank you.

    Answer : [Re] Inquiry for the item from ily****

    Ok got it. Just confused because its soft and texture not as rough as most moss crepe material. But the material is very nice and cooling. Thanks! 😊

    Question : [Re] Inquiry for the item from ily****

    Salam Sis, can I take a look at a real pic of instant double loop moss crepe in turquoise? Want to see the colour..

    Answer : [Re] Inquiry for the item from ily****

    Wasalam. Colour is more like soft green under lights.

    Question : [Re] Inquiry for the item from ily****

    Thank you for the reply! I have ordered.

  • Question : Inquiry related delivery from dor****Dec 08, 2018

  • Question : Inquiry for the item from mon****Jan 14, 2018

    Hi, still wtg for your call or email with regards to the Teratai Diamond Shawl

    Answer : [Re] Inquiry for the item from mon****

    Hi. Sorry for not contacting you earlier. i will msg you by watsapp. Thank you.

  • Question : Inquiry for the item from mon****Jan 11, 2018

    Hi, very much.interested to order the Teratai Diamond, but it shows Sod Out, when.will there be a stock, tks Mona

    Answer : [Re] Inquiry for the item from mon****

    Hi. I believe you have emailed me your contact no. I will contact you soon on the updates. Thank you.

  • Question : Inquiry for the item from msz****Jan 07, 2018

    Hi. How long is the tudung?

    Answer : [Re] Inquiry for the item from msz****

    Hi. All tudung are in L size. Instant Teratai diamond is approx. 52cm (Front) and 77cm (Back). Instant Basic Moss Crepe/Lycra is approx. 52cm (Front) and 72cm (Back). Double Loop Shawls are approx. 180cm (Length) and 70cm (Width).

+View all Notice, FAQ, Q&A >>
Instant Shawls | Double Loop | Chiffon Kirana | Hijab | Muslimah | Tudung
Instant Shawls | Double Loop | Chiffon Kirana | Hijab | Muslimah | Tudung
Item Q&A
  • Question : Inquiry for the item from kha****Mar 24, 2019

  • Question : Inquiry for the item from sar****Jan 26, 2019

  • Question : Inquiry for the item from tpt****Dec 16, 2018

  • Question : Inquiry from Sha****Nov 13, 2018

  • Question : Enquiry - sizeNov 06, 2017

    Hi! Do these instant slip-ons come in sizes?

    Answer : [Re] Enquiry - size

    Is inner required to cover the back of the neck?

    Question : [Re] Enquiry - size

    Hi. All the instant shawls come in free size. Material is not really see through except for lighter colours. However, you will still need inner to keep your hair in place.

+View all Notice, FAQ, Q&A >>
* CNY SALE * Kids Collection | Instant Shawls | Double Loop | Chiffon Printed | Moss Crepe | Muslima
* CNY SALE * Kids Collection | Instant Shawls | Double Loop | Chiffon Printed | Moss Crepe | Muslima
Item Q&A
  • Question : Inquiry for the item from riz****Jan 28, 2019

    As salam...will you bring in more clrs for Tiara instant shawl?

    Answer : [Re] Inquiry for the item from riz****

    Wasalam. There is currently no stock for this design. I will update the listing once it is restocked by supplier. Thank you.

  • Question : Inquiry for the item from nur****Sep 12, 2018

  • Question : Inquiry for the item from nur****Sep 12, 2018

  • Question : Inquiry for the item from whi****Jun 06, 2018

    Hi I just telling. however it's too big for my 4 year old daughter. got small size?

    Answer : [Re] Inquiry for the item from whi****

    Hi. I'm not sure which item you are refering to but all sizes are as stated on itempage.

  • Question : Inquiry from gra****May 25, 2018

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NOV SPECIAL !! Wideshawls-Chiffon/ Bubble/ Moss Crepe/ Cotton/ Satin/ Silk | Muslimah |
NOV SPECIAL !! Wideshawls-Chiffon/ Bubble/ Moss Crepe/ Cotton/ Satin/ Silk | Muslimah |
Item Q&A
  • Question : Inquiry related delivery from sal****Nov 19, 2018

  • Question : Inquiry for the item from rit****Jun 27, 2018

    Hi. I cannot find grey in your listing although the picture shows there is grey for tiara chiffon.
    Thank you Sis

    Answer : [Re] Inquiry for the item from rit****

    Hi. Colours not in the list are not available. Thanks.

  • Question : Inquiry for the item from rit****Jun 24, 2018

    Hi. Do youbhave black tiara chiffon?

    Answer : [Re] Inquiry for the item from rit****

    Hi. Yes, I just restocked the item. Please check the page for available colours. Thank you.

  • Question : Inquiry for the item from ore****May 31, 2018

    Salaam,

    Will there be new stock for Bubble Chiffon and Moss Crepe Wideshawl? The material very nice. Want to buy more.

    Answer : [Re] Inquiry for the item from ore****

    Wasalam. Both Bubble Chiffon and Moss Crepe Chiffon are currently out of stock. I will try to restock once they are available. However, you can check out our new cotton wideshawls which will be uploaded in the itempage soon. Thank you.

  • Question : Tiara ChiffonApr 19, 2018

    Salam sis, may I check if you have stock for Tiara Chiffon - Maroon and Dark Mauve colours.
    If not, would you be re-stocking them?

    Answer : [Re] Tiara Chiffon

    Wasalam sis. Sorry for the confusion. Both colours are still available. Please check the page for updated listing. Thank you.

+View all Notice, FAQ, Q&A >>
* Restock 16/7/18 * Inner Anti Tembam | Anti Tembam Dagu | Snowcap | Hijab Inner | Muslimah |
* Restock 16/7/18 * Inner Anti Tembam | Anti Tembam Dagu | Snowcap | Hijab Inner | Muslimah |
Item Q&A
  • Question : Inquiry for the item from ana****Oct 17, 2018

  • Question : restockOct 11, 2016

  • Question : Enixs Micro LogisticSep 29, 2016

CLEARANCE!! CALACARA | Pants Suit | Formal Wear | Muslimah | Hijab | Tops | Blouse |
CLEARANCE!! CALACARA | Pants Suit | Formal Wear | Muslimah | Hijab | Tops | Blouse |
Item Q&A
  • Question : Inquiry for the item from Sah****Oct 06, 2018

    Hi, any incoming for Chloe suit pants. Im interested.

    Answer : [Re] Inquiry for the item from Sah****

    Hi. Thank you for your interest but Chloe suit is no longer available for restock. Thank you.

    Question : [Re] Inquiry for the item from Sah****

    Ok thank you.... If restock let me know

    Answer : [Re] Inquiry for the item from Sah****

    Ok noted. InsyaAllah will inform you. Thank you.

* Restock 21/9/18 * Instant Slip-On | Lycra/Moss Crepe/Chiffon | Muslimah | Tudung | Hijab | Shawl |
* Restock 21/9/18 * Instant Slip-On | Lycra/Moss Crepe/Chiffon | Muslimah | Tudung | Hijab | Shawl |
Item Q&A
  • Question : Inquiry for the item from meh****Aug 28, 2018

    Hi, can I check when you'll be restocking the Instant Arissa collection ?

    Answer : [Re] Inquiry for the item from meh****

    Hi. There is no restock for Instant Arissa as the design is no longer available. However, we will try to get new designs in the market. Thank you.

  • Question : Inquiry for the item from ruf****May 29, 2018

    Hi seller in the picture for instant arissa exclusive and inatant arissa exclusive denim there is a black/grey colour but it isnt availaible when i choose the colour that i want. Also there are limited colour options but in the picture there are more colour options. May i know when will all restock especially the black/grey one as i really need it?

    Answer : [Re] Inquiry for the item from ruf****

    Hi. Thank you for your interest in our hijabs. Fyi, if the colours are not available in the option list, it means that it is already out of stock. And there is no restock for the above mentioned hijab in the near future. Sorry for any inconvenience caused.

  • Question : INSTANT SARA SIZE L ATAU XXLDec 23, 2017

    Hi, may I know is there any stock for above sizes?
    I am looking for modest covering 'syariah' tudung.
    I'm keen to buy more than 5 pieces of that design and your double loop shawls for my daughter and myself.
    Let me know if you could provide so. My daughter prefers the slip on Instant Sara but longer covering the lower
    back as well.

    Answer : [Re] INSTANT SARA SIZE L ATAU XXL

    Hi. Most of our hijabs are of standard size M or L. However, our double loop shawls can be adjusted to provide more coverage. You can refer to our khimar itempage for bigger sizes hijab: https://www.qoo10.sg/g/527213241. Thank you.

  • Question : Inquiry for the item from mrs****Jul 17, 2017

    Hi seller! I want to enquiry. .. will you re stock instant lycra black color and instant basic moss crepe black color? Because I really really want to buy it. ... Pls thanks

    Answer : [Re] Inquiry for the item from mrs****

    Hi. For your info, restock for Instant Basic Lycra will be done soon but they come in random colours. Please check updated listing for available colours. Thank you.

  • Question : Inquiry for the item from far****Apr 28, 2017

    May i know the width size of the face for the green instant hijab? As my mother usually wears the largest size bcos of the face.

    Answer : [Re] Inquiry for the item from far****

    Hi. I am not sure which design you are refering to, but the face diameter for Instant Arissa Exclusive and Sarima Qaisara is slightly bigger as it does not have chin cover/dagu (approx. 52cm). Instant Basic Lycra and Moss Crepe which comes with chin cover/dagu is approx. 45cm. Hope this helps. Thank you.

+View all Notice, FAQ, Q&A >>
HARI RAYA CLEARANCE SALE ! Exclusive Hijab by CN | Tudung Telekung | 2 in 1 | Muslimah |
HARI RAYA CLEARANCE SALE ! Exclusive Hijab by CN | Tudung Telekung | 2 in 1 | Muslimah |
Item Q&A
  • Question : Inquiry for the item from chw****Jun 04, 2018

  • Question : Inquiry from hom****Jul 26, 2017

    Hi interested to get your items but the Telekung is not in stock and colours are limited for the other items. Will you be restocking?

    Answer : [Re] Inquiry from hom****

    Hi. There will be no restock for these items. Thank you.

  • Question : Inquiry from hom****Jul 26, 2017

    Hi interested to get your items but the Telekung is not in stock and colours are limited for the other items. Will you be restocking?

    Answer : [Re] Inquiry from hom****

    Hi. There will be no restock for these items. Thank you.

  • Question : [About Item] Related InquiriesJan 28, 2017

  • Question : Pre orderDec 31, 2016

+View all Notice, FAQ, Q&A >>
* Pre-Ramadan Sale * Muslimah Blouse | Kurung Set | Kate Doll Top | Split Long Top | Hijab | Tudung
* Pre-Ramadan Sale * Muslimah Blouse | Kurung Set | Kate Doll Top | Split Long Top | Hijab | Tudung
Item Q&A
  • Question : Inquiry for the item from swe****Apr 29, 2018

    Salam, is the clara kurung 1 piece or ada skirt,?

    Answer : [Re] Inquiry for the item from swe****

    Wasalam. It comes in 2 piece.

  • Question : Inquiry for the item from asn****Dec 25, 2017

    Salam, I want to know is the skirt of carina kurung elastic?

    Answer : [Re] Inquiry for the item from asn****

    Wasalam. Both Carina and Clara kurung skirt comes with elastic waistband.

  • Question : Inquiry for the item from fou****May 01, 2017

    Hello! If i order cn i get before nxt wk sat??

    Answer : [Re] Inquiry for the item from fou****

    Hi. Normal mail takes ard 3 to 5 working days to reach you during non-festive season. You can opt for Smartpac delivery ($3.80) which usually takes 2 to 3 working days. If I mail out by tmr or wed, it will most probably reach you before next saturday. Pls note that there is a Vesak Day holiday next Wed. Thank you.

  • Question : [About Item] Related InquiriesFeb 07, 2017

    Hi, when will u be restocking the long split top fr the other colours?

    Answer : [Re] [About Item] Related Inquiries

    Hi. Next restock will be ard 2 to 3 weeks time. Tq.