Q&A board

Available
Mon - Fri 10 am - 6 pm, Sat 10 am - 1.30 pm Warehouse no: 98399801 to Check Stock Availability Before Ordering
Q & A Lists
Item Question & Answer
NatureWise Green Coffee Bean Extract 800 60 Veggie Caps
NatureWise Green Coffee Bean Extract 800 60 Veggie Caps
Item Q&A
Haakaa Silicone Breast Pump + Cover Lid + Non Slip Base + Nursing Pads. 100 % Authentic.
Haakaa Silicone Breast Pump + Cover Lid + Non Slip Base + Nursing Pads. 100 % Authentic.
Item Q&A
  • Question : Inquiry for the item from enc****Sep 25, 2018

    Hi is the breast pad reusable or disposable kind ?
    Can I use uv steriliser for the pump?

    Answer : [Re] Inquiry for the item from enc****

    it is disposable kind. Yes you can

  • Question : Inquiry for the item from tas****Sep 11, 2018

  • Question : Inquiry for the item from ajj****Jul 16, 2018

    Can all parts ( cover, bottle, base) be sterilised using steam steriliser? Or only the bottle?

    Answer : [Re] Inquiry for the item from ajj****

    Yes you can

  • Question : Inquiry for the item from wan****Jul 16, 2018

    Hi, may I know what is the differenfe bwten suction base and non suction based version. Also I would like to arrange for store pick up. May I know what are the time period that you are open for collection? How to indicate store collection?

    Answer : [Re] Inquiry for the item from wan****

    We are open from Tues - Fri: 10 am - 5.30 pm. Sat: 10 am - 1.30 pm.

  • Question : Inquiry for the item from w3i****Jun 14, 2018

    Hello... is this 100ml or 150ml capacity? Do you have 150ml?

    Answer : [Re] Inquiry for the item from w3i****

    Sorry we do not carry the 150 ml ones.

+View all Notice, FAQ, Q&A >>
Raw Organic Beeswax Block (Up to 1.6 kg!)
Raw Organic Beeswax Block (Up to 1.6 kg!)
Item Q&A
  • Question : GradeSep 25, 2018

    Hi. May I know if this is cosmetic grade? Thanks.

    Answer : [Re] Grade

    Yes it is

  • Question : Block beeswaxAug 27, 2018

  • Question : Inquiry for the item from lim****Dec 13, 2017

    bought beeswax. open for collection on 25 dec?

    Answer : [Re] Inquiry for the item from lim****

    Yes. 10 am - 1.30 pm

  • Question : Inquiry for the item from lim****Dec 13, 2017

    bought beeswax. open for collection on 25 dec?

    Answer : [Re] Inquiry for the item from lim****

    Yes. 10 am - 1.30 pm

  • Question : Inquiry for the item from lov****Aug 03, 2017

    Would like to know if this is food grade , edible? Do not want cosmetic grade beewax. Thank you.

    Answer : [Re] Inquiry for the item from lov****

    Our supplier inform us this is food grade. However we do not recommend customers to comsume it.

    Thank you

Bulk Purchase! 24 bottles Thayers Witch Hazel Aloe Vera Formula Toner 355 ml
Bulk Purchase! 24 bottles Thayers Witch Hazel Aloe Vera Formula Toner 355 ml
Item Q&A
  • Question : Inquiry for the item from ngo****Sep 25, 2018

    Hi seller,
    May I check for bulk purchase 24 bottles can I mix & match? Tks

    Answer : [Re] Inquiry for the item from ngo****

    Sorry will be the same scents

Bath and Body Works Aromatherapy Energy Orange Ginger Body Wash 10 Oz
Bath and Body Works Aromatherapy Energy Orange Ginger Body Wash 10 Oz
Item Q&A
  • Question : Inquiry related delivery from ghi****Sep 24, 2018

    Hi, can I know what is the singpost shipping rate for w and 2 bottles respectively? Thanks

    Answer : [Re] Inquiry related delivery from ghi****

    It will be expensive. About $2 plus. Qxpress will be a better option

  • Question : Inquiry for the item from ser****Jun 18, 2018

    Hi seller please advise manufacturering and expiry dates. Also do you have aromatherapy recharge (Mint & sage)? Thanks

    Answer : [Re] Inquiry for the item from ser****

    Expiry date is 2019 Dec. Sorry dont carry it

  • Question : Inquiry for the item from jan****Apr 19, 2018

California Gold Nutrition Vitamin C Quali-C 1000 mg 60 Veggie Caps
California Gold Nutrition Vitamin C Quali-C 1000 mg 60 Veggie Caps
Item Q&A
  • Question : Inquiry for the item from poa****Sep 23, 2018

    What is the expiry for coq10? Where is the collection place?

    Answer : [Re] Inquiry for the item from poa****

    About 2020 April. It is at 3012 Bedok industrial Park E. #02-2032
    You can get from the store diectly too.

    Thank you

    Question : [Re] Inquiry for the item from poa****

    Please cancel (Cart no. 121653243) as I need to order more. I enter the quantity wrongly.Thanks

    Answer : [Re] Inquiry for the item from poa****

    Noted. We will proceed with the cancellation after the new order number. Thank you

    Question : [Re] Inquiry for the item from poa****

    No, please cancel this order for me immediately as I need to coupon to order again.thanks

    Answer : [Re] Inquiry for the item from poa****

    please cancel the order immediately on your side and do not send.Thanks

    Question : [Re] Inquiry for the item from poa****

    Please give us the new order number before we can proceed with the cancelation.

    Thank you

    Answer : [Re] Inquiry for the item from poa****

    I cannot order without the return coupons.

    Question : [Re] Inquiry for the item from poa****

    Success to cancel claim.

    Close Please refund the amount into my credit card.Thanks

    Answer : [Re] Inquiry for the item from poa****

    Noted. Refunds will be done qoo10, we do not receive any payments to refund.

    Thank you

    Question : [Re] Inquiry for the item from poa****

    Please assist Qoo10. Sg to do the refund to my credit card. Thanks

    Answer : [Re] Inquiry for the item from poa****

    You need to cancel the order before qoo10 can refund you

    Question : [Re] Inquiry for the item from poa****

    Please get Qoo10 to credit refunds to my credit card.

    Answer : [Re] Inquiry for the item from poa****

    You need to cancel the order before qoo10 can refund you

  • Question : Inquiry for the item from dor****Jun 09, 2018

    Hi. Kindly advise the expiry date of the current batch of vitamin C.
    Many thanks.

    Answer : [Re] Inquiry for the item from dor****

    2020 April

  • Question : Inquiry for the item from nor****Aug 09, 2017

    Hi can I make an enquiry about this vitamin c . How many MG should I my kids take per day, she 15y,16y and 18y..

    Answer : [Re] Inquiry for the item from nor****

    1 capsule a day is fine :)

  • Question : Manufacturing & Expiry datesApr 29, 2017

    Hi, may I know the manufacturing & expiry dates of this batch of california gold vitaminc c?

    Answer : [Re] Manufacturing & Expiry dates

    Expiry date: 2018 Nov.

  • Question : RestockDec 30, 2016

    Hi. Will you be restocking soon as you are left with 2 bottles only?
    Thank you.

    Answer : [Re] Restock

    Hi,
    It is just restocked.
    Sorry about it

+View all Notice, FAQ, Q&A >>
California Gold Nutrition Co Q10 Naturally Fermented 100 mg 30 / 120 Veggie Softgels.
California Gold Nutrition Co Q10 Naturally Fermented 100 mg 30 / 120 Veggie Softgels.
Item Q&A
  • Question : cancel and refundSep 24, 2018

    Please cancel (Cart no. 121653243 as I order the quantity wrongly. I need to buy more.Thanks

    Answer : [Re] cancel and refund

    Noted. Please give us the new order number before we can proceed with the cancelation.

    Thank you

    Question : [Re] cancel and refund

    Cancel/Refund Status
    D.Y.O.N International Inquiry and Conversation >
    Current Status
    Type Submitted Status Refund Status
    Cancel Sep 24, 2018 Request
    Detail Info
    Order no. 276301047
    Item California Gold Nutrition Co Q10 Naturally Fermented 100 mg 30 / 120 Veggie Softgels.
    Reason
    Cancel order

    Need to buy more
    Seller Memo
    * Please check with the seller about return address/method/status before returning.
    Refund Details
    Payment Details
    Order Amount Payment Method Payment Amount
    $11.89 Cart Coupon $2.00
    Q Point $2.00
    VISA/MasterCard $7.89
    Close Please cancel for me as I need the special discount Great Eastern Discount Coupon to order again.. Please do it immediately and refund the coupon, fund and points to my account..Thanks

    Answer : [Re] cancel and refund

    Please give us the new order number before we can proceed with the cancelation.

    Thank you

    Question : [Re] cancel and refund

    Please cancel now , I need the special coupon to order again.

    Answer : [Re] cancel and refund

    Please cancel immediately and do not send.

    Question : [Re] cancel and refund

    I need the coupon to reorder , so kindly complete the refund process so that I can go further order.Thanks

    Answer : [Re] cancel and refund

    Please give us the new order number before we can proceed with the cancelation.

    Thank you

    Question : [Re] cancel and refund

    Success to cancel claim.

    Close Order has successfully cancel. Kindly return funds into my credit card.Thanks

    Answer : [Re] cancel and refund

    Noted. Refunds will be done qoo10, we do not receive any payments to refund.

    Thank you

    Question : [Re] cancel and refund

    Please request Qoo10. Sg to refund to my credit card. Thanks

    Answer : [Re] cancel and refund

    Please assist Qoo10 to return refund to my credit card.

    Question : [Re] cancel and refund

    You need to cancel the order before qoo10 can refund you

  • Question : expiry dateAug 17, 2018

    what is the expiry date of cq10?

    Answer : [Re] expiry date

    2020 Dec

  • Question : titanium dioxide colorJun 22, 2018

    does it contains titanium dioxide color ?

    Answer : [Re] titanium dioxide color

    We did not have this information. However it is not stated on the bottle.

    Thank you

  • Question : Inquiry for the item from lim****Jun 14, 2018

    What is the expiry date of your Co10? Thanks

    Answer : [Re] Inquiry for the item from lim****

    Next batch of the coq10 30 caps will be late 2020.

    Thank you

  • Question : Inquiry for the item from poa****Jun 14, 2018

    Can be taken with calcium. When to take?

    Answer : [Re] Inquiry for the item from poa****

    Yes can be taken. Take with food.

+View all Notice, FAQ, Q&A >>
UV LED GEL GELISH Soak Off Remover Pads Acetone DIY nail polish (20 Packs/40 Packs) Cheapest in Q10
UV LED GEL GELISH Soak Off Remover Pads Acetone DIY nail polish (20 Packs/40 Packs) Cheapest in Q10
Item Q&A
  • Question : Inquiry related delivery from but****Sep 24, 2018

    Hi, i didnt realise yr store collection is now at bedok instead of scape! I bot frm ure shop at scape before but when i am abt to go and collect the item, i realise location is at bedok instead. Is it possible to mail it to me via singpost? Thanks

    Answer : [Re] Inquiry related delivery from but****

    We can cancel this order for you. You can reorder again. Thank you

  • Question : Inquiry for the item from uil****Feb 24, 2018

    Expiry date?

    Answer : [Re] Inquiry for the item from uil****

    2020 june 19

    Question : [Re] Inquiry for the item from uil****

    Ok thanks!

  • Question : Inquiry for the item from tri****Oct 11, 2017

    Hi can this be used to remove gelish on toes?

    Answer : [Re] Inquiry for the item from tri****

    yes you can

  • Question : Can I order tonight and collect tomorrow at 1pm?May 30, 2016

    Hi,

    If I order tonight (30 May), will I be able to collect from store on 31 May at 1pm?

    Thank you.

    Answer : [Re] Can I order tonight and collect tomorrow at 1pm?

    yes

  • Question : Collection at shopApr 28, 2016

    Can I order before noon and collect in evening ?

    Answer : [Re] Collection at shop

    Sorry collection will be 1 day after the order.

+View all Notice, FAQ, Q&A >>
Viviscal Extra Strength Hair Nutrient Tablets for Hair Growth (60 Tablets) Store Price $48!
Viviscal Extra Strength Hair Nutrient Tablets for Hair Growth (60 Tablets) Store Price $48!
Item Q&A
  • Question : Inquiry for the item from rms****Sep 23, 2018

    Hi....can i change my order for tablets for MEN......i ll wait when stock arrive ???

    Answer : [Re] Inquiry for the item from rms****

    Sorry we cannot change it at the moment. However you can cancel the order.

    Thank you

  • Question : Inquiry for the item from rms****Sep 23, 2018

    I have just placed order, can i changed it to the ones for man...? I dont mind waiting for them in 3 weeks...thx

    Answer : [Re] Inquiry for the item from rms****

    Sorry we cannot change it at the moment. However you can cancel the order.

    Thank you

  • Question : Inquiry for the item from rms****Sep 23, 2018

    Hi....this products are for females ony???

    Males cant take ???

    Answer : [Re] Inquiry for the item from rms****

    Hi, It is stated for Women. Sorry on this. However we will bring in the Men ones in 3 weeks time.

    Thank you

  • Question : Inquiry for the item from vrm****May 05, 2018

    Hi
    May I know the expiry of the product?

    Answer : [Re] Inquiry for the item from vrm****

    It is about 2020 August

    Question : [Re] Inquiry for the item from vrm****

    Thanks. Ordered.

    Answer : [Re] Inquiry for the item from vrm****

    Thank you!

  • Question : Inquiry for the item from chr****Mar 16, 2018

Wall-Mount Acrylic Nail Polish Display for 60 or 90 Polishes. Nail Salons and Home Salons!
Wall-Mount Acrylic Nail Polish Display for 60 or 90 Polishes. Nail Salons and Home Salons!
Item Q&A
  • Question : Query bout dimensionSep 23, 2018

  • Question : Inquiry from nfa****Aug 28, 2018

  • Question : Inquiry for the item from cut****Nov 15, 2017

  • Question : Inquiry for the item from ong****Jul 27, 2017

Natrol Melatonin Sleep Fast Dissolve Strawberry 10 mg 60 Tablets
Natrol Melatonin Sleep Fast Dissolve Strawberry 10 mg 60 Tablets
Item Q&A
  • Question : Inquiry for the item from hen****Sep 23, 2018

    Hi, is this tablet dissolve in d mouth ? Not swallow

    Answer : [Re] Inquiry for the item from hen****

    To swallow

Naturally Fresh Deodorant Crystal Foot Spray 4 fl oz (120 ml)
Naturally Fresh Deodorant Crystal Foot Spray 4 fl oz (120 ml)
Item Q&A
Oumaxi Acrylic Paint - Creators of colour - Nail Art design/12 colors. Widely used in Nail Salons!
Oumaxi Acrylic Paint - Creators of colour - Nail Art design/12 colors. Widely used in Nail Salons!
Item Q&A
  • Question : Inquiry for the item from too****Sep 20, 2018

    Hi is it non toxic ? Safe for children? Thanks

    Answer : [Re] Inquiry for the item from too****

    It is not mentioned. Sorry about it

    Question : [Re] Inquiry for the item from too****

    Thanks

    Answer : [Re] Inquiry for the item from too****

    You are welcome

  • Question : Inquiry for the item from ryu****May 19, 2018

    Hi...can i collect the acrylic paint today at 1.15pm if i make payment now? Thanks

    Answer : [Re] Inquiry for the item from ryu****

    You can collect it once you receive the pick up voucher.

    Thank you

  • Question : Inquiry for the item from Jbe****Nov 02, 2017

    Is this $5.50 for 12 cols as shown on pic. Plz cfm by return asap

    Answer : [Re] Inquiry for the item from Jbe****

    yes

  • Question : Inquiry for the item from Jbe****Nov 02, 2017

    Can i use to paint on
    A) pebbles or rocks
    B) will it wash off
    C) WATER PROOF???
    PLS ADVISE ASAP

    Answer : [Re] Inquiry for the item from Jbe****


    A) pebbles or rocks - yes
    B) will it wash off - nope unless you use acetone
    C) WATER PROOF??? - not sure

  • Question : Inquiry for the item from Jbe****Nov 02, 2017

    Can i use to paint on
    A) pebbles or rocks
    B) will it wash off
    C) WATER PROOF???
    PLS ADVISE ASAP

    Answer : [Re] Inquiry for the item from Jbe****

    A) pebbles or rocks - yes
    B) will it wash off - nope unless you use acetone
    C) WATER PROOF??? - not sure

+View all Notice, FAQ, Q&A >>
U.P. $24 [NEW PACKAGING] Victoria Secret Fragrance Mist 75 ml / 250ml / 8.4oz. 100% Authentic.
U.P. $24 [NEW PACKAGING] Victoria Secret Fragrance Mist 75 ml / 250ml / 8.4oz. 100% Authentic.
Item Q&A
  • Question : Inquiry for the item from sit****Sep 21, 2018

    When are you going to restock pure seduction. Thank you

    Answer : [Re] Inquiry for the item from sit****

    in 2 - 3 weeks time

  • Question : Inquiry for the item from raw****Sep 17, 2018

    When to restock Aqua Kiss

    Answer : [Re] Inquiry for the item from raw****

    in 2 - 3 weeks time

  • Question : Inquiry for the item from Jov****Aug 18, 2018

    Pure seduction have again?

    Answer : [Re] Inquiry for the item from Jov****

    Left 1 bottle

  • Question : Inquiry related cancel and refund from mos****Aug 12, 2018

    Dear seller, I would like to cancel my order.

    Answer : [Re] Inquiry related cancel and refund from mos****

    Please cancel

  • Question : Inquiry related delivery from mos****Aug 12, 2018

    Can this item send it to my house

    Answer : [Re] Inquiry related delivery from mos****

    No delivery for this 2 weeks.

+View all Notice, FAQ, Q&A >>
Foldable Laundry Basket/Laundry drying rack/ Laundry bag/ Storage Bag. Waterproof! No Option Price!
Foldable Laundry Basket/Laundry drying rack/ Laundry bag/ Storage Bag. Waterproof! No Option Price!
Item Q&A
  • Question : Inquiry for the item from jes****Sep 20, 2018

    What is the size of the basket?

    Answer : [Re] Inquiry for the item from jes****

    They are all about 35*44cm

  • Question : Inquiry related delivery from for****Aug 11, 2018

    Hi. I dont see the shipping option on irder page ? Only see store pick up. Whete are the shipping options?

    Answer : [Re] Inquiry related delivery from for****

    We are sorry that there will no delivery for this 2 weeks.

  • Question : Inquiry for the item from ire****Aug 01, 2018

    Hi whats the height of the laundry basket?

    Answer : [Re] Inquiry for the item from ire****

    About +/- 44 cm

  • Question : Size of bagsJul 25, 2018

    Hi what size are the bags? Do you have 30cm - 32cm diameter?

    Answer : [Re] Size of bags

    They are all about 35*44cm

  • Question : Inquiry for the item from viv****Jul 18, 2018

    What is the size of the laundry basket?

    Answer : [Re] Inquiry for the item from viv****

    For which design?

+View all Notice, FAQ, Q&A >>
Qxpress Delivery
Qxpress Delivery
Item Q&A
  • Question : Inquiry for the item from Jas****Sep 16, 2018

    How dues this work? Coupon for free delivery?

    Answer : [Re] Inquiry for the item from Jas****

    This is for customer to use delivery method if needed.

    Question : [Re] Inquiry for the item from Jas****

    What is hod?

    Answer : [Re] Inquiry for the item from Jas****

    Not sure

Pure Rosehip Seed Oil Skin Care 1 oz (30 ml)
Pure Rosehip Seed Oil Skin Care 1 oz (30 ml)
Item Q&A
  • Question : Inquiry for the item from lic****Sep 20, 2018

    Expiry date of item?

    Answer : [Re] Inquiry for the item from lic****

    about 2020 jan

  • Question : Damaged or No DamagedSep 09, 2018

    Hi, when I want to place order, there is damaged and no damage, may I know what does it mean?

    Answer : [Re] Damaged or No Damaged

    Damaged box, we remove the box packaging

  • Question : Inquiry related delivery from yuk****Aug 13, 2018

    Hi how do I choose q xpress for delivery as I do not want to store pickup. There is no option to choose shipping

    Answer : [Re] Inquiry related delivery from yuk****

    Sorry there is no qxpress delivery for this 2 weeks. You can email your orders to sales@dyoninternational.com to arrange for postage.

  • Question : Inquiry for the item from 99l****Jul 16, 2018

  • Question : Inquiry for the item from joe****Jul 02, 2018

    Hi seller,

    When is the expiry for the batch that you are selling?

    Thanks

    Answer : [Re] Inquiry for the item from joe****

    Currently today is 2020 jan

+View all Notice, FAQ, Q&A >>
[Qprime]5 Second Fix UV Light Repair Tool With Super Powered Repair Liquid Plastic Welding Compound
[Qprime]5 Second Fix UV Light Repair Tool With Super Powered Repair Liquid Plastic Welding Compound
Item Q&A
  • Question : Inquiry related delivery from ama****Sep 19, 2018

    Hi I am ordering other stuffs from ur store including this item however noticed that there are 2 shipping charges. One for Qxpress and this item under qprime. Is it necessary to pay 2 shipping charges when the items are coming under one delivery arrangement?

    Answer : [Re] Inquiry related delivery from ama****

    Yes. Please choose the items under the same delivery option

    Question : [Re] Inquiry related delivery from ama****

    There is only qprime option for this item.

    The rest of the items in the cart are under qxpress

    Answer : [Re] Inquiry related delivery from ama****

    Please use this link.
    https://www.qoo10.sg/item/5-SECOND-FIX-UV-LIGHT-REPAIR-TOOL-WITH-SUPER-POWERED-REPAIR-LIQUID/473500386

    Thank you

    Question : [Re] Inquiry related delivery from ama****

    Ok, I have just placed order. Thank you.

    Answer : [Re] Inquiry related delivery from ama****

    Noted. Thank you

Swisse Ultiboost Grape Seed Body Beauty 14250 mg 300 Tablets
Swisse Ultiboost Grape Seed Body Beauty 14250 mg 300 Tablets
Item Q&A
  • Question : Inquiry for the item from dan****Sep 20, 2018

    The product origin is Australia or germany ?

    Answer : [Re] Inquiry for the item from dan****

    Once arrived next week, we will know. As according to last shipment is Germany

  • Question : Inquiry for the item from dan****Sep 20, 2018

    May I check with you any stock for swisse grape seed 300 captules ? May I know the product origin from where? Thanks

    Answer : [Re] Inquiry for the item from dan****

    The stock will arrive next week. Thank you

Harmony Gelish Nourish Nail Cuticle Hydrating Natural Oil 15ml. 100% Authentic from USA. Retail at Orchard Store.
Harmony Gelish Nourish Nail Cuticle Hydrating Natural Oil 15ml. 100% Authentic from USA. Retail at Orchard Store.
Item Q&A
  • Question : Inquiry for the item from ong****Sep 19, 2018

  • Question : Inquiry for the item from chr****Jan 28, 2018

    Can can this be use directly on nails and also on TOP on gelish nail polish?

    Answer : [Re] Inquiry for the item from chr****

    Only on top of the bare nails

  • Question : brokenJul 05, 2016

    Dear Seller

    Please revert asap

    Answer : [Re] broken

    Hi, as replied from the last post, you can bring the broken item to our retail store for a 1 to 1 exchange. We will inform our sales staff on it.

    Thank you

    Question : [Re] broken

    Hi Seller,

    I have discarded.... Its broken as in the picture..

    Regards
    Chloe

  • Question : brokenJun 30, 2016

(Never Before Price) Aztec Secret Indian Healing Clay Deep Pore Cleansing! 1 lb (454 g) / 2lbs (908
(Never Before Price) Aztec Secret Indian Healing Clay Deep Pore Cleansing! 1 lb (454 g) / 2lbs (908
Item Q&A
  • Question : Inquiry for the item from gis****Sep 20, 2018

    Hi there, I ordered this item 2 months back. Haven’t had the chance to collect as I’m always overseas, and i just realised my store pickup voucher as expired! Please advise! Thanksss!!

    Answer : [Re] Inquiry for the item from gis****

    Very sorry about this. There will be no more collection after 30 days of order.

  • Question : Inquiry related delivery from ghe****Sep 02, 2018

    Hi, I accidentally order and chose store pick up but I wanted it by q express. Can I still ammend?

    Answer : [Re] Inquiry related delivery from ghe****

    We cancel this order for you, you alright with it?

    Question : [Re] Inquiry related delivery from ghe****

    I cancelled and ordered alrdy

    Answer : [Re] Inquiry related delivery from ghe****

    Thank you

  • Question : Inquiry related delivery from nur****Aug 21, 2018

    Hi can i check my order ? it’s been a week i ordered. If state that it is still requesting shipping.

    Answer : [Re] Inquiry related delivery from nur****

    this order is under store pick up.
    We can cancel for you if needed.
    You may want to order from this link with free delivery.
    https://www.qoo10.sg/item/NEVER-BEFORE-PRICE-AZTEC-SECRET-INDIAN-HEALING-CLAY-DEEP-PORE/628383874?banner_no=1305330

    Thank you

    Question : [Re] Inquiry related delivery from nur****

    if i cancel this order, will i get my refund ?

    Answer : [Re] Inquiry related delivery from nur****

    Yes you will. Qoo10 will refund you

    Question : [Re] Inquiry related delivery from nur****

    ok, kindly help to cancel this order. i will re order

    Answer : [Re] Inquiry related delivery from nur****

    Order cancelled

  • Question : Inquiry related cancel and refund from 1st****Aug 18, 2018

    Hi yes please can u refund to me and I will.order again. Tks

    Answer : [Re] Inquiry related cancel and refund from 1st****

    Will cancel now. This is link with delivery.https://www.qoo10.sg/item/NEVER-BEFORE-PRICE-AZTEC-SECRET-INDIAN-HEALING-CLAY-DEEP-PORE/628383874?banner_no=1305330

  • Question : Inquiry for the item from 1st****Aug 17, 2018

    Hi I was just informed that this item I bought can't be delivered. So when and where can I collect?

    Answer : [Re] Inquiry for the item from 1st****

    Hi you might want to order from this link and it is cheaper.

    We can cancel this order for you.

    Thank you

+View all Notice, FAQ, Q&A >>
Carmex Original Healing Lip Balm Tube/Stick. Fast healing for very dry lips.
Carmex Original Healing Lip Balm Tube/Stick. Fast healing for very dry lips.
Item Q&A
  • Question : Inquiry related delivery from tan****Sep 19, 2018

    Hi, can you have singpost delivery for this lip balm? Thanks

    Answer : [Re] Inquiry related delivery from tan****

    Yes. Please use this link to place order.
    https://www.qoo10.sg/item/CARMEX-HEALTHCARE-CARMEX-ORIGINAL-HEALING-LIP-BALM-TUBE-STICK-FAST-HEALING-FOR/628384509?banner_no=1305330

    Thank you

  • Question : Inquiry for the item from Azu****May 15, 2018

    I just ordered today when can I received please advise thanks.

    Answer : [Re] Inquiry for the item from Azu****

    In 2 working days

  • Question : Different in designApr 06, 2018

    May I know why does your picture shown here and the physical product's tube design posted by the buyers looked different? Is it a new packaging design? If yes, which one is the newer version?

    Answer : [Re] Different in design

    Dear customer,

    The one you received is the new packaging already.

    The picture you see is the old packaging.

    Thank you

    Question : [Re] Different in design

    Thank you for the prompt reply. I just ordered today. Looking forward to receive my goods.

    Answer : [Re] Different in design

    Thank you for the prompt reply. I just ordered today. Looking forward to receive my goods.

    Question : [Re] Different in design

    Noted. Thank you

  • Question : Inquiry for the item from loh****Mar 24, 2018

  • Question : Inquiry for the item from joy****Feb 03, 2018

    Hi when is e expiry date for carmex w packaging?

    Answer : [Re] Inquiry for the item from joy****

    It is 2019 batch

    Question : [Re] Inquiry for the item from joy****

    When in 2019?

    Answer : [Re] Inquiry for the item from joy****

    June to sept depending on batch

+View all Notice, FAQ, Q&A >>
Now Foods Fo-Ti Ho Shou Wu 560 mg 100 Capsules  Herbal Supplement Prevent And Reverse Grey Hair Promote Thicker And Healthier Hair Restore Your Natural Hair Color Made In USA NEXT DAY DELIVERY
Now Foods Fo-Ti Ho Shou Wu 560 mg 100 Capsules Herbal Supplement Prevent And Reverse Grey Hair Promote Thicker And Healthier Hair Restore Your Natural Hair Color Made In USA NEXT DAY DELIVERY
Item Q&A
  • Question : Inquiry for the item from mag****Sep 18, 2018

    Dear seller,

    Please advise expiry date.

    Thanks.

    Answer : [Re] Inquiry for the item from mag****

    2020 Oct

    Question : [Re] Inquiry for the item from mag****

    Thank you for you promptly reply. Ordered.

    Answer : [Re] Inquiry for the item from mag****

    Thank you

  • Question : manufacture and expiry dateSep 29, 2016

    hi

    May i know its manufacture and expiry date?

    many thanks

    Answer : [Re] manufacture and expiry date

    Hi,
    The expiry date is 2018 / November

  • Question : How to we sea whrther the product help ?Jul 02, 2016

    How to we sea whrther the product help ?

    Answer : [Re] How to we sea whrther the product help ?

    You will need to try it before you know. We have good feedbacks & return customers for this.

    Thank you

  • Question : GelatinApr 10, 2016

  • Question : Instock?Apr 10, 2016

+View all Notice, FAQ, Q&A >>
Live Marimo Moss Ball/ IMPORTED FROM JAPAN Aquarium Aquatic Plant for Fish/shrimp Tank beta Shrimps
Live Marimo Moss Ball/ IMPORTED FROM JAPAN Aquarium Aquatic Plant for Fish/shrimp Tank beta Shrimps
Item Q&A
  • Question : Inquiry for the item from liv****Sep 18, 2018

    1) Your indication Buy 3 Live Marimo Moss Balls, Free 1 co2 Tablet! What's that for?
    Can moss balls survive without air in closed container?

    2) Do I need to call your office before collection?
    And screenshot the 'Qoo10 Store Pick Up Voucher' in my mobile phone?

    Answer : [Re] Inquiry for the item from liv****

    Yes they can survive with out it. The Co2 just help it to grow faster. Yes they can.

    Yes it is better to call, so our packers can prepare for you first.

    Question : [Re] Inquiry for the item from liv****

    Can Moss Balls live without water in closed container?

    Just tap water, freshwater or salt water?

    Answer : [Re] Inquiry for the item from liv****

    Tap water or fresh water. Need water

  • Question : Inquiry for the item from liv****Sep 14, 2018

    Moss Ball and Fresh Moss Patch

    1) How big is Fresh Moss Patch?

    2) Fresh Moss Patch can survive underwater, or on surface?

    3) Is Fresh Moss Patch came from part of Moss Ball?

    4) Can both Moss Ball and Fresh Moss Patch survive in refrigerator as temperature of between 20°C to 25°C.

    Answer : [Re] Inquiry for the item from liv****

    1) About 3 cm
    2) Yes
    3) No
    4) Yes

  • Question : Aquarium SnailsSep 13, 2018

    Hi, i want to buy the moss ball and the aquarium snails from your shop.Realise aquarium snail stop selling anymore. Is there any to sell now?

    Answer : [Re] Aquarium Snails

    Hi for the snails, you can email to sales@dyoninternational.com to place orders. Qoo10 have banned the item. Sorry about it

  • Question : Inquiry related delivery from Lim****Aug 13, 2018

  • Question : Inquiry for the item from Spi****Jul 20, 2018

    Is this item suitable for small fish tank

    Answer : [Re] Inquiry for the item from Spi****

    Yes it is suitable

+View all Notice, FAQ, Q&A >>
[Qprime]OPI START TO FINISH 0.5 oz *Base coat Top coat Nail Strengther* 100% Authentic from USA. Fre
[Qprime]OPI START TO FINISH 0.5 oz *Base coat Top coat Nail Strengther* 100% Authentic from USA. Fre
Item Q&A
  • Question : How to select normal mailSep 18, 2018

    Hi, how to select normal mail and at what cost? Thanks

    Answer : [Re] How to select normal mail

    Hi. this is the link with postage.
    https://www.qoo10.sg/item/OPI-OPI-START-TO-FINISH-0-5-OZ-BASE-COAT-TOP-COAT-NAIL-STRENGTHER/628478272?banner_no=1305330
    Thank you

Brain Quest Card/child game card/Puzzle/Quiz/Kid Story Book/For 2~13Years Baby/Toy/Children Game!
Brain Quest Card/child game card/Puzzle/Quiz/Kid Story Book/For 2~13Years Baby/Toy/Children Game!
Item Q&A
  • Question : Inquiry from hui****Sep 18, 2018

  • Question : Inquiry related delivery from mic****Sep 16, 2018

    Dear seller, i have just made payment for this orders. Appreciate if you could send this out asap as i need this urgently thank you! Have a nice day 😊

    Answer : [Re] Inquiry related delivery from mic****

    yes noted

    Question : [Re] Inquiry related delivery from mic****

    Thanks v much & have a good day!

    Answer : [Re] Inquiry related delivery from mic****

    Thank you

  • Question : Inquiry for the item from joj****Sep 11, 2018

    When will you have more stocks for 5-6 years old? I need around 15

    Answer : [Re] Inquiry for the item from joj****

    Sorry not at the moment.

  • Question : Inquiry for the item from joj****Sep 11, 2018

    When will you have more stock for 5-6 years old? I need about 15

    Answer : [Re] Inquiry for the item from joj****

    Sorry not at the moment

Seche Vite Fast Dry Top Coat Clear Base Coat Ridge Filler Base Coat Restore Thinner.
Seche Vite Fast Dry Top Coat Clear Base Coat Ridge Filler Base Coat Restore Thinner.
Item Q&A
  • Question : Seche Vite Fast Dry Top Coat ClearSep 18, 2018

    Hi, any restocking for Seche Vite Fast Dry Top Coat Clear?

    Answer : [Re] Seche Vite Fast Dry Top Coat Clear

    It is restocked. Available in the list.

    Thank you

  • Question : Inquiry for the item from jas****Sep 08, 2018

    No Seche restore thinner?

    Answer : [Re] Inquiry for the item from jas****

    It is available. Please order from this link
    https://www.qoo10.sg/item/OPI-SECHE-VITE-FAST-DRY-TOP-COAT-CLEAR-BASE-COAT-RIDGE-FILLER-BASE/628478489?banner_no=1305330

  • Question : Inquiry related delivery from hil****Aug 12, 2018

  • Question : Shipping rateJul 30, 2018

    Hi,
    Did your rate for Qxpress increase? I purchased some items only last week and i rem it being much lesser than $10. Thanks!

    Answer : [Re] Shipping rate

    Sorry there is an error that we are still fixing it. By lst August will be back to normal

  • Question : Store Pick UpJul 10, 2018

    Hi,

    Can I do a collection tomorrow, 11th Wednesday and pay upon collection?

    Thks!
    Irene Tan
    HP : 9743-9729

    Answer : [Re] Store Pick Up

    Hi Irene,

    Yes you can.

    What is the item and quantity? We will need to prepare for you first.

    There will be a 10% discount for cash payment.

    Thank you

+View all Notice, FAQ, Q&A >>
California Gold Collagen UP 5000 Marine Sourced Collagen Peptides Hyaluronic Acid Vitamin C 7.23 oz
California Gold Collagen UP 5000 Marine Sourced Collagen Peptides Hyaluronic Acid Vitamin C 7.23 oz
Item Q&A
  • Question : Inquiry for the item from jes****Sep 18, 2018

    Can I take this during pregnancy ?

    Answer : [Re] Inquiry for the item from jes****

    Sorry it is not indicated on the bottle. Will be best to consult a doctor