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Q & A Lists
Item Question & Answer
🇸🇬👙walk in welcome👙 Swimsuit New Arrival Swim Wear Rashguard Korean design
🇸🇬👙walk in welcome👙 Swimsuit New Arrival Swim Wear Rashguard Korean design
Item Q&A
  • Question : Inquiry for the item from beb****Mar 20, 2019

  • Question : Inquiry related delivery from pam****Mar 19, 2019

  • Question : Inquiry related delivery from pam****Mar 19, 2019

  • Question : Inquiry from hui****Mar 15, 2019

  • Question : Inquiry for the item from pin****Mar 11, 2019

    Re: S3347

    Hi, for item S3347 there are 2 tables with different measurements..which one should i follow? I am 160cm 55kg (70A, hip 36inch), will L size fit? Thank you

    Answer : [Re] Inquiry for the item from pin****

    Dear Customer,

    both table content is similar (with different unit), L might be alight for you, but just to take note that the size chart just a reference to you, we are welcome walk in, we may consider to walk in and try, thanks

+View all Notice, FAQ, Q&A >>
🇸🇬[Magic Spin Mop]🇸🇬 Spin Dry Mop Set/ Mop Accessories/ Spray-Mop
🇸🇬[Magic Spin Mop]🇸🇬 Spin Dry Mop Set/ Mop Accessories/ Spray-Mop
Item Q&A
  • Question : Inquiry for the item from sco****Mar 19, 2019

  • Question : Inquiry for the item from Cin****Mar 14, 2019

    What is the difference between MT-01 and Mt-04?

    Can I get Mt-04 without extra mop head?

    When will restock?

    Answer : [Re] Inquiry for the item from Cin****

    Dear Customer,

    there are from same factory, one with 2 big wheels, and MT-04W with 4 wheels .. : )

    it come in a set of 2 mop heads, we are now giving extra 3 x mop heads as current promotion.

    MT-04w may reach us in 3-4 weeks times.. : )

  • Question : Inquiry for the item from ree****Mar 13, 2019

  • Question : Inquiry for the item from wkq****Mar 10, 2019

  • Question : Inquiry for the item from bry****Mar 03, 2019

+View all Notice, FAQ, Q&A >>
🇸🇬Walk in welcome 🇸🇬 Fast / Good / 100% satisfaction Quality Mahjong Table Large table size
🇸🇬Walk in welcome 🇸🇬 Fast / Good / 100% satisfaction Quality Mahjong Table Large table size
Item Q&A
  • Question : Inquiry for the item from kcl****Mar 16, 2019

    Hi
    Is the LED lights at side of table run by Normal AC power or Battery?

    Answer : [Re] Inquiry for the item from kcl****

    Yes, 4 sides, and run by ac power and control by remote

    Question : [Re] Inquiry for the item from kcl****

    Hi
    Thanks for the info.
    Can I check if the table with metal leg come with the Green Felt ? Does the table come with the green felt as shown in the picture?
    If yes, what is the difference from the separate option of selecting the green felt ?

    Answer : [Re] Inquiry for the item from kcl****

    Dear Customer,

    the table itself is already with green cushion pad (non removable), the optional purchase of green felt are same material as auto mahjong table felt, better quality and to protect the table top and better hand feel on the felt added on.. : )

    Question : [Re] Inquiry for the item from kcl****

    Hi
    Why is there delivery charges indicated when I select for Self pick up at your store?

    Answer : [Re] Inquiry for the item from kcl****

    Dear Customer,

    thanks for highligh the issue, tried and see the problem here, now try to do the change now.

    Done, suspect the software bug.. : (
    (Mar 19, 2019 07:50)

    Question : [Re] Inquiry for the item from kcl****

    Hi
    Does the delivery of the table come assembled?
    Due to the error, I have selected for delivery since there is still delivery charges when I select for self pick up.
    as it will be assembled if I select self pick up?

    Can it be changed to self delivered so I can save on the delivery charge? Or the shipping is on the way?

    How can I be compensated for the error in this case?

    Answer : [Re] Inquiry for the item from kcl****

    Dear Customer,

    item is already on the way to you, it is fully installed .. : )

  • Question : Inquiry for the item from pin****Feb 10, 2019

    Any restock for 1st option?

    Answer : [Re] Inquiry for the item from pin****

    Yes, will only come in around Mar

    Question : [Re] Inquiry for the item from pin****

    Thanks

    Answer : [Re] Inquiry for the item from pin****

    ; )

  • Question : Inquiry related delivery from und****Feb 12, 2019

  • Question : Inquiry related delivery from kog****Feb 09, 2019

    I want delivery instead of store pick up. Can or not?

    Answer : [Re] Inquiry related delivery from kog****

    sorry, for this item, it can only by self pick up..

  • Question : Inquiry related delivery from sky****Jan 31, 2019

    May I know if I order now when will it deliver

    Answer : [Re] Inquiry related delivery from sky****

    Dear Customer,

    if order today, more likely can receive on sat

    Question : [Re] Inquiry related delivery from sky****

    Ok thank you, I stay near your shop. East ave 3

    Answer : [Re] Inquiry related delivery from sky****

    you can do stock pick up since is near by.. : )

+View all Notice, FAQ, Q&A >>
❄️⛄️ 🇸🇬 Walk-in welcome 🇸🇬 [겨울] 다운 재킷 코트 winter jacket wear / winter wear Thermal Jacket
❄️⛄️ 🇸🇬 Walk-in welcome 🇸🇬 [겨울] 다운 재킷 코트 winter jacket wear / winter wear Thermal Jacket
Item Q&A
  • Question : Inquiry for the item from san****Mar 18, 2019

    Hi,

    When will the V series winter jacket be available?
    The options are only until U.

    Thanks

    Answer : [Re] Inquiry for the item from san****

    Dear Customer,

    V series are out of stock, and will not be restock soon, more likely come in around May

    Question : [Re] Inquiry for the item from san****

    Ok thank you.

    Answer : [Re] Inquiry for the item from san****

    You are welcome:)

  • Question : Inquiry for the item from vin****Mar 09, 2019

  • Question : Inquiry for the item from mwl****Mar 04, 2019

    Hi, is there stock for E series Pink (Hooded)
    Size 2XL? Thanks

    Answer : [Re] Inquiry for the item from mwl****

    Dear Customer,
    yes,E series Pink size 2XL avaiable.

    //
    (Mar 05, 2019 18:13)

  • Question : Inquiry related return and exchange from ste****Feb 28, 2019

  • Question : Inquiry for the item from ngu****Feb 27, 2019

    Can u send the address.. tmr i come

    Answer : [Re] Inquiry for the item from ngu****

    21 Bukit Batok Crescent, #02-75 S 658065 Wcega Tower

+View all Notice, FAQ, Q&A >>
🇸🇬👙 Swimsuit/Tankini/Bikini/RashGuard women Swimming Wear/Bra pad/Lingerie UV Sun Protection UPF5
🇸🇬👙 Swimsuit/Tankini/Bikini/RashGuard women Swimming Wear/Bra pad/Lingerie UV Sun Protection UPF5
Item Q&A
  • Question : Inquiry for the item from mic****Mar 18, 2019

    Hi seller, can I check with u if I order the attached item can I receive it on wed? Cos I need it on Thursday morning. Thanks

    Answer : [Re] Inquiry for the item from mic****

    Dear Customer,
    yes ,if you order now, before the collection of Qxpress today
    ,most properly you can receive on tomorrow or wednesday,thank you.

    Question : [Re] Inquiry for the item from mic****

    Ok, I make order n payment 1st...will update u...thanks

    Answer : [Re] Inquiry for the item from mic****

    You are most welcome:)

    Question : [Re] Inquiry for the item from mic****

    Hi dear, yesterday the mobile app payment got some issue so can not make it. Already made payment this morning, hope u can rush it n I can receive by tmr. Sorry for any inconvenient case. Thanks

    Answer : [Re] Inquiry for the item from mic****

    Hi dear, yesterday the mobile app payment got some issue so can not make payment. Early morning already make payment for the order, hope u can help to ship out ASAP and hope I can receive on time by tmr. Sorry for any inconvenient case. Thanks

    Question : [Re] Inquiry for the item from mic****

    Noted,thanks.

  • Question : 关于商品liu****会员的咨询。Mar 17, 2019

    What is the number of 160 60kg?

    Answer : [Re] 关于商品liu****会员的咨询。

    Dear Customer,
    which design u refer to?
    more likely, it is height and weight.. : )

  • Question : Inquiry for the item from Ant****Mar 14, 2019

    Hi, may I know when XL 9976 will be in stock?

    Answer : [Re] Inquiry for the item from Ant****

    Dear Customer,
    9976 XL will not restock so soon,once restock ,we will post on our pages,thank you.

    Question : [Re] Inquiry for the item from Ant****

    Thank you

    Answer : [Re] Inquiry for the item from Ant****

    ; )

  • Question : Inquiry related return and exchange from hui****Mar 12, 2019

  • Question : Inquiry for the item from pha****Mar 07, 2019

    Hi.. may I know black Long pant wil restock?

    Answer : [Re] Inquiry for the item from pha****

    Dear Customer,
    Black long pant wouldn't restock for the time being,any update we will put on our page,thank you.

+View all Notice, FAQ, Q&A >>
🇸🇬🚽Toilet Seat Universal soft-close lip cover/bidet/Quick remove easy clean / variety colour
🇸🇬🚽Toilet Seat Universal soft-close lip cover/bidet/Quick remove easy clean / variety colour
Item Q&A
  • Question : Inquiry for the item from mat****Mar 18, 2019

    Hi , what's the thickness ? Thanks

    Answer : [Re] Inquiry for the item from mat****

    Dear Customer,

    thicker version, material thickness at appro. 5mm

  • Question : Inquiry for the item from son****Mar 13, 2019

  • Question : Inquiry for the item from siy****Feb 23, 2019

    Hi seller, mine is HDB toilet bowl. Please see attached photo. Which shape should I buy? I’m looking at the thick cover without water spray one. Thanks

    Answer : [Re] Inquiry for the item from siy****

    Dear Customer,

    pls take measurement of the hole to hole distance, width of the toilet bowl (not the cover), and lenght .. whatsapp to 94892649 for fast reply, thanks

    Question : [Re] Inquiry for the item from siy****

    Thanks. Bought

    Answer : [Re] Inquiry for the item from siy****

    Dear Customer,
    noted ,thank you.

  • Question : Inquiry related delivery from fra****Jan 17, 2019

  • Question : Inquiry for the item from fra****Jan 17, 2019

+View all Notice, FAQ, Q&A >>
[Used Mahjong Table] Auto Mahjong table with 2 tile set  Viewing available
[Used Mahjong Table] Auto Mahjong table with 2 tile set Viewing available
Item Q&A
  • Question : Inquiry for the item from jaz****Mar 17, 2019

  • Question : Inquiry for the item from joe****Mar 06, 2019

  • Question : Inquiry for the item from joe****Mar 06, 2019

    any available?

    Answer : [Re] Inquiry for the item from joe****

    Dear Customer,
    what is the item you enquiry?


    //
    (Mar 07, 2019 13:49)

  • Question : Inquiry for the item from sha****Jan 06, 2019

    Hi do you still have the fair condition one which is cheaper?

    Answer : [Re] Inquiry for the item from sha****

    Dear Customer,

    1x at $500 is available, can contact 94892649 for viewing

    Question : [Re] Inquiry for the item from sha****

    Do u have anything cheaper and ready to deliver by this Fri?

    Answer : [Re] Inquiry for the item from sha****

    pls contact 94892649, should have 1 pcs at $300, but need to check and tune alignment.. : )

    Question : [Re] Inquiry for the item from sha****

    Contacted via sms no reply

    Answer : [Re] Inquiry for the item from sha****

    your contact no.?

    Question : [Re] Inquiry for the item from sha****

    91135569

    Answer : [Re] Inquiry for the item from sha****

    hi, now have 1x at $300, update into listing, you can proceed to purchase now

    Question : [Re] Inquiry for the item from sha****

    Can u send me photos? Is it sg mahjong tiles? Does it include delivery? Where can i view it?

    Answer : [Re] Inquiry for the item from sha****

    Hi?

    Question : [Re] Inquiry for the item from sha****

    yes, is singapore style, delivery will be charge with $50, self collection is available on the spot .. : )
    21 Bukit Batok Crescent, #02-75, S658065, mon to fri 1-5pm, sat 10-12 noon

    Answer : [Re] Inquiry for the item from sha****

    Do u have pictures? Normal car can fit?

    Question : [Re] Inquiry for the item from sha****

    normal car cannot, you can arrange delivery van here, and we help to load up, and your side, need someone there to unload, that can be cheaper ..

    Answer : [Re] Inquiry for the item from sha****

    Photo of the table pls?

    Question : [Re] Inquiry for the item from sha****

    Photo of the table?

    Answer : [Re] Inquiry for the item from sha****

    photo file is too large, you given phone no. is not valid..

    pls direct contact 94892649, thanks
    (Jan 08, 2019 14:24)

    Question : [Re] Inquiry for the item from sha****

    He doesn't have whatsapp

    Answer : [Re] Inquiry for the item from sha****

    : )

    Question : [Re] Inquiry for the item from sha****

    Hi how can i get the photos?

    Answer : [Re] Inquiry for the item from sha****

    Dear Customer,

    used tables all sold (yesterday), not now more used table available

    Question : [Re] Inquiry for the item from sha****

    :(
    I am really interested, how much is ur cheapest table? I wan for this Saturday

    Answer : [Re] Inquiry for the item from sha****

    No1 $888 non foldable with 2 years warranty

  • Question : Inquiry from win****Oct 02, 2018

+View all Notice, FAQ, Q&A >>
🇸🇬[Mop Accessories] Quality stainless steel pole for spin mop set
🇸🇬[Mop Accessories] Quality stainless steel pole for spin mop set
Item Q&A
  • Question : Inquiry for the item from vin****Mar 17, 2019

    How to upgrade the pole length

    Answer : [Re] Inquiry for the item from vin****

    Dear Customer,

    we will need to get extra pole, "apple pole", "Premium purple purple", "Premium Black" and "oiling pole" are longer vs normal standard pole

  • Question : Inquiry from Ann****Mar 14, 2019

  • Question : Inquiry for the item from kky****Jan 24, 2019

  • Question : Inquiry from vin****Jan 13, 2019

    Hi can the refill be fit into supa mop model?

    Answer : [Re] Inquiry from vin****

    Dear Customer,

    no.. : )

  • Question : Inquiry for the item from mis****Jan 07, 2019

    Hi, may I check if the mop pole can fit into any spinning pail? Thabks

    Answer : [Re] Inquiry for the item from mis****

    Dear Customer,

    no, not all, pls bring your whole set to our office to try out beforew you purchase

+View all Notice, FAQ, Q&A >>
🇸🇬 Mahjong Tiles Set  🇸🇬  3 Types Color 156 Pcs (size 38/40) Dices Casino Chips Table felt
🇸🇬 Mahjong Tiles Set 🇸🇬 3 Types Color 156 Pcs (size 38/40) Dices Casino Chips Table felt
Item Q&A
  • Question : Inquiry for the item from buz****Mar 16, 2019

    When will the chip set and aluminum casing be coming in? And would the tiles move about in the case?

    Answer : [Re] Inquiry for the item from buz****

    Dear Customer,

    Chip set, can contact 94892649 for further assistance
    Alum Case for MJ tile: there are no divider tray, and this item will not be restock so soon.. : )

  • Question : Inquiry for the item from buz****Mar 13, 2019

    Hi when will jade white stock be arriving? And does it comes with any brown box to store the tiles Or do I have to purchase one?

    Answer : [Re] Inquiry for the item from buz****

    Dear customer,
    sorry,we are out of stock at the moment,other design will come in in a few weeks time,we will update on our page when shipment arrival .
    Our tile will not come with the brown box,and we also didn't have this item,thank you.

  • Question : Inquiry related delivery from car****Mar 05, 2019

    How.long can get?

    Answer : [Re] Inquiry related delivery from car****

    Dear Customer,
    are you referring the mj tile? 
    if for Qxpress delivery normally is within 3 working days,you can select Qquick or store pick up option if you are urgent,thank you.

    //
    (Mar 05, 2019 18:12)

  • Question : Inquiry for the item from jaz****Mar 04, 2019

    Hi, # 40/156 vinyl pink mj comes with pouch ? Thanks

    Answer : [Re] Inquiry for the item from jaz****

    Is the vinyl pink plain ? I don't wan hello kitty on it

    Question : [Re] Inquiry for the item from jaz****

    Dear Customer,

    the vinyl pink do not come with pouch,and is mixd white and pink,no hello ketty on it,you are most welcome to give us a call(69048389) if need more information,thank you.

    Answer : [Re] Inquiry for the item from jaz****

    Okay, thank you. Just wanna make sure it's plain .. so that I can place order. Many thanks . It's big size?

    Question : [Re] Inquiry for the item from jaz****

    Hi,
    the tile is size #40,is a common size we use.

    ..
    (Mar 06, 2019 10:09)

  • Question : Inquiry for the item from jor****Feb 19, 2019

    Can I ask if the mj come with animal tile ?

    Answer : [Re] Inquiry for the item from jor****

    Dear Customer,
    yes ,it come with animal ,fei and joker tile.

    //
    (Feb 21, 2019 11:51)

+View all Notice, FAQ, Q&A >>
🇸🇬 [Men Swim Trunk] Beach Wear / swim wear / swim suit / swim trunk
🇸🇬 [Men Swim Trunk] Beach Wear / swim wear / swim suit / swim trunk
Item Q&A
  • Question : Inquiry related delivery from Mei****Mar 15, 2019

  • Question : Inquiry for the item from jus****Nov 07, 2018

    139 blue available to order?

    Answer : [Re] Inquiry for the item from jus****

    Dear Customer,

    no, 139 is no more available

  • Question : Inquiry from lia****Oct 27, 2018

  • Question : Is 8800 a swimming trunk?Jun 20, 2018

    Hi Is #8800 a swimming trunk?

    Answer : [Re] Is 8800 a swimming trunk?

    Dear Customer,

    8800 is not swimming trunk, but a lot of customers wear it to swim in public swimming pool also.. : )

  • Question : Inquiry for the item from cps****May 15, 2018

    Hi seller want to get 25255 black. I’m 171cm, waist is 34.5 inches and weight is 64kg. Please advice what size should I get

    Answer : [Re] Inquiry for the item from cps****

    Dear Customer,

    L size will be ok for u.. : )

+View all Notice, FAQ, Q&A >>
🇸🇬🚿walk in welcome🚿 [Magic Hose] 3x Length Extension Expandable with spray car wash
🇸🇬🚿walk in welcome🚿 [Magic Hose] 3x Length Extension Expandable with spray car wash
Item Q&A
  • Question : Inquiry for the item from 242****Mar 15, 2019

    Hi Seller,
    Is the pressure gun (snow) can fix with your magic hose ?
    (Previously I have purchased a magic hose (green) from you)

    Answer : [Re] Inquiry for the item from 242****

    Dear Customer,
    Yes,snow gun can fit the green hose we sell,infact ,can also fit into all our hose(Upgraded blue,Deluse black/bue,coil hose),thank you.

    Question : [Re] Inquiry for the item from 242****

    The soapy spray gun also fit to your hose ?

    Answer : [Re] Inquiry for the item from 242****

    yes

  • Question : Inquiry for the item from kel****Mar 14, 2019

    Soapy gun better or foam gun better? Wanna use on hdb washing Bay.

    Answer : [Re] Inquiry for the item from kel****

    Dear Customer,

    Soapy or Foam effect, it depend on each individual.. : )

  • Question : Inquiry for the item from Wei****Mar 12, 2019

  • Question : Inquiry for the item from Jed****Mar 10, 2019

  • Question : Inquiry for the item from tan****Feb 25, 2019

+View all Notice, FAQ, Q&A >>
🇸🇬👙 Clearance sale 👙🇸🇬  Sale on Sale SwimSuit Sales!  swimwear
🇸🇬👙 Clearance sale 👙🇸🇬 Sale on Sale SwimSuit Sales! swimwear
Item Q&A
  • Question : Inquiry related delivery from ang****Mar 14, 2019

    Hi, if buy today, can receive it on Mon (18/3/19)
    Thanks!

    Answer : [Re] Inquiry related delivery from ang****

    Dear Customer,

    qxpress reach your within 1-3 working days, if order today before 12 noon, more likely can receive tomorrow or sat

  • Question : Inquiry for the item from xia****Feb 20, 2019

  • Question : Inquiry for the item from tan****Jan 02, 2019

    3314 when re stock ?

    Answer : [Re] Inquiry for the item from tan****

    Dear Customer,

    currently no restock plan for 3314.. : )

  • Question : Inquiry related return and exchange from lyn****Dec 16, 2018

    Hi can I exchange to a bigger size? Had receive the item already. Can go yr store to exchange size??

    Answer : [Re] Inquiry related return and exchange from lyn****

    Dear Customer,

    yes.. : )

    Question : [Re] Inquiry related return and exchange from lyn****

    Okay what time can i go there??

    Answer : [Re] Inquiry related return and exchange from lyn****

    mon to fri 1-5pm, sat 10-12 noon, Thanks

  • Question : Inquiry for the item from hui****Nov 22, 2018

    Hi, can I go to your shop to see, try and purchase? Instead of purchasing them online?

    Answer : [Re] Inquiry for the item from hui****

    Dear Customer,

    yes.. : )

+View all Notice, FAQ, Q&A >>
🇸🇬🚻 Bathroom Bidets 🚻 🇸🇬Micro Toilet Bidet/ Non-Electric/ Sprayer Wash-let/ Toilet Access
🇸🇬🚻 Bathroom Bidets 🚻 🇸🇬Micro Toilet Bidet/ Non-Electric/ Sprayer Wash-let/ Toilet Access
Item Q&A
  • Question : Inquiry for the item from jos****Mar 12, 2019

  • Question : Inquiry for the item from son****Mar 12, 2019

  • Question : Re: ItemOct 27, 2018

    Hi seller,

    When will the micro smart bidet be available?

    Answer : [Re] Re: Item

    Dear Customer,

    yes, it is reaching us soon, est. date: 15 Nov

  • Question : IDEAL STANDARDOct 02, 2018

    Hi, will the micro smart toilet bidet fit a IDEAL STANDARD toilet bowl ? And do you do installation ? My cisten is concealed. Thanks

    Answer : [Re] IDEAL STANDARD

    Dear Customer,

    pls take photo and mesaurement of hole to hole and whatsapp to 94892649, we will guide you along.. : )

❤Compact Flat Mop❤ 🇸🇬[Original GuaGuaLe]🇸🇬 2018 version  hot sale Premium Flat spin Mop
❤Compact Flat Mop❤ 🇸🇬[Original GuaGuaLe]🇸🇬 2018 version hot sale Premium Flat spin Mop
Item Q&A
  • Question : Inquiry for the item from Par****Mar 13, 2019

    Hi do you sell the refill only?

    Answer : [Re] Inquiry for the item from Par****

    Dear Customer,
    yes ,you can,
    please call us{69048389) for more information

  • Question : Inquiry for the item from 236****Mar 11, 2019

    mens thermal underwear blue set.

    waist 46.5 inch and chest 46 inch

    3XL can fit?

    Answer : [Re] Inquiry for the item from 236****

    Dear Customer,
    i afraid 3XL can't fit,but you are welcome to our office at 21 Bukit Batok Cres ,WCEGA Tower #02-75 to give a try.

  • Question : Inquiry for the item from sj_****Mar 11, 2019

    Hi, can i buy only the refill?

    Answer : [Re] Inquiry for the item from sj_****

    Dear Customer,
    yes ,you can,
    please call us{69048389) for more information.

  • Question : Inquiry for the item from mqz****Feb 23, 2019

    One of the grooves to hold the fibre cloth broke. Possible to just puchase the stick?

    Answer : [Re] Inquiry for the item from mqz****

    Dear Customer,

    yes, pls ontact 94892649 for fast reply on the above issue , thanks

  • Question : Inquiry for the item from ong****Feb 18, 2019

    Hi,can I only buy the stick and the mop?

    Answer : [Re] Inquiry for the item from ong****

    Dear Custmer,
    You can buy the pole ,mop heads ,mop plates by walk in or from Q10, you can find out more from our shop(Eight & Crate) on Q10. Thank you.

+View all Notice, FAQ, Q&A >>
🇸🇬 [2018 MUJI Mop] 🇸🇬 Premium quality Spin Mop Set (Off-White)  (with ❤5x refills)
🇸🇬 [2018 MUJI Mop] 🇸🇬 Premium quality Spin Mop Set (Off-White) (with ❤5x refills)
Item Q&A
  • Question : Inquiry for the item from kit****Mar 11, 2019

    Hi how many mop head are there? How long is the shipment?

    Answer : [Re] Inquiry for the item from kit****

    Dear Customer,
    there will be 5 mop heads in total,normally it take about 3 working days to reach you by Qxpress delivery.Thank you.

    Question : [Re] Inquiry for the item from kit****

    Thank you

    Answer : [Re] Inquiry for the item from kit****

    Thank you.

  • Question : Inquiry for the item from aff****Sep 24, 2018

    The link website address showing the connection of the tube and mop head which you gave to me doesn’t exist. Please provide the right link address. Thanks

    Answer : [Re] Inquiry for the item from aff****

    Dear Customer,

    pls refer to our phone conversation, thanks

  • Question : Inquiry for the item from aff****Sep 21, 2018

    How to fix the mop pole to the mop head? Doesn’t fit. Thanks

    Answer : [Re] Inquiry for the item from aff****

    Dear Customer,

    we can refer to attached youtube link for the insllation on the pole and plate cover

    https://youtu.be/Mo0WGYfAMjE

  • Question : Inquiry for the item from ayl****Aug 07, 2018

    Hi sir, can choose mop color ?

    Answer : [Re] Inquiry for the item from ayl****

    Dear Customer,

    you can put in remarks , we got blue/white, green/white, purple/white, pure white

    Question : [Re] Inquiry for the item from ayl****

    Ok, let me know if you hv brown/white. Tks

    Answer : [Re] Inquiry for the item from ayl****

    no, we don't have brown/white mop head now.. : )

  • Question : Muji mopAug 01, 2018

    Hi, can I order only 1 set?

    Answer : [Re] Muji mop

    Dear Customer,
    yes, you can order 1 set,sorry... overlook ,thanks for the information:)

+View all Notice, FAQ, Q&A >>
🇸🇬 [Mop accessories] 🇸🇬 Magic Mop head refill (universal size)
🇸🇬 [Mop accessories] 🇸🇬 Magic Mop head refill (universal size)
Item Q&A
  • Question : Inquiry for the item from mum****Mar 09, 2019

    Hi, may I know does your mop head refill fit this spin n go pro? Thank you.

    Answer : [Re] Inquiry for the item from mum****

    Dear Customer,

    sorry, we can't give advise, as we are can only ensure that the mop refill is suitable to all our mop pail set, but not to other mop set that not from us.. : (

  • Question : Inquiry for the item from mum****Mar 09, 2019

    Hi, may I know does your mop head refill fit this spin n go pro? Thank you.

    Answer : [Re] Inquiry for the item from mum****

    Dear Customer,

    sorry, we can't give advise, as we are can only ensure that the mop refill is suitable to all our mop pail set, but not to other mop set that not from us.. : (

  • Question : Inquiry for the item from kok****Jan 13, 2019

    Hi can this mop refill be used for Supa Mop?

    Answer : [Re] Inquiry for the item from kok****

    Dear Customer,

    sorry, will not be suitable, or you can bring it (whole set with pail) our our office to try, thanks

  • Question : Inquiry from anl****Aug 18, 2018

    Do you have boomjoy mop head refill? Thanks

    Answer : [Re] Inquiry from anl****

    Dear Customer,

    sorry, no.. : )

  • Question : Inquiry for the item from joa****Feb 18, 2018

    Can the mop fits extremo mop?

    Answer : [Re] Inquiry for the item from joa****

    Dear Customer,

    sorry, we are not able to advise, will need to physically put it on..

    we only sure that if the pail set was brought from us, our mop head will be able to fit ..

+View all Notice, FAQ, Q&A >>
🚽🇸🇬 Toilet bidet Seat 🚽 Seat cover with front and rear wash non-electric bidet
🚽🇸🇬 Toilet bidet Seat 🚽 Seat cover with front and rear wash non-electric bidet
Item Q&A
  • Question : Inquiry for the item from wil****Mar 08, 2019

    Hi, the distance between the fixed holes on my toilet bowl is 260mm. Can the seat fit?

    Answer : [Re] Inquiry for the item from wil****

    Dear customer,
    do you means the distance of the two holes for the screw?
    our seat cover spec is range from 12,5cm to 17.5cm,
    if it is possible ,can whatsapp photo of your toilet bowl with measurement of the A,B ,C points
    (please refer to our page) to 97126195 or you can call us(69048389) for more information.

  • Question : Inquiry for the item from lou****Mar 02, 2019

  • Question : Inquiry for the item from mat****Feb 24, 2019

    Hi , does it have any self cleaning / auto washing feature for the 2 nozzles ? I did not see this function in the introduction video .

    Answer : [Re] Inquiry for the item from mat****

    Dear Customer,

    self cleaning of nozzle will be done every time when the nozzle extending..

  • Question : Inquiry for the item from aro****Jan 22, 2019

    Hi, would like to confirm which shape i will order V1 or V2. Pls refer attached pic if our extg WC.

    Thanks

    Answer : [Re] Inquiry for the item from aro****

    Dear Customer,

    pls check the physical dimension according to the attached , thanks

  • Question : Inquiry from ste****Oct 31, 2018

    Hi which models should I get? Measurements for the circular part is 29 ,33 cm the two holes are 16 cm apart. Thanks

    Answer : [Re] Inquiry from ste****

    Dear Customer,



    u shape
    pls refer to our phone conversation, thanks

+View all Notice, FAQ, Q&A >>
❄️⛄️ 🇸🇬 Walk-in welcome ❄️⛄️ 🇸🇬 Thermal / Winter Jacket wear Long John jacket Autumn Down jacket
❄️⛄️ 🇸🇬 Walk-in welcome ❄️⛄️ 🇸🇬 Thermal / Winter Jacket wear Long John jacket Autumn Down jacket
Item Q&A
  • Question : Inquiry for the item from shu****Mar 08, 2019

    Do you have jacket for men? And Saturday is your shop open?

    Answer : [Re] Inquiry for the item from shu****

    Dear Customer,
    We have jacket for unisex like the SKI jacket ,S series,
    and sorry,we only open on Mon - Fri 1pm to 6pm.

  • Question : Inquiry for the item from ang****Mar 04, 2019

  • Question : Inquiry for the item from sau****Feb 14, 2019

    would like to enquire about the winter boot, is there any stock for black size 37?

    Answer : [Re] Inquiry for the item from sau****

    sorry, winter boot not available now

    Question : [Re] Inquiry for the item from sau****

    may I know when will stock replenish?

    Answer : [Re] Inquiry for the item from sau****

    no, not at this moment

  • Question : Inquiry for the item from syl****Feb 09, 2019

  • Question : Inquiry for the item from sea****Jan 18, 2019

+View all Notice, FAQ, Q&A >>
🇸🇬 Bathroom Accessories 🇸🇬 🛀 Tower rack No-Drill 3M Stainless Steel 304 Bathroom Accessories
🇸🇬 Bathroom Accessories 🇸🇬 🛀 Tower rack No-Drill 3M Stainless Steel 304 Bathroom Accessories
Item Q&A
  • Question : Inquiry from bee****Mar 05, 2019

    Can I walk-in to purchase all item or need to purchase online thks.

    Answer : [Re] Inquiry from bee****

    yes, we welcome walk in .. : )

  • Question : Inquiry for the item from Jul****Sep 05, 2018

🇸🇬{Welcome Walk in}🇸🇬 Peel and stick DIY 3D WallPaper / Tiles / Floor self adhesive sheet
🇸🇬{Welcome Walk in}🇸🇬 Peel and stick DIY 3D WallPaper / Tiles / Floor self adhesive sheet
Item Q&A
  • Question : Inquiry for the item from ste****Mar 05, 2019

    what does it PVD mean?...is your flooring safe? i understand that PVC and vinyl flooring is dangerious to health. Kindly comment?

    Answer : [Re] Inquiry for the item from ste****

    Dear Customer,

    sorry , it should be PVC, polyvinyl chloride,
    : p typo mistake since day 1, thanks for highlighting to us, will make correction asap.. : )

    not harmful and material is design for such application.

  • Question : Inquiry for the item from kit****Feb 27, 2019

    hi there

    may i know can i use the floor laminate on the wooden floor? will it damage the wooden floor in the long run?

    what is the color showed in the "How to install Peel-and-Stock Vinyl Plank Flooring and Floor Preparation" video clip which you have shared it on the web store?

    hope to hear from you soon.

    thanks and best regards
    Kitty

    Answer : [Re] Inquiry for the item from kit****

    Dear Customer,
    Good day to you,regarding your enquires on the self adhesive floor laminate ,there will be a concern of if we remove the laminate in the future,it will left glue residue on the surface ,it is not easy to remove
    for wooden flooring,thus ,in this case ,it may not be suitable for you,sorry for that.

    Question : [Re] Inquiry for the item from kit****

    ok noted with thanks :)

    Answer : [Re] Inquiry for the item from kit****

    : )

  • Question : Inquiry for the item from nan****Jan 16, 2019

    Hi,may i know how many pieces should i order for wall height approx 215cm and length 300cm?

    Answer : [Re] Inquiry for the item from nan****

    Dear Customer,

    you need 20 pcs.. : ) 60 x 60 cm, Thanks

  • Question : Inquiry for the item from 240****Jan 04, 2019

    Is the leather texture (white) foam as well? How thick is it?

    Answer : [Re] Inquiry for the item from 240****

    Dear Customer,

    Leather design thickness ~6 to 7 mm

  • Question : Inquiry for the item from and****Jan 01, 2019

    do you have rose colour with dim 70 x 60 cm or bigger?

    Answer : [Re] Inquiry for the item from and****

    Dear Customer,

    no, sorry

+View all Notice, FAQ, Q&A >>
🇸🇬 [LC series ] 🇸🇬 Supreme Mop Newest technology Mop set  (with ❤5x refills)
🇸🇬 [LC series ] 🇸🇬 Supreme Mop Newest technology Mop set (with ❤5x refills)
Item Q&A
  • Question : Inquiry for the item from lin****Feb 26, 2019

  • Question : Inquiry for the item from mal****Jan 23, 2019

    HI, when will LC001 be restock?

    Answer : [Re] Inquiry for the item from mal****

    Hi, LC001 is no more available, but newest version under the same series (engery saving) will be update within this few days... : )

  • Question : Inquiry for the item from 233****Jan 14, 2019

    Hi,
    Do you sell extra pole and plate cover for LC-003?

    Thanks.

    Answer : [Re] Inquiry for the item from 233****

    Dear Customer,

    Pole have, but plate cover will be come in soon.. : )

    Question : [Re] Inquiry for the item from 233****

    ok thanks

    Answer : [Re] Inquiry for the item from 233****

    ; )

  • Question : Inquiry for the item from g55****Jul 19, 2018

    Hello, does the model LC 001 the bucket with wheels?
    Cynthia

    Answer : [Re] Inquiry for the item from g55****

    Dear Customer,

    no, LC-001 did not come with wheel..

  • Question : Inquiry for the item from pic****Jun 18, 2018

    Hi, are any of the bucket movable (come with wheels)

    Answer : [Re] Inquiry for the item from pic****

    Dear Customer,

    pls refer to attached links, there are few models with wheels,
    MT-01, MT-01s, MT-03W...

    https://www.qoo10.sg/g/424691079

❄️⛄️ 🇸🇬 Walk-in welcome ❄️⛄️ 🇸🇬 Winter Jacket winter  Sport / Ski thickening outdoor
❄️⛄️ 🇸🇬 Walk-in welcome ❄️⛄️ 🇸🇬 Winter Jacket winter Sport / Ski thickening outdoor
Item Q&A
  • Question : Inquiry for the item from jam****Mar 04, 2019

  • Question : Inquiry for the item from jam****Mar 03, 2019

  • Question : Inquiry for the item from kel****Mar 03, 2019

    Hi,
    My order has no face mask in it.
    Kindly send the remaining item ASAP.

    Thank you

    Answer : [Re] Inquiry for the item from kel****

    Dear Customer,

    sorry for the overlooked, and will proceed the resend, and more likely can reach you on tomorrow or wed

  • Question : Inquiry for the item from 233****Feb 25, 2019

  • Question : Inquiry from ara****Feb 24, 2019

    Hi are u open on saturday?

    Answer : [Re] Inquiry from ara****

    Dear Customer,

    no, we are now open only of mon to fri 1pm to 6:30pm..

    Question : [Re] Inquiry from ara****

    if i ordered online and found the that the size is wrong,anyway to exchange the item with other size?

    Answer : [Re] Inquiry from ara****

    can do exchange, we welcome walk in to try and purchase as well.. : )

+View all Notice, FAQ, Q&A >>
🇸🇬Walk in welcome 🇸🇬 Fast / Good / 100% satisfaction Mahjong Table Folding Automatic Mahjong
🇸🇬Walk in welcome 🇸🇬 Fast / Good / 100% satisfaction Mahjong Table Folding Automatic Mahjong
Item Q&A
  • Question : Inquiry for the item from enz****Mar 04, 2019

    Hi when will the GT5X 2019 model be available?

    Answer : [Re] Inquiry for the item from enz****

    Dear Customer,
    most properly will take 3-4weeks,once we received,we will post on our page,sorry for that.

  • Question : Inquiry for the item from Alv****Feb 25, 2019

    Hi, can i check when will u have stock for the automatic mahjong table 2018 slim No7?

    Answer : [Re] Inquiry for the item from Alv****

    Dear Customer,
    new stock will come in within these few day,we will update on our page,you are welcome to visit our office at 21 Bukit Batok Cres,WCEGA Tower,#02-75.once you see new stock arrival,thank you.

    //
    (Feb 27, 2019 15:24)

  • Question : Inquiry for the item from yeo****Jan 26, 2019

    Hi, i just bought this table on 17 jan abt a week ago. But it start to have this issue. While playing, every few rounds we have to open up & troubleshoot it. Is there any solution for this?

    Answer : [Re] Inquiry for the item from yeo****

    hi, as per our phone conversation, we will drop by today to investigate.. : )

  • Question : Inquiry for the item from pp8****Jan 02, 2019

    Hi
    We play 2 type of mahjong
    Singapore type and HK type

    Can the table support both or just one type ?

    Answer : [Re] Inquiry for the item from pp8****

    Dear Customer,
    table can easily change to 30 over playing style by a simple step, include of Singapore, HK styles, it can change to 3 players as well.. : )

  • Question : Inquiry for the item from ali****Dec 31, 2018

+View all Notice, FAQ, Q&A >>
🔥🔥🇸🇬Ocean Pack🇸🇬 5L to 20L Waterproof Dry Bag Ocean Pack Outdoor Swimming Bag 방수 드라이 가방 오션 팩 야
🔥🔥🇸🇬Ocean Pack🇸🇬 5L to 20L Waterproof Dry Bag Ocean Pack Outdoor Swimming Bag 방수 드라이 가방 오션 팩 야
Item Q&A
  • Question : Inquiry from mat****Feb 26, 2019

    Hi, can I self collect? Need it urgently by this Thursday. 20L Black dry bag.

    Answer : [Re] Inquiry from mat****

    Dear Customer,
    Good day to you,
    do you mean the 20L Ocean bag(black)? You can give us a visit at Bukit Batok Cres, WECGA Tower, #02-75, Mon -Fri,1pm-630pm.Thank you.

    //
    (Feb 27, 2019 15:23)

  • Question : Green and Orange ColorSep 07, 2018

  • Question : Inquiry for the item from pre****Aug 21, 2018

  • Question : Ocean Pack 10L Green and BlueApr 07, 2018

    Hi, will Ocean Pack 10L Green and Blue have stock soon?

    Answer : [Re] Ocean Pack 10L Green and Blue

    Dear Customer,

    restock may reach us by May

  • Question : Inquiry related delivery from agn****Mar 21, 2018

    Hi,
    If i order today , where can i receive the parcel...

    Answer : [Re] Inquiry related delivery from agn****

    Dear Customer,

    if order today, you can have the following delivery option:
    1) by Qxpress, normally 1-3 working day
    2) store pick up, can be within the same day, if your order come in before 2pm, (contact 94892649 before come over for pickup)
    3) Qx Quick, can be within the same day, subjected for qxpress time slot available

+View all Notice, FAQ, Q&A >>
🇸🇬 BEST SERVICE 🇸🇬 Auto Mahjong Repair Servicing Troubleshooting Replacement Parts
🇸🇬 BEST SERVICE 🇸🇬 Auto Mahjong Repair Servicing Troubleshooting Replacement Parts
Item Q&A
  • Question : Inquiry from who****Feb 23, 2019

🇸🇬Snow Spray Gun  🇸🇬 Snow Soap Jet Gun High Pressure for Washing Car
🇸🇬Snow Spray Gun 🇸🇬 Snow Soap Jet Gun High Pressure for Washing Car
Item Q&A
  • Question : Inquiry for the item from der****Feb 17, 2019

  • Question : Inquiry for the item from edw****Sep 28, 2018

  • Question : Inquiry for the item from osh****Mar 13, 2018

    Hi seller,may I know when will this soapy gun restock again?

    Answer : [Re] Inquiry for the item from osh****

    Dear Customer,

    another 2-3 week from now.. : )

  • Question : Inquiry for the item from cin****Jan 29, 2018

    Hello seller. Is this spray nozzle available?

    Answer : [Re] Inquiry for the item from cin****

    Dear customer,

    soapy spray gun New stock will only arrive after 8th of feb. Once arrived will update online system quantity.

  • Question : QueryOct 30, 2016

    Auction item ~ Is this a complete set? Ty.

    Answer : [Re] Query

    Dear Customer,

    Yes, come in complete set with pole, and mop heads

Premium shower flexible hose Flexible Pipe Hose/Shower hose pipe/Stainless steel flexible pipe
Premium shower flexible hose Flexible Pipe Hose/Shower hose pipe/Stainless steel flexible pipe
Item Q&A
  • Question : Inquiry for the item from Sab****Feb 11, 2019

    Hi, when will the spring hose 1.5m be back instock?

    Answer : [Re] Inquiry for the item from Sab****

    Dear Customer,

    not, will not be so soon..

  • Question : Inquiry for the item from ckh****Dec 30, 2018

    I know currently no stock for Premium Spring Hose. When will the stock be back again?

    Answer : [Re] Inquiry for the item from ckh****

    Dear Customer,

    yes, updated stock qty, you can proceed, thanks

  • Question : Made in?Mar 14, 2018

    May I know where is this made from?

    Answer : [Re] Made in?

    Dear Customer
    which hose u are asking for ?

  • Question : Inquiry for the item from cru****Apr 08, 2017

    New stock of flexible 1.5 meter hose?? I need 3

    Answer : [Re] Inquiry for the item from cru****

    Dear Customer,

    currently not stock availble for std 1.5 hose.. : )

    Question : [Re] Inquiry for the item from cru****

    tq

    Answer : [Re] Inquiry for the item from cru****

    u are welcome

[Kids/Toddlers Swimsuit] Kids swimwear Cute Toddler swimwear Children diving clothes Boys/Girl
[Kids/Toddlers Swimsuit] Kids swimwear Cute Toddler swimwear Children diving clothes Boys/Girl
Item Q&A
  • Question : Inquiry for the item from kll****Feb 11, 2019

    Design : K9949. (2 pcs)
    Hi , my daughter's waist is 54.5 cm, thigh : 37.5 cm . can she wear size XL ?
    Await for your advise . Thanks you

    Answer : [Re] Inquiry for the item from kll****

    Dear Customer,

    we welcome walk in, we can try and purchase on the spot, thanks

  • Question : Inquiry for the item from joy****Jul 15, 2018

    For k9949, my child is 6 years old and is about 120cm. 20kg. What size would you recommend? Thanks!

    Answer : [Re] Inquiry for the item from joy****

    Dear Customer,

    XXL or 3XL will be alright for him, can choose stock pick up and change immediately if size is not right

  • Question : Inquiry from ali****Jun 28, 2018

    Hi Seller, just to know will you be restocking the model 36182-Blue? Thanks.

    Answer : [Re] Inquiry from ali****

    Dear Customer,

    no, may not, as will bring in newer model .. : )

  • Question : K9949May 16, 2018

    Hi,

    i just ordered C1101 for XL and it fits well so what size must i order for K9949 to be the EQUIVALENT TO size
    C1101 XL

    Answer : [Re] K9949

    Dear Customer,

    K9949 out of stock now.

  • Question : Inquiry for the item from PAT****May 07, 2018

    Hi

    Will size 9-12 fit my girl with height of 132cm and weight about 22.5cm? For the C1101 model in pink ?

    Answer : [Re] Inquiry for the item from PAT****

    Dear Customer,

    yes : )

+View all Notice, FAQ, Q&A >>
Shake N Take 3rd Generation mini personal Juicer/blender/sport juicer/drink bottle
Shake N Take 3rd Generation mini personal Juicer/blender/sport juicer/drink bottle
Item Q&A
  • Question : Inquiry for the item from win****Feb 02, 2019

    Hi Seller, may i know when will the stocks come in? I tried to purchase the blue blender but it was sold out and only left with the hello kitty one.

    Answer : [Re] Inquiry for the item from win****

    Dear Customer,

    sorry for the overlooked on the qty, updated, pls check.. Thanks

    Question : [Re] Inquiry for the item from win****

    Thanks

    Answer : [Re] Inquiry for the item from win****

    ; )

  • Question : Inquiry for the item from app****Nov 01, 2018

  • Question : ...Oct 06, 2015

    it was not deducted on sept 21 coz it was still pending transaction, it was transacted successfully last sept 24

    Answer : [Re] ...

    Dear Customer,

    record shown order was cancelled, pls check your transaction history record. Thanks

    Question : [Re] ...

    hi, what do u mean was cancelled?in my qoo10, as u can see, I ordered again on qoo10 on the same product but using paypal on sept 28, but with fear of having the same transaction last sept 24, I didn't pursue it, I cancelled one product, the armaband because uncluded in the transaction was the armband

    Answer : [Re] ...

    Dear Customer,

    i refer to order no. 153744385, this transaction was cancelled..

  • Question : HIOct 03, 2015

    hi, I ordered last sept 21, but was successful transaction sept 24, I did not have conforamation in my cart nor in my eadd. I CHOSE MASTERCARD THAT TIME, PERTAINING TO MY RECECNT ORDER, PAYMENT PENDING FOR PAYPAL OR ENETS, I AM AFRAID TO TRANSACT IT WITH THE FEAR OF IT WILL BE THE SAME AS MY PREVIOUS ONE, I WILL ATTACH TO U MY TRANSACTION HISTORY.

    Answer : [Re] HI

    Dear Customer,

    I am trying my best to help you, but no order no, and have already checked my order list, there is order that relate to your ID information..

    As my previous advise, you can only seeking help from Q0010.sg, they are the only party thatcan access on all your transaction record, and assist you on the recovery...

    As seller side, what you can track is only start with the "order no.", without order no., no way for us to know who you are ... and if no order no. to us, mean also there is no order come to us..

    Question : [Re] HI

    thast the prob, I don't have track num

    Answer : [Re] HI

    Same to us, without order no. or cart no. we can't help much..

    you only can seen Qoo10.sg to access onyour transaction history.. their system should be able to track your record..


    Dear Customer,

    Base on the order no. here, the order was cancelled, the amount would be refund back to you.. pls check your transaction history..

  • Question : POSBOct 03, 2015

    TRANSACTION BEFORE MY PENDING PAYMENT

    Answer : [Re] POSB

    Dear Customer,

    I am trying my best to help you, but no order no, and have already checked my order list, there is order that relate to your ID information..

    As my previous advise, you can only seeking help from Q0010.sg, they are the only party thatcan access on all your transaction record, and assist you on the recovery...

    As seller side, what you can track is only start with the "order no.", without order no., no way for us to know who you are ... and if no order no. to us, mean also there is no order come to us..