Q&A board

Q & A Lists
Item Question & Answer
2019 Women pajamas/Korean style cartoon pajamas/ short Sleeve Pyjamas/ sexy sleepwear/Women Lingerie
2019 Women pajamas/Korean style cartoon pajamas/ short Sleeve Pyjamas/ sexy sleepwear/Women Lingerie
Item Q&A
  • Question : Inquiry related delivery from cho****May 26, 2019

  • Question : Short Sleeve with Long PantsJul 17, 2018

    Do you sell couple pyjamas with both is short sleeve + long pants?

    Answer : [Re] Short Sleeve with Long Pants

    You can check if you like the following styles,
    https://www.qoo10.sg/item/MEN-SLEEPWEAR-COTTON-MATERIAL-PLUS-SIZE-MEN-CLOTHES-WOMEN-PAJAMAS/615129818

  • Question : Inquiry for the item from Low****Apr 07, 2018

    What size is the male model wearing ??female wearing ?

    Answer : [Re] Inquiry for the item from Low****

    Hi dear,do not know the model size,you can choose via size chart,or you can tell us your weight and height,we suggest the size to you.

  • Question : Inquiry related delivery from ver****Mar 23, 2018

  • Question : Inquiry for the item from hap****Mar 20, 2018

    Hi seller
    1. May i know what kind of material is this pajama?
    2. Do you have any floral design satin long sleeve and long pants pajamas?
    Thanks in advance

    Answer : [Re] Inquiry for the item from hap****

    Hi dear,
    1.It is silk material
    2.You can check this link,
    https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=605405716
    Group I 11-16

+View all Notice, FAQ, Q&A >>
Cartoon Family T-shirts /Couple clothes/children clothes//Parent-child/Family Wear/Women T-shirts
Cartoon Family T-shirts /Couple clothes/children clothes//Parent-child/Family Wear/Women T-shirts
Item Q&A
  • Question : Inquiry for the item from 211****May 23, 2019

    Hi, can we request to print mother's design on father's t-shirt material? Because I prefer straight cutting t-shirt rather than slim cut.

    Answer : [Re] Inquiry for the item from 211****

    Yes can,but it can not exchange and return back.

    Question : [Re] Inquiry for the item from 211****

    Is the material slightly stretchable?

    Answer : [Re] Inquiry for the item from 211****

    Yes.

  • Question : Inquiry for the item from chi****Dec 02, 2018

    Hi can we customize the shirt? E.g. for mum shirt, change wording to aunt. Thanks!

    Answer : [Re] Inquiry for the item from chi****

    Hi dear,sorry it can not.

  • Question : Inquiry for the item from ena****Nov 01, 2018

  • Question : Inquiry related delivery from mei****Jan 28, 2018

    Hi,

    What kind of shipping did you use? I bought the items for the upcoming Chinese New Year. I will need the items to arrive before Chinese New Year.

    If they arrive later than Chinese New Year, I will have to return the items to you and ask for refund.

    Thank you.

    Answer : [Re] Inquiry related delivery from mei****

    Hi dear,
    Tracking No is Qxpress SGP128249816,you can call Qxpress +65 6661 9100 for detail info,the item delivery from China,so it will not be so quick.

  • Question : Inquiry for the item from ppa****Jan 16, 2018

    Pls advice if Mon refer to Men size? And what is the measurement for size “S”?
    Thanks.

    Answer : [Re] Inquiry for the item from ppa****

    Hi dear,
    Mon size and Dad size diffrent,you can check the size chart in front of the link.
    Thanks and best wishes!

+View all Notice, FAQ, Q&A >>
Buy 2 Free Shipping /Long sleeve sleepwear/Women Pajamas Set /Girl Sleepwear /Home wear/cute pajamas
Buy 2 Free Shipping /Long sleeve sleepwear/Women Pajamas Set /Girl Sleepwear /Home wear/cute pajamas
Item Q&A
  • Question : 来自can****会员的商品咨询。May 24, 2019

  • Question : Inquiry for the item from Jud****May 14, 2019

    Hi, for YB & YF range, what is the bust size in cm for L & XL? Thank you.

    Answer : [Re] Inquiry for the item from Jud****

    Sorry do not have bust size,you can let us know your weight and height?

  • Question : Inquiry related delivery from Cha****Apr 05, 2019

  • Question : Inquiry for the item from i.a****Feb 17, 2019

  • Question : Inquiry related delivery from ana****Jan 19, 2019

    The item status says this product has been delivered but I have not received anything. Please update on where the item is.

    Answer : [Re] Inquiry related delivery from ana****

    Hi dear,the item still on the way,you can track the info in your order list.

Bra Top/Padded Camisole / Tank Top / T-Shirt Bra /Tank Top bra/Long sleeve T-Shirt/ Home dress
Bra Top/Padded Camisole / Tank Top / T-Shirt Bra /Tank Top bra/Long sleeve T-Shirt/ Home dress
Item Q&A
  • Question : Inquiry for the item from 260****May 19, 2019

    Hi
    Is the No 25 item 100% cotton ?

    Answer : [Re] Inquiry for the item from 260****

    Yes.

  • Question : Inquiry related return and exchange from awj****May 05, 2019

  • Question : Inquiry related return and exchange from awj****May 04, 2019

    Hi seller, I ordered L size based on the size chart guide that says L is suitable for 80A. But apparently the cup it too big for an A. Can I exchange for something that fits better?

    Answer : [Re] Inquiry related return and exchange from awj****

    Yes can exchange,but it will need you pay delivery fee return back.

  • Question : Inquiry for the item from con****Apr 27, 2019

    Hi, No.30 May I know 09 & 10 is what color as it is not mentioned? May I also know when the stock for color 06 (Black) & 05 (Grey) for size M will be available?

    Answer : [Re] Inquiry for the item from con****

    05 and 06 in stock now,do not have 09&10.

  • Question : Inquiry for the item from 235****Apr 13, 2019

+View all Notice, FAQ, Q&A >>
Women plus size sleepwear cute and lovely pajamas big size girl pyjamas top and bottom set sexy
Women plus size sleepwear cute and lovely pajamas big size girl pyjamas top and bottom set sexy
Item Q&A
  • Question : Inquiry for the item from 245****May 15, 2019

  • Question : Inquiry for the item from khu****Mar 29, 2019

    This pajamas suitable for plus size woman? I'm wearing size 2xl.

    Answer : [Re] Inquiry for the item from khu****

    Can I know your weight and height?

  • Question : Inquiry for the item from yik****Apr 23, 2018

    how many percent of the cotton?

    Answer : [Re] Inquiry for the item from yik****

    Hi dear,which group and item do you mean?

  • Question : Inquiry related delivery from cit****Sep 30, 2017

    flight delay why?after that my item at china ?why

    Answer : [Re] Inquiry related delivery from cit****

    Hi dear,
    It is delay for CN National holiday,in custom,sorry for the delay.
    Best wishes!

    Question : [Re] Inquiry related delivery from cit****

    so my oder will send again ? after finish holiday ?

    Answer : [Re] Inquiry related delivery from cit****

    Hi dear,
    We think that it will ship after holiday,I am sorry for the delay.

  • Question : [About Item] Related InquiriesMar 02, 2017

    What is the size chart for mms 6-8 size 3xl?

    Answer : [Re] [About Item] Related Inquiries

    Hi dear,
    3XL suit for 75-82KG,172-180CM lady,or you can tell us your weight and height,we recommend the size for you.
    Thanks and best wishes!

+View all Notice, FAQ, Q&A >>
2017 GSS SALE Women Fashion Hats Ladies Adjustable Anti-UV Sunscreen Caps Summer Cool hats girl hats
2017 GSS SALE Women Fashion Hats Ladies Adjustable Anti-UV Sunscreen Caps Summer Cool hats girl hats
Item Q&A
  • Question : Inquiry for the item from sup****May 12, 2019

    I received the hats but the blue one velco on both side are of the same type cannot stick.

    My Cart no. 126632238.

    Answer : [Re] Inquiry for the item from sup****

    We will check and reply you ASAP.

Perfectage BACKPACK/sports bag/ travel Women Messenger Bags/ Ladies Handbags/Shoulder Bag/School bag
Perfectage BACKPACK/sports bag/ travel Women Messenger Bags/ Ladies Handbags/Shoulder Bag/School bag
Item Q&A
  • Question : Inquiry for the item from jin****May 12, 2019

  • Question : Inquiry for the item from jwm****Mar 26, 2019

    Hi seller, WMB 02 and 09 got stock?

    Answer : [Re] Inquiry for the item from jwm****

    Yes in stock,you can place order directly.

  • Question : Inquiry for the item from lyn****Aug 26, 2018

    Can i check what material is the bag made of? Waterproof?

    Answer : [Re] Inquiry for the item from lyn****

    It is canvas material,not waterproof material.

Buy 3 Free Shipping/Mens slippers /individuality slippers/british style/skid resistance/ flip flops
Buy 3 Free Shipping/Mens slippers /individuality slippers/british style/skid resistance/ flip flops
Item Q&A
  • Question : Inquiry for the item from Kin****May 06, 2019

    hi,
    How to choose colour for S-14 ? what you mean by one size small pls choose one size larger ?

    Answer : [Re] Inquiry for the item from Kin****

    You can order directly,S 14 only have one color as picuture shows,it mean if you wear size 40,this one need choose size 41.

Special Offer/ Buy 3 Free Shipping /Only one day /Women Pajamas Set /Girl Sleepwear /Suspenders
Special Offer/ Buy 3 Free Shipping /Only one day /Women Pajamas Set /Girl Sleepwear /Suspenders
Item Q&A
  • Question : Inquiry for the item from kaw****Apr 26, 2019

    Hi Seller,

    This piece that was delivered to me was so different from what was advertised. Can I do a change or refund? Sleeves and bottom so short, can’t wear at all. Quality unlike your pink panther and strawberry type. Can I top up and change to another type?My order number is 294566401, 294566402 & 294566403

    Answer : [Re] Inquiry for the item from kaw****

    Yes can exchange,but it will need you pay delivery fee.

    Question : [Re] Inquiry for the item from kaw****

    Ok. What is the address for me to sent it back?

    Answer : [Re] Inquiry for the item from kaw****

    Ok. What is the address for me to sent it back to u?

    Question : [Re] Inquiry for the item from kaw****

    I will send our address to you via whatsapp.

  • Question : Inquiry for the item from ngi****Apr 23, 2019

    160cm
    55kg

    Answer : [Re] Inquiry for the item from ngi****

    Sorry what do you mean?

  • Question : Inquiry for the item from cho****Apr 23, 2019

    I am 53kg and 169cm. I hve actually just placed order for LB and LC series Size L x 3pcs. Will it be too big for me?

    Answer : [Re] Inquiry for the item from cho****

    We suggest you choose size XL,please kindly let us know if you want to change your order into XL.

    Question : [Re] Inquiry for the item from cho****

    Yes i want to change to size XL.

    Answer : [Re] Inquiry for the item from cho****

    OK dear.

    Question : [Re] Inquiry for the item from cho****

    Thanks. You will help me to change directly from my order? I do not know how to do it.

    Answer : [Re] Inquiry for the item from cho****

    We will change it directly.

  • Question : Inquiry for the item from 243****Apr 23, 2019

  • Question : Inquiry for the item from cho****Apr 22, 2019

    Can i know the size for LB and LC series.
    The bust and length for size M and L....i dont know which size i should order.

    Answer : [Re] Inquiry for the item from cho****

    Can I know your weight and height,then we recommend the size fo you.

+View all Notice, FAQ, Q&A >>
Men THERMAL inner wear/ top and bottom Set/ men winter clothes/men underwear Thermal Fur Warm
Men THERMAL inner wear/ top and bottom Set/ men winter clothes/men underwear Thermal Fur Warm
Item Q&A
  • Question : Inquiry for the item from aro****Mar 31, 2019

    Do you still have style 02?

    Answer : [Re] Inquiry for the item from aro****

    Yes dear.

  • Question : Inquiry for the item from ali****Jul 09, 2018

    Hi, this thermal wear is suitable for how many degrees?

    Answer : [Re] Inquiry for the item from ali****

    01 suit for about 10 degree,02 suit for about 2 degree.

Special Offer/ Buy 3 Free Shipping /Only one day /Women Pajamas Set /Girl Sleepwear /Suspenders
Special Offer/ Buy 3 Free Shipping /Only one day /Women Pajamas Set /Girl Sleepwear /Suspenders
Item Q&A
  • Question : Inquiry for the item from hye****Mar 28, 2019

    Hi,
    Is DF group come with padding? I’m looking for pajamas with padding can you send me link of this?
    Thanks

    Answer : [Re] Inquiry for the item from hye****

    https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=648766330
    You can check this link,it is of promotion price.

    Question : [Re] Inquiry for the item from hye****

    Thanks, but only few groups which attached pad image inside, right?

    Answer : [Re] Inquiry for the item from hye****

    Yes dear.

    Question : [Re] Inquiry for the item from hye****

    Hi seller,
    I’m going to place a new order more than 3 items but all in different pages. Is it okay to free delivery fee?
    Thanks

    Answer : [Re] Inquiry for the item from hye****

    The item from the same shipping group will free shipping.

  • Question : Inquiry for the item from Len****Mar 06, 2019

  • Question : Inquiry for the item from luv****Dec 16, 2018

    Hi, what size should I get for LE and LB ?
    Height 153cm, weight 57kg

    Answer : [Re] Inquiry for the item from luv****

    Suggest you choose size XL or XXL,if you like loose style,can choose XXL.

  • Question : Inquiry for the item from Sha****Sep 28, 2018

    Hi I’m 165cm and 53kg, what size should I wear for type LA? Thanks.

    Answer : [Re] Inquiry for the item from Sha****

    Hi dear,we suggest you choose size XL.

  • Question : Inquiry for the item from Luv****Jun 25, 2018

    Seller which is cotton pyjamas? I do not want milk silk.

    Answer : [Re] Inquiry for the item from Luv****

    You can check the following link,
    https://www.qoo10.sg/item/SPECIAL-ACTIVITY-PRICE-6-9-BUY-2-FREE-SHIPPING-WOMEN-PAJAMAS/617809952

+View all Notice, FAQ, Q&A >>
Quick-dry clothes skin Wear Tight Gear Base Layer Running Sports Wear Rash guard Swimming Jersey
Quick-dry clothes skin Wear Tight Gear Base Layer Running Sports Wear Rash guard Swimming Jersey
Item Q&A
Winter Kids Girl Boy Down Cotton Jacket/New Korea Coat/Kids Winter Wear Children Baby Thermal Jacket
Winter Kids Girl Boy Down Cotton Jacket/New Korea Coat/Kids Winter Wear Children Baby Thermal Jacket
Item Q&A
  • Question : Inquiry for the item from sha****Mar 26, 2019

    Hi there, will like to check for QQC - 15 (Black), is this water resistance? Do you have stock for Size 170? For the same design, is the green available? Thank you.

    Answer : [Re] Inquiry for the item from sha****

    It is not water resistance,have stock for black and green.

  • Question : Inquiry for the item from lia****Nov 11, 2017

  • Question : Inquiry for the item from who****Oct 27, 2017

  • Question : [About Item] Related InquiriesJan 02, 2017

    Hi seller, which one are for below 0 degree?

    Answer : [Re] [About Item] Related Inquiries

    Hi dear,
    BKC 1,BKC 2,BKD 16-18 suit the wheather below 0 degree.
    Thanks and best wishes!

    Question : [Re] [About Item] Related Inquiries

    Thanks

    Answer : [Re] [About Item] Related Inquiries

    You are welcome.

  • Question : [About Item] Related InquiriesJan 02, 2017

    Hi seller, which one are for below 0 degree?

    Answer : [Re] [About Item] Related Inquiries

    Hi dear,
    BKC 1,BKC 2,BKD 16-18 suit the wheather below 0 degree.
    Thanks and best wishes!

+View all Notice, FAQ, Q&A >>
2019 New Men Fashion Casual Shorts Pants Plus Size men shorts M-5XL Men pants Buy 3 free shipping
2019 New Men Fashion Casual Shorts Pants Plus Size men shorts M-5XL Men pants Buy 3 free shipping
Item Q&A
  • Question : Inquiry for the item from 236****Mar 22, 2019

    Order no:291868612
    Dear Sirs,
    I ordered above-mentioned item on 16/3,,yet,to date have not received it,please follow up.

    Answer : [Re] Inquiry for the item from 236****

    Tracking no is Qxpress,SGP144051088,you can track the info in the order list,the item delivery from China,will not be so quick.

  • Question : Inquiry for the item from ron****Feb 28, 2019

  • Question : Inquiry for the item from ema****Jan 15, 2019

  • Question : Inquiry related delivery from xr0****Jan 14, 2019

    hi can i know if i order today. will i be able to receive it before cny?please advise.

    Answer : [Re] Inquiry related delivery from xr0****

    Yes can.

  • Question : Inquiry related delivery from eli****Jan 14, 2019

    Hi Seller
    I would like to know if my items had already been send out as from my order status it is still showing as "Preparing item".
    My order cart number: 124428632
    Order date: 10 Jan 2019

    Answer : [Re] Inquiry related delivery from eli****

    Hi dear,will arrange delivery today.

+View all Notice, FAQ, Q&A >>
Hoodie ★ Womens dress ★Original color clothing ★ Good match with womens clothes ★
Hoodie ★ Womens dress ★Original color clothing ★ Good match with womens clothes ★
Item Q&A
  • Question : Inquiry for the item from amb****Mar 21, 2019

XMAS Gift Scarves Scarf/Soft Comfortable Scarf / Fashion decoration/ Multiple Function Scarves
XMAS Gift Scarves Scarf/Soft Comfortable Scarf / Fashion decoration/ Multiple Function Scarves
Item Q&A
  • Question : Inquiry for the item from min****Mar 18, 2019

  • Question : Inquiry for the item from min****Mar 18, 2019

  • Question : Inquiry related delivery from mrj****Mar 29, 2018

    Hi, I live in Singapore and would like to know if it is possible for me to receive the scarf by 3rd April?

    Answer : [Re] Inquiry related delivery from mrj****

    Hi dear,we think it can not.It may need about 10 days to your address if you place order today.

  • Question : Inquiry for the item from 23h****Mar 26, 2018

    Hi, can you advise which number is for which scraf ? At present, there is no numbering. I wantnto order the right one. Thanks

    Answer : [Re] Inquiry for the item from 23h****

    Hi dear,we have already update the link,you can choose it now.

2017 Outdoor Shoes Sandal Slippers Lightweight slipper boy shoes girl slipper couple summer slippers
2017 Outdoor Shoes Sandal Slippers Lightweight slipper boy shoes girl slipper couple summer slippers
Item Q&A
  • Question : Inquiry from onn****Mar 13, 2019

    Dear Sir or Madam,

    Good evening.

    Can I check with you normally my boy wear size 17 shoe, so for group E slippers which size should I choose for him?

    Thank you.

    Best regards,
    Doreen

    Answer : [Re] Inquiry from onn****

    Sorry that this item already out of stock now,we did not update on time.

Cooling mat Summer Sleeping Mat Cool n Comfortable baby Bed Mat kids summer mat 1 mat+1 Pillow
Cooling mat Summer Sleeping Mat Cool n Comfortable baby Bed Mat kids summer mat 1 mat+1 Pillow
Item Q&A
  • Question : Inquiry for the item from tan****Mar 06, 2019

    How do I choose the style I want? There is only 15 options available not 40 as mentioned in the title.. how long is shipping?

    Answer : [Re] Inquiry for the item from tan****

    Hi dear,it only have 15 styles in stock now,need about 9 days to your address after you place order.

  • Question : Inquiry for the item from kon****Jan 10, 2018

    You have smaller size?

    Answer : [Re] Inquiry for the item from kon****

    Can i know your whatsapp,then we can talk in detail.

    Question : [Re] Inquiry for the item from kon****

    If I post my number here, won’t the whole world knows?

    Answer : [Re] Inquiry for the item from kon****

    Hi dear,
    We do not know now,will be next year,as factory will have CNY holiday soon.

  • Question : Inquiry for the item from chi****Jan 01, 2018

    Hi, what’s the number for the 2 minion design mat? I can only upload one of the design.

    Answer : [Re] Inquiry for the item from chi****

    Hi dear,
    If the item you can not choose,it means that it is not in stock,dear.

  • Question : Not yet receivedSep 26, 2017

    Hi Seller,

    I still have not received my items

    Is already two weeks how come no news at all

    Please get me to me as soon as possible

    Thank you

    Best Rdgs
    Qoo10 Customer

    Answer : [Re] Not yet received

    Hi dear,
    Sorry for the delay,we will push delivery company delivery quicker,also you can pick up if it is convenient for you,
    Dragonlink Pte Ltd
    56 Loyang Way,
    #04-16 Loyang Enterprise,
    Singapore 508775.

    Tel: Fax: +65 6744 9804
    Customer Service: cs@dragonlink.net / Sales Enquiry: sales.sin@dragonlink.net

  • Question : When can i receive my items?Sep 20, 2017

    Ì have order the items on 14 sept but now already 20 sept still have not received

    Please get me to me as soon as possible

    Thank you

    Best Rdgs
    Ying Ying

    Answer : [Re] When can i receive my items?

    Hi dear,
    The item delivery from China,it is already in SG,may still need about 3-4 days to your address.
    Thanks and best wishes!

Bathrobe  Korean style cartoon pajamas cotton pajamas short Sleeve pajamas
Bathrobe Korean style cartoon pajamas cotton pajamas short Sleeve pajamas
Item Q&A
  • Question : Inquiry for the item from ali****Mar 03, 2019

    Hi!
    I'm UK12, would you recommend me to take size M or XK?
    Thank you!

    Answer : [Re] Inquiry for the item from ali****

    Hi dear,please kindly check the size chart in the link,then can choose the best size.

    Question : [Re] Inquiry for the item from ali****

    I understand~ as I saw the size chart.
    If there's L, I will take~ nvm thank you!

    Answer : [Re] Inquiry for the item from ali****

    XL is one size bigger than M of this style.

    Question : [Re] Inquiry for the item from ali****

    thank you for helping=)

    Answer : [Re] Inquiry for the item from ali****

    You are welcome.

2016 new Home indoor shoes bedroom slippers anti slip fluffy soft and comfortable footwear Pyjamas PJ Homewear sandal flip flop men slipper couple slippers lovers slippers boy soft shoes
2016 new Home indoor shoes bedroom slippers anti slip fluffy soft and comfortable footwear Pyjamas PJ Homewear sandal flip flop men slipper couple slippers lovers slippers boy soft shoes
Item Q&A
  • Question : Inquiry related delivery from ang****Mar 03, 2019

  • Question : [About Item] Related InquiriesDec 27, 2016

    Hi, please advise which design of slippers have fabric or cloth base? Thank you.

    Answer : [Re] [About Item] Related Inquiries

    Hi dear,
    Which kind of cloth base do you mean,can you kindly take picture let me know your specifc requirement.
    Thanks and best wishes!

  • Question : Length of SizeNov 23, 2016

    Hi, would like to order this slippers but what is the full length in cm for Size 38/39
    & also for Size 40/41.
    Thanks

    Answer : [Re] Length of Size

    Hi dear,which group and item do you mean?

    Question : [Re] Length of Size

    Hi, design Is LXA--LXG--LXK--LXQ & LXW,
    Pls let me know the full length for all this designs.
    Thanks

    Answer : [Re] Length of Size

    Thanks and best wishes!

    Question : [Re] Length of Size

    Hi, what do you mean by just sending the message with a "thank you & best wished"?
    I still do not have the length of the slippers for all the designs that I wanted (Size 36/37 & 38/39)
    Can you give me the measurement so that I know which size to take as I wanted
    to buy few design.
    Thanks

    Answer : [Re] Length of Size

    Hi dear,I have already send length info before that,size 37/38 the length is 260,suit for EUR36-37,size 40/41,the length is 270,suit for EUR 39-40.

2019 Women pajamas/Korean style cartoon pajamas/ short Sleeve Pyjamas/ sexy sleepwear/Women Lingerie
2019 Women pajamas/Korean style cartoon pajamas/ short Sleeve Pyjamas/ sexy sleepwear/Women Lingerie
Item Q&A
  • Question : 关于运送261****会员的咨询Mar 01, 2019

    新加坡卖家服务网,新加坡本地正规公司,为卖家提供物流,仓库,带发货,带结汇等服务!vvww.seller.sg

    Answer : [Re] 关于运送261****会员的咨询

    好的,谢谢

  • Question : Inquiry for the item from nic****Feb 21, 2019

    Is your FJE-7 (bear blue) have MALE size XL/XXL?

    Answer : [Re] Inquiry for the item from nic****

    Sorry do not have men size,you can check the following link,
    https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=576595776
    This link have men styles.

  • Question : Inquiry for the item from sye****Jan 15, 2019

    If I order now, when can reach me?

    Answer : [Re] Inquiry for the item from sye****

    Estimate it will need about 7-8 days.

  • Question : Inquiry for the item from Jea****Nov 23, 2018

    This is a complaint. You sent the wrong item and wrong size pants to me. I told you it’s wrong item and withiut chekcing you insisted it’s correct. I had to send the pics to you then you agreed its wrong buy refused to give me full refund.. I had to mail back to you for exchange on 3 Nov. Up till now Black Monday, there is still no reply from your end. Your company is seriously badly managed. Kindly refund me in full!

    Answer : [Re] Inquiry for the item from Jea****

    Hi dear,sorry about the wrong item,our problem send the wrong item,but it is the procedure that if you want to refund,need to return back the wrong item,hope you can understand,we will refun the money of this item to you directly.

    Question : [Re] Inquiry for the item from Jea****

    I have already sent back on 3/11. No news at all. Then you should have asked me to cancel n get refund. And re order. :((

    Answer : [Re] Inquiry for the item from Jea****

    We have already refund,will refund to your account in about 2 work days.

  • Question : 279757621Nov 01, 2018

    You have shipped the wrong item (I ordered LPS 3, but you sent LOU4). And without checking, you said the item is correct. I also did not receive whatsapp message from you. Really disappointed as you sent the wrong item and sizes seem inconsistent. Kindly advise whether you are sending LPS3 (L size) to me asap?

    Answer : [Re] 279757621

    Hi dear,sorry for the wrong item,we have check,but that 2 item similar,so I also mix them,we have contact with you via whatsapp for twice,but no one reply.You can check the enclosed file for your reference,it is +65-8112-0818 .
    If you can accept that item,we can refund SGD 3 to you,if you can not accept,then we send our address to you,kindly help return back that wrong item,then we will refund LPS 3 to you.
    As the sleepwear is mix item,from lots of factory,so each item the size different,even the same factory,the size also different for different style,hope you can understand.

    Question : [Re] 279757621

    I don’t understand your message as you said hi dear and I am not your dear.

    I ordered LPS 3 and LOU 3 but
    you sent LOU 3 and 4. So it is not similar do you understand?
    I cannot accept LOU 4 and the pants is too big.
    So can you send LPS 3.

    Answer : [Re] 279757621

    You can call me 81120818.

    Question : [Re] 279757621

    Sorry that we send one wrong item.If you can not accept LOU 4,please kindly help return back the item to the following address with a normal plastic bag at your home,
    408A fernvale road,#13-30
    791408
    Guojianru
    91198761
    We will refund this shipping fee to your Qmoney after you send it.
    Thanks and best wishes!

    Answer : [Re] 279757621

    Kindly send LPS 3 to me. Once I receive, I will return LOU 4.
    You can call or whatsapp me as I know hi dear is from you. ;)

    Question : [Re] 279757621

    I will contact with you via whatsapp.

    Answer : [Re] 279757621

    Can you send LPS 3 to me soon. I want to make sure everything is ok then I will return the item.
    I dont want to waste time going to the Post Office and then if there is some more mistakes in the new shipment, I have to go the Post Office again.

    Question : [Re] 279757621

    Also, the size for the wrong item LOU 4, the size was also wrong. The pant size you sent was XL.
    My order is size L, LPS 3.
    That is why I prefer to wait for the new shipment and check if the design & size is ok, I will return LOU 4.

    Answer : [Re] 279757621

    Hello??

    Question : [Re] 279757621

    I am waiting for your reply.

    Answer : [Re] 279757621

    Dear customer,sorry for the late reply,as sometimes Qpost can not open for system problem,it is better can contact via whatspp,it will be quicker and more easy.We contact with you via whatsapp today,but still no reply.Our whatsapp is +86 186 8145 8869.
    We will send the item once we get the item you return back,it is also the Qoo10 regulation,if you are afraid that we do not send the right item,you can ask Qoo10 customer service center handle it directly.
    Or we will appreciate f you can accept that item and accept we refund SGD 3.
    Thanks and best wishes!

    Question : [Re] 279757621

    Oh I just realised you have a Singapore mailing address, which is better!
    OK, I will return it today.
    Please ensure you send the correct item
    LPS 3
    Blouse: L size.
    Pant : Size 2.
    Thanks.

    Answer : [Re] 279757621

    Then please kindly return back the two sets together,as we can not send pants seperately,so you can return back the 2 sets items,then we resend these two sets.

    Question : [Re] 279757621

    There is no problem with 279757620 (Pant size 2 is correct).
    But for the wrong order, you sent wrong Pant size 3 (but the top is ok).

    So I just want to highlight to you to send the correct Pant size 2 and top L for LPS 3.

    Bye.,

    Answer : [Re] 279757621

    OK.

    Question : [Re] 279757621

    Have you received the returned item sent to your Singapore address in Fernvale?
    I posted out on 3 Nov.
    Kindly expedite the exchange asap.

    Answer : [Re] 279757621

    Can I know the tracking No?then we can check in detail.

+View all Notice, FAQ, Q&A >>
Short sleeve /Long pants sleepwear/Women Pajamas Set /Girl Sleepwear /Home wear/cute pajamas
Short sleeve /Long pants sleepwear/Women Pajamas Set /Girl Sleepwear /Home wear/cute pajamas
Item Q&A
  • Question : Inquiry for the item from cla****Feb 21, 2019

  • Question : Inquiry for the item from hui****Feb 06, 2019

  • Question : Inquiry from Sha****Dec 24, 2018

    What is the size measurement?

    Answer : [Re] Inquiry from Sha****

    Hi dear,you can let us know your weight and height,then we recommend the size for you.

    Question : [Re] Inquiry from Sha****

    1.58m, 60kg

    Answer : [Re] Inquiry from Sha****

    We recommend you choose size XXL.

2018/ new Children Bag/Kids Backpack/School Bag/Toy Bag/CNY Gift/Birthday Present/Christmas Gift
2018/ new Children Bag/Kids Backpack/School Bag/Toy Bag/CNY Gift/Birthday Present/Christmas Gift
Item Q&A
  • Question : Inquiry for the item from she****Feb 18, 2019

    Hi Seller,


    I am interested to buy the Ultraman school bag for my boy. But there is no discription on the item. Can you input the item code & details inside?

    Answer : [Re] Inquiry for the item from she****

    Can I know which item do you mean?

    Question : [Re] Inquiry for the item from she****

    The Ultraman school bag.

    Answer : [Re] Inquiry for the item from she****

    You can send us picture of the item you mean.

Special Offer /Buy 2 Free Shipping /Couple Pajamas/Top and bottom Set/COUPLES SLEEPWEAR/Nightdress
Special Offer /Buy 2 Free Shipping /Couple Pajamas/Top and bottom Set/COUPLES SLEEPWEAR/Nightdress
Item Q&A
  • Question : Inquiry for the item from 233****Feb 15, 2019

    Hi Seller, may I have the measurement of the bustline?

    Answer : [Re] Inquiry for the item from 233****

    Sorry only have size recommendation that shows in the link.

  • Question : Inquiry related delivery from ann****Jan 10, 2019

    Hi Seller, wanted to order 4 but no shipping. You have indicated buy 2 free shipping . Can please advise. Thks

    Answer : [Re] Inquiry related delivery from ann****

    Hi dear,it is not buy 2 free shipping now.

  • Question : Inquiry for the item from kco****Jan 06, 2019

  • Question : Inquiry for the item from 242****Jan 02, 2019

    Hi Seller,

    Your description show below buy 2 free shipping.

    Special Offer /Buy 2 Free Shipping /Couple Pajamas/Top and bottom Set/COUPLES SLEEPWEAR/Nightdress

    But I select 2 still have to pay shipping fee.

    I am a repeat customer. Pls adv. Will like to order today.

    Answer : [Re] Inquiry for the item from 242****

    We can check and talk in detail in whatsapp.

  • Question : Inquiry for the item from gra****Sep 20, 2018

    Hi, your subject show buy 2 free shipping, I choose 2 but still show shipping fee?.

    Answer : [Re] Inquiry for the item from gra****

    Hi dear,it is not free shipping now.

+View all Notice, FAQ, Q&A >>
Badminton racket lovers battledore Super Light Battledore Badminton Training Rackets
Badminton racket lovers battledore Super Light Battledore Badminton Training Rackets
Item Q&A
  • Question : Inquiry for the item from 236****Feb 04, 2019

    Hi Seller, may i know what is the weight of one racket pls. thank you

    Answer : [Re] Inquiry for the item from 236****

    We will check and tell you after CNY holiday.

    Question : [Re] Inquiry for the item from 236****

    Hi Seller, may i know what is the weight of one racket pls. thank you

    Answer : [Re] Inquiry for the item from 236****

    It is about 100g for 1 pair.

  • Question : QtyNov 26, 2017

    Hi Sir,

    In the photo, it shows 2 rackets. Kindly confirm is the price is for 2 rackets or 1 racket.

    Answer : [Re] Qty

    Hi dear,
    It is 2 rackets.
    Thanks and best wishes!

2017 Cartoon Family T-shirts /Couple suits/women shorts/Men T-SHIRT/Kids top and bottom set
2017 Cartoon Family T-shirts /Couple suits/women shorts/Men T-SHIRT/Kids top and bottom set
Item Q&A
  • Question : Inquiry for the item from 243****Feb 14, 2019

    Hi, I ordered on Feb 4, but until today Feb 14, I still have not received my item. Please let me know the status of my order. Thank you.

    Answer : [Re] Inquiry for the item from 243****

    Will arrange delivery on 16 Feb,sorry for the delay for CNY holiday.

★THIN 5℃-25℃★ THERMAL inner wear Compression Set Top and Bottom men women /2018 New
★THIN 5℃-25℃★ THERMAL inner wear Compression Set Top and Bottom men women /2018 New
Item Q&A
  • Question : Inquiry for the item from lov****Feb 03, 2019

    Hi, for IA it’s suitable for what weather? Or degree?

    Answer : [Re] Inquiry for the item from lov****

    It suit 12-20 degree.

  • Question : ITEM: IA / Color : Black / Size : XL(Women) ($2.90)Oct 25, 2018

    Hi Seller
    Like the design Item - IA / Color : Black and Wine / Size : XL(Women) ($2.90) but can it keep us warm enough under minus -20 degrees? Thanks in advance for a prompt reply!

    Answer : [Re] ITEM: IA / Color : Black / Size : XL(Women) ($2.90)

    If we still have a very thin layer thermal ware like stocking material under this Item - 1A . Is it warm enough for minus -20 degrees?

    Question : [Re] ITEM: IA / Color : Black / Size : XL(Women) ($2.90)

    Hi dear,it can not.
    You can choose group TC in the following link,
    https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=493505547

  • Question : Inquiry for the item from soo****Jul 09, 2018

    Hi, would like to know the material used for type 1A thermal wear. Thank you.

    Answer : [Re] Inquiry for the item from soo****

    It is cotton material.

  • Question : Inquiry for the item from lkl****Jul 04, 2018

    Hi, which is suitable for -8 degree wear? Thank you.

    Answer : [Re] Inquiry for the item from lkl****

    https://www.qoo10.sg/item/WOMEN-WINTER-INNER-WEAR-MEN-WINTER-INNER-WEAR-THERMAL-UNDERWEAR/493505547
    Group TC.

  • Question : shipping matters urgentFeb 23, 2018

    Can i check with you with regards of my items
    cart no : 117082988
    I need the items before including shipping and delivery 05 mar 2018 as i will be going oversea on the following day.
    Please get back as soon as possible

    Answer : [Re] shipping matters urgent

    Hi dear,
    In normal condition,it will need about 10-12 days,but sorry that we can not make sure about the time,as it depends on delivery company and custom,please kindly let us know if you want it or not.

    Question : [Re] shipping matters urgent

    Yes if can arrange it asap as i need it soon

    Answer : [Re] shipping matters urgent

    OK dear,then we will arrange it ASAP.Thanks for your understanding.

    Question : [Re] shipping matters urgent

    Hie can i check is the items going to be ship???

    Answer : [Re] shipping matters urgent

    Because i need some of them to cancel

    Question : [Re] shipping matters urgent

    Hi dear,
    We have already arrange it.

    Answer : [Re] shipping matters urgent

    Oh icic...can i reduce the set??....

    Question : [Re] shipping matters urgent

    I have cancel 2 set.... so now total i need 6 set only

    Answer : [Re] shipping matters urgent

    It is already on the way to Qxpress warehouse,so we think it will take some time let us reduce the 2 items you cancel.

    Question : [Re] shipping matters urgent

    Sure thank you..... is it possible to get next week

    Answer : [Re] shipping matters urgent

    Hi dear,
    In normal condition,estimate it will still need about 7 days to your address.

    Question : [Re] shipping matters urgent

    Sure will take noted... thank u so much for the trouble

    Answer : [Re] shipping matters urgent

    NP,dear.

+View all Notice, FAQ, Q&A >>
Women Winter inner wear/Men Winter Inner Wear/ Thermal Underwear /Kids Winter Thermal Inner Wear
Women Winter inner wear/Men Winter Inner Wear/ Thermal Underwear /Kids Winter Thermal Inner Wear
Item Q&A
  • Question : Inquiry for the item from 237****Feb 03, 2019

    can it keep me warn in 2 deg temperature ?

    Answer : [Re] Inquiry for the item from 237****

    The thick style can.

  • Question : Inquiry for the item from moe****Sep 09, 2017

    my son is 41/2:years old.
    what size we should choose for model:TB

    Answer : [Re] Inquiry for the item from moe****

    Hi dear,
    Can I know his height and weight?
    Thanks and best wishes!

    Question : [Re] Inquiry for the item from moe****

    his height is 110cm and weight is about 16kg now

    Answer : [Re] Inquiry for the item from moe****

    Hi dear,
    We recommend you choose size 120.
    Thanks and best wishes!

  • Question : HENov 11, 2016

    Hi

    Would like to check can item HE withstand -30 degree? Tks.

    Answer : [Re] HE

    Really sorry HE out of stock.

Kids Sleepwear/Cute Cartoon Pyjamas/ Boys and Girls Pyjamas/ Children Pajamas for 2-15 years/dress
Kids Sleepwear/Cute Cartoon Pyjamas/ Boys and Girls Pyjamas/ Children Pajamas for 2-15 years/dress
Item Q&A
  • Question : Inquiry for the item from Won****Jan 22, 2019

    Hi, can see your designs. How to order?

    Answer : [Re] Inquiry for the item from Won****

    Cannot see your designs

    Question : [Re] Inquiry for the item from Won****

    We have alredy update the link,please kindly check if you can see it or not.

    Answer : [Re] Inquiry for the item from Won****

    Still cannot see.

    Question : [Re] Inquiry for the item from Won****

    You can check this link,
    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=645785242
    Or let us know your whatsapp,we send picture to you.

    Answer : [Re] Inquiry for the item from Won****

    Ok can see already. I've ordered. Thanks.

    Question : [Re] Inquiry for the item from Won****

    OK thanks.

  • Question : Inquiry for the item from jol****Jan 22, 2019

    How come no pics ?

    Answer : [Re] Inquiry for the item from jol****

    We check it have pictures,can I know your whatsapp?

  • Question : Inquiry for the item from app****Jan 08, 2019

    Please check the website - the photos of the pyjamas don't seem to appear. I want to make repeat purchase but cannot see the items. Thank you

    Answer : [Re] Inquiry for the item from app****

    OK dear,we will update soon.

High Quality Buy 3 Free Shipping Kids Dress Cute Lace Lovely Fit Size Optional Elegant Casual dress
High Quality Buy 3 Free Shipping Kids Dress Cute Lace Lovely Fit Size Optional Elegant Casual dress
Item Q&A
  • Question : Inquiry related delivery from dee****Jan 23, 2019

    If i order now when will i get the dress

    Answer : [Re] Inquiry related delivery from dee****

    Estimate it will need about 9 days to your address.

    Question : [Re] Inquiry related delivery from dee****

    Before chinese new year i can get right

    Answer : [Re] Inquiry related delivery from dee****

    Estimate it will need about 9 days to your address.
    Can not make sure definite time,as it depends on delivery company and customs.

  • Question : Inquiry from che****Sep 08, 2018

    I received my purchase today but size too small. How can I request to exchange for design C03 size 110?Current size is 100.

    Answer : [Re] Inquiry from che****

    Hi dear,you can exchange size,but you pay delivery fee.