Q&A board

Q & A Lists
Item Question & Answer
Printer Head Nozzle Cleaner / Unblock Kit For Epson / HP / Canon / Brothers Printer
Printer Head Nozzle Cleaner / Unblock Kit For Epson / HP / Canon / Brothers Printer
Item Q&A
  • Question : Inquiry for the item from 233****Oct 16, 2019

    Help!

    I just received the product and cleaned the nozzle as per the instruction video. However, when I tried to print, the printer printed out blank pages. I have run the print head cleaning several times and even changed to new cartridges bought from your store too but it is still not printing a single line even though I can hear the printing motion. It could at least print streaky lines before I run the cleaning. Can you advise what is wrong and what can I do please?

    Answer : [Re] Inquiry for the item from 233****

    Hi, firstly, pls check if u have removed the protective tape on the cartridge. Secondly, for the cleaning, you have to do it a few times to unclog. Did u notice the solution turning Color for dissolving the ink? If not, then u can check the video on how to do it. Lastly, do printer self cleaning.

  • Question : Inquiry for the item from zoo****Dec 31, 2018

    hi how much of the solution muz we inject into the printhead?

    Answer : [Re] Inquiry for the item from zoo****

    about 3 to 5ml

【Ready Stock】DIY PVC Magnetic Mosquito Screen / Insect Netting / Keep Out Flies bug lizard Cockroach
【Ready Stock】DIY PVC Magnetic Mosquito Screen / Insect Netting / Keep Out Flies bug lizard Cockroach
Item Q&A
  • Question : Inquiry for the item from BeO****Oct 10, 2019

    HI, my 3-panel window frame is H102cm x W170cm. Whast size should I order pls?

    Answer : [Re] Inquiry for the item from BeO****

    Hi, u can get 120*150. I will customise to 102*170 for u. The 170 will be made up by 2 PVC with a connector.

    Question : [Re] Inquiry for the item from BeO****

    Thank you for the advice. =)

    Answer : [Re] Inquiry for the item from BeO****

    👌

  • Question : Inquiry for the item from bik****Oct 01, 2019

    Hi, please advise the relevant sizes for the following frames:

    1) 30 x 160 cm
    2) 60 x 130 cm
    3) 60 x 100 cm

    Thanks.

    Answer : [Re] Inquiry for the item from bik****

    Do let me know your order number after u purchase. Thanks and have a nice day

    Question : [Re] Inquiry for the item from bik****

    My order number is 129792545.

    Answer : [Re] Inquiry for the item from bik****

    Hi, we have received your order. Thank you.

    Question : [Re] Inquiry for the item from bik****

    Hi, can I receive it by this week as I will be out of SG next week ?

    Answer : [Re] Inquiry for the item from bik****

    Qxpress will pick up tmr, and possibly reach u by Sat. If u r not in, they will call or msg u for alternate delivery date.

  • Question : Inquiry for the item from Jia****Sep 23, 2019

    Hello,

    How should i measure my window? With frame or without?

    Is there a picture guide for easy reference?

    Thank you.

    Answer : [Re] Inquiry for the item from Jia****

    Hi, u should measure the maximum, inclusive of frame.

  • Question : Inquiry from ire****Sep 09, 2019

    Hi,do you provide site measurement and installation service? Thanks

    Answer : [Re] Inquiry from ire****

    Yes, installation services is provided. Pls WhatsApp me 9628_8399

    Question : [Re] Inquiry from ire****

    Okay.May I know the mosquito screen is install on the grille or window?Suitable for sliding or casement window?Thanks

    Answer : [Re] Inquiry from ire****

    Both is possible. if your grille to your wall has no gap in between it best to install on grille.

    Question : [Re] Inquiry from ire****

    Thanks for the info

    Answer : [Re] Inquiry from ire****

    You are welcome.

  • Question : Inquiry for the item from coc****Sep 07, 2019

    Hi does cutting the PVC strip, magnetic strip by the scissors will have jagged edges? Is the material hard to cut? Or what is the best tool to use ? Thank you

    Answer : [Re] Inquiry for the item from coc****

    It is ok to cut the pvc and magnetic strip with scissors. Would not have jagged edges.

+View all Notice, FAQ, Q&A >>
Compatible CANON PGI-770XL CLI-771XL Ink Cartridges for PIXMA TS5070 TS8070 MG5770 MG7770
Compatible CANON PGI-770XL CLI-771XL Ink Cartridges for PIXMA TS5070 TS8070 MG5770 MG7770
Item Q&A
  • Question : Inquiry for the item from ger****Oct 07, 2019

  • Question : Inquiry for the item from 234****Sep 23, 2019

  • Question : Inquiry for the item from 245****Mar 22, 2019

    My printer model is MG5700Series. Pls confirm that PGI-770 <PGBK>, which is your compatible SKU # that I should place order with?

    Answer : [Re] Inquiry for the item from 245****

    Hi, your printer use 570 series ink. we dont have this series. Thank you.

  • Question : Inquiry related delivery from sie****Feb 26, 2019

    Order on today, when can receive??

    Answer : [Re] Inquiry related delivery from sie****

    On Qpost : Hi, if order today by qxpress, Thursday can receive. If by Singpost, it take 2 to 5 working days. Thank you.

    Hi, if order today by qxpress, Thursday can receive. If by Singpost, it take 2 to 5 working days. Thank you.
    (Feb 26, 2019 14:54)

  • Question : Inquiry for the item from Jyc****Feb 25, 2019

    Hi. Do you have mg 5220 ink replacement?

    Answer : [Re] Inquiry for the item from Jyc****

    Hi , sorry I do not have for 5220

    Question : [Re] Inquiry for the item from Jyc****

    Thanks 😊

    Answer : [Re] Inquiry for the item from Jyc****

    No worries, have a nice day :)

EPSON 193 series 1931 1932 1933 1934 WF2521 WF2531 WF2541 WF2631 WF2651 WF2661 compatible ink
EPSON 193 series 1931 1932 1933 1934 WF2521 WF2531 WF2541 WF2631 WF2651 WF2661 compatible ink
Item Q&A
  • Question : Inquiry for the item from sli****Sep 21, 2019

    Hi, do you sell he bigger capacity black ink cartridge T198?

    Answer : [Re] Inquiry for the item from sli****

    Hi, sorry we do not sell that.

    Question : [Re] Inquiry for the item from sli****

    Noted, thank you

    Answer : [Re] Inquiry for the item from sli****

    U t welcome 😀

3M Filtrete Air Filter / Aircon / PM2.5 / Electrostatic / Haze / Air con filter/ Allergen / Asthma
3M Filtrete Air Filter / Aircon / PM2.5 / Electrostatic / Haze / Air con filter/ Allergen / Asthma
Item Q&A
  • Question : Inquiry for the item from twi****Sep 16, 2019

    Do u hv existing stock, I need item urgently.

    Answer : [Re] Inquiry for the item from twi****

    How many do u want?

  • Question : Inquiry related delivery from 234****Apr 14, 2019

    Hi, sent an order on the 7th of April and have yet to receive my item.
    Cart no. is as follows

    Cart no. 126194601

    Answer : [Re] Inquiry related delivery from 234****

    Hi buyer, your purchase was mail out on the 8th of April. Singpost sometime do have delay in their delivery. Kindly wait for a few more days. Thank you.

  • Question : Inquiry for the item from zhe****Feb 11, 2019

    When have stock?

    Answer : [Re] Inquiry for the item from zhe****

    Hi, around 1 week time.

  • Question : Inquiry for the item from chn****Jan 13, 2019

  • Question : Inquiry for the item from chn****Jan 13, 2019

+View all Notice, FAQ, Q&A >>
Authentic JN-15 Water Purifier Tap Water Filter Ceramic Filters
Authentic JN-15 Water Purifier Tap Water Filter Ceramic Filters
Item Q&A
  • Question : Inquiry for the item from ele****Jul 28, 2019

3M Nexcare Acne Pimple Patch Tegaderm Hydrocolloid dressing
3M Nexcare Acne Pimple Patch Tegaderm Hydrocolloid dressing
Item Q&A
  • Question : Inquiry for the item from lwg****Jul 30, 2019

    Hi, I will be out of Singapore for 2 weeks, can you delay the mail by 2 weeks?

    Answer : [Re] Inquiry for the item from lwg****

    Hi buyer, sure. Let me have your order number.

  • Question : Inquiry for the item from K-S****Jul 18, 2019

    this is lousy items!!! patches not sticky at all and often fall.. very bad! pls refund!

    Answer : [Re] Inquiry for the item from K-S****

    Hi, we do not accept refund for used item. Thank you.

    Question : [Re] Inquiry for the item from K-S****

    Don use how to know not gd! Anyway just 3 piece used. The rest untouched

    Answer : [Re] Inquiry for the item from K-S****

    ???

    Question : [Re] Inquiry for the item from K-S****

    Hi, it is recommended to use the tweezer provided in the box to pick up the patch. It is 0.8cm only and ot advisable to use fingers. it is also best used after oil has been removed from the spot as this will not adhere to oil.

    Answer : [Re] Inquiry for the item from K-S****

    There is nothing in box

    Question : [Re] Inquiry for the item from K-S****

    Noted.

EPSON 193 series 1931 1932 1933 1934 WF2521 WF2531 WF2541 WF2631 WF2651 WF2661 (1 BLACK+ 3 COLOR)
EPSON 193 series 1931 1932 1933 1934 WF2521 WF2531 WF2541 WF2631 WF2651 WF2661 (1 BLACK+ 3 COLOR)
Item Q&A
  • Question : Inquiry for the item from ali****Jul 22, 2019

    Hi, may I know how long I can keep these ink cartridges (unopened) before they dry out or run into print problems? Thank you!

    Answer : [Re] Inquiry for the item from ali****

    as these are sealed, they can last >6months. But not advisable to keep for too long

  • Question : Inquiry for the item from 260****Feb 27, 2019

    currently we are using original ink that came with the set we purchase. do we purchase full set of just the color that ran out. some of my friends told me that compatible would not work with originals unless you buy the full set and don't mix.

    is there any change in the ink installation process unlike with the originals that only requires us to just insert the ink cart and it will commence operation as per normal..

    thanks

    Answer : [Re] Inquiry for the item from 260****

    hi, the installation is exactly the same as the original one. I have try using original and compatible ink at the time and working fine but i also hear some people cant use both at the same time. You can try 1 at the time on your printer to try out. Thank you.

Long 2metre Type C / USB A to C/ Charging / Data / Braided / Strong / Durable / High Power /
Long 2metre Type C / USB A to C/ Charging / Data / Braided / Strong / Durable / High Power /
Item Q&A
  • Question : Inquiry for the item from air****Jul 16, 2019

    Does this support data transfer between computer and iPad Pro?

    Answer : [Re] Inquiry for the item from air****

    this has not been tested.

Terro / Liquid Ant killer / Poison / Bait / Attract / Ant colony / Household Ants / Contains Borax
Terro / Liquid Ant killer / Poison / Bait / Attract / Ant colony / Household Ants / Contains Borax
Item Q&A
Authentic JN-15 Water Purifier Tap Water Filter Ceramic Filters Replacement (3 pieces)
Authentic JN-15 Water Purifier Tap Water Filter Ceramic Filters Replacement (3 pieces)
Item Q&A
  • Question : Inquiry for the item from 211****Jun 15, 2019

    Hi would like to ask how dimension of the fliter?

    Answer : [Re] Inquiry for the item from 211****

    hi the dimension as the photo attached. Thank you.

    The dimension is around 92x40mm. Thank you.
    (Jun 15, 2019 23:12)

Fiberglass Mesh/Net for DIY Mosquito Screen (18 x 16 thread per square inch)
Fiberglass Mesh/Net for DIY Mosquito Screen (18 x 16 thread per square inch)
Item Q&A
  • Question : Inquiry for the item from wu.****May 27, 2019

Massager / Therapy / EMS / NEMS / Portable / Small Convenient / Replaceable Pads / Powered by HP
Massager / Therapy / EMS / NEMS / Portable / Small Convenient / Replaceable Pads / Powered by HP
Item Q&A
  • Question : Inquiry for the item from amy****Apr 25, 2019

    Able to purchase only replaceable pads?

    Answer : [Re] Inquiry for the item from amy****

    Hi, yes u can. kindly watapps 81333806 for more details. Thank you.

  • Question : Inquiry for the item from 236****Feb 20, 2019

    I have received the massager today but it's not working! The blue light is on once I plugged to the power bank. I tried pressing the '+' but it's not working at all.

    Answer : [Re] Inquiry for the item from 236****

    Hi, you use the device connected directly to the hp?

Massager / Muscle Toning / Therapy / EMS / NEMS / Portable / Replaceable pads / Built in battery
Massager / Muscle Toning / Therapy / EMS / NEMS / Portable / Replaceable pads / Built in battery
Item Q&A