Q&A board

Q & A Lists
Item Question & Answer
Creative living ▶Collapsible electric kettle◀mini travel kettle/Convenient and portable
Creative living ▶Collapsible electric kettle◀mini travel kettle/Convenient and portable
Item Q&A
  • Question : Inquiry for the item from lit****May 22, 2019

    What is the kettle capacity?

    Answer : [Re] Inquiry for the item from lit****

    Hello

    Picture attach or your reference

Non-Slip  Chef ShoesLightweight / Maximum Grip Performance High Functional (UNISEX)
Non-Slip Chef ShoesLightweight / Maximum Grip Performance High Functional (UNISEX)
Item Q&A
  • Question : Inquiry for the item from Joe****May 15, 2019

    Will there b size 44? The options doesn't have it. Advertisement say to size 44?

    Answer : [Re] Inquiry for the item from Joe****

    Hello

    Some model don't have 44.which model you interesting?

    Question : [Re] Inquiry for the item from Joe****

    9011. Thanks you.

    Answer : [Re] Inquiry for the item from Joe****

    Hello

    9011 in size 44 is available.please feel free to purchase it.

  • Question : No. 2 - 9011Dec 10, 2017

    Hi my feet measures 24 cm what size to take?

    Thank u

    Answer : [Re] No. 2 - 9011

    Hey

    There please visit our website for detail size info

  • Question : Inquiry related delivery from yue****Jul 08, 2017

  • Question : About shoe sizeMar 27, 2017

    Hi seller,
    I am a male who usually wears size 39 (250mm). However, your chart shows that size 39 is for female. May I know if the shoe size of 39 is suitable for a man like me? Thanks.

    Answer : [Re] About shoe size

    Hey

    There yep. i think size 39 is enough for you.

  • Question : Steel toeFeb 04, 2016

+View all Notice, FAQ, Q&A >>
▶Wearable Neck Band Fan-USB Rechageable n Portable◀mini portable fan-Cool Summer Fan-5 colors
▶Wearable Neck Band Fan-USB Rechageable n Portable◀mini portable fan-Cool Summer Fan-5 colors
Item Q&A
  • Question : Inquiry for the item from Cha****May 15, 2019

    USB Airconditioning Mini Fan is not rechargable, right ?

    Answer : [Re] Inquiry for the item from Cha****

    Hello

    Yes.it's not rechargable.

  • Question : Inquiry related delivery from dar****May 10, 2019

    how long to reach singapore?

    Answer : [Re] Inquiry related delivery from dar****

    Hey there we will ship out your item within 3 working days from the date you pay for your order, (Saturdays, Sundays& Holidays excepted) and after we ship out your item it normally takes 4-7days for the item reach to you but sometimes customs clearances, storage, special handling, and any holidays that may interrupt delivery good day, golden egg

No Hidden Price▶BELLSOUTH Mini Walkie Talkie Set (2 pcs 1 set) ◀GDC GFA GCE - Long Distance Two-Way
No Hidden Price▶BELLSOUTH Mini Walkie Talkie Set (2 pcs 1 set) ◀GDC GFA GCE - Long Distance Two-Way
Item Q&A
  • Question : Inquiry for the item from Jam****May 11, 2019

    Q1. What is the model number of this item?

    Q2. How long (Standby Time) will the batteries last, if left continuously on?

    Q3. How long (Talk Time) will the batteries last?

    Q4. Is there a rechargeable battery version?

    Answer : [Re] Inquiry for the item from Jam****

    Hello

    The normal battery will be ok.

  • Question : Is it illegal in singapore? 在新加坡是非法的吗?Sep 17, 2018

    My friend bought it and got fined by "POLICE"!
    我的朋友买了它并被“警察”罚款!
    Reply soon!
    你可以用中文回复!

    Answer : [Re] Is it illegal in singapore? 在新加坡是非法的吗?

    您好,抱歉我不是很清楚你们新加坡的法律呢,这个就是普通的对讲机而已。

  • Question : Inquiry for the item from lim****Sep 11, 2018

    Hi, one of the walkie talkie is not working properly. Is it possible for exchange?

    Answer : [Re] Inquiry for the item from lim****

    Hello

    I afraid it's because you not very familiar with the usage.

    Can please try few more times?what's the problem?

    Question : [Re] Inquiry for the item from lim****

    I brought 4 from u, so 3 of them I use the same method. Only 1 cannot transmitted only can receive.:(

    Answer : [Re] Inquiry for the item from lim****

    Hello

    Sorry.can send video to my email?1723848970@qq.com

    Question : [Re] Inquiry for the item from lim****

    In the email I need to send u my name or what?

    Answer : [Re] Inquiry for the item from lim****

    Hello

    Can send me the video?so that i can check what's the problem.

  • Question : Inquiry for the item from sul****Jul 14, 2018

    I already bought 1 set of the walkie talkie but forgot to order the earphone how should i buy the earphone? I want to another set of walkie talkie can i connect all 4 walkie talkie to to talk to my children and can i buy another extra 2 set of earphone when i order new set of walkie talkie because i cannot see where to the order extra earphone that i miss out in first order?Can u reply me asap i need urgently.Thk u.

    Answer : [Re] Inquiry for the item from sul****

    Hi,

    If you still need earphone, you need to order walkie talkie together.

  • Question : Bell South BrandMay 22, 2018

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Free Gift BK Adaptor▶Kitchen Electric Countertop Food Dehydrator Food Dryer◀GDA-Food Preserver/ Multi-Tiered Dehydration Shelves/ Easy Single Button Operation and Nutritious Results
Free Gift BK Adaptor▶Kitchen Electric Countertop Food Dehydrator Food Dryer◀GDA-Food Preserver/ Multi-Tiered Dehydration Shelves/ Easy Single Button Operation and Nutritious Results
Item Q&A
  • Question : Inquiry for the item from sas****May 09, 2019

    Hi, what is the wattage of the dehydrator?

    Answer : [Re] Inquiry for the item from sas****

    Hello

    Picture attach for your reference

  • Question : Any noise?Sep 17, 2018

    Hi is there any noise while using it?

    Answer : [Re] Any noise?

    Hello

    Sorry.it might have a little bit noise.

  • Question : Inquiry for the item from ren****Sep 04, 2018

    Hi Seller,
    How many watt is this?

    Answer : [Re] Inquiry for the item from ren****

    Hello

    It's 360W.

  • Question : Inquiry for the item from syl****Aug 23, 2018

    Does this dehydrator come with fruit cutter?

    Answer : [Re] Inquiry for the item from syl****

    Hello

    Sorry.no fruit cutter attach.



  • Question : Inquiry from sal****Apr 27, 2018

    请问这架机有singapore电压安全
    他的插头会危险吗?

    Answer : [Re] Inquiry from sal****

    您好,

    这个产品卖了挺多的,

    安全的呢。

+View all Notice, FAQ, Q&A >>
▶Real Silk Pillow Cover◀Pillow Slip/Pillow/Comfirtable n Healthy/Good Sleep/14 Colors
▶Real Silk Pillow Cover◀Pillow Slip/Pillow/Comfirtable n Healthy/Good Sleep/14 Colors
Item Q&A
  • Question : Inquiry for the item from ct_****May 05, 2019

    Does the price include a pair?

    Answer : [Re] Inquiry for the item from ct_****

    Hello

    Sorry.it's the price for one.

Cool Summer Solution▶Watering Cool Cushion Mattress◀Ice mattress for chair n sofa/ Durable Layer
Cool Summer Solution▶Watering Cool Cushion Mattress◀Ice mattress for chair n sofa/ Durable Layer
Item Q&A
  • Question : Inquiry for the item from cla****May 04, 2019

  • Question : Inquiry for the item from yeo****Apr 11, 2019

    Hi Seller, any restock for design 10, size 45x45?

    Answer : [Re] Inquiry for the item from yeo****

    Hello

    Yes.it's available.

    Please feel free to purchase it.

    Question : [Re] Inquiry for the item from yeo****

    Hi, I can't choose the option. Pls update quantity listing. Thanks.

    Answer : [Re] Inquiry for the item from yeo****

    Hello

    I have already update the stock.please feel free to purchase it.

  • Question : Inquiry for the item from jen****Sep 24, 2018

    Hi Seller,
    This watering cool cushion upon delivery is it FLAT (without water?) We hv to fill the water ourselves?

    The "opening mouth" for refilling comes with a cap, saw some feedback is without a cap, how to close & secure tight after filling with water.

    Thanks Mrs Ng

    Answer : [Re] Inquiry for the item from jen****

    Hello

    Yes.you need to fill the water yourself.

  • Question : Inquiry from pjt****Sep 14, 2018

    Hi.
    What is group buy in qoo10.
    What is the difference of just buying an item?

    Answer : [Re] Inquiry from pjt****

    Hello

    In group buy promotion.you can but it with more favorable price.

  • Question : Inquiry for the item from cha****Jul 21, 2018

+View all Notice, FAQ, Q&A >>
Free Gift (Air pump+Bag)▶SPALDING® Authentic Basketball◀GCA - NBA/Enthusiastic Life/Sports/Outdoor
Free Gift (Air pump+Bag)▶SPALDING® Authentic Basketball◀GCA - NBA/Enthusiastic Life/Sports/Outdoor
Item Q&A
  • Question : Inquiry for the item from dor****Apr 29, 2019

  • Question : Inquiry for the item from der****Mar 30, 2019

    Hi seller, is the basketball material of PU Leather or just Rubber? Thanks

    Answer : [Re] Inquiry for the item from der****

    Hello

    It's PU.

  • Question : Inquiry for the item from 211****Dec 05, 2018

    Hi seller,

    Your basketball is size number 7 ?
    29.5" circumference for adult?

    Thank you

    Answer : [Re] Inquiry for the item from 211****

    Hello

    Picture attach for you reference.

    You can also visit our website for detail size info

  • Question : shipping timeNov 04, 2018

    my basketball has not arrived after almost two weeks so how much will it take to reach.

    Answer : [Re] shipping time

    Hello

    May i have your order number?

  • Question : How long is shippingFeb 04, 2018

    How long is the shipping?

    Answer : [Re] How long is shipping

    Hey

    There sorry,we will handle the order after new year holiday

SALE - France Design Creative Chalkboard Stickers-Blackboard n Whiteboard-GDB-DIY Wall Decal Stickers 45x200Cm/ Final Stock SALE
SALE - France Design Creative Chalkboard Stickers-Blackboard n Whiteboard-GDB-DIY Wall Decal Stickers 45x200Cm/ Final Stock SALE
Item Q&A
  • Question : Inquiry related delivery from akh****Apr 18, 2019

    How long will it take to deliver to me if I make the payment today?

    Answer : [Re] Inquiry related delivery from akh****

    Hello

    We will ship out your order rightaway if you make order now.

  • Question : Inquiry for the item from 243****Jan 26, 2019

    Is it removable and if can, will it leave residue on the wall?

    Answer : [Re] Inquiry for the item from 243****

    Hello

    Yes,i afraid so.it might leave residue on it.

  • Question : Inquiry for the item from eil****Jul 19, 2018

    Can we use chalk pen on it

    Answer : [Re] Inquiry for the item from eil****

    Hello

    Can only use chalk on it

  • Question : Inquiry for the item from eil****Jul 19, 2018

    Hi wondering to u guys provide installation service ?

    Answer : [Re] Inquiry for the item from eil****

    Hello

    Sorry you can only use chalk on it

  • Question : 白板的话有没有磁性?可否吸磁铁?Sep 23, 2016

    白板的话有没有磁性?可否吸磁铁?

    Answer : [Re] 白板的话有没有磁性?可否吸磁铁?

    你好 这个不是磁性的

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▶Summer Cool Tatami Chair Cushion◀GDB-Confortable Thick n High Cushion/Mattress/Yoga/Office
▶Summer Cool Tatami Chair Cushion◀GDB-Confortable Thick n High Cushion/Mattress/Yoga/Office
Item Q&A
  • Question : Inquiry for the item from lih****Apr 15, 2019

    Hi, what are the dimensions for the different models?

    Answer : [Re] Inquiry for the item from lih****

    Hello

    Please visit our website for detail picture info.

  • Question : Inquiry for the item from que****Feb 05, 2019

    Hi seller,any idea when will the grey color be restocked?thanks

    Answer : [Re] Inquiry for the item from que****

    Hello

    Sorry.i afraid it won't be restock in very short time.

    We will update the stock as long as it's available.

  • Question : Inquiry for the item from dar****Nov 22, 2018

    Hi Seller,
    Is L size 50x50 or 45x45 in dimension?

    Answer : [Re] Inquiry for the item from dar****

    Hello

    L size is 45*45

  • Question : Interested in both Small and Medium sizesApr 18, 2018

    Hi Golden Egg, I was hoping to get both your Small and Medium Cool Tatami cushions. Can I know when you will have new stock for your Small cushions? Thanks!

    Answer : [Re] Interested in both Small and Medium sizes

    Hello

    Sorry s size are not available.

    Not sure when it will be restock.

[BUY 2 FREE SHIPPING]★刺繡▶DIY Number Cross-Stitch Embroidery◀Canvas/Decoration/Sewing Set/Cat/Flower
[BUY 2 FREE SHIPPING]★刺繡▶DIY Number Cross-Stitch Embroidery◀Canvas/Decoration/Sewing Set/Cat/Flower
Item Q&A
  • Question : Inquiry for the item from pur****Apr 12, 2019

    Is this suitable for someone who had never done embroidery beforeV Does it comes with instructions and the needle too?

    Answer : [Re] Inquiry for the item from pur****

    Hello

    Yes.it should be easy.but i heavn't try this out.

    Question : [Re] Inquiry for the item from pur****

    So for someone who has not done Chinese style embroidery can do this right?

    Answer : [Re] Inquiry for the item from pur****

    Yes.this is easy to operate.

  • Question : Inquiry related delivery from nov****Jun 27, 2018

    Hello I have ordered something but it is not shipping?

    Answer : [Re] Inquiry related delivery from nov****

    Hello

    We will ship out your order today.

Healthy Life▶Soft N Comfortable Japanese Carpet◀Living Room/Bedroom/Mat/Rug/Eco-friendly material
Healthy Life▶Soft N Comfortable Japanese Carpet◀Living Room/Bedroom/Mat/Rug/Eco-friendly material
Item Q&A
  • Question : Inquiry for the item from ck_****Apr 14, 2019

  • Question : ThicknessSep 05, 2018

    Hi, what is the thickness of your carpet? Thank you.

    Answer : [Re] Thickness

    Hello

    The thickness is about 3 cm.

  • Question : bulkAug 22, 2018

  • Question : BulkAug 22, 2018

Update★Size-40x50cm★ DIY Paint-by-Numbers Canvas Painting Set/ So many designs-GDB
Update★Size-40x50cm★ DIY Paint-by-Numbers Canvas Painting Set/ So many designs-GDB
Item Q&A
  • Question : Inquiry for the item from nat****Apr 06, 2019

    Hi,
    My previous paint bought from you has dried up completely.
    Please can I repurchase all the paint for the painting number
    G231 again?
    Kindly advise the price and how can I make payment etc.

    Answer : [Re] Inquiry for the item from nat****

    Hello

    You can put hot water in to make it dissolution.

    Question : [Re] Inquiry for the item from nat****

    Hi it can’t be dissolved in hot water.
    I need to purchase additional set of pigments.
    Please can you kindly assist?G231

    Answer : [Re] Inquiry for the item from nat****

    Hello

    You need to let the water stay longer to make it dissolve.

    Question : [Re] Inquiry for the item from nat****

    Hi,
    I put it boiling hot water and waited for a night but it remains the same.

    Answer : [Re] Inquiry for the item from nat****

    Hello

    Sorry.we don't have painting sell separately

    Question : [Re] Inquiry for the item from nat****

    So what can I do? I’m half way completing it now

    Answer : [Re] Inquiry for the item from nat****

    Hello

    Which color you need?i will ask the supplier if he can send it to us.

    Question : [Re] Inquiry for the item from nat****

    Hi,

    Thank you very much for your help. I have only 5 pigments are workable, the rest all dried up completely. Could you please order one whole set of pigments for this drawing G231?

    Answer : [Re] Inquiry for the item from nat****

    Hello

    The supplier send us this illustration.

    Question : [Re] Inquiry for the item from nat****

    Hi, thank you for your advice.
    I have soak these pigments in water droplets however didn’t able to get anything dilute out of it. It’s better to purchase a new set rather than to poke and stir it for hours, while not guarantee if this will works. Can you help me to reorder?

    Thanks

    Answer : [Re] Inquiry for the item from nat****

    So much of sorry.but they also don't sell it separately

  • Question : Inquiry for the item from Lim****Dec 29, 2018

  • Question : Inquiry related delivery from ong****Dec 17, 2018

    If buy today, how long is delivery?

    Answer : [Re] Inquiry related delivery from ong****

    Hey there we will ship out your item within 3 working days from the date you pay for your order, (Saturdays, Sundays& Holidays excepted) and after we ship out your item it normally takes 4-7days for the item reach to you

  • Question : Inquiry related delivery from kai****Aug 24, 2018

    Can I know is it there will be charging for shipping fees for every piece of painting purchase?? Because I want to purchase more than 1...

    Answer : [Re] Inquiry related delivery from kai****

    Hello

    Sorry.the shipping fee is charge by Q-XPRESS.

    atahey charge different price in every different weight and size

  • Question : Status update on orderJun 25, 2018

    Hi there I placed an order on 18 June but have not received any update on the shipping status, can you please kindly advise when I can receive my order as payment has been paid? Thanks.

    Answer : [Re] Status update on order

    Already answered inquiry. If you have another any question, please contact to us.

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Free Delivery▶Innovation Life- Soft n Comfortable Living Carpet◀GDA GDB-Stylish Colors Carpet for Living room n Bedroom /Rug/ Superfine Fiber Healthy n Eco-friendly material / Great Interior Solution
Free Delivery▶Innovation Life- Soft n Comfortable Living Carpet◀GDA GDB-Stylish Colors Carpet for Living room n Bedroom /Rug/ Superfine Fiber Healthy n Eco-friendly material / Great Interior Solution
Item Q&A
  • Question : Inquiry related delivery from eil****Apr 03, 2019

  • Question : Inquiry for the item from jim****Apr 02, 2019

    Hi seller,
    Is the no.3 classic living carpet washable.
    Can it be washed inside a Washing machine?
    I am using it for my dog space.
    Can I use cleaning chemicals to clean the carpet after my dog wee wee?
    Thks with regards,
    Jimmy

    Answer : [Re] Inquiry for the item from jim****

    Hello

    Sorry.hand wash will be better.

    Question : [Re] Inquiry for the item from jim****

    Hi seller,

    Ok
    Thks with regards,
    Jimmy

    Answer : [Re] Inquiry for the item from jim****

    It's my pleasure to service you

  • Question : delivery dateAug 03, 2018

    268426820 when is my item deliver?

    Answer : [Re] delivery date

    Hello

    Sorry.you have cancel the order right?

  • Question : Inquiry for the item from lil****Jun 20, 2018

  • Question : Inquiry for the item from lin****Apr 23, 2018

    U don't have black in colour?

    Answer : [Re] Inquiry for the item from lin****

    Sorry.we don't have black color so far

+View all Notice, FAQ, Q&A >>
▶Stackable Shoes Racks◀Space Saving Storage for Home n Dormitory-Simple n Easy-2 colors
▶Stackable Shoes Racks◀Space Saving Storage for Home n Dormitory-Simple n Easy-2 colors
Item Q&A
  • Question : Inquiry for the item from how****Apr 04, 2019

    hi
    The price sgd7.90 is paying for 1 piece or 1 pair (2pieces)??

    regards
    howtwins

    Answer : [Re] Inquiry for the item from how****

    Hello

    It's one piece.

Creative life ▶Diatomite Absorbent Sink Mat◀Quick dry/Mould proof/Odor-resistant/Removing stink
Creative life ▶Diatomite Absorbent Sink Mat◀Quick dry/Mould proof/Odor-resistant/Removing stink
Item Q&A
  • Question : Inquiry related delivery from lia****Apr 03, 2019

    Hi i chose one shipping group but it is still charging shipping fee for each item. Any advice?

    Answer : [Re] Inquiry related delivery from lia****

    Hello

    Sorry.you might want to inquiry QOO10 customer service for this inquiry.

  • Question : Inquiry related delivery from Cho****Feb 20, 2019

  • Question : Inquiry related delivery from jul****Dec 14, 2018

    Hi, i want to order 3 pieces of different design. However, I am being charged 3 times of the delivery fees. Are you able to send 3 designs in 1 package, such that I only have to pay the delivery fee once? Thank you!

    Answer : [Re] Inquiry related delivery from jul****

    Hello

    Sorry.the delivery fee is charge by Q-xpress.they charge different price in every different weight and size.

  • Question : Inquiry related delivery from hik****Nov 04, 2018

    Hi, for different design during same order, will I be charge twice for delivery?

    Answer : [Re] Inquiry related delivery from hik****

    Hello

    Picture attach for your reference.

    And you can also visit our website for detail shipping fee info

  • Question : Inquiry for the item from scr****Nov 01, 2018

    Can the Diatomite Mats be trimmed with a knife or saw to preferred size without damaging it?

    Answer : [Re] Inquiry for the item from scr****

    Hello

    Sorry.it can't be trimmed.

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Free Gift Adapter▶Electric Thermal Insulation Seat-Cup Warmer◀GDA-Heat Preservation/ Electric heater pad/ Warm Your Stomach/For Your Health/Tea/Milk/Coffee/5 Colors/SD-01
Free Gift Adapter▶Electric Thermal Insulation Seat-Cup Warmer◀GDA-Heat Preservation/ Electric heater pad/ Warm Your Stomach/For Your Health/Tea/Milk/Coffee/5 Colors/SD-01
Item Q&A
  • Question : Inquiry for the item from dra****Mar 18, 2019

    There is no power adapter. I cannot use.

    Answer : [Re] Inquiry for the item from dra****

    Convenient Cup Warmer:SD-01-03 / Free Gift:BK High Power Adapter ( I purchase with it )

    Question : [Re] Inquiry for the item from dra****

    Hello

    So much of sorry.do you have your own adapter?

    We would like to refund you 1 SGD as compensation.

    Is it ok for you?

    Answer : [Re] Inquiry for the item from dra****

    Please send me the adapter. I don have it. The one i have cannot insert. Not sure is it the plug problem.

    Question : [Re] Inquiry for the item from dra****

    Hello

    Sorry.can you buy one near the shop?

    We will responsible for the item 's cost.

    Answer : [Re] Inquiry for the item from dra****

    i cannot find the adapter that why i'm asking you for the adapter. why u cannot send me?

    Question : [Re] Inquiry for the item from dra****

    Hello

    Sorry.we will resend the adapter.

    Answer : [Re] Inquiry for the item from dra****

    thank you!

    Question : [Re] Inquiry for the item from dra****

    Thanks for your purchase.

    It's been please to service you.

    Answer : [Re] Inquiry for the item from dra****

    there is no light indicated. not working. can send for exchange?

    Question : [Re] Inquiry for the item from dra****

    Hello

    Sorry.can please try more times?this item got ex-factory inspection.

    Answer : [Re] Inquiry for the item from dra****

    i try from different port cannot and I also switch on for 1hr cannot.

    Question : [Re] Inquiry for the item from dra****

    isit the adapter spoilt?

    Answer : [Re] Inquiry for the item from dra****

    i think is the white adapter spoilt

    Question : [Re] Inquiry for the item from dra****

    Hello

    So much of sorry.can please try other adapter?

    It's hard to exchange for you cause we located in china.

    Answer : [Re] Inquiry for the item from dra****

    i bought a new adapter. the item is working now.

    Question : [Re] Inquiry for the item from dra****

    Sorry.so it's because the adapter we sent is defect?

    Answer : [Re] Inquiry for the item from dra****

    yes. end up i still need to go buy. anyway thanks for your services.

    Question : [Re] Inquiry for the item from dra****

    So much of sorry for the trouble and the loss.

    Next time you make order in our shop pleas let me know.

    I will give you free goft.

STOCK SALE ▶Multifunctional Sling Bag◀GBB-Casual Sling bag/ Hip sack/ cross Bag/ bicycle/bike
STOCK SALE ▶Multifunctional Sling Bag◀GBB-Casual Sling bag/ Hip sack/ cross Bag/ bicycle/bike
Item Q&A
  • Question : Inquiry for the item from get****Mar 21, 2019

    Hi. What is the material use for the bag 05 -01

    Answer : [Re] Inquiry for the item from get****

    Hello

    Sorry.please visit our website for detail info.

  • Question : Inquiry for the item from Uri****Dec 04, 2017

    Whatd the product code to select for type 06 rose red as per attached photo

    Answer : [Re] Inquiry for the item from Uri****

    Hey

    There you mean this one?

    Question : [Re] Inquiry for the item from Uri****

    Yes. Whats the code to select

    Answer : [Re] Inquiry for the item from Uri****

    Hey

    There there is the model name under the picture

  • Question : Inquiry for the item from Uri****Dec 04, 2017

    I want to buy type 06. Rose red. What’s the product code to select

    Answer : [Re] Inquiry for the item from Uri****

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : 157505868Nov 26, 2015

    Please refer to above order no. This was ordered on 24 Nov, till now no news from you. Buyers for other items alrealready acknowledged.

    Kindly acknowledged receipt of my order.

    Answer : [Re] 157505868

    hello,dear,sorry,we will handle your order soon

  • Question : shipping rateAug 03, 2015

    hi

    if i buy 4 bags , i will need to pay shipping rate 5 times? 4 x $3.90?


    any cheaper alternatives?

    Answer : [Re] shipping rate

    hello,dear,please see picture attach or you can visit our website for detail shipping fee info

+View all Notice, FAQ, Q&A >>
Free delivery▶3 Pairs of Japan Foot Repair Mask◀ GDD- Great solution for your Beauty  Healthy Foot / Safety Peeling、 Whitening Foot 、 Exfoliating Scrub  Remove 、 Speedily Repair your feet 、 No pain
Free delivery▶3 Pairs of Japan Foot Repair Mask◀ GDD- Great solution for your Beauty Healthy Foot / Safety Peeling、 Whitening Foot 、 Exfoliating Scrub Remove 、 Speedily Repair your feet 、 No pain
Item Q&A
  • Question : Inquiry for the item from tis****Mar 17, 2019

    Hi..May I know normally how long it takes to totally peel off the foot?

    Answer : [Re] Inquiry for the item from tis****

    Hello

    Sorry.it's hard to tell.it depends how serious the peel you have.

Funny and Comfortable▶ Luminous Roller Shoes for unisex◀From kids to Adult/LED/4 Style/28-43 sizes
Funny and Comfortable▶ Luminous Roller Shoes for unisex◀From kids to Adult/LED/4 Style/28-43 sizes
Item Q&A
  • Question : Inquiry related return and exchange from chi****Feb 27, 2019

    Size I received is too big.
    Can exchange to smaller size ?

    Answer : [Re] Inquiry related return and exchange from chi****

    Hello

    Sorry.we are now unable provide exchange service.

    Cause we located in china.

    Hope you understand.

    Question : [Re] Inquiry related return and exchange from chi****

    If I bring to China can I exchange ?

    Answer : [Re] Inquiry related return and exchange from chi****

    It is no fault of mine if your specifications is not a good gauge

    Question : [Re] Inquiry related return and exchange from chi****

    Hello

    You want to come china to collect it?

    Answer : [Re] Inquiry related return and exchange from chi****

    Where ?

    Question : [Re] Inquiry related return and exchange from chi****

    guangzhou china

    Answer : [Re] Inquiry related return and exchange from chi****

    I can send to your Guangzhou office ; then you send to my Guangzhou warehouse ?

    Question : [Re] Inquiry related return and exchange from chi****

    Ok.this is our address:广州市白云区石槎路693号柏霖商贸大厦T7318房

    Answer : [Re] Inquiry related return and exchange from chi****

    I will send in week of 18 March 2019

    Question : [Re] Inquiry related return and exchange from chi****

    Ok.

    Answer : [Re] Inquiry related return and exchange from chi****

    can you give me full details to send ? contact

    Question : [Re] Inquiry related return and exchange from chi****

    Ok.this is our address:中国广东省广州市白云区石槎路693号柏霖商贸大厦T7318房

    Tel:13431061201

  • Question : Inquiry related delivery from car****Jan 28, 2019

    Hi. I ordered on 17 jan. It was scheduled for shipping on 22jan. But till date no update? Can give me an update on the shoes? Thanks

    Answer : [Re] Inquiry related delivery from car****

    Hello

    Sorry.your order has already ship out.

    Shipping info will show up soon.

    Question : [Re] Inquiry related delivery from car****

    Thankyou☺️

    Answer : [Re] Inquiry related delivery from car****

    Thanks for your order.

    It's been pleasure to service you.

  • Question : Inquiry for the item from Sha****Dec 06, 2018

    Are the wheels retractable?

    Answer : [Re] Inquiry for the item from Sha****

    Hello

    Yes.the wheels are retractable.

  • Question : Inquiry for the item from pau****Nov 04, 2018

    size chart..is length the length of shoes or length of our legs

    Answer : [Re] Inquiry for the item from pau****

    Hello

    The length of foot.

  • Question : Inquiry for the item from kee****Oct 08, 2018

    Dear seller,

    may I check how many wheels this shoe has 1 or 2?

    Answer : [Re] Inquiry for the item from kee****

    Hello

    Sorry.which model you refer to?

    Question : [Re] Inquiry for the item from kee****

    FGXZ1-03

    Answer : [Re] Inquiry for the item from kee****

    Please let me know then number of wheels in this model FGXZ1-03. Also how much is the approximate weight of it.

    Question : [Re] Inquiry for the item from kee****

    Hello

    Picture attach for your reference

    Answer : [Re] Inquiry for the item from kee****

    each or both in total

    Question : [Re] Inquiry for the item from kee****

    Hello

    Total.

+View all Notice, FAQ, Q&A >>
Magic Memory Foam Neck Cushion/GDD-Neck care Pillow/Vertebra Prevention/ Protect your Neck-Magical U Cushion/ Travel neck cushion
Magic Memory Foam Neck Cushion/GDD-Neck care Pillow/Vertebra Prevention/ Protect your Neck-Magical U Cushion/ Travel neck cushion
Item Q&A
  • Question : Inquiry for the item from zoe****Feb 25, 2019

    Hi Seller, I already placed order on 21 Feb 2019. 1 U-shaped neck pillow
    Order no. 290489626.
    Please advise when item will be sent.
    Thank you.

    Answer : [Re] Inquiry for the item from zoe****

    Hello

    We will handle the order as soon as we can.

  • Question : URGENT - Cancel Order!Dec 15, 2015

    Hi. I would wish to cancel the order if the items unable to reach me by Friday 19th Dec 2015 as I'm buying for xmas gift exchange during the weekends. Thanks! My order no 158855785 - 158855790

    Answer : [Re] URGENT - Cancel Order!

    hello,dear,you are unable to cancel the order by yourself before we process your order

    Question : [Re] URGENT - Cancel Order!

    Hi. Sorry for the urgency. I have already cancelled the orders. Somehow the status is approved? May I asked if it's cancelled or not? Thanks!

    Answer : [Re] URGENT - Cancel Order!

    hello,dear,you have already cancel your order,QOO10 will handle your order soon

  • Question : Items missingMay 20, 2015

    I still had 2 items not received yet but the info shows already delivered...can you please check or do a full refund on the 2 items...Thank you

    Answer : [Re] Items missing

    sorry,dear,we have already refund to you

  • Question : 生意兴隆Apr 27, 2015

    你好,我是中国到新加坡海运双清到门的货运代理,如果你需要欢迎联系我。QQ:2563360909

    Answer : [Re] 生意兴隆

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : Shipping dateMar 08, 2015

    Dear Seller,

    I am ordered U Cushion-09 on 6th of March, May I know when I can received the product? I will be flying long hour next week, kindly inform if delayed shipment.

    Thank you.

    Answer : [Re] Shipping date

    hello, dear, we will ship out your item within 3 days from the date you pay for your order,(Saturdays, Sundays&. Holidays excepted)and it normally takes 5-8days after we ship out your item

+View all Notice, FAQ, Q&A >>
SALE ▶Peppa Pig series Adorable Kid’s Backpack◀GFA-Sweet designs for your lovely kids/ School Bag
SALE ▶Peppa Pig series Adorable Kid’s Backpack◀GFA-Sweet designs for your lovely kids/ School Bag
Item Q&A
  • Question : Inquiry for the item from loi****Feb 15, 2019

    Hi, what's the difference between no.5 peppa pig bag 01 and 02? which one is large size??

    Answer : [Re] Inquiry for the item from loi****

    Hello

    Just the strap a little bit different.

    Picture attach for your reference.

    Question : [Re] Inquiry for the item from loi****

    ohh! sorry I didn notice that! thanks for pointing out

    Answer : [Re] Inquiry for the item from loi****

    It's my pleasure to service you.

  • Question : Inquiry for the item from spr****Feb 13, 2019

    Hi!

    Will you be restocking peppa_06 anytime soon?

    Answer : [Re] Inquiry for the item from spr****

    Hello

    Sorry.not quite sure when it will be restock.we will update the stock when it's available.

  • Question : Inquiry for the item from AYA****Nov 29, 2018

    Hi Seller,
    How soon you will re-stock the No.6 peppa bag???

    Answer : [Re] Inquiry for the item from AYA****

    Hello

    Sorry.not sure when it will be restock.

  • Question : Inquiry for the item from jen****Aug 22, 2018

    Hi~no.6 peppa pig will restock ? can self collection ?

    Answer : [Re] Inquiry for the item from jen****

    Hello

    Sorry.no.6 is not available so far.not sure when it will be restock.

    Question : [Re] Inquiry for the item from jen****

    ok thanks

    Answer : [Re] Inquiry for the item from jen****

    Sorry.we will update the stock once it's available

    Question : [Re] Inquiry for the item from jen****

    ok ok thanks thanks😉

    Answer : [Re] Inquiry for the item from jen****

    Thanks for your supporting.

    Welcome to our shop agian.

    Good day.

  • Question : Peppa Pig BagAug 22, 2018

    Hi there,

    I need 15 bags for design No. 6 and 11 for design no 7.
    However it seems that you do not have enough stock for NO. 6.
    Any idea when the stock will come in?

    Answer : [Re] Peppa Pig Bag

    Hello

    Sorry.no.6 is not available so far.not sure when it will be restock.

+View all Notice, FAQ, Q&A >>
▶New Nifty Clothes Hanger◀GDA- Coat stand-Simple & Modern design with a metal finish- Coat Stand
▶New Nifty Clothes Hanger◀GDA- Coat stand-Simple & Modern design with a metal finish- Coat Stand
Item Q&A
  • Question : Inquiry for the item from nyl****Jan 27, 2019

    I order then this is the reply was
    *order failed
    error: -60
    reason was: difference of discount amount..
    when i go back to card nothing was wriiten oy to place order and pay again! but that order was debited already wen i checked mu account..
    when i checked mu acct it was debited..

    Answer : [Re] Inquiry for the item from nyl****

    Hello

    Please contact QOO10 customer service about the payment issue.

  • Question : ENQUIRYJun 02, 2017

  • Question : Wrong part delivered.May 28, 2016

  • Question : Wrong part.Mar 10, 2015

    Hi please dont del my message before u solve my prob with the wrong item delievery. U gave me 2 part C. Please send me a part B so i can connect the pole............ Ive taken a pic of what part B looks like. So please dont tell me u check ur item before delievery. Obviously u dont....

    Answer : [Re] Wrong part.

    hello,dear,please send me the whole picture of the tube,we can't see clearly from your picture

    Question : [Re] Wrong part.

    Hi attached is the pic. I need a part B

    Answer : [Re] Wrong part.

    hello,dear,just need to send you one pc tube B right??

    Question : [Re] Wrong part.

    Hi. Yes i need a part B. Thank u very much :)

    Answer : [Re] Wrong part.

    hello,dear,already ship out the tube,

    Question : [Re] Wrong part.

    Thank u :) bless u

    Answer : [Re] Wrong part.

    my pleasure

  • Question : Wrong part.Mar 10, 2015

    hi message u on the wrong parts. And u asked me to read the instruction. Its obvious that the parts r wrong. Whats the point of reading the instruction! Can u just send me the right part. part B. U gave me 2 part Bs. Its impossible to connect 2 tubes with the same diameter. So please stop asking me to read the instruction. Just send me the correct part B. Pls see attached picture.

    Answer : [Re] Wrong part.

    hello,dear,please send me the whole picture of the tube,we can't see clearly from your picture

    Question : [Re] Wrong part.

    Hi attached is the pics i need a part B.

    Answer : [Re] Wrong part.

    hello,dear,just need to send you one pc tube B right??

    Question : [Re] Wrong part.

    Hi. Yes i need a part B. Thank u very much :)

    Answer : [Re] Wrong part.

    Already answered inquiry. If you have another any question, please contact to us.

+View all Notice, FAQ, Q&A >>
New Update you can select 215 models▶Vintage Poster with wood frame-KEEP CALM AND CARRY ON◀ GDB-Stylish Posters for Decoration / Great Creative Decorating Walls /Messenger City Beer Sexy Animal
New Update you can select 215 models▶Vintage Poster with wood frame-KEEP CALM AND CARRY ON◀ GDB-Stylish Posters for Decoration / Great Creative Decorating Walls /Messenger City Beer Sexy Animal
Item Q&A
  • Question : Inquiry for the item from kad****Jan 06, 2019

  • Question : Inquiry for the item from 211****Dec 20, 2018

    All posters come with wooden frame?

    Answer : [Re] Inquiry for the item from 211****

    Hello

    Yes.it all comes with the frame.

  • Question : Inquiry for the item from Low****Dec 07, 2018

    Hi, u do framing?

    Answer : [Re] Inquiry for the item from Low****

    Hello

    Sorry.we don't do framing.

  • Question : Inquiry related delivery from owk****Nov 12, 2017

    Hi. Want to buy 3. But shipping need pay 2 time?

    Answer : [Re] Inquiry related delivery from owk****

    Hey

    There sorry,the shipping fee is charge by Q-XPRESS

  • Question : Bought 8 posters yet to ship out.Sep 26, 2016

    Hi seller how long do you take to ship out??

    Answer : [Re] Bought 8 posters yet to ship out.

    Hello, dear, we will ship out your item within 3 working days from the date you pay for your order, (Saturdays, Sundays& Holidays excepted) and it normally takes 5-7days after we ship out your item, but sometimes customs clearances, storage, special handling, and any holidays that may interrupt delivery good day, golden egg

+View all Notice, FAQ, Q&A >>
▶Simple and Convenient Home Waffle Maker◀GDA- DIY Mould/Double Sides for Baking/Non-Stick Pan/High Grade/Home Snacks/For Kids/For Party/Easily to Clean
▶Simple and Convenient Home Waffle Maker◀GDA- DIY Mould/Double Sides for Baking/Non-Stick Pan/High Grade/Home Snacks/For Kids/For Party/Easily to Clean
Item Q&A
  • Question : Inquiry for the item from win****Jan 01, 2019

    What the size of the maker and can use on induction top

    Answer : [Re] Inquiry for the item from win****

    Hello

    Please visit our website for detail size info.

[FINAL STOCK SALE] Royal Lucky Cat(皇家贵族猫)/ LUCKY CAT 億萬兩招财猫 /Wave Hand Lucky Cat(摇手招财猫)
[FINAL STOCK SALE] Royal Lucky Cat(皇家贵族猫)/ LUCKY CAT 億萬兩招财猫 /Wave Hand Lucky Cat(摇手招财猫)
Item Q&A
  • Question : Inquiry for the item from Imj****Dec 30, 2018

  • Question : Inquiry for the item from kan****Dec 28, 2018

    Hi. I would like to purchase 皇家贵族猫 with 五福临门 but I cannot figure out which numbering it is because it is so confusing.

    Please advise which number I should choose.

    Answer : [Re] Inquiry for the item from kan****

    Hello

    Please check our website for detail model info

    Question : [Re] Inquiry for the item from kan****

    What is your website? Is it the same as on qoo10? If yes, the one on qoo10 is confusing that's why I'm asking you to advise the number.

    Answer : [Re] Inquiry for the item from kan****

    This is no.1

    Question : [Re] Inquiry for the item from kan****

    This is also under no.1. So how do I choose the 皇家贵族猫 with 五福临门

    Answer : [Re] Inquiry for the item from kan****

    https://www.qoo10.sg/item/FINAL-STOCK-SALE-ROYAL-LUCKY-CAT-%E7%9A%87%E5%AE%B6%E8%B4%B5%E6%97%8F%E7%8C%AB-LUCKY-CAT-%E5%84%84%E8%90%AC%E5%85%A9%E6%8B%9B%E8%B4%A2%E7%8C%AB-WAVE/413625724

  • Question : cancellationNov 23, 2015

    hi may I know why 1 of my order was cancelled by ur end without even notifying me.???

    Answer : [Re] cancellation

    hello,dear,awful sorry,one of them is out of stock,the other one has already ship out

  • Question : Receive my item before Thursday (30 April)Apr 26, 2015

    Hi seller,

    I am buying the Royal Lucky Cat (7inch) - Design 04 for my in laws new opening of stall. I need this gift to be received before 30th April. Possible?

    Answer : [Re] Receive my item before Thursday (30 April)

    sorry,dear,i afraid it will not be that fast,we will ship out your item within 3 days from the date you pay for your order, (Saturdays, Sundays&. Holidays excepted) and it normally takes 5-8days after we ship out your item

  • Question : Cat hand crackApr 03, 2015

    why delete my post? Good that yr policy is to send the request within seven days upon received. I did send u the requested within the day I received the item. Is u never reply me. After a few day u than reply me . And ask me to send u photo again. And u definitely never check before send out the item. The crack line hand can see is not crack during delivery. Please see the photo and stop giving excuses and give me back my money.

    Answer : [Re] Cat hand crack

    Already answered inquiry. If you have another any question, please contact to us.

+View all Notice, FAQ, Q&A >>
Cobblestone massage at home▶Foot Acupressure Mat◀ GDD GDE - No need to go outside use it any time you feel you want it - healthy care
Cobblestone massage at home▶Foot Acupressure Mat◀ GDD GDE - No need to go outside use it any time you feel you want it - healthy care
Item Q&A
  • Question : Inquiry related delivery from 211****Dec 30, 2018

    When is my purchase going to be shipped ? Ordered since 25th Dec and still under Shipping Requested. (Cart no. 124057536)

    Answer : [Re] Inquiry related delivery from 211****

    Hello

    Sorry.we have just back from the new years day holiday.

    Please rest assured.

    Your order is under process.

  • Question : status updateMay 24, 2018

    is my item going to be shipped out? theres no status update. shipping requested.

    Answer : [Re] status update

    Hey there we will ship out your item within 3 working days from the date you pay for your order, (Saturdays, Sundays& Holidays excepted) and after we ship out your item it normally takes 5-7days for the item reach to you