Q&A board

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Q & A Lists
Item Question & Answer
2019 NEW DESIGNS LADIES BRAS COLLECTION*Breast-feeding Bra*Wireless/Underwire Bras*Push Up*Bra+Panty
2019 NEW DESIGNS LADIES BRAS COLLECTION*Breast-feeding Bra*Wireless/Underwire Bras*Push Up*Bra+Panty
Item Q&A
  • Question : Inquiry for the item from sow****Jun 13, 2019

    G12-B03 push up bra; pad removable? How thick is pad? Material?

    Answer : [Re] Inquiry for the item from sow****

    Hi, Dear
    Sorry for delay reply.
    The pad can’t be removable. It’s 3/4 cup about 1cm. Lace material.
    Happy shopping

Women portable HD Folding Cosmetic Mirror*Makeup Mirror*Table model Portable Mirror
Women portable HD Folding Cosmetic Mirror*Makeup Mirror*Table model Portable Mirror
Item Q&A
  • Question : Inquiry related delivery from ker****May 27, 2019

    Hi seller when can start deliver my item?

    Answer : [Re] Inquiry related delivery from ker****

    Hi, Dear
    Really sorry for delay reply.
    Your item has been sent out.

BUY 5 FREE SHIPPING[UNIQLO]JAPAN Slim PANTY★Seamless underwear★3D Honeycomb underwear ★Warm uterus
BUY 5 FREE SHIPPING[UNIQLO]JAPAN Slim PANTY★Seamless underwear★3D Honeycomb underwear ★Warm uterus
Item Q&A
  • Question : Inquiry for the item from swe****Apr 30, 2019

    The lower panty have size? Or just free size only ?

    Answer : [Re] Inquiry for the item from swe****

    Hi, Dear
    It’s free size but big elastic

  • Question : Inquiry for the item from lir****Apr 10, 2018

    Hi is this authentic Uniqlo from factory?

    Answer : [Re] Inquiry for the item from lir****

    Hi, Dear
    It’s made in China

  • Question : Inquiry for the item from Fzi****Mar 10, 2018

    Hi, may I know can fit to what size ?

    Answer : [Re] Inquiry for the item from Fzi****

    Hi, Dear
    Can fit for M~XL

2018 SUMMER NEW FASHION Wireless Strapless Bra/PUSH UP/NB Bra for wedding dress/comfortable/Seamless
2018 SUMMER NEW FASHION Wireless Strapless Bra/PUSH UP/NB Bra for wedding dress/comfortable/Seamless
Item Q&A
2019 NEW UPDATE S~XXXL Ladies Non-Leak Period Panties Plus Size Seamless Panties Sexy Lace Underwear
2019 NEW UPDATE S~XXXL Ladies Non-Leak Period Panties Plus Size Seamless Panties Sexy Lace Underwear
Item Q&A
  • Question : Inquiry related delivery from 0ti****Jan 25, 2019

    Hi, why my item need to wait so long to shipping is 14 feb?

    Answer : [Re] Inquiry related delivery from 0ti****

    Hi,Dear
    Really sorry.
    Because of the CNY holiday, all the orders after 19th Jan. 2019 will be sent out after 14th Feb. 2019.
    Thanks for your understand.

  • Question : Inquiry for the item from cla****Oct 10, 2018

    Will there be any incoming stock for #10?

    Answer : [Re] Inquiry for the item from cla****

    Hi,Dear
    Wchich size do you want?
    I'll check for you.

    Question : [Re] Inquiry for the item from cla****

    XXL please

    Answer : [Re] Inquiry for the item from cla****

    XXL only 2pcs stock. Yellow and skyblue.

    Question : [Re] Inquiry for the item from cla****

    Then I will order other model

    Answer : [Re] Inquiry for the item from cla****

    No problem.

  • Question : Item 9042Aug 07, 2018

    Does it come with low rise type?

    Answer : [Re] Item 9042

    Hi,Dear
    9042 is mid-waist.

  • Question : Alternative to QexpressMay 28, 2018

    Do you offer other cheaper shipping options besides Qexpress?

    Answer : [Re] Alternative to Qexpress

    Hi,Dear
    Sorry ,only support Qxpress.
    Over $20 will enjoy free shipping.
    So you can order $20SGD to enjoy free shipping.

  • Question : Inquiry for the item from ats****Dec 28, 2017

    For PA P002, can i confirm it is a period panty.

    Answer : [Re] Inquiry for the item from ats****

    Hi,Dear
    Sorry for delay reply.
    PA-P002 is normal panty.
    PA-P009 is period panty.

+View all Notice, FAQ, Q&A >>
[AS SEEN ON TV]Miss Belt Adjustable Waist Trimmer/Body Shapers/Waist Slimming Shaper/Instant Hourglass Shape
[AS SEEN ON TV]Miss Belt Adjustable Waist Trimmer/Body Shapers/Waist Slimming Shaper/Instant Hourglass Shape
Item Q&A
  • Question : Inquiry for the item from Gil****Jan 14, 2019

    Why miss belt sell in do many different price? Are they the same product? If different product What is the different?

    Answer : [Re] Inquiry for the item from Gil****

    Hi,Dear
    Pls place order from item code : 450126741
    The price is same.
    Thanks.

  • Question : Re SuitabilityAug 02, 2016

    Hi,
    Dont use too tight because of long term medication or elderly?

    Answer : [Re] Re Suitability

    Hi,Dear
    Because of elderly.

  • Question : SuitabilityAug 02, 2016

    Hi,
    Juz wondering on long term medication use this Miss Belt?
    Suitable for elderly?

    Answer : [Re] Suitability

    Hi ,Dear
    Sorry for delay reply.
    Yes,but don't use too tight.

  • Question : Original as JMLJun 03, 2016

    Hi seller,
    Is this the original as JML?

    Answer : [Re] Original as JML

    Hi,Dear
    It's made in China.
    Thanks.

FASHION Strapless Bra For Summer Clothes/Wedding Dress/Photo shoot/Non-Slip*Comfortable
FASHION Strapless Bra For Summer Clothes/Wedding Dress/Photo shoot/Non-Slip*Comfortable
Item Q&A
  • Question : Inquiry for the item from len****Jan 02, 2019

    Hi seller, I have received 2 bras from you & are very satisfied with the items. I wanted to order another 4 pieces (WJ299), but is it possible to pack them in a box, not in an envelope?

    Answer : [Re] Inquiry for the item from len****

    Hi,Dear
    No problem.
    Pls memo to seller when you place order.
    I'll arrange for you.
    No worry.

    Question : [Re] Inquiry for the item from len****

    Thank you.

    Answer : [Re] Inquiry for the item from len****

    Hi, I have placed my order today. My order no. :
    287703977
    287703978
    Kindly arrange to send them in a box, not a big envelope. Thank you very much.

    Question : [Re] Inquiry for the item from len****

    Hi,Dear
    Noticed.
    I'll inform our warehouse.

  • Question : Inquiry for the item from mei****Oct 06, 2018

  • Question : Inquiry for the item from chu****Sep 16, 2018

  • Question : Inquiry for the item from deo****Aug 10, 2018

  • Question : Which size to get?Jun 15, 2018

+View all Notice, FAQ, Q&A >>
[Formal Dress]2018 New Designs Bohemia Style Maxi Dress S~XXXL Long Dress Plus Size evening dress
[Formal Dress]2018 New Designs Bohemia Style Maxi Dress S~XXXL Long Dress Plus Size evening dress
Item Q&A
  • Question : Inquiry for the item from jac****Dec 22, 2018

    Hi, what size suit for me..my waist is 38 inch
    ...

    Answer : [Re] Inquiry for the item from jac****

    Hi,Dear
    Pls refer to the size table of item page to choose the size.
    Thanks.

  • Question : Inquiry for the item from kog****Oct 08, 2018

    Dear seller, may I know I able to fix in s size for code: 6782?

    My burst: 83cm
    Waist: 75cm
    Hip: 96cm

    Thank you.

    Answer : [Re] Inquiry for the item from kog****

    Hi,Dear
    S size is ok.

  • Question : Inquiry related delivery from dge****Sep 23, 2018

    Hi,

    If I order today, will it be time to receive by Friday?

    Answer : [Re] Inquiry related delivery from dge****

    I mean receive by wed*

    Question : [Re] Inquiry related delivery from dge****

    Hi,Dear
    Really sorry.
    Because of the holiday. All orders will be sent out 2days later.
    Usually it will take about 4~7days to singapoer.

  • Question : Inquiry for the item from nan****Jun 04, 2018

    Hi

    Do you have a actual picture for item nos:8103. This dress can have how many different way of wearing and how long will the deliver take?

    Answer : [Re] Inquiry for the item from nan****

    Hi,Dear
    Yes,this dress can have about 10 different way of wearing.
    The delivery will take about 4~7days.

    Question : [Re] Inquiry for the item from nan****

    Hi....

    Do you have the actual picture of the dress.

    Answer : [Re] Inquiry for the item from nan****

    Hi,Dear
    Sorry.
    Pls refer to the item page.

    Question : [Re] Inquiry for the item from nan****

    Hi,

    Last evening I just submitted my order for item no8103, Size, black colour under order no 259732875. Can help me check when will the item be send out.

    Answer : [Re] Inquiry for the item from nan****

    Hi,Dear
    Sorry for delay reply.
    Your order will be sent out today.

  • Question : Inquiry for the item from ter****Apr 23, 2018

    Hello! May I know if dress 8103 comes with the bra pads inside?

    Answer : [Re] Inquiry for the item from ter****

    Hi,Dear
    No bra pads inside.

+View all Notice, FAQ, Q&A >>
NEW ARRIVAL FASHION LACE BRA SET/SEXY BRAS+PANTY SET/TINK CUP PUSH UP PLUS SIZE
NEW ARRIVAL FASHION LACE BRA SET/SEXY BRAS+PANTY SET/TINK CUP PUSH UP PLUS SIZE
Item Q&A
  • Question : Inquiry from kel****Dec 04, 2018

    Hi seller my bust size is 107 cm band size is 98 cm wat size shld i choose thank you

    Answer : [Re] Inquiry from kel****

    Hi seller pls reply thank you

    Question : [Re] Inquiry from kel****

    Hi seller pls reply thank you

    Answer : [Re] Inquiry from kel****

    Hi seller pls reply thanks

    Question : [Re] Inquiry from kel****

    Halo halo halo

    Answer : [Re] Inquiry from kel****

    Hi,Dear
    Really sorry for delay reply.
    Pls refer to the attach pix to choose the correct size.
    Thanks.

  • Question : Inquiry related delivery from shu****Nov 16, 2018

  • Question : Inquiry for the item from gni****Nov 03, 2018

  • Question : Inquiry for the item from cho****Aug 09, 2018

NEW ARRIVAL Slimming Shaper for Arms Leg Thighs Body Waist/Hip Up Pants/Body Shapers
NEW ARRIVAL Slimming Shaper for Arms Leg Thighs Body Waist/Hip Up Pants/Body Shapers
Item Q&A
  • Question : Inquiry for the item from sta****Nov 19, 2018

  • Question : Purchasing arms and tightsNov 02, 2018

    Hi,

    Can you advise if the items comes in a pair?

    Thanks

    Answer : [Re] Purchasing arms and tights

    Hi,Dear
    Sorry for delay reply.
    The arms and tights are a pair.

✈️ TRAVEL NECK U PILLOW / Multi-function U-shaped Neck Pillow / Memory Foam /Office nap pillow
✈️ TRAVEL NECK U PILLOW / Multi-function U-shaped Neck Pillow / Memory Foam /Office nap pillow
Item Q&A
  • Question : Inquiry related delivery from pos****Nov 06, 2018

    Hi there, I will like to know if I order the neck pillow now, can I get it by Sunday? Need it urgently:)

    Answer : [Re] Inquiry related delivery from pos****

    Hi,Dear
    Which design do you want?

    Question : [Re] Inquiry related delivery from pos****

    Hi there, I want code 2 Pink and Gray😊

    Answer : [Re] Inquiry related delivery from pos****

    Sorry.
    Code 2 no stock at present.
    The new stock will come few days later.

    Question : [Re] Inquiry related delivery from pos****

    Oic...Thks for ur reply

    Answer : [Re] Inquiry related delivery from pos****

    You are welcome.

  • Question : Inquiry related delivery from fr0****Nov 02, 2018

2018 NEW UPDATED Sexy Lace Bra set/Bra and Panty set Lingerie Bra 70A~110F Big size thin cup PUSH UP
2018 NEW UPDATED Sexy Lace Bra set/Bra and Panty set Lingerie Bra 70A~110F Big size thin cup PUSH UP
Item Q&A
  • Question : Inquiry related cancel and refund from juv****Nov 04, 2018

    Hi, items received with thanks..
    Please refund $3 price difference..
    BB-B0003 Black 70B sold out and change order to BA-B0007.

    Answer : [Re] Inquiry related cancel and refund from juv****

    Hi,Dear
    Sorry for delay reply.
    I have requested Qoo10 to process this partial refund.
    Please check your Q-account 2~3days later.
    Thanks.

  • Question : Mising itemOct 29, 2018

    My order is 280028217. I did not receive the black bra and panty set. There are two sets in the envelop, not three sets.Others i have received them. Since you are going to send to me, Can I change to Group: BA/ Code: B0012 Color : Black/ Size : 36C? I types wrongly last time. I actually want BA Not BB.

    Answer : [Re] Mising item

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : Unsend item. Please send asapOct 29, 2018

  • Question : Panty SizingOct 05, 2018

    Hi, I am interested in BA 0007 bra and panty set. Can I check if the panty comes with the bra and is there any size for the panty? Thank you

    Answer : [Re] Panty Sizing

    Hi,Dear
    Really sorry for delay reply.
    Yes,it's the bra+panty set.
    The size of the panty is according to the bra size.
    70 bra is matching S zie panty,75 bra is matching M size panty,80 bra is matching L size panty,85 bra is matching XL panty,90 bra is matching XXL size pant.
    Happy shopping.

  • Question : Inquiry for the item from lsy****Sep 19, 2018

    Hi may I know which bra model is wireless and less padding?

    Answer : [Re] Inquiry for the item from lsy****

    Hi,Dear
    BA-B0002,BA-B0014,BB-B0002,BB-B0008,BB-B0011,BC-B0015,BD-B0004,BD-B0008,D-B0010,BE-B0013,BE-B0014,BE-B0015 are all wireless bras.

+View all Notice, FAQ, Q&A >>
[Cami Shaper by Genie]Cami Body Shaper Genie Bra ShapeWear Tank Top Slimming Camisole/yoga wear/
[Cami Shaper by Genie]Cami Body Shaper Genie Bra ShapeWear Tank Top Slimming Camisole/yoga wear/
Item Q&A
  • Question : Inquiry for the item from cha****Oct 06, 2018

    Hi seller, I will place order for 5 difference sizes of the shapewear. Please advise do you have available stock for Size S beige, M and XL beige, M and XL black?

    Answer : [Re] Inquiry for the item from cha****

    Hi,Dear
    Sorry for delay reply.
    Yes,it's stock.
    Pls place order directly.
    Thanks.

  • Question : Yet to receive after 2 weeks! (Shipping by Citylink)Mar 08, 2014

    Dear Seller,

    I see that the item was shipped out in qoo10 on 24th feb, but it apparently reached the shipping company only on 3rd march.

    The rest updated status was 6th March, Item with courier. And then?

    How many more days do I have to wait? The order was done and paid on 22nd Feb.

    Kindly assist.

    Answer : [Re] Yet to receive after 2 weeks! (Shipping by Citylink)

    Hi,Dear
    Your item was delivery unsuccessful.I will ask them redeliver to you asap.You also can call to 6344-3377 to ask redelivery.Thanks very much!

    Question : [Re] Yet to receive after 2 weeks! (Shipping by Citylink)

    Hi,

    May I know why the delivery is unsuccessful? I had people at home all day on Thursday and Friday.

    And if delivery is unsuccessful, shouldn't status be updated as per their tracking?

    Sorry, but I have to say that this shipping company is really terrible.

    Have you contacted them or am I supposed to call?

    Answer : [Re] Yet to receive after 2 weeks! (Shipping by Citylink)

    Hi,Dear
    They said none answer the phone.I have asked them redeliver to you asap.Really sorry again.

    Question : [Re] Yet to receive after 2 weeks! (Shipping by Citylink)

    Hi,

    I really appreciate your prompt replies but let me put on record straight that, THE SHIPPING COMPANY HAS NEVER EVER CALLED ME ONCE. NO.

    I would know if there is a missed call. They lied to you. The number specified in my qoo10 account is correct.

    Honestly, you need to consider changing the shipping company, from the comments, I am not the only one having issues with them.

    Such shipping services only discredit your good efforts as a seller.

    Answer : [Re] Yet to receive after 2 weeks! (Shipping by Citylink)

    Hi,Dear
    Thanks for your advice.I'll request my boss to improve the shipping company servince.I have asked the delivery company deliver to you asap.Really sorry again for the inconvenience.

    Question : [Re] Yet to receive after 2 weeks! (Shipping by Citylink)

    Hi,

    Finally received.

    Thank you.

    Answer : [Re] Yet to receive after 2 weeks! (Shipping by Citylink)

    Ok.Thanks very much.

  • Question : Discount priceFeb 10, 2014

    Hi,
    For Cami Shaper/Cami Body, if I order more qty like 50 pcs, do i get the discount price than this normal price? Thanks

    Answer : [Re] Discount price

    Hi,Dear
    Sorry for delay reply.
    Pls email to 'graceangel1986@yahoo.com' to ask the wholesale price.Thanks very much.

  • Question : Watercolor collectionJan 24, 2014

    Dear Seller, will you be bring in the watercolor collection?

    Answer : [Re] Watercolor collection

    Hi,Dear
    Maybe,but i cant make sure now.Pls check it after CNY.Thanks very much!

  • Question : Bra or Cami ShaperJan 17, 2014

    which are you selling bra or Cami shaper?

    Answer : [Re] Bra or Cami Shaper

    Hi,Dear
    It;s cami shaper(with padding) as the pix.

+View all Notice, FAQ, Q&A >>
NEW ARRIVAL Modal Cotton Safety Shorts Panty*Comfortable*Pants*Underwear Panties*Plus Size*Elastic
NEW ARRIVAL Modal Cotton Safety Shorts Panty*Comfortable*Pants*Underwear Panties*Plus Size*Elastic
Item Q&A
  • Question : Inquiry for the item from joe****Sep 26, 2018

Ladies PLUS SIZE Bras 75CDE~120CDE /Women underwear/Wireless bra◆Front hook bra/PUSH UP
Ladies PLUS SIZE Bras 75CDE~120CDE /Women underwear/Wireless bra◆Front hook bra/PUSH UP
Item Q&A
  • Question : Inquiry from ros****Jul 17, 2018

Ladies Wireless Bra Collection**Seamless Bra Set**Very Push Up/No rims bra zero pressure very Comfo
Ladies Wireless Bra Collection**Seamless Bra Set**Very Push Up/No rims bra zero pressure very Comfo
Item Q&A
  • Question : Inquiry related delivery from iml****Jul 07, 2018

    Have ordered 7, u sent me 5 sets only, u marked as shipped. Have texted u my preferred colour when u told me the colour I wanted out of stock..... and then u did not reply...!!!
    Can u let me know where is the 2 sets? Else please refund, had enough waiting.

    Answer : [Re] Inquiry related delivery from iml****

    Hi,Dear
    Really sorry.
    I have refund to you.
    Pls check your q-account or your ared 1~2days later.
    Thanks.

  • Question : Inquiry for the item from evo****Apr 21, 2018

    Hi seller, my order no is 254244392,type NB10.can help to change the bra size from 80B to 85B. Thanks.

    Answer : [Re] Inquiry for the item from evo****

    Hi, Dear
    Noticed.
    I’ll inform our warehouse.

  • Question : Size EnquiryOct 19, 2017

  • Question : Inquiry for the item from mrs****Jun 13, 2017

  • Question : Inquiry for the item from ash****May 10, 2017

    Hi seller, is the strap removable to replace other strap for wearing of sleeveless top?

    Answer : [Re] Inquiry for the item from ash****

    Hi,Dear
    Yes,the straps can be removed.

    Question : [Re] Inquiry for the item from ash****

    What's the difference between 7 & 10?

    Answer : [Re] Inquiry for the item from ash****

    Hi,Dear
    The quality of NB10 is good than NB07

+View all Notice, FAQ, Q&A >>
PLUS SIZE 80C~100D Thin Cup Bras  Breathable Material/ Inner wear/Push up bra 8COLORS
PLUS SIZE 80C~100D Thin Cup Bras Breathable Material/ Inner wear/Push up bra 8COLORS
Item Q&A
Ladies Sexy Lace Panties/10Colors S M L XL /seamless panty/Underwear/Victorias secret
Ladies Sexy Lace Panties/10Colors S M L XL /seamless panty/Underwear/Victorias secret
Item Q&A
  • Question : Inquiry for the item from Cel****Apr 09, 2018

X BODY STRETCH BELT PUSH UP BREAST/Beauty back/Super Slimming Belt矫正身姿
X BODY STRETCH BELT PUSH UP BREAST/Beauty back/Super Slimming Belt矫正身姿
Item Q&A
  • Question : Inquiry for the item from cla****Feb 21, 2018

  • Question : ShippingApr 06, 2016

    Hi seller how many days I can received my item thanks

    Answer : [Re] Shipping

    Dear
    Can you tell me your order no.? I' ll check for you. Thanks.

    Usually 3~5day for Singapore and west Malaysia

    Question : [Re] Shipping

    Order no 169431935

    Answer : [Re] Shipping

    Hi, Dear
    Sorry for delay reply.
    Usually about 3~5days

EXCHANGE ITEM OR RETURN SHIPPING FEE/Wholesale Orders
EXCHANGE ITEM OR RETURN SHIPPING FEE/Wholesale Orders
Item Q&A
  • Question : Inquiry related delivery from che****Jan 25, 2018

    Hi! May I check are u only accepting customers whom bought products from you for this return goods services?

    Answer : [Re] Inquiry related delivery from che****

    Hi,Dear
    Yes,only for you bought from our shop to exchange or return service.

  • Question : Exchange due to wrong sizeJul 21, 2015

    Hi Seller,

    I intend to purchase the Panties from you. But I am not sure which size is suitable for me.

    If I phurchase this item of SGD0.1, does it mean I no need to pay the return shipping fee, if the panties dont fit me and I need to get a exchanged size. Any other charges for the exchange?

    What are the terms and conditions?

    Thanks.

    Answer : [Re] Exchange due to wrong size

    Hi,Dear
    If you want to exchange the size,you need return it back and pay for the reshipping fee 5.5SGD.Pls understand.Thanks.

[NEW ARRIVAL]LIMITED QTY. Natural Agate stones bracelet Crystal Bracelet Many Designs Buddha Bless
[NEW ARRIVAL]LIMITED QTY. Natural Agate stones bracelet Crystal Bracelet Many Designs Buddha Bless
Item Q&A
  • Question : Inquiry for the item from eri****Jan 20, 2018

    Can advise item G7 the length n size

    Answer : [Re] Inquiry for the item from eri****

    Hi,Dear
    Really sorry.
    G7 is sold out.

  • Question : [About Item] Related InquiriesDec 14, 2016

    Hi Seller, thanks for your update, i won't be in Singapore after CNY, so please kindly refund me $3 to my credit card or any other method, keep me posted after the refund, thank you

    Answer : [Re] [About Item] Related Inquiries

    Hi,Dear
    OK.I have asked qoo10 to process this partial refund.Thanks for your understand.
    Really sorry again for the disturb.

  • Question : [About Item] Related InquiriesDec 13, 2016

    Hi Seller, can advise me the item B-1 availability? Whether can exchange or not??

    Answer : [Re] [About Item] Related Inquiries

    Hi, Dear
    Really sorry.
    I checked with our warehouse that B-1 will be restocked after CNY. Can refund $3 to you as compensation?
    Really sorry again.

  • Question : [About Item] Related InquiriesDec 09, 2016

    Hi Seller, please help me check if B-1 still available, if not I still can accept B-4 with $3 refund, let me know, thank you

    Answer : [Re] [About Item] Related Inquiries

    Hi, Dear
    I have asked our warehouse to check it. I'll let you know later.

    Hi, Dear
    I have asked our warehouse to check it. I'll let you know later.

  • Question : [About Item] Related InquiriesDec 09, 2016

    Hi Seller, I ordered three bracelets in November but one of them was wrong item , I ordered B-1 and received B-4 instead, how to get exchange? I didn't wear and still in the box with plastic wrapping, thanks

    Answer : [Re] [About Item] Related Inquiries

    Hi,Dear
    Really sorry.
    I'll check with our warehouse asap.
    Can you accept it?We can refund $3 as compensation?

+View all Notice, FAQ, Q&A >>
●PERFECT GIFT●MULTI-FUNCTION Hair Straightening brush●COMB●Kingdom Hair Straightener●Balalisi Auto-C
●PERFECT GIFT●MULTI-FUNCTION Hair Straightening brush●COMB●Kingdom Hair Straightener●Balalisi Auto-C
Item Q&A
  • Question : Inquiry for the item from jol****Jan 06, 2018

  • Question : Inquiry related cancel and refund from shn****Jul 25, 2017

    After i received my hair straighteners on 18 july , i immediately feedback that there is a gap between upper and lower cover. After using it for one time i leave it there u till today morning. I realize that i cant switch on the hair straighteners at all. I think wire connection got problem as sometime i am able to switch it on for one second , just a one second and it switch off ... and i cant on it again. Please refund me or replace another one for me. Thank you ! I have take a video but dunno where to send u. Please advise .

    Answer : [Re] Inquiry related cancel and refund from shn****

    Dear buyer,
    Pls send me the video.I'll check with our warehouse.Thanks very much!

  • Question : Inquiry for the item from shn****Jul 18, 2017

    Hi , is it common that items come with such condition ? ( both up and down side not cover promthly ? )

    Answer : [Re] Inquiry for the item from shn****

    Hi,Dear
    Really sorry for delay reply.
    It can work normally?

    Question : [Re] Inquiry for the item from shn****

    Yes. Its work. But seem like dangerous

    Answer : [Re] Inquiry for the item from shn****

    Dear
    Pls don't worry.
    I'll ask our warehouse check it carefully next before send out.

  • Question : Inquiry related delivery from wen****Jul 18, 2017

    According to the tracking results today, it's still in China hub since 3rd July. Today is already 18th. Should I cancel and ask for refund?

    Answer : [Re] Inquiry related delivery from wen****

    Hi,Dear
    I have asked Qxpress to check it out.They said will give me the reply tomorrow.Really sorry again.

  • Question : Inquiry related delivery from wen****Jul 14, 2017

    I ordered and complete payment since July 2nd but it's still stuck at the delivery hub in China. It's written it should take about 5 days to reach. Today is 14th. It's already 12 days. Please update status.

    Answer : [Re] Inquiry related delivery from wen****

    Dear,
    Really sorry.
    I'll ask Qxpress to check it out asap.

Underwear/Japan Waist Up Slimming Panties/10colors/Lady Shorts
Underwear/Japan Waist Up Slimming Panties/10colors/Lady Shorts
Item Q&A
  • Question : 410391714Jan 11, 2018

    i am okay with red or hot pink.

    Answer : [Re] 410391714

    OK.
    Thanks very much!

  • Question : MaterislJul 19, 2016

    What material is it ?

    Answer : [Re] Materisl

    Hi,Dear
    Sorry for delay reply.
    It's bamboo

  • Question : i have not received all my orders..Oct 18, 2013

    why is it taking so long to delivered the items??
    Order No:36561460...(Cart no:84688379)
    Order No:36561496...(Cart no:84688402)
    Order No:36561520...(Cart no:84688412)

    Answer : [Re] i have not received all my orders..

    Hi,Dear
    Sorry for delay reply.
    Your item has arrived in singapore few days ago.Pls check your post box.Thanks very much!

  • Question : items still not received....y....Oct 18, 2013

    I still have not received my order yet...
    Order no...36561460...36561496....36561520

    Answer : [Re] items still not received....y....

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : too longJun 20, 2013

    Still haven't received my items...very sad

    Answer : [Re] too long

    Hi,Dear customer
    Your item is on the way.PLs wait more 5~7days.Thanks a lot.

+View all Notice, FAQ, Q&A >>
[New Year sales] Premium Seamless Panties/Super Comfy Seamless Underwear /Easy to clean Sanitary Menstrual/Many colors M~XL
[New Year sales] Premium Seamless Panties/Super Comfy Seamless Underwear /Easy to clean Sanitary Menstrual/Many colors M~XL
Item Q&A
  • Question : mailing feeJan 10, 2018

    Hi, i wanted to purchase items across a few of your items and total amount is $67.80. However, the free shipping above $21 was not given and I am charged shipping of $5.90. Please advise how should I stack my orders?

    thanks

    Answer : [Re] mailing fee

    Hi,Dear
    Can you give me a photo?
    Which item do you buy?

    Question : [Re] mailing fee

    this window does not allow me to attach screenshot. can i have your email to send?

    Answer : [Re] mailing fee

    Hi,
    Pls email to graceangel1986@163.com

  • Question : MaterialSep 05, 2016

    Hi, what is the inner material underlying private part?

    Answer : [Re] Material

    Already answered inquiry. If you have another any question, please contact to us.

MUNAFIE /EIEASYDIA  Japan Ladies SLIM PANTY/High Waist Panty/Waist Trimmer 2017 NEW
MUNAFIE /EIEASYDIA Japan Ladies SLIM PANTY/High Waist Panty/Waist Trimmer 2017 NEW
Item Q&A
  • Question : Inquiry for the item from lhe****Jan 05, 2018

    Hi Seller,

    Pls advise the size for EIEASYDIA

    Thanks

    Answer : [Re] Inquiry for the item from lhe****

    Dear,
    Sorry for delay reply.
    Waist 54~84cm, hip 66~96cm

  • Question : Inquiry for the item from gsn****May 15, 2017

    Hi
    What is the different between EIEASYDIA and Magnato?

    Answer : [Re] Inquiry for the item from gsn****

    Hi, Dear
    The waist of magneto is higher than EIEASYDIA, and Magneto is Magnetic therapy panty. Can warming uterus for dispelling cold.

    Question : [Re] Inquiry for the item from gsn****

    Hi
    Which one hide tummy?

    Answer : [Re] Inquiry for the item from gsn****

    Hi,Dear
    All can,but the magnetic therapy panty is better

    Question : [Re] Inquiry for the item from gsn****

    Hi
    Is your panty oily and smell like car oily? Did they pass the check ? Contain extra甲醛formaldehyde?

    Answer : [Re] Inquiry for the item from gsn****

    No car oil smell. don't worry.

    Question : [Re] Inquiry for the item from gsn****

    Will it have a lots oily that hard to wash away?

    Answer : [Re] Inquiry for the item from gsn****

    Nono, pls don't worry. Our items are good quality not as some poor quality

  • Question : OriginalNov 20, 2016

    Hi,

    Are the underwears all original Munafie?

    Answer : [Re] Original

    Hi,Dear
    It's design in Japan and and made in china.

  • Question : Wrong Color deliveredNov 03, 2016

    Hi please ignore my previous request as it is a wrong supplier. Thank you!!!! ^^

    Answer : [Re] Wrong Color delivered

    Hi,Dear
    Noticed.

  • Question : Wrong Color deliveredNov 03, 2016

    Hi, I have ordered 3 Magneto panties in total, 2 black and 1 beige but it comes in all 3 black color. Please advise the way to exchange 1 black panty for 1 beige magneto panty. Thank you

    Answer : [Re] Wrong Color delivered

    Already answered inquiry. If you have another any question, please contact to us.

+View all Notice, FAQ, Q&A >>
WIRELESS Seamless Bra*comfortable and  good breathability*Wireless Bra*LIMITED QTY.*
WIRELESS Seamless Bra*comfortable and good breathability*Wireless Bra*LIMITED QTY.*
Item Q&A
  • Question : Inquiry related delivery from ass****Dec 12, 2017

    If I buy 2, is shipping free?
    Why I check out for 2 pieces but they still add shipping fee of $3.90 to the amount of $15.80?

    Answer : [Re] Inquiry related delivery from ass****

    Hi,Dear
    Sorry for delay reply.
    Pls try again.
    Thanks

    Question : [Re] Inquiry related delivery from ass****

    Which color is closer to skin color?
    Beige or Apricot?

    Answer : [Re] Inquiry related delivery from ass****

    Hi,Beige is closer to skin color.

  • Question : Inquiry for the item from cag****Dec 02, 2017

    Hi, do u hv a shop for trying out sizes in Singapore b4 we buy?

    Answer : [Re] Inquiry for the item from cag****

    Hi,Dear
    Really sorry.
    We are in china.

  • Question : Help pleaseAug 03, 2017

    Hi there,
    Like to know this item got padding for size 85B?
    Please advise and thanks.

    Answer : [Re] Help please

    Hi,Dear
    Sorry for delay reply.
    The padding is as the pix.Pls refer to the attach pix.Thanks.

    Question : [Re] Help please

    Noted.
    Thank you and good night.

    Answer : [Re] Help please

    You are welcome.^^
    Gd night.