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Item Question & Answer
Diamond painting full of diamonds and rich cherry blossom living room
Diamond painting full of diamonds and rich cherry blossom living room
Item Q&A
  • Question : Inquiry for the item from 261****Aug 22, 2019

    Just wondering is this a square diamond or round diamond painting and what sizes do you offer in cm's please.

    Answer : [Re] Inquiry for the item from 261****

    This is a rectangular one, thank you

    https://www.qoo10.sg/item/%e5%b0%8f%e7%b1%b3%e7%94%9f%e6%80%81%e9%93%be8H%e4%b9%b3%e8%83%b6%e5%ba%8a%e5%9e%abM2%e6%b3%b0%e5%9b%bd%e4%b9%b3%e8%83%b6%e8%9b%8b%e5%bd%a2%e6%b5%b7%e7%bb%b5%e5%86%b7%e6%b3%a1%e7%bb%b5%e7%91%9e%e5%85%b8%e6%8a%97%e8%8f%8c%e9%93%b6%e7%a6%bb%e5%ad%90M2/663063761


    Dear
    This is a square

Bathroom floor drain filter Disposable toilet drain sewer hair hair anti-clogging stickers
Bathroom floor drain filter Disposable toilet drain sewer hair hair anti-clogging stickers
Item Q&A
  • Question : Inquiry for the item from 234****Aug 13, 2019

    There're 3 orders sent 3 August 2019
    301003248 = 48 packs
    301003249 = 48 packs
    301003250 = 48 packs ******* Total 144 packs ******

    I should be received total of 144 packs but...

    From the photo sent to you, I only received one pack (14 packs) from express delivery. There are 130 packs still missing. Please contact your distributor warehouse to send the missing 130 packs. Thanks

    Answer : [Re] Inquiry for the item from 234****


    每包是12片的亲 给您发了15包 送了您3包的
    Dear
    Each pack is a 12-piece pro. I sent you 15 packs and sent you 3 packs.

    Question : [Re] Inquiry for the item from 234****

    Took picture of what I received today. Only one small parcel and 14 individual packs. So what happened to the missing packs. Pls investigate and advise. Thanks

    Answer : [Re] Inquiry for the item from 234****

    Dear
    Open the package is 12 pieces. Thank you.

    Question : [Re] Inquiry for the item from 234****

    Yes, I understand its 12 pieces in a pack but there should be 48 packs as indicated in your advertisement (48packs) within one order as I wrote to you and reconfirmed by you before I place order.

    Type : 15cm(48 packs)(+S$1.00) = $10

    But the problem is that I received only 15cm (14 packs) instead of 48 packs so there is still missing of 34 packs.

    I made 3 orders so I should be receiving 144 packs altogether. Please investigate or I will cancel the missing order. Thanks

    1
    updown S$10.00

    Answer : [Re] Inquiry for the item from 234****


    这个是48片的
    每个订单是48片的,详情里面写的很清楚的,谢谢
    Dear
    This is 48 pieces.
    Each order is 48 pieces, the details are written very clearly, thank you
    I hope you understand, thank you

    Question : [Re] Inquiry for the item from 234****

    Now you're telling me is 48 pieces and not 48 packs of 12 pieces each. I indicated in my purchase orders that i was expecting 144 packs but you kept silent. If you had corrected me, I'd cancel orders immediately to avoid this dispute. I will contact Q10 customer service for further action.

    Answer : [Re] Inquiry for the item from 234****


    之前也是这样说的
    是48片的
    这个价格 您感觉能买到48包??
    为什么要这样来折磨一个小小的卖家,现在都是小本生意 ,都不赚钱的,希望您理解
    这个价格高加上运费 不赔钱 就算是赚的
    还请您高抬贵手,谢谢

    Dear
    I said this before.
    Is 48 pieces
    This price Do you feel that you can buy 48 packs? ?
    Why do you want to torture a small seller like this? Now it’s a small business, it’s not making money, I hope you understand
    This price is high and the freight is not lost. Even if it is earned.
    Please also raise your hands, thank you

    Question : [Re] Inquiry for the item from 234****

    Request customer service to close case. For your information..I’m a long time regular online buyer for friends and relatives and I do buy in bulk of 20-250 items depending on occasions. Online market is very competitive with prices ranges from lower than $0.72 cents to $15 for same product. Negative comments should not be viewed as ‘torture’. Both ‘small’ or ‘big’ sellers experience negative comments as online products can be easily miscommunicated or misinterpreted. Goodbye!

    Answer : [Re] Inquiry for the item from 234****


    标题上面 写的很明白的
    每包是48 片的
    希望您理解,现在竞争是很激烈,我们不能在赔钱的情况下给您的
    我们可以不挣钱 ,但是不能去赔钱,您是知道的 ,希望您理解
    The title above is very clear
    Each pack is 48 pieces
    I hope you understand that the competition is very intense now, we can't give you the money in case of losing money.
    We can't make money, but we can't lose money. You know, I hope you understand.

    Question : [Re] Inquiry for the item from 234****

    I did not indicate cancellation and in fact already confirmed payments to you.

    Answer : [Re] Inquiry for the item from 234****

    You have already complained to us
    It’s not easy to do some business now.
    Hard to do
    I hope you understand, thank you

  • Question : Inquiry for the item from 234****Jul 29, 2019

    The price for L size 15cm is 48 packs .
    Each pack consists of 12 sheets?
    Pls confirm. Thanks

    Answer : [Re] Inquiry for the item from 234****

    ok
    yes

    Question : [Re] Inquiry for the item from 234****

    Place order today. Please make everything ok before delivery to Singapore. Thanks so much :)

    Answer : [Re] Inquiry for the item from 234****

    Dear
    We will ship you as soon as possible, thank you for your support.

多款可选空白油画框批发棉麻亚麻油画布板颜料画框油画板丙烯内框
多款可选空白油画框批发棉麻亚麻油画布板颜料画框油画板丙烯内框
Item Q&A
  • Question : Inquiry for the item from jer****Aug 09, 2019

    My art piece is 61x46cm. Is that any wood frame that I can use?

    Answer : [Re] Inquiry for the item from jer****

    Dear
    Thanks to this size, thank you

100Log pencil hexagonal schoolchildren child drawing HB environmental protection stationery
100Log pencil hexagonal schoolchildren child drawing HB environmental protection stationery
Item Q&A
固特三节抽屉轨道三折抽轨消声滚珠轴承滑轨静音电脑键盘滑道导轨
固特三节抽屉轨道三折抽轨消声滚珠轴承滑轨静音电脑键盘滑道导轨
Item Q&A
Childrens play house ice cream car toy girl simulation small trolley candy car
Childrens play house ice cream car toy girl simulation small trolley candy car
Item Q&A
  • Question : Inquiry for the item from sau****Jun 06, 2019

    please advice in how many days will it be delivered and how will be the packing of the product.

    Answer : [Re] Inquiry for the item from sau****


    盒装的
    大约要1个礼拜可以收到的 ,谢谢
    Dear
    Boxed
    It will take about 1 week to receive, thank you

    Question : [Re] Inquiry for the item from sau****

    hi it's almost a week, when are you delivering, please give me a date.

    Answer : [Re] Inquiry for the item from sau****


    是要1个星期左右的,具体时间我们确定不了,这个是与运输公司有关系的,还请您谅解,谢谢
    Dear
    It takes about 1 week. We can’t confirm the specific time. This is related to the transportation company. Please understand, thank you.

    Question : [Re] Inquiry for the item from sau****

    hi we have a party and it's a return gift kindly confirm has it reached singapore ? please understand our situation and help us with the delivery date or expedite the delivery.

    Answer : [Re] Inquiry for the item from sau****


    需要可以尽快订购
    这个运输过程谁也预料不好,还请您谅解,谢谢
    Dear
    Need to order as soon as possible
    Who is not expected to be in this transportation process, please forgive me, thank you

Simple modern solid wood fleshy mini desktop racks wooden office desk desk
Simple modern solid wood fleshy mini desktop racks wooden office desk desk
Item Q&A
  • Question : Inquiry for the item from yan****May 11, 2019

    Hi, the deep is 10cm? Can I have the size? In the image, the sIe show 10MC? I am not sure whether 10MC means 10cm?

    Answer : [Re] Inquiry for the item from yan****

    Dear
    The size is the size of this tag, thank you

Super junior light stick super show7 should help the light sj He Hai should support the bar
Super junior light stick super show7 should help the light sj He Hai should support the bar
Item Q&A
  • Question : Inquiry from gue****Apr 03, 2019

    HELLO! is this confirm official and authentic from SM entertainment?

    Answer : [Re] Inquiry from gue****

    Yes
    Yes, Thanks

Punch-free curved telescopic shower curtain rod
Punch-free curved telescopic shower curtain rod
Item Q&A
  • Question : Inquiry for the item from ele****Apr 02, 2019

    I have measure 82cm by 82cm which is suitable? Thanks

    Answer : [Re] Inquiry for the item from ele****


    这个是可以延伸,收缩的哦,谢谢
    Dear
    This can be extended and contracted, thank you

Waterproof Scrub Cosmetics Storage Bag Washing Bag Large Capacity Cosmetic Bag Storage Bag
Waterproof Scrub Cosmetics Storage Bag Washing Bag Large Capacity Cosmetic Bag Storage Bag
Item Q&A
2/sets Bathroom racks vanity triangular shelves wall-mounted Bathroom shelf shampoo shower gel wa
2/sets Bathroom racks vanity triangular shelves wall-mounted Bathroom shelf shampoo shower gel wa
Item Q&A
  • Question : Inquiry for the item from ann****Mar 23, 2019

  • Question : Inquiry for the item from S17****Mar 05, 2019

    do you have white colour ?

    Answer : [Re] Inquiry for the item from S17****

    https://www.qoo10.sg/item/2-SETS-BATHROOM-RACKS-VANITY-TRIANGULAR-SHELVES-WALL-MOUNTED/587946811?banner_no=1305330


    有白色的,您可以订购的,谢谢
    Dear
    There are white, you can order, thank you

Portable toothbrush mug with lid for home mug Cute cartoon toothbrush wash cup for mug
Portable toothbrush mug with lid for home mug Cute cartoon toothbrush wash cup for mug
Item Q&A
  • Question : Inquiry for the item from ros****Feb 19, 2019

    Hi Seller,

    Can I confirm does this product includes toothbrush & toothpaste inside?

    Answer : [Re] Inquiry for the item from ros****

    Dear
    No, thank you

    Question : [Re] Inquiry for the item from ros****

    Ok noted thank you

    Answer : [Re] Inquiry for the item from ros****

    thank you
    Like to order, thank you

    Question : [Re] Inquiry for the item from ros****

    I actually ordered already & have receive it few days ago. I was looking at the picture on your shop so I better confirm that you do not include the toothpaste & brushes inside.

    Answer : [Re] Inquiry for the item from ros****

    Dear
    No, just sell the box, thank you.

12 sticks erasable pen primary school 0.38 gel pen hot friction easy to wipe pen 0.5 refill blue bla
12 sticks erasable pen primary school 0.38 gel pen hot friction easy to wipe pen 0.5 refill blue bla
Item Q&A
double telescopic pole window cleaning of glass artifact glass cleaner scraper brush paint wind
double telescopic pole window cleaning of glass artifact glass cleaner scraper brush paint wind
Item Q&A
  • Question : Inquiry for the item from ash****Feb 11, 2019

    Can it be used to clean the floor? If i put a wet wipe sheet to your cleaner

    Answer : [Re] Inquiry for the item from ash****

    Dear
    OK, thank you

Free hole corner Corner wall Shelf Shelf Walls Hanging Living Room Corner Bedroom Triangle Fan Decor
Free hole corner Corner wall Shelf Shelf Walls Hanging Living Room Corner Bedroom Triangle Fan Decor
Item Q&A
  • Question : Inquiry for the item from 235****Feb 10, 2019

    what is the item inside the packing? 3 sheet or 1 sheet?

    Answer : [Re] Inquiry for the item from 235****

    Dear
    Is shelf, 3 floors

2/sets  Children harmonica playing musical instruments  beginners enlightenment practice oral organ
2/sets Children harmonica playing musical instruments beginners enlightenment practice oral organ
Item Q&A
Travel backpack female liner bag Korean version of the carrying bag in the bag package finishing pac
Travel backpack female liner bag Korean version of the carrying bag in the bag package finishing pac
Item Q&A
  • Question : Inquiry related delivery from Ng_****Jan 23, 2019

    I order tdy when can I get it? In Singapore

    Answer : [Re] Inquiry related delivery from Ng_****


    喜欢可以订购的
    订购后最近可以发货的,谢谢
    Dear
    Like to order
    Can be shipped recently after ordering, thank you

Shaped diamond painting 5d full diamond embossed magnolia peacock diamond embroidered
Shaped diamond painting 5d full diamond embossed magnolia peacock diamond embroidered
Item Q&A
  • Question : Inquiry for the item from Geo****Jan 18, 2019

    hi please advice is this design full beads?
    Is the peacock head and body also beads?

    Thanks

    Answer : [Re] Inquiry for the item from Geo****



    都是的
    满钻的,谢谢
    Dear
    All
    Full of diamonds, thank you

  • Question : Inquiry related delivery from ais****Dec 10, 2018

Jingdezhen ceramic rice cylinder barrel rice box 5kg sealed storage tank household moisture pest con
Jingdezhen ceramic rice cylinder barrel rice box 5kg sealed storage tank household moisture pest con
Item Q&A
  • Question : Inquiry for the item from ali****Dec 27, 2018

    你好,

    店家的米缸确定是10斤缸可以装5公斤的米吗?

    Answer : [Re] Inquiry for the item from ali****

    是的哦
    10斤就是5公斤的 谢谢

  • Question : Inquiry for the item from LOS****Dec 07, 2018

    Hi,your item states only one measurement, is it the height or width?or the circumference of the item.need to know before I purchase

    Answer : [Re] Inquiry for the item from LOS****

    Dear,
    Look at this size, thank you

  • Question : Inquiry for the item from gms****Dec 01, 2018

    i want to buy the 5kg rice bucket with the word '满‘, do you have?

    Answer : [Re] Inquiry for the item from gms****


    有满 10公斤的,
    您订购后 留言即可,谢谢
    我们给您发送满
    Dear
    There are 10 kilograms,
    After you order, leave a message, thank you
    We will send you a full

  • Question : Inquiry related delivery from bea****Sep 10, 2018

    Hi 卖家,请问一下如果我买的米缸在运输途中破损,卖家会负责吗?

    Answer : [Re] Inquiry related delivery from bea****

    会的, 请您放心,我们会包装严密的 ,谢谢。
    运输过程中都会有磕碰。

Bathroom shelf toilet toilet vanity triangle shelf storage adhesive-type perforated wall hanging bat
Bathroom shelf toilet toilet vanity triangle shelf storage adhesive-type perforated wall hanging bat
Item Q&A
  • Question : Inquiry for the item from ete****Dec 14, 2018

Waterworks Story Water Fountain Bonsai Fountain Ceramic Aquarium Fountain Water View Humidifier Bamb
Waterworks Story Water Fountain Bonsai Fountain Ceramic Aquarium Fountain Water View Humidifier Bamb
Item Q&A
Pickle jar Pickle jar pickle jar Pickle jar container Glass jar Household pickles jar
Pickle jar Pickle jar pickle jar Pickle jar container Glass jar Household pickles jar
Item Q&A
  • Question : Inquiry for the item from pin****Dec 03, 2018

    Dear Seller,
    I would like to order this pickle jar, do you have stock for this pickle jar?

    Best regards

    Answer : [Re] Inquiry for the item from pin****


    可以订购的,谢谢
    Dear
    Can be ordered, thank you

    Question : [Re] Inquiry for the item from pin****

    Thank you

    Answer : [Re] Inquiry for the item from pin****

    Dear
    After ordering, I can send it to you today, thank you.

BTS Bulletproof Youth League ARMY BOMB VER.3 should support the aid lamp
BTS Bulletproof Youth League ARMY BOMB VER.3 should support the aid lamp
Item Q&A
  • Question : Inquiry related delivery from ava****Nov 30, 2018

    How long the shipping?

    Answer : [Re] Inquiry related delivery from ava****

    Dear
    It takes about 1 week to receive, thank you

  • Question : Inquiry for the item from nti****Nov 23, 2018

  • Question : Inquiry for the item from May****Nov 25, 2018

  • Question : Inquiry for the item from ngo****Nov 14, 2018

    can the lightstick connect to the bluetooth app? is the lightstick official?

    Answer : [Re] Inquiry for the item from ngo****

    Dear
    Yes,
    Like to order, thank you

Double bedside triangle cushions pillow pillow mattress pillow pillow pillow sofa big back soft bag
Double bedside triangle cushions pillow pillow mattress pillow pillow pillow sofa big back soft bag
Item Q&A
  • Question : Inquiry for the item from cap****Nov 06, 2018

  • Question : Inquiry for the item from mel****Jul 07, 2018

    What are the choices?

    Answer : [Re] Inquiry for the item from mel****


    选项里面都有选择的,你可以选择,谢谢。
    Dear
    There are options in the options, you can choose, thank you.

Bathroom mirror makeup mirror with shelves bathroom mirror
Bathroom mirror makeup mirror with shelves bathroom mirror
Item Q&A
  • Question : Inquiry for the item from was****Nov 03, 2018

    Available?

    Answer : [Re] Inquiry for the item from was****


    可以用的,喜欢可以订购的,谢谢
    Dear
    Can be used, like to order, thank you

Shaped diamond painting 5d full diamond home and rich diamond embroidery
Shaped diamond painting 5d full diamond home and rich diamond embroidery
Item Q&A
  • Question : Inquiry for the item from AYN****Oct 28, 2018

    hi seller,
    can i know whether you sell the frame for this together with the picture?

    Answer : [Re] Inquiry for the item from AYN****


    有参考图片的,需要您自己去动手制作的,谢谢
    Dear
    If you have a reference picture, you need to make it yourself. Thank you.

    Question : [Re] Inquiry for the item from AYN****

    我是想问你有没有卖画框, 因为如果买了diamond painting 做完了没有画框要如何摆设呢?

    Answer : [Re] Inquiry for the item from AYN****

    要自己表框 ,
    https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=603115224
    这个是画框的,谢谢

  • Question : Inquiry for the item from AYN****Oct 28, 2018

    hi seller,
    can i know whether you sell the frame for this together with the picture?

    Answer : [Re] Inquiry for the item from AYN****


    有参考图片的,需要您自己去动手制作的,谢谢
    Dear
    If you have a reference picture, you need to make it yourself. Thank you.

6/sets  Household Tea Cup Holder Disposable Cup Insulated Cup Holder Thicken Anti-Hot Cup
6/sets Household Tea Cup Holder Disposable Cup Insulated Cup Holder Thicken Anti-Hot Cup
Item Q&A
  • Question : Inquiry for the item from xuk****Oct 29, 2018

    有货吗?我能买吗?

    Answer : [Re] Inquiry for the item from xuk****

    有货的 可以买的哦 ,谢谢
    您订购后我们给您发货,谢谢

Modern European green hung flower stand solid wood flower pot rack climbing plant wooden
Modern European green hung flower stand solid wood flower pot rack climbing plant wooden
Item Q&A
  • Question : Outdoor?Sep 22, 2018

    Is this product suitable for use in outdoor garden?

    Answer : [Re] Outdoor?

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=609568731

    可以的,我们也有新款的,谢谢
    Dear
    Yes, we also have new ones, thank you

SEVENTEEN 17 Official Support Stick Hand Light Glow Sticks Carat Sticks
SEVENTEEN 17 Official Support Stick Hand Light Glow Sticks Carat Sticks
Item Q&A
  • Question : Inquiry for the item from all****Sep 08, 2018

    Hi may I ask if this item is authentic?

    Answer : [Re] Inquiry for the item from all****

    Dear
    Yes, you can use it, thank you

  • Question : Seventeen lightstickJun 28, 2018

10/sets Spoon kitchen tableware soup spoon household children spoon student spoon
10/sets Spoon kitchen tableware soup spoon household children spoon student spoon
Item Q&A