Q&A board

Q & A Lists
Item Question & Answer
Samsung J7 Pro 2017 Roar Leather Flip Case    19204
Samsung J7 Pro 2017 Roar Leather Flip Case 19204
Item Q&A
  • Question : Inquiry for the item from jan****Feb 15, 2019

    Hi, can I know do u have this casing for J7 prime?

    Answer : [Re] Inquiry for the item from jan****

    this designed have J7 Prime.
    can u what's app me +852 9588 1012

Dustproof Shockproof Waterproof drop protect your iPhone 5/5S 12659
Dustproof Shockproof Waterproof drop protect your iPhone 5/5S 12659
Item Q&A
  • Question : Inquiry for the item from mrg****Feb 15, 2019

    Can this be used for iphone 5?

    Answer : [Re] Inquiry for the item from mrg****

    iPhone 5 not available

  • Question : Dustproof Shockproof Waterproof drop protect your iPhone 5/5S 12659Jan 24, 2014

    Hi Seller,

    If I will to place order today, how fast can the product reach me? I am ordering from Singapore. Thanks

    Answer : [Re] Dustproof Shockproof Waterproof drop protect your iPhone 5/5S 12659

    hi
    what color would u like. if u can order 3pm or before. we will try send out this week or coming monday. if not will send out after chinese new year.

    Question : [Re] Dustproof Shockproof Waterproof drop protect your iPhone 5/5S 12659

    I want the all black color. Can you send it out by today if i place order before 3pm? I need it by next week as i am going over sea

    Answer : [Re] Dustproof Shockproof Waterproof drop protect your iPhone 5/5S 12659

    hi
    sorry for info that. supplier was closed on 3pm today for chinese new year holiday. we can't send out to u today. if you make an order before 3pm we will send out tomorrow. for special case.
    and now all shipment will be and out on 10 to 12 feb.
    any questions pls let me know. thanks.

    Question : [Re] Dustproof Shockproof Waterproof drop protect your iPhone 5/5S 12659

    So even i place order today, it wont be shipped by next monday?

    Answer : [Re] Dustproof Shockproof Waterproof drop protect your iPhone 5/5S 12659

    hi
    supplier was in Chinese New year holiday.
    We can not ship out. if you can make order yesterday before 3:00pm. then we can send out today.
    Now all order we will be send out on 10 Feb.
    Sorry for make your trouble.
    Happy Chinese New year.

Xiaomi Pocophone F1 Cute Bear Glitter Case  23683
Xiaomi Pocophone F1 Cute Bear Glitter Case 23683
Item Q&A
Multi Function Leather Flip Case  For Samsung Galaxy Tab S 10.5 (T800)  14236
Multi Function Leather Flip Case For Samsung Galaxy Tab S 10.5 (T800) 14236
Item Q&A
  • Question : Inquiry for the item from toh****Feb 05, 2019

    Can I check is this suitable for Galacy tan S2?

    Answer : [Re] Inquiry for the item from toh****

    can u advice which size and model?

    Question : [Re] Inquiry for the item from toh****

    Galaxy tab s2 8inch

    Answer : [Re] Inquiry for the item from toh****

    have in stock

  • Question : CoverJun 12, 2016

    Do you still have the other design that i previously bought under order no. 170984002?

    Answer : [Re] Cover

    yes. have this designed. but some color maybe sold out. will what's app when your option color sold out.

  • Question : Flip CaseFeb 11, 2016

    Hi

    Is this case suitable for samsung tab s 10.5 (t805)?

    Answer : [Re] Flip Case

    yes. will fit for your T805

One Plus 5/iPhone 5/5S/SE Cute Jelly Cover Case  23422
One Plus 5/iPhone 5/5S/SE Cute Jelly Cover Case 23422
Item Q&A
  • Question : Inquiry for the item from 234****Feb 03, 2019

    Hi. One Plus 5 has a fingerprint scanner at the back. But I don't see the circle hole in your photos. Please confirm?

    Answer : [Re] Inquiry for the item from 234****

    photo for referecne. will fit your option model.

Sony Xperia XZ Premium Leather Flip Case + Card Holder 24189
Sony Xperia XZ Premium Leather Flip Case + Card Holder 24189
Item Q&A
  • Question : Inquiry for the item from Bob****Feb 03, 2019

    Hi.. Can I check if these phone cases are for Sony Xperia Xz premium phone? Tx

    Answer : [Re] Inquiry for the item from Bob****

    Yes can fit

  • Question : Inquiry for the item from Bob****Feb 03, 2019

    Hi.. Can I check if these phone cases are for Sony Xperia Xz premium phone? Tx

    Answer : [Re] Inquiry for the item from Bob****

    Yes can fit

Charging Dock For Mirco USB (Samsung/Sony/LG/HTC/Xiaomi/Huawei) any smartphone and Tablet   17733
Charging Dock For Mirco USB (Samsung/Sony/LG/HTC/Xiaomi/Huawei) any smartphone and Tablet 17733
Item Q&A
  • Question : Inquiry for the item from doo****Feb 01, 2019

    do you have a tablet charging dock for USB-C?

    Answer : [Re] Inquiry for the item from doo****

    have not usb -c have type c

Huawei Nova 3/Nova 3i Mirror Smart Leather Case  24226
Huawei Nova 3/Nova 3i Mirror Smart Leather Case 24226
Item Q&A
  • Question : Inquiry for the item from goh****Jan 27, 2019

    Good day, can this cover apply to nova3i ? For nova 3i can auto lock off and lock on when open and close the cover ? Can pick up call without open up the cover ?

    Answer : [Re] Inquiry for the item from goh****

    Have Nova 3i model. Calling no need open then can pick up phone call.
    Smart function just open smart function then OK

  • Question : Inquiry from goh****Jan 10, 2019

    Can this to be use in nova3i ? And is this allow to pick up incoming call without open the cover ??

    Answer : [Re] Inquiry from goh****

    Will fit Nova 3i
    This is smart function case. In fact can pick up calling without open the flip case

Metal Frame Bumper Case For Huawei Honor 8  20995
Metal Frame Bumper Case For Huawei Honor 8 20995
Item Q&A
  • Question : Inquiry for the item from 238****Jan 18, 2019

    hi do you have this kind of bumper for honor 8x?

    Answer : [Re] Inquiry for the item from 238****

    how about this designed?
    it is have honor 8X
    https://www.qoo10.sg/item/HUAWEI-MATE-20-MATE-20-LITE-MATE-20-PRO-MATE-20X-METAL-FRAME/641523363

Clear/Matte TEMPERED GLASS Screen Protector For Samsung Galaxy Note 2/Note 3/Note 4/Note 5/A3/A5/A7/A8 (Anti-fingerprint)  20563
Clear/Matte TEMPERED GLASS Screen Protector For Samsung Galaxy Note 2/Note 3/Note 4/Note 5/A3/A5/A7/A8 (Anti-fingerprint) 20563
Item Q&A
  • Question : Inquiry for the item from kel****Jan 13, 2019

    A7 matte is it for 2018 model ?

    Answer : [Re] Inquiry for the item from kel****

    hi
    this item are for oldest mode. not for A7 2018
    it is have Privacy
    more details pls visit below for your ref.https://www.qoo10.sg/item/HUAWEI-MATE-20-MATE-20-PRO-MATE-20-LITE-MATE-20-X-PRIVACY-TEMPERED/642073016
    if u need pls let us know. thanks.

    Question : [Re] Inquiry for the item from kel****

    Thanks

    Answer : [Re] Inquiry for the item from kel****

    any question pls let us know.thansk.

  • Question : Inquiry for the item from fra****Nov 15, 2018

    A8 but no A8+ Matte? Full covered. 2015

    Answer : [Re] Inquiry for the item from fra****

    2015 old model without full coverage. but 2018 have.

    Question : [Re] Inquiry for the item from fra****

    Oh okay. Any picture for A8+ 2018 matte?

    Answer : [Re] Inquiry for the item from fra****

    This item page are not a8 2018. It is for a8 2015

  • Question : Inquiry for the item from ivy****Jan 04, 2018

    Do you have Note8 matte?

    Answer : [Re] Inquiry for the item from ivy****

    pls visit below
    https://www.qoo10.sg/item/SAMSUNG-NOTE-8-3D-CLEAR-MATTE-PREMIUM-TEMPERED-GLASS-23984/557097059
    it is full coverage.

Samsung S8/S8 Plus Retro Leather Flip case   24186
Samsung S8/S8 Plus Retro Leather Flip case 24186
Item Q&A
  • Question : Inquiry for the item from sut****Jan 12, 2019

    Hi,
    May I see how the inside looks like?
    Thank you

    Answer : [Re] Inquiry for the item from sut****

    pls find attached photo.

Huawei Mate 20 Mate 20 Pro Mate 20 X Luxury Vintage PU Leather Case 25233
Huawei Mate 20 Mate 20 Pro Mate 20 X Luxury Vintage PU Leather Case 25233
Item Q&A
  • Question : Inquiry for the item from tee****Jan 11, 2019

    Hi, with this casing, can I still use the full coverage tempered glass screen protector?

    Answer : [Re] Inquiry for the item from tee****

    i think can. becase full coverage tempered also have 0.1-0.2 mm space. then cover case can used.

Samsung S9/S9 Plus CaseMe Canvas Flip Case 19954
Samsung S9/S9 Plus CaseMe Canvas Flip Case 19954
Item Q&A
  • Question : Inquiry related return and exchange from ale****Jan 09, 2019

    Hi Sir, I want to change the note 9. The order below not fit my Samsung note 9. Can I send back the casing with top up the amount.
    Order No. 286542057
    Samsung S9/S9 Plus CaseMe Canvas Flip Case 19954
    Samsung S9/S9 Plus CaseMe Canvas Flip Case

    Answer : [Re] Inquiry related return and exchange from ale****

    Dear customer
    parcel u ready revieved. we can not change righ now.
    if u would like change pls return casing to us. then after we received then can do exchange fee

Huawei Mate 20/Mate 20 Pro/Mate 20 X Smart Leather Flip Case  25172
Huawei Mate 20/Mate 20 Pro/Mate 20 X Smart Leather Flip Case 25172
Item Q&A
  • Question : Inquiry for the item from wil****Dec 30, 2018

    Does the smart view work or only for display?

    Answer : [Re] Inquiry for the item from wil****

    this leather flip case will support smart funcition.

Big Hero Cover Case for iPhone 5/5S / iPhone 6 / iPhone 6 Plus   16449
Big Hero Cover Case for iPhone 5/5S / iPhone 6 / iPhone 6 Plus 16449
Item Q&A
Huawei Mate 20 Mate 20 Pro Mate 20 Lite/Mate 20 X Privacy Tempered Glass  24832
Huawei Mate 20 Mate 20 Pro Mate 20 Lite/Mate 20 X Privacy Tempered Glass 24832
Item Q&A
  • Question : Inquiry for the item from beh****Dec 24, 2018

    hi, i want to order the huawei mate 20x privacy tempered glass . what the last question mean ?

    Answer : [Re] Inquiry for the item from beh****

    Please advise the privacy film is stick on the tampered glass.

    Question : [Re] Inquiry for the item from beh****

    if u buyer 2 pcs we can try send one full coverage and one nomally .
    both are privacy tempered glass.
    privacy tempered glass stick on your mobile screen.

    Answer : [Re] Inquiry for the item from beh****

    do u mean if i choose none then the privacy is not tempered glass ?

    Question : [Re] Inquiry for the item from beh****

    yes. privacy it is function ...this item are privacy glass.

    Answer : [Re] Inquiry for the item from beh****

    u did not understand what i say. if i put yes for tempered glass , then how many piece will i receive ?

    Question : [Re] Inquiry for the item from beh****

    or you can tell me how to select . i just want 2 pcs of privacy tempered glass . all other accessories i don’tt need

    Answer : [Re] Inquiry for the item from beh****

    i mean i want 2 pcs of full coverage privacy tempered glass . can you tell me how to select ?

    Question : [Re] Inquiry for the item from beh****

    Pls add my what's app +85295881012
    We will update this item today. Maybe u make this order tomorrow

    Answer : [Re] Inquiry for the item from beh****

    have u finish update the item ?

    Question : [Re] Inquiry for the item from beh****

    Well noted

  • Question : Inquiry for the item from lae****Dec 26, 2018

    Hi can confirm this is for 2 pieces of full screen privacy glass?

    Answer : [Re] Inquiry for the item from lae****

    can. pls make order.

  • Question : Inquiry for the item from wy_****Dec 17, 2018

    Hiya, the full coverage mate 20 pro privacy screen is here?

    Answer : [Re] Inquiry for the item from wy_****

    yes. the new stock will be arrived this wed or friday

    Question : [Re] Inquiry for the item from wy_****

    Hello, the full screen coverage Mate 20 privacy screen is here? Can place order?

    Answer : [Re] Inquiry for the item from wy_****

    yes. parcel will send u asap.

  • Question : Inquiry for the item from jef****Dec 06, 2018

    For mate 20 pro is it full coverage?

    Answer : [Re] Inquiry for the item from jef****

    Full coverage need next wed or friday then in stock. now not full coverage.

Bluetooth Keyboard for iPad 2 3 4 with Retina 12478
Bluetooth Keyboard for iPad 2 3 4 with Retina 12478
Item Q&A
  • Question : Inquiry for the item from sye****Dec 17, 2018

    Hi, I would like to check whether this item can operate with mouse ? Thanks

    Answer : [Re] Inquiry for the item from sye****

    hi
    below keyboard have mose function.
    https://www.qoo10.sg/item/LEATHER-FLIP-CASE-WITH-BLUETOOTH-KEYBOARD-FOR-SAMSUNG-GALAXY/457759971

  • Question : can the cover that holds the ipad be strong enough to stand the weight of ipad?Feb 17, 2014

    Is it the same item with this?
    http://list.qoo10.sg/item/NEW-IPAD-CASE-BLUETOOTH-KEYBOARD/405335204

    Because I saw the bad comment about the above item like the cover that holds the ipad keep falling back horizontally, it can't stand veritically ( 90deg or 45 deg).

    So my question is that can the cover that holds the ipad be strong enough to stand the weight of ipad?

    Answer : [Re] can the cover that holds the ipad be strong enough to stand the weight of ipad?

    hi
    Your attached link is not from my shop.
    our product we will test then send it out.
    Since keyboard need send by Ocean, can not ship by air. Product including battury.
    If by Sea around need 20~25 working days will be received. pls make order carefully. thanks

    Question : [Re] can the cover that holds the ipad be strong enough to stand the weight of ipad?

    Thanks. No worry for how long it will take to receive as long as the quality of the product is guarantee.

    Answer : [Re] can the cover that holds the ipad be strong enough to stand the weight of ipad?

    good quality.

Leather Flip Case With Card Holder For Samsung Galaxy Tab A 8.0 (T350/P355)/Tab A 9.7 P555/T550  17253
Leather Flip Case With Card Holder For Samsung Galaxy Tab A 8.0 (T350/P355)/Tab A 9.7 P555/T550 17253
Item Q&A
  • Question : Inquiry related cancel and refund from 240****Dec 17, 2018

    May I know the status of my exchange request for my order 284737711 where the order was for P355 but received T385 which is of a smaller size. I've been waiting for 2 weeks..................

    Answer : [Re] Inquiry related cancel and refund from 240****

    hi
    after check your order already received on 6 Dec, why u did not report us before 14 Dec.
    buyer if recieved wrong should report within 7 days from received days.

  • Question : About colourJun 16, 2015

    Hi. May i know which cover is blue in colur?
    Which number?
    Thanks

    Answer : [Re] About colour

    number 2 (lt Blue) or number 4 (navy)

  • Question : Can't track my item?Nov 10, 2012

    Hi
    I have the tracking no. but are unable to see where is my item now?
    My order no: 29012263
    Thank you.

    Answer : [Re] Can't track my item?

    After checked hongkongpost. Your parcel on the way to Singapore. 9 Nov are leave Hong Kong. If you have any question your can visit below website or email to us.

    http://app3.hongkongpost.com/CGI/mt/c_mtresult.jsp

Leather Pouch for iPhone 6 Plus (5.5)/ Samsung Galaxy S4 S5 14793
Leather Pouch for iPhone 6 Plus (5.5)/ Samsung Galaxy S4 S5 14793
Item Q&A
  • Question : Inquiry for the item from ami****Dec 15, 2018

    Hi, does Iphone XR fit in this pouch?

    Answer : [Re] Inquiry for the item from ami****

    hi
    this designed not available.
    pls visit below
    https://www.qoo10.sg/item/LEATHER-POUCH-CASE-FOR-IPHONE-6-PLUS-SAMSUNG-GALAXY-MEGA-5-8/421672240
    this only have black

Leather Flip Case for Samsung Galaxy Note 5 17730
Leather Flip Case for Samsung Galaxy Note 5 17730
Item Q&A
  • Question : Inquiry for the item from WCL****Dec 11, 2018

    Is this for note 5 or note 4? Is this Samsung original casing?

    Answer : [Re] Inquiry for the item from WCL****

    this item are Samsung Note 4. back have chip can support smart function.

    Question : [Re] Inquiry for the item from WCL****

    Do you have the link to note 5 casing?

    Answer : [Re] Inquiry for the item from WCL****

    https://www.qoo10.sg/item/LEATHER-FLIP-CASE-FOR-SAMSUNG-GALAXY-NOTE-5-17730/434736141

    note 5

    Question : [Re] Inquiry for the item from WCL****

    The link that you provided brought me back to this item. So is this note 5 or note 4 casing? Please confirm.

    Answer : [Re] Inquiry for the item from WCL****

    just the camera hole different. Note 5 we did not know have chip right now. if not also can using app support smart function.

Leather Business Book Case For Samsung Galaxy Tab Pro 10.1 T520 13259
Leather Business Book Case For Samsung Galaxy Tab Pro 10.1 T520 13259
Item Q&A
  • Question : Inquiry for the item from Mob****Dec 11, 2018

    Hi, do you still have stocks for the black book case for Samsung Tab Pro 10.1?

    Answer : [Re] Inquiry for the item from Mob****

    maybe some color not available. u can order it. if our of stock will what's app u.

  • Question : About shippingOct 23, 2014

    Hi,

    Any faster delivery to Singapore other than SingPost?
    Thanks.

    Answer : [Re] About shipping

    Qxpress, around 5 working days will be received.

    Question : [Re] About shipping

    Thank you.
    How I choose QExpress?
    How much in total for shipping if I choose QExpress?

    Answer : [Re] About shipping

    add SGD1.70
    http://list.qoo10.sg/item/QXPRESS-SERVICE/413001362?sellerview=on

【UAG Case Poly Plasma Monarch Samsung Note 9  20092
【UAG Case Poly Plasma Monarch Samsung Note 9 20092
Item Q&A
  • Question : Inquiry for the item from joc****Dec 10, 2018

    Hi, are all the UAG cases authentic? Any warranty? Thanks.

    Answer : [Re] Inquiry for the item from joc****

    Warranty by our shop. 6 months

Vivo X21 Function Cover Case + Key Ring  25011
Vivo X21 Function Cover Case + Key Ring 25011
Item Q&A
  • Question : Inquiry for the item from ant****Dec 07, 2018

    What is the meaning of front finger print and back finger print?

    Answer : [Re] Inquiry for the item from ant****

    hi
    means vivo x21 back have finger print hole. u can check your mobile back have hole or not. with hole can using both vivi x21.

Samsung GALAXY Tab A 9.7 (P550)/Samsung GALAXY Tab A 8.0 (P350)   High Quality Matte Clean Screen Protector (2pcs) 17128
Samsung GALAXY Tab A 9.7 (P550)/Samsung GALAXY Tab A 8.0 (P350) High Quality Matte Clean Screen Protector (2pcs) 17128
Item Q&A
  • Question : Inquiry for the item from ah_****Dec 06, 2018

    Hi i have a samsung Tab A Model T580.

    1. Do you have a protector for this model?

    2. Are you protectors temper glass? Or film?

    Thank you!

    Answer : [Re] Inquiry for the item from ah_****

    https://www.qoo10.sg/item/PREMIUM-TEMPERED-GLASS-SCREEN-PROTECTOR-FOR-SAMSUNG-GALAXY-TAB/516743682
    this is tempered glass pls memo T580 then we can arrange and send u tomorrow

  • Question : Self collectionAug 09, 2015

    When I self collect it, can I get the refund delivery fee?

    Answer : [Re] Self collection

    we are from hong kong. if u can pick up from hk then we can refund shipment fee to u.

Bluetooth Keyboard For Samsung Galaxy Tab 4 10.1 (T530)/Samsung Galaxy Note 10.1 (2014 Edition) (P600)    17444
Bluetooth Keyboard For Samsung Galaxy Tab 4 10.1 (T530)/Samsung Galaxy Note 10.1 (2014 Edition) (P600) 17444
Item Q&A
  • Question : Inquiry for the item from swa****Nov 29, 2018

    Is the keyboard will fit for both T530 and P600 ?

    Answer : [Re] Inquiry for the item from swa****

    hi
    this designed not availalbe.
    pls visit below, then we be worked for T530 and P600
    https://www.qoo10.sg/item/BLUETOOTH-KEYBOARD-CASE-FOR-SAMSUNG-GALAXY-NOTE-10-1-N8000-N8010/415374063

Leather Flip Case With Card Holder For Lenovo Tab 2 A8-50F (A5500)  17593
Leather Flip Case With Card Holder For Lenovo Tab 2 A8-50F (A5500) 17593
Item Q&A
  • Question : Inquiry for the item from 242****Nov 28, 2018

    My item is Lenovo Tab A8- A5500 HV.

    Does the flip case you're selling suitable?
    it's stated as Lenovo Tab 2 A8-50F (A5500) 17593?

    Await reply. Thanks

    Answer : [Re] Inquiry for the item from 242****

    Can u add my what's app +85295881012
    Then we can check and advice u tomorrow

  • Question : DimensionMar 02, 2016

    Can I know the exact dimension of casing?
    There are actually 2 versions of Lenovo Tab A8 and they are slightly different size

    Is your case for Lenovo A8-50 A5500 or Lenovo Tab 2 A8-50?

    Answer : [Re] Dimension

    for Lenovo A8-50 A5500

Xiaomi Mi Pad 4 Plus/Mi Pad 4 3 2 1 Tempered Glass   24956
Xiaomi Mi Pad 4 Plus/Mi Pad 4 3 2 1 Tempered Glass 24956
Item Q&A
  • Question : Inquiry for the item from yug****Nov 25, 2018

    Hi, why the option need to choose a 2nd temepered glass?? The last option temepered glass means what?

    Answer : [Re] Inquiry for the item from yug****

    U can option one. Or nope. Two pieces are cheaper.

Samsung Galaxy S8/S8 Plus Leather Flip Case 23572
Samsung Galaxy S8/S8 Plus Leather Flip Case 23572
Item Q&A
  • Question : Inquiry for the item from sha****Nov 23, 2018

    Flip cover has magnet?

    Answer : [Re] Inquiry for the item from sha****

    closer are used magnet

    Question : [Re] Inquiry for the item from sha****

    I dont understand you. Flip cover you are selling has magnet to lock the phone?

    Answer : [Re] Inquiry for the item from sha****

    this item closer have manetic.

OnePlus 6/OnePlus 6T/OnePlus 5/OnePlus 5T Privacy Tempered Glass  24832
OnePlus 6/OnePlus 6T/OnePlus 5/OnePlus 5T Privacy Tempered Glass 24832
Item Q&A
  • Question : Inquiry for the item from Edm****Nov 24, 2018

    Hi, does you privacy filter come full coverage tempered glass on one plus 6t?

    Answer : [Re] Inquiry for the item from Edm****

    one plus 6 have. if u order 2 pcs , we can send u 1 full cover and 1 noramlly. both privacy.

Samsung S8/S8 Plus Leather Flip Case   23951
Samsung S8/S8 Plus Leather Flip Case 23951
Item Q&A
  • Question : Inquiry for the item from sha****Nov 23, 2018

    Flip casing has magnet to lock?

    Answer : [Re] Inquiry for the item from sha****

    without magncet closed. this is ultra thin designed.