Q&A board

Q & A Lists
Item Question & Answer
[Miracle]★Mildew Gel 1+1/Washer Cleaning 1+1/Power Clean 600ml★99.9% removal/Bathroom/kitchen/Mildew
[Miracle]★Mildew Gel 1+1/Washer Cleaning 1+1/Power Clean 600ml★99.9% removal/Bathroom/kitchen/Mildew
Item Q&A
  • Question : Pricing and collectionOct 14, 2018

    For the Mildew Gel to remove Mold. Can I know where is the pick up and how much will it be?

    Answer : [Re] Pricing and collection

    Dear customer,

    The price is written on the page and it is to be collected at our offline shop. I'm Startice at Big Box level 2, Jurong East.
    Thank you very much.

  • Question : Inquiry for the item from cat****Oct 12, 2018

    Mould removal ( mildew gel )

    1)How many ml per tube ?
    2) how long before washing the gel off?

    Answer : [Re] Inquiry for the item from cat****

    Dear customer,

    It is 120g and it has to be left for 2-3 hours before washing off.
    Thank you very much.

  • Question : Inquiry for the item from car****Sep 26, 2018

    Please advise if your product is in gel or watery form.

    Answer : [Re] Inquiry for the item from car****

    Dear customer,

    It has to be in gel type.
    Thank you.

  • Question : order no:276272792 Miracle Power=cleanSep 25, 2018

    Hi

    Received the above item today. Had try on my cooking wok. I spray around, but the rust still around, not working at all. Could you advise how it work?

    Thank you.

    Regards
    Chai LP

    Answer : [Re] order no:276272792 Miracle Power=clean

    Dear customer,

    Miracle Power Clean is to remove the dirt and it cannot undo the rust.
    Thank you.

  • Question : Inquiry related delivery from edm****Sep 23, 2018

    Order No.
    275989520
    275989521
    Cart No. 121605426
    Above order place 21 Sept 2018. When will be the delivery?

    Answer : [Re] Inquiry related delivery from edm****

    Dear customer,

    We are very sorry for the inconvenience caused.
    The order seems to be missed out due to system error.
    We will send out your parcel by today.
    Thank you very much for your understanding.

+View all Notice, FAQ, Q&A >>
[rarita]❤Jeju8 Aqua marine Soothing Gel 350g❤red sea cumber 99%/Refreshing/Cooling/Jeju/SBA17_049
[rarita]❤Jeju8 Aqua marine Soothing Gel 350g❤red sea cumber 99%/Refreshing/Cooling/Jeju/SBA17_049
Item Q&A
  • Question : Inquiry for the item from ell****Sep 11, 2018

    Hi, any different of Aqua marine soothing gel and Aloe Vera?

    Answer : [Re] Inquiry for the item from ell****

    Dear customer,

    The ingredients are different but soothing and moisturizing effects are similar.
    Thank you very much.

  • Question : expire dateJun 23, 2018

    when is expire date for product?

    Answer : [Re] expire date

    Dear customer,

    This product expires in 1-2 years.
    Thank you very much.

    Question : [Re] expire date

    thanks!

    Answer : [Re] expire date

    Thank you.

  • Question : Inquiry for the item from sur****May 06, 2018

    Can we use it on our head scalp to promote hair growth?

    Answer : [Re] Inquiry for the item from sur****

    Dear customer,

    This product is to soothe the skin and it has no effect on hair growth.
    Thank you very much.

  • Question : Inquiry for the item from so-****Oct 25, 2017

    Is there any alcohol content in the gel? I allergic to alcohol.

    Answer : [Re] Inquiry for the item from so-****

    Dear customer,

    The ingredients of this item are sea cucumber extract, geranium maculatum oil, eriocephalus punctulatus oil, spearmint leaf oil, rose flower oil, lavender oil, bergamot fruit oil, olive fruit oil, camellia japonica seed oil, opuntia coccinellifera, citrus unshu pericarp extract, trichosanthes kirilowii fruit extract, brassica napus extract, houttuynia cordara extract, aloe barbadensis leaf extract, hydrooxyacetophenone, carbomer, PED-60 hydrogenated castor oil, sodium hydroxide, and disodium EDTA.
    Thank you.

★Aloe Vera Soothing★Soothing Gel/Mist/Jellypack/Aloevera/Soothing/Refresh/Aloe99%/Aloegel/SBA17_020
★Aloe Vera Soothing★Soothing Gel/Mist/Jellypack/Aloevera/Soothing/Refresh/Aloe99%/Aloegel/SBA17_020
Item Q&A
  • Question : Inquiry for the item from pen****Sep 10, 2018

    When will the mist be restocking?

    Answer : [Re] Inquiry for the item from pen****

    Dear customer,

    We are sorry that we are not sure about the restock for this item.
    Please keep watching us.
    Thank you very much.

  • Question : IngredientsJan 23, 2018

    Can you show me the ingredients label in English for the 99% aloe vera gel? Thanks!

    Answer : [Re] Ingredients

    Dear customer,

    The ingredients of the 99% Aloe Vera Gel is following:
    Aloe Barbadensis Leaf Water, Water, Glycerin, Alcohol, Propylene Glycol, Carbomer, Triethanolamine, PEG-60 Hydrogenated Castor Oil, Chlorphenesin, Hydroxyethylcellulose, Phenoxyethanol, Fragrance, Aloe Barbadensis Leaf Extract, Camellia Sinensis Leaf Extract, Opuntia Humifusa Extract, Disodium EDTA, Aloe Barbadensis Leaf Powder
    Thank you very much.

  • Question : Inquiry for the item from sha****Oct 05, 2017

[CERACOS]★Marine ShampooCoditioner★Healthy scalp/Shiny hair/Care system/Sea cucumber/SBA17_069
[CERACOS]★Marine ShampooCoditioner★Healthy scalp/Shiny hair/Care system/Sea cucumber/SBA17_069
Item Q&A
  • Question : Inquiry for the item from qia****Aug 08, 2018

    Can I know the expiry date of the shampoo & conditioner?

    Answer : [Re] Inquiry for the item from qia****

    Dear customer,

    This product expires in 1-2 years.
    Thank you very much.

[NECLAR]★ALOEVERA MOISTURE COLLECTION 1+1★ALOEVERA/ SOOTHING MIST/ Aloe extract/ Moisture/ SBA_071
[NECLAR]★ALOEVERA MOISTURE COLLECTION 1+1★ALOEVERA/ SOOTHING MIST/ Aloe extract/ Moisture/ SBA_071
Item Q&A
  • Question : Inquiry for the item from che****Aug 06, 2018

    Expiry date for the aloe soothing mist. Please advice.

    Thank you.

    Answer : [Re] Inquiry for the item from che****

    Dear customer,

    It is until Jan 2021.
    Thank you very much.

  • Question : Brand of the product?Jul 19, 2018

    May I know what is the brand of the product? Thanks!

    Answer : [Re] Brand of the product?

    Dear customer,

    The name of the brand is Neclar.
    Thank you very much.

  • Question : Soothing Mist can be use in Face?Jul 05, 2018

    Can the Soothing Mist be used Hair?

    Answer : [Re] Soothing Mist can be use in Face?

    Dear customer,

    Yes, it can be used for hair.
    Thank you.

  • Question : Change of delivery addressApr 25, 2018

    My cart no 118381608. I just placed order for many items. Pls deliver my order to blk 17 hougang ave 3 #09-139 spore 530017. Thank you.

    Answer : [Re] Change of delivery address

    Dear customer,

    Your address is edited as requested.
    Thank you very much,

  • Question : Inquiry for the item from hch****Apr 21, 2018

+View all Notice, FAQ, Q&A >>
[rarita]❤Seahorse Antioxidant Hydrogel / Hydro-Lipid Facial Mask❤Horse oil/Jeju/SBA17_049
[rarita]❤Seahorse Antioxidant Hydrogel / Hydro-Lipid Facial Mask❤Horse oil/Jeju/SBA17_049
Item Q&A
In Singpore★Korean Honey Citron Tea★1kg Big Size/Korean Food/Korean Drink/Korean Tea/Yuzu/Yujacha
In Singpore★Korean Honey Citron Tea★1kg Big Size/Korean Food/Korean Drink/Korean Tea/Yuzu/Yujacha
Item Q&A
  • Question : Inquiry for the item from Sha****Apr 14, 2018

  • Question : Inquiry for the item from ang****Dec 06, 2017

  • Question : Inquiry for the item from ang****Dec 06, 2017

  • Question : Inquiry related delivery from Agn****Nov 09, 2017

    Item still not recvd. Ordered on 18 oct and now it is 9 nov 2017.

    Answer : [Re] Inquiry related delivery from Agn****

    Dear customer,

    Your item is checked to be received on 3 November.
    Please check your address and any person who might have received instead of you.
    Thank you.

    Question : [Re] Inquiry related delivery from Agn****

    Nobody receive the item on 3Nov. Address is correct. Can see the acknowledgement receipt? Did sender send to wrong address?

    Answer : [Re] Inquiry related delivery from Agn****

    Dear customer,

    I will send you the products again.
    Thank you.

  • Question : Inquiry related delivery from Agn****Nov 09, 2017

    Item still not recvd. Ordered on 18 oct and now it is 9 nov 2017.

    Answer : [Re] Inquiry related delivery from Agn****

    Dear customer,

    Your item is checked to be received on 3 November.
    Please check your address and any person who might have received instead of you.
    Thank you.

+View all Notice, FAQ, Q&A >>
[RLOK] Aqua skin shoes/Link/water sport shoes/barefoot/swim/outdoor/indoor/fitness/Walking/SBA17_044
[RLOK] Aqua skin shoes/Link/water sport shoes/barefoot/swim/outdoor/indoor/fitness/Walking/SBA17_044
Item Q&A