Q&A board

Q & A Lists
Item Question & Answer
MORRIES MS 333WFR 16 WALL FAN W/REMOTE - 1 Year Warranty
MORRIES MS 333WFR 16 WALL FAN W/REMOTE - 1 Year Warranty
Item Q&A
TAKAHI 2404 (RED) H/HEAT 3.5L SLOW COOKER
TAKAHI 2404 (RED) H/HEAT 3.5L SLOW COOKER
Item Q&A
Aerogaz AZ-812PF 12-Inch Power Fan
Aerogaz AZ-812PF 12-Inch Power Fan
Item Q&A
  • Question : Inquiry related delivery from sgt****Sep 17, 2019

    Hi, I have made an order for this last week. It has been almost a week, but status is still 'shipping requested'. Are you shipping it out anytime soon? Order 303718643. Thanks.

    Answer : [Re] Inquiry related delivery from sgt****

    Hi,

    item oos due to double9. we will send out the item once stock arrive.

    thankyou

    Question : [Re] Inquiry related delivery from sgt****

    Thanks for reply. I have cancelled the order as I need it quite soon. Hope to do business again with you next time. :)

    Answer : [Re] Inquiry related delivery from sgt****

    Hi,

    We apologise for the invoncenience cuased.

    Thankyou:)

Iona GLWD650 Airpot and Water Dispenser 6.5L
Iona GLWD650 Airpot and Water Dispenser 6.5L
Item Q&A
  • Question : Inquiry related return and exchange from bii****Sep 17, 2019

    Hi, I’ve make the purchase and received the good yesterday
    But I realize that there is some rusty inside the stainless steel tank
    How can I contact you for exchange?

    Answer : [Re] Inquiry related return and exchange from bii****

    hi,

    kindly provide us a photo and your order number.

    thankyou

  • Question : Inquiry for the item from mlc****Sep 13, 2019

    Hi does the water level showing window have light? Please advice. Thank you.

    Answer : [Re] Inquiry for the item from mlc****

    Hi,

    There's no light.

    Thankyou:)

  • Question : Inquiry for the item from mlc****Sep 11, 2019

    Hi is stock available, I like to make an order.

    Answer : [Re] Inquiry for the item from mlc****

    Hi,

    Yes there's available stock.

    Thankyou:)

  • Question : Inquiry for the item from mlc****Sep 07, 2019

    Hi Does it come with warranty? How long?

    Answer : [Re] Inquiry for the item from mlc****

    Hi,

    Yes, comes with 1 year local warranty. Do drop a msg to confirm stock to avoid disappointment.

    Thankyou:)

  • Question : Inquiry for the item from mlc****Sep 05, 2019

    Hi Is this new stock? Take how many days to receive.

    Answer : [Re] Inquiry for the item from mlc****

    Hi,

    Yes it's new stock. it will take 3-5 working days.

    Thankyou:)

Cornell Cake Mixer 250W Kitchen Electric Mixer CSM-8007HP - 1 Year Warranty
Cornell Cake Mixer 250W Kitchen Electric Mixer CSM-8007HP - 1 Year Warranty
Item Q&A
5L Slow Cooker with Ceramic Pot (PPSC50
5L Slow Cooker with Ceramic Pot (PPSC50
Item Q&A
  • Question : Inquiry for the item from men****Sep 14, 2019

    Can the inner pot be used over the stove or gas top cooking?

    Answer : [Re] Inquiry for the item from men****

    Hi,

    no

    Thankyou

Century B9650MC Multi Colour 5 Tier Drawer
Century B9650MC Multi Colour 5 Tier Drawer
Item Q&A
  • Question : Inquiry for the item from cjw****Sep 12, 2019

    Hi, is this out of stock? Why is it still selling on Qoo10 and Shoppee? Please reply soon as I need to order. Thanks.

    Answer : [Re] Inquiry for the item from cjw****

    Hi,

    we'll update accordingly once there's stock. thankyou

    Question : [Re] Inquiry for the item from cjw****

    Thanks. About how long will restock take?

    Answer : [Re] Inquiry for the item from cjw****

    Hi,

    We are still waiting for supplier reply.

    Thankyou:)

    Question : [Re] Inquiry for the item from cjw****

    Thanks. Kindly inform me once stocks are here. Appreciate.

    Answer : [Re] Inquiry for the item from cjw****

    Noted.

SOUNDTECH AIRCON TIMER TSA-D07
SOUNDTECH AIRCON TIMER TSA-D07
Item Q&A
  • Question : Inquiry for the item from bek****Sep 13, 2019

    Have?

    Answer : [Re] Inquiry for the item from bek****

    Already answered inquiry. If you have another any question, please contact to us.

REMICO 7.0L STAINLESS STEEL WHISTLING KETTLE H-8407
REMICO 7.0L STAINLESS STEEL WHISTLING KETTLE H-8407
Item Q&A
  • Question : Inquiry for the item from S68****Sep 13, 2019

    can i know the size of the 7 L kettle?

    Thanks.

    Answer : [Re] Inquiry for the item from S68****

    Hi,

    The area if 7000 cm3,

    thankyou

Iona 4.8L Stainless Steel Kettle - GLK4800 (1 Year Warranty)
Iona 4.8L Stainless Steel Kettle - GLK4800 (1 Year Warranty)
Item Q&A
  • Question : Inquiry for the item from pur****Sep 12, 2019

    Hi,
    I wanted to get the iona kettle and toaster oven.
    Would like to confirm if the plug is Singapore 3pin plug right?
    And also both has 1 year warranty?

    Thanks to confirm.

    Ms lee

    Answer : [Re] Inquiry for the item from pur****

    Hi,

    Yes both are sg 3 pin-plug and 1year local manufacturer warranty. However, the toaster oven is currently oos due to high demand during double.

    Thankyou:)

    Question : [Re] Inquiry for the item from pur****

    Thank you. When will the oven toaster be available? Can I still place order now?

    Answer : [Re] Inquiry for the item from pur****

    Hi,

    if you dont mind you can place order first. once item is here then we will pack and send to you asap.

    thankyou

  • Question : Inquiry for the item from wen****Aug 29, 2019

    Hi, is this electric kettle? Or by Gas ?

    Answer : [Re] Inquiry for the item from wen****

    Hi,

    It's electric kettle.

    Thankyou and have a nice day:)

Toyomi DF 1945SS Deep Fryer S/S 4.0L
Toyomi DF 1945SS Deep Fryer S/S 4.0L
Item Q&A
  • Question : Inquiry for the item from tan****Sep 10, 2019

    Hi its it any warranty?

    Answer : [Re] Inquiry for the item from tan****

    Hi,

    Yes, comes with 1 year local warranty.

    Thankyou

Orex Steel Stool Ladder (New)2 Steps
Orex Steel Stool Ladder (New)2 Steps
Item Q&A
  • Question : Inquiry for the item from 245****Aug 29, 2019

  • Question : Inquiry for the item from i10****Aug 29, 2019

    What is the dimensions and weight of item.
    Any weight tolerance for this item.

    Answer : [Re] Inquiry for the item from i10****

    Hi,

    Do let us check with warehosue.

    Thankyou:)

Mistral MO450 45L Electric Oven with Rotisserie + Convection Function
Mistral MO450 45L Electric Oven with Rotisserie + Convection Function
Item Q&A
  • Question : Inquiry for the item from kat****Sep 08, 2019

    Hello seller,

    I like to know the accessories and product dimensions please. Thank you.

    Answer : [Re] Inquiry for the item from kat****

    Does it come with crumb tray?

    Question : [Re] Inquiry for the item from kat****

    Hi,

    560 X 348 X 345 MM
    Yes, it comes with crumb tray.

    Thankyou:)

Takahi 2.2L Energy-Saving Thermal Cooker With Warmer 2525 Ivory/Red
Takahi 2.2L Energy-Saving Thermal Cooker With Warmer 2525 Ivory/Red
Item Q&A
  • Question : Inquiry for the item from fel****Sep 06, 2019

    Is this item available?

    Answer : [Re] Inquiry for the item from fel****

    Hi.

    We regret to inform you that we dont have in stock now.

    Thankyou:)

Iona GLSF163 16 inch stand fan
Iona GLSF163 16 inch stand fan
Item Q&A
  • Question : Inquiry for the item from vin****Sep 05, 2019

    may i know what's diff w this model and 165 model?

    Answer : [Re] Inquiry for the item from vin****

    Hi,

    No much different actually.Depends on which design you like.

    Thankyou:)

  • Question : Inquiry for the item from 239****Aug 22, 2019

    Hi Seller, what is the warranty period for this fan please and who should we approach for repair during warranty period? Thanks

    Answer : [Re] Inquiry for the item from 239****

    Hi,

    1year warranty. Approach Iona straight will do but do rmb to register warranty online.

    Thankyou:)

    Question : [Re] Inquiry for the item from 239****

    thanks

KDK A40AS(GREY) 16IN TABLE FAN
KDK A40AS(GREY) 16IN TABLE FAN
Item Q&A
  • Question : Inquiry for the item from ale****Sep 02, 2019

    Hi any restock?

    Answer : [Re] Inquiry for the item from ale****

    Hi,

    This item has stop production. you might want to look at other models in our shop.

    Thankyou:)

    Question : [Re] Inquiry for the item from ale****

    Oh is it... ok any link to similar one to intro? Thank u

    Answer : [Re] Inquiry for the item from ale****

    Hi,

    This model is table fan, can i assume you are only looking for table fan?

    Thankyou:)

    Question : [Re] Inquiry for the item from ale****

    Oh yes. Thanks any intro. ?

    Answer : [Re] Inquiry for the item from ale****

    Hi,

    You may take a took at toyomi DCF 5071.

    Thankyou:)

    Question : [Re] Inquiry for the item from ale****

    Ok thank u. U have any link in your shop?

    Answer : [Re] Inquiry for the item from ale****

    https://www.qoo10.sg/item/TOYOMI-DCF-5071-3D-OSCILLATION-AIR-CIRCULATOR-FAN-1-YEAR-WARRANTY/655843000

    Question : [Re] Inquiry for the item from ale****

    Noted. Thx. Will consider.

    Answer : [Re] Inquiry for the item from ale****

    :)

  • Question : Inquiry for the item from lkl****Aug 25, 2019

    hi, any warranty?

    Answer : [Re] Inquiry for the item from lkl****

    Hi,

    Yes, comes with manufacturer warranty.

    Thankyou:)

Philips Viva Collection Kettle 1.7L with Keep Warm Function HD9316
Philips Viva Collection Kettle 1.7L with Keep Warm Function HD9316
Item Q&A
  • Question : Inquiry related delivery from ang****Sep 02, 2019

    Hi pls advise when will you send out my items that was made during weekend. Thanks

    Answer : [Re] Inquiry related delivery from ang****

    Hi kindly advise on my delivery. Thanks

    Question : [Re] Inquiry related delivery from ang****

    Hi,

    Apologise for the late reply. Do let me check with warehouse regarding your enquiries.

    Thankyou:)

  • Question : Inquiry related delivery from ang****Aug 28, 2019

    How many days can I expect my item if I were to place order today?

    Answer : [Re] Inquiry related delivery from ang****

    Hi,

    Once we receive order, it will be process the next day for Qxpress to collect. it will take 2-3 days once Qxpress has collected the item.

    Thankyou:)

  • Question : Inquiry for the item from ang****Aug 28, 2019

    Hi, would like to chevk how many years warranty for this kettle? And how many days delivery upon submission order? Thanks

    Answer : [Re] Inquiry for the item from ang****

    Hi,

    1 year manufacturer warranty.

    Thankyou:)

  • Question : Inquiry for the item from ten****Aug 27, 2019

    Hi, may I check if there is any warranty?

    Answer : [Re] Inquiry for the item from ten****

    Hi,

    Yes. comes with manutacturer warranty.

    Thankyou:)

MOTOROLA C601 DIGITAL CORDLESS DECT PHONE (C601)
MOTOROLA C601 DIGITAL CORDLESS DECT PHONE (C601)
Item Q&A
  • Question : Inquiry for the item from hh1****Sep 02, 2019

    Do you have this model in BLACK colour?

    Answer : [Re] Inquiry for the item from hh1****

    Hi,

    only 1 colour.

    Thankyou:)

Sona SFSW1181 16 Inch Stand Fan with Remote
Sona SFSW1181 16 Inch Stand Fan with Remote
Item Q&A
  • Question : Inquiry for the item from con****Aug 29, 2019

    hi is there warranty card receipt?

    Answer : [Re] Inquiry for the item from con****

    Hi,

    Our item comes with manufacturere warranty. you'll have to register it online once you receive your item.

    Thankyou:)

    Question : [Re] Inquiry for the item from con****

    what is the extra warranty for?

    Answer : [Re] Inquiry for the item from con****

    repair

3M Cavilon - Durable Barrier Cream (92gm) (3392G)  x (2 Pack)
3M Cavilon - Durable Barrier Cream (92gm) (3392G) x (2 Pack)
Item Q&A
  • Question : Inquiry for the item from I.s****Aug 30, 2019

    May I know the expiry of your product please. Thank you.

    Answer : [Re] Inquiry for the item from I.s****

    Hi,

    do let me check with warehouse

    Thankyou:)

Sona SSO6067 18 Oscillator Stand Fan
Sona SSO6067 18 Oscillator Stand Fan
Item Q&A
  • Question : Inquiry for the item from nur****Aug 23, 2019

    Hi is this fan come with warranty?

    Answer : [Re] Inquiry for the item from nur****

    Hi,

    Comes with 1 year manufacturer warranty.

    Thankyou:)

    Question : [Re] Inquiry for the item from nur****

    Thank you. Noted

    Answer : [Re] Inquiry for the item from nur****

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : Inquiry for the item from Web****May 18, 2019

    Is this 5 YEAR WARRANTY ON MOTOR? Please reply fast.

    Answer : [Re] Inquiry for the item from Web****

    Due to an operational issue the company is facing. The seller currently is not able to fulfil the orders for time being. Seller does not have any confirmation to us on when the warehouse is ready for operation. Please do give seller 2 weeks time for them to be fully operational.
    You may wish to do a cancellation if you do not want to wait for the item.
    Please do send a cancellation request to help@qoo10.sg stated you wish to do a cancellation with the agreement from the seller.
    We apologise for any inconveniences caused.

Cornell Basic Stand Fan 16 Inch CFN-S162GY
Cornell Basic Stand Fan 16 Inch CFN-S162GY
Item Q&A
  • Question : Inquiry for the item from 239****Aug 22, 2019

Sona SEO2270 Electric Oven 70L - 2 Year Warranty
Sona SEO2270 Electric Oven 70L - 2 Year Warranty
Item Q&A
  • Question : Inquiry related delivery from han****Aug 23, 2019

    Hi when is the earliest cN deliver if order today?

    Answer : [Re] Inquiry related delivery from han****

    Hi,

    Currently we have 1 in stock. If you need it urgently you might want to order it today we can process your order and send out earliest tmr or monday. Do drop us a msg once your order is confirmed.

    Thankyou:)

    Question : [Re] Inquiry related delivery from han****

    delivery by Qxpress?

    Answer : [Re] Inquiry related delivery from han****

    Hi,

    Yes, by Qxpress.

    Thankyou:)

MORRIES MS SF525 16 STAND FAN (24 MONTH WARRANTY)(100% COPPER MOTOR)
MORRIES MS SF525 16 STAND FAN (24 MONTH WARRANTY)(100% COPPER MOTOR)
Item Q&A
  • Question : Inquiry for the item from 239****Aug 22, 2019

    Hi Seller, what is the warranty period for this fan please and who should we approach for repair during warranty period? Thanks

    Answer : [Re] Inquiry for the item from 239****

    Already answered inquiry. If you have another any question, please contact to us.

My Choice-PowerPac 16 inch Stand Fan with Oscillation (MC40) - 2 Year Warranty
My Choice-PowerPac 16 inch Stand Fan with Oscillation (MC40) - 2 Year Warranty
Item Q&A
  • Question : Inquiry for the item from 239****Aug 22, 2019

    Hi Seller, what is the warranty period for this fan please and who should we approach for repair during warranty period? Thanks

    Answer : [Re] Inquiry for the item from 239****

    Already answered inquiry. If you have another any question, please contact to us.

Queen Household Ladder (7 Steps)
Queen Household Ladder (7 Steps)
Item Q&A
  • Question : Inquiry for the item from ecc****Aug 21, 2019

    What is the height for the last platform ?

    Answer : [Re] Inquiry for the item from ecc****

    Hi,

    We will ask warehouse to measure and update you.

    Thankyou:)

Mistral MSF1678 16 Inch Stand Fan
Mistral MSF1678 16 Inch Stand Fan
Item Q&A
  • Question : Inquiry for the item from ks9****Aug 17, 2019

    Are you still selling this stand fan (Mistral Stand Fan MSF1678)?

    Answer : [Re] Inquiry for the item from ks9****

    Hi,

    Yes, we have in stock.

    Thankyou:)