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Q & A Lists
Item Question & Answer
★Free Shipping★ UE Ultimate Ears WonderBoom Wireless Bluetooth Speaker ★2 Years Warranty★
★Free Shipping★ UE Ultimate Ears WonderBoom Wireless Bluetooth Speaker ★2 Years Warranty★
Item Q&A
  • Question : Inquiry for the item from lim****Oct 14, 2019

    I interested to buy wonderboom, I like all the color except black, so is there another other clr in stock that I can choose?

    Answer : [Re] Inquiry for the item from lim****

    Dear Valued Customer,

    Thank you for your interest in this product.

    As the seller has not been accessing their account for a period of time, we would like to offer our most sincere apologies on behalf of the Seller for not responding to your inquiry.

    You may consider searching for an alternative product on Qoo10 to get a better shopping experience.

    To avoid having similar incident, we will be placing this item hidden from Qoo10 site if no further updates from the seller.

    Thank you for your patience and understanding.

    Hope to have your continuous support on Qoo10.

    Regards,
    Qoo10.sg

  • Question : Inquiry for the item from kar****Oct 13, 2019

    Hi ! May I know this speaker is wonderboom1 or wonderboom 2,and what is the different of this 2 speaker. Thank you

    Answer : [Re] Inquiry for the item from kar****

    Dear Valued Customer,

    Thank you for your interest in this product.

    As the seller has not been accessing their account for a period of time, we would like to offer our most sincere apologies on behalf of the Seller for not responding to your inquiry.

    You may consider searching for an alternative product on Qoo10 to get a better shopping experience.

    To avoid having similar incident, we will be placing this item hidden from Qoo10 site if no further updates from the seller.

    Thank you for your patience and understanding.

    Hope to have your continuous support on Qoo10.

    Regards,
    Qoo10.sg

  • Question : Inquiry for the item from ste****Jul 03, 2019

    Hi seller, may I know the UE wonderboom is make in which country?

    Answer : [Re] Inquiry for the item from ste****

    Hi,

    It's Made in China.

    Regards,
    Team Innolifestyle

  • Question : Inquiry for the item from ste****Jul 03, 2019

    Hi seller, does the product comes with any warranty in Singapore?

    Answer : [Re] Inquiry for the item from ste****

    Hi,

    It comes with 2 years Warranty in Singapore with Logitech.

    Regards,
    Team Innolifestyle

  • Question : Inquiry related delivery from Meg****May 19, 2018

    Hi can I check when will I get this delivered?
    My cart no. 118869465

    Answer : [Re] Inquiry related delivery from Meg****

    Hi,

    Your order will be ship on Monday.
    You will likely to receive it by Tuesday.

    Regards,
    Team Innolifestyle

+View all Notice, FAQ, Q&A >>
★Exclusive Sales★ Plantronics Voyager Legend Wireless Bluetooth Headset ★2 Years Warranty★
★Exclusive Sales★ Plantronics Voyager Legend Wireless Bluetooth Headset ★2 Years Warranty★
Item Q&A
  • Question : Inquiry related delivery from sfm****Aug 27, 2019

  • Question : she****会员的咨询Mar 18, 2019

  • Question : Inquiry for the item from 236****Feb 25, 2019

  • Question : 商品関連kun****様のお問合せです。Feb 23, 2019

  • Question : Inquiry for the item from jac****Dec 20, 2018

+View all Notice, FAQ, Q&A >>
★Free Shipping★ Edifier W860NB Active Noise Cancelling Bluetooth Headphone ★1 Year Warranty★
★Free Shipping★ Edifier W860NB Active Noise Cancelling Bluetooth Headphone ★1 Year Warranty★
Item Q&A
  • Question : Inquiry for the item from hay****Aug 19, 2019

    Hi seller,
    I would to ask if item bought have issue after using, where do I send for servicing or to get replacement for ear cushions? :)

    Thank you

    Answer : [Re] Inquiry for the item from hay****

    Hi,

    Warranty are covered by Edifier service center.
    Usually the will replace fauly after verified instead of repair/service.
    Please kindly provide your order number so we can assist you further.

    Regards,
    Team Innolifestyle

    Question : [Re] Inquiry for the item from hay****

    Hi seller,

    Thank you for ur reply. :)
    I have just place an order. :))

    Answer : [Re] Inquiry for the item from hay****

    Hi,

    Noted.
    Will Ship out ASAP.
    Thanks.

    Regards,
    Team Innolifestyle

    Question : [Re] Inquiry for the item from hay****

    The ear cushions can replace right? Do you sell them now? :))

    Answer : [Re] Inquiry for the item from hay****

    Hi,

    Yes, but for warranty, they will replace the whole set instead of just the cushions. We do not sell the cushions alone.

    Regards,
    Team Innolifestyle

    Question : [Re] Inquiry for the item from hay****

    Thank you for your prompt reply :))

★iWalk July Sales ★ iWalk Qi 8000mAh Wireless Powerbank ★ 2 Years Local Warranty★
★iWalk July Sales ★ iWalk Qi 8000mAh Wireless Powerbank ★ 2 Years Local Warranty★
Item Q&A
  • Question : Inquiry for the item from woo****Aug 06, 2019

    Can use for iPhone XR?

    Answer : [Re] Inquiry for the item from woo****

    Hi,

    Yes it is compatible.

    Regards,
    Team Innolifestyle

  • Question : Inquiry for the item from ong****Oct 19, 2018

    Hi does it support iPhone XS Max? Thanks.

    Answer : [Re] Inquiry for the item from ong****

    Hi,

    Yes it does.

    Regards,
    Team Innolifestyle

★iWalk July Sales ★ iWalk 12000 mAh Powerbank with USB C/Lightning/Micro USB ★2 Years Warranty★
★iWalk July Sales ★ iWalk 12000 mAh Powerbank with USB C/Lightning/Micro USB ★2 Years Warranty★
Item Q&A
  • Question : Inquiry for the item from kat****Jul 21, 2019

    Hi is there any warranty given?

    Answer : [Re] Inquiry for the item from kat****

    Hi,

    It comes with a 1 year warranty.

    Regards,
    Team Innolifestyle

    Question : [Re] Inquiry for the item from kat****

    Not 2 years warranty? Stated on ur item title

    Answer : [Re] Inquiry for the item from kat****

    Hi,

    I'm sorry. It's an typo from our side.
    We have make changes to it.

    Regards,
    Team Innolifestyle

★iWalk May Sales★ iWALK Scorpion 8000mAh Power Bank with Lightning/USC-C/Micro USB ★1 Year Warranty★
★iWalk May Sales★ iWALK Scorpion 8000mAh Power Bank with Lightning/USC-C/Micro USB ★1 Year Warranty★
Item Q&A
  • Question : Inquiry for the item from run****Jul 01, 2019

    Does the unit that you advertise comes with USB type C, iPhone lightning connector and micro-USB? thanks

    Answer : [Re] Inquiry for the item from run****

    Hi,

    You can select through the option the type of cable you prefer.

    Regards,
    Team Innolifestyle

  • Question : Inquiry from Mel****Jan 21, 2019

  • Question : Inquiry for the item from dra****Feb 21, 2018

    Hi have the new model with type c arrived & available now for ordering?

    Answer : [Re] Inquiry for the item from dra****

    Hi,

    Yes they are available.

    Regards,
    Team Innolifestyle

  • Question : iWalk charger with buildin Type C cableAug 29, 2017

    Hi,

    Will you be bringing in iWalk portable charger with build in Type C cable? Thanks.

    Answer : [Re] iWalk charger with buildin Type C cable

    Hi,

    We will bring in once it's tested and approved for Singapore.

    Regards,
    Team Innolifestyle

  • Question : Inquiry for the item from cyn****Jul 22, 2017

    Do you have iwalk scorpion x with built in type c cable?

    Answer : [Re] Inquiry for the item from cyn****

    Hi,

    We do not have any with built in USB-C cable at the moment.
    There are some new models coming in around mid Aug.
    You can check again.

    Regards,
    Team Innolifestyle

+View all Notice, FAQ, Q&A >>
Belkin 2.0 USB-A to USB-C Charge Cable... 2 Years Warranty...
Belkin 2.0 USB-A to USB-C Charge Cable... 2 Years Warranty...
Item Q&A
  • Question : Inquiry for the item from 211****Jun 27, 2019

    Hi, is this wire compatible with Ipad charging?

    Answer : [Re] Inquiry for the item from 211****

    Hi,

    It compatible for any device that use USB C.
    Regards,
    Team Innolifestyle

★GSS Sales★ Edifier S2000 Pro 124w RMS Powered Bluetooth Bookshelf Speakers ★2 Years Warranty★
★GSS Sales★ Edifier S2000 Pro 124w RMS Powered Bluetooth Bookshelf Speakers ★2 Years Warranty★
Item Q&A
  • Question : Inquiry for the item from ngw****Jun 23, 2019

    Hi, is this the s2000 pro version 1 or version 2?

    What are the differences?

    Thank you!

    Answer : [Re] Inquiry for the item from ngw****

    Hi,

    It's versioon 2.

    Regards,
    Team Innolifestyle

★Free Shipping★ Edifier R1010BT Powered Bluetooth Stereo Speakers ★2 Years Warranty★
★Free Shipping★ Edifier R1010BT Powered Bluetooth Stereo Speakers ★2 Years Warranty★
Item Q&A
  • Question : Inquiry for the item from and****May 20, 2019

    Can the speaker be connected to smartphone wired and wireless?

    Answer : [Re] Inquiry for the item from and****

    Hi,

    Yes, it can.

    Regards,
    Team Innolifestyle

★Free Shipping★ Logitech K270 Wireless Keyboard. ★3 Years Logitech Warranty★
★Free Shipping★ Logitech K270 Wireless Keyboard. ★3 Years Logitech Warranty★
Item Q&A
  • Question : Inquiry for the item from che****May 07, 2019

    Hi
    This product comes with unifying receiver?

    Answer : [Re] Inquiry for the item from che****

    Hi,

    Yes, it comes with unfiying receiver.

    Regards,
    Team Innolifestyle

  • Question : Inquiry for the item from ehc****Jul 10, 2017

    Does this come with unifying usb receiver or normal nano receiver?

    Answer : [Re] Inquiry for the item from ehc****

    Hi,

    This model comes with Nano receiver, NOT unifying receiver.

    Regards,
    Team Innolifestyle

★Garmin April Sale★ Garmin Forerunner 645 GPS Running Watch with Heart Rate Monitor ★1 Year Warranty
★Garmin April Sale★ Garmin Forerunner 645 GPS Running Watch with Heart Rate Monitor ★1 Year Warranty
Item Q&A
★Free Shipping★ Sensibo Sky Smart Air Conditioner Controller ★1 Year Warranty★
★Free Shipping★ Sensibo Sky Smart Air Conditioner Controller ★1 Year Warranty★
Item Q&A
  • Question : Inquiry for the item from 233****Mar 18, 2019

  • Question : Inquiry for the item from fre****Mar 07, 2019

  • Question : Inquiry for the item from leo****May 05, 2018

    hi. is this 2nd generation?

    Answer : [Re] Inquiry for the item from leo****

    Hi,

    This is the only Sensibo Sky in the market now.

    Regards,
    Team Innolifestyle

  • Question : Inquiry for the item from duo****Nov 13, 2017

    Hi,

    In case of warranty, where is their service center in Singapore? Don’t seem to be able to find it over Google Maps.

    Thank you!

    Answer : [Re] Inquiry for the item from duo****

    Hi,

    The service center details are as below.

    Autherized Service Centre

    Address:
    No. 150, Ubi Avenue 4, #04-01
    Singapore 408825

    Service Centre Operation hours:
    Monday - Friday: 9am - 12pm, 2pm - 5 pm
    Saturday: 9am - 12pm
    Closed on Sundays & Public Holidays
    Customer Service Hotline: 6512 9250

    Regards,
    Team Innolifestyle

  • Question : Store PickupAug 23, 2017

    Hi there,

    Is this item available for store pick-up?

    Answer : [Re] Store Pickup

    Hi,

    I'm sorry.
    We only send our orders by courier services.

    Regards,
    Team Innolifestyle

+View all Notice, FAQ, Q&A >>
★Free Shipping★ Plantronics Voyager Edge Wireless Bluetooth Headset ★2 Years Warranty★
★Free Shipping★ Plantronics Voyager Edge Wireless Bluetooth Headset ★2 Years Warranty★
Item Q&A
★GSS Sales★ Plantronics Explorer 500 Wireless Bluetooth Headset ★2 Years Warranty★
★GSS Sales★ Plantronics Explorer 500 Wireless Bluetooth Headset ★2 Years Warranty★
Item Q&A
  • Question : Inquiry for the item from haz****Feb 16, 2019

    Hi! Can I check if u have ready stock and how soon can it be sent out? Thank you! 😊

    Answer : [Re] Inquiry for the item from haz****

    Hi seller, I’ve placed order since 18 Feb, but the item is still not shipped out yet. Can you please let me know when it will be shipped? Thank you...

★Jabra November Sales★ Jabra 2017 Elite Sport Gen 2 True Wireless Sport Earbuds ★3 Years Warranty★
★Jabra November Sales★ Jabra 2017 Elite Sport Gen 2 True Wireless Sport Earbuds ★3 Years Warranty★
Item Q&A
  • Question : Inquiry for the item from tin****Jan 19, 2019

  • Question : availability of 2nd version black colorNov 06, 2017

    Do you have the jabra elite sport 2nd version black color available this week?

    Answer : [Re] availability of 2nd version black color

    Hi,

    Black available now.

    Regards,
    Team Innolifestyle

  • Question : warranty by?Oct 27, 2017

    hi warranty is by your shop OR jabra directly?

    Answer : [Re] warranty by?

    Hi,

    Warranty will be by Jabra Singapore

    Regards,
    Team Innolifestyle

  • Question : do you have 2nd version?Oct 27, 2017

    hi is this 1st or 2nd 2017 Version?

    do you have the 2nd version?

    Answer : [Re] do you have 2nd version?

    Hi,

    Please select from the option box on the version that you prefer.

    Regards,
    Team Innolifestyle

  • Question : jabra elite sportOct 21, 2017

    hi seller, is this 2nd version year 2017 ?

    1. what is the difference of the 1st version and 2nd version?
    2. is the 1st version got hear through option?

    Thank you

    Answer : [Re] jabra elite sport

    Hi,

    This model is 1st version.
    The main difference is the battery life. Version 1 battery life with charging case is up to 9 hours (3 hours continuous listening) and version 2 is up to 13.5 hours (4 hours continuous listening).

    Version 1 also comes with hear through option.

    Regards,
    Team Innolifestyle

+View all Notice, FAQ, Q&A >>
★New Year Sales★ Bang and Olufsen BEOLIT 17 360 Bluetooth Speaker. ★2 Years Local Warranty★
★New Year Sales★ Bang and Olufsen BEOLIT 17 360 Bluetooth Speaker. ★2 Years Local Warranty★
Item Q&A
  • Question : Inquiry from tay****Jan 10, 2019

  • Question : 배송 관련 kus****님의 문의입니다.Aug 14, 2018

  • Question : collectionNov 09, 2017

★Free Shipping★ J5 Create JUA355 USB 3.0 HDMI SLIM Display Adapter ★1 Year Warranty★
★Free Shipping★ J5 Create JUA355 USB 3.0 HDMI SLIM Display Adapter ★1 Year Warranty★
Item Q&A
  • Question : Inquiry for the item from m_e****Dec 02, 2018

★Free Shipping★ Logitech P710e Mobile Speakerphone with Enterprise-Quality Audio ★1 Year Warranty★
★Free Shipping★ Logitech P710e Mobile Speakerphone with Enterprise-Quality Audio ★1 Year Warranty★
Item Q&A
★Free Shipping★ Belkin Surge Protector with 2 USB Port ★2 Years Belkin Warranty★
★Free Shipping★ Belkin Surge Protector with 2 USB Port ★2 Years Belkin Warranty★
Item Q&A
  • Question : Safety MarkOct 18, 2018

  • Question : DimensionsMar 13, 2018

    Since no dimensions stated, i am not sure whether it can fit into my cable box. do you have the dimensions?

    Answer : [Re] Dimensions

    Hi,

    For 6 and 8 ports, it's 41cm x 11.5cm x 5cm.
    For 4 ports, it's 45cm x 6.5cm x 5cm.

    Hope you find the information useful.

    Regards,
    Team Innolifestyle

  • Question : Cord LengthDec 29, 2017

    Hello,

    Do you have something with 8 sockets and 3m cord length?

    Answer : [Re] Cord Length

    Hi,

    You can check out the below link if it suits your need.
    https://www.qoo10.sg/g/437990581

    Regards,
    Team Innolifestyle

  • Question : Inquiry for the item from foo****Dec 14, 2017

    Hi, may I know if the price for one outlet is priced correctly? Is it the same for 6 outlet? Thank you.

    Answer : [Re] Inquiry for the item from foo****

    Hi,

    As we are having promo for 4, 6 and 8 outlets so the price are lower.

    Regards,
    Team Innolifestyle

    Question : [Re] Inquiry for the item from foo****

    I see. Please let me know if promo for one outlet starts. Hope to see it soon. Thank you. 😊

    Answer : [Re] Inquiry for the item from foo****

    Hi,

    We will take note.

    Regards,
    Team Innolifestyle

  • Question : Inquiry for the item from won****Nov 27, 2017

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