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Q & A Lists
Item Question & Answer
JESSCLOSET - FLAT PRICING * Denim Shorts Comes In Plus Size Up To 10XL Many designs!
JESSCLOSET - FLAT PRICING * Denim Shorts Comes In Plus Size Up To 10XL Many designs!
Item Q&A
  • Question : Inquiry for the item from Sia****May 14, 2019

    Hi

    For DM1013 why is there different meaurement for light blue and blue? Will there be any re-stock for those items that the 36-40 sizes are out of stock?

    Answer : [Re] Inquiry for the item from Sia****

    Hi,
    As far as I know, stock already arrived. So, qty would be updated in few days.

    Thank you!

    Question : [Re] Inquiry for the item from Sia****

    hi are there restock for 6801 plus size stock?

    Answer : [Re] Inquiry for the item from Sia****

    No, sorry!

  • Question : Inquiry for the item from bhy****Apr 29, 2019

    Dear Seller,

    I have still not receive my item order number 293117097 since March 31 till now.
    Please look into it asap.

    Answer : [Re] Inquiry for the item from bhy****

    Hi,
    I'm very sorry to hear that. I will ask to check shipping record and send to me. Will let you know, later.

    Thank you!

    Question : [Re] Inquiry for the item from bhy****

    Dear Seller,
    I have waited for 1 month since my first order already.I will only wait for 1 more week till 6th May 2019. If by
    then you cannot effect the delivery, please make a full refund to me immediately.

    Answer : [Re] Inquiry for the item from bhy****

    Hi,
    I'm very sorry to hear that. Already I informed about your Order. If the warehouse can't confirm we will re-send. Please send me a message tomorrow.

    Thank you!

    Question : [Re] Inquiry for the item from bhy****

    Dear Seller,
    An update reminder to re-send my order number 293117097 today.

    Answer : [Re] Inquiry for the item from bhy****

    Hi,
    We found the problem. I'm very sorry, mistakenly it's mailed out by Singpost normal mail. Please let me know when you receive your parcel. I'll refund you $3.99

    Thank you!

    Question : [Re] Inquiry for the item from bhy****

    Dear Seller,
    I still have not receive my order number 293117097. Please resend again or do a full refund.
    This far too much waiting time!

    Answer : [Re] Inquiry for the item from bhy****

    Hi,
    It's mailed out 3rd May, please wait. And let me know once you receive it.

    Thank you!

  • Question : Inquiry for the item from sel****May 04, 2019

  • Question : Inquiry for the item from chr****Apr 27, 2019

    Size 40 is how big? I cannot find the size chart

    Answer : [Re] Inquiry for the item from chr****

    Hi,
    Please tell me the item code.

    Thanks!

  • Question : Inquiry for the item from gin****Apr 12, 2019

    Hi Seller, will there be restock for 1501? Thank you.

    Answer : [Re] Inquiry for the item from gin****

    Hi,
    Yes, we will restock but, can't tell you the excat time right now. You can give me your e-mail address, I will inform you once we do.

    Thank you!

    Question : [Re] Inquiry for the item from gin****

    No worries! Will look out for it. Thanks Seller!

    Answer : [Re] Inquiry for the item from gin****

    You are welcome!

+View all Notice, FAQ, Q&A >>
Long / Maxi Skirt comes in 14 fabulous colours
Long / Maxi Skirt comes in 14 fabulous colours
Item Q&A
  • Question : Inquiry for the item from v_b****May 16, 2019

    Hi will you restock green 80cm anytime soon?

    Answer : [Re] Inquiry for the item from v_b****

    No, sorry!

  • Question : Inquiry related delivery from yuz****Mar 03, 2019

    Hello, can tomorrow pick up ? Where to pick up ?

    Answer : [Re] Inquiry related delivery from yuz****

    Hi,
    I'm very sorry, didn't understand what you said. Please, can you explain with Order No?

    Thank you!

    Question : [Re] Inquiry related delivery from yuz****

    I just place order this evening. As I need it quite urgent, that’s why asked for stock pick up.
    Order no : 125485606
    I needed by this Wednesday morning .

    Answer : [Re] Inquiry related delivery from yuz****

    Hi,
    It's mailed out. Hopefully, you will receive soon.

    Thank you!

  • Question : Inquiry for the item from ger****Feb 05, 2019

    Hi,
    I am slim, waist 23cm. will this fit me?

    thanks

    Answer : [Re] Inquiry for the item from ger****

    Hi,
    I'm very sorry. I don't think it will fit you. Because the waist measure ment is 65-80cm.

    Thank you!

  • Question : Inquiry from ibr****Jan 21, 2019

    Hi... The waist cm is all the same? Or is this skirt in free size?

    Answer : [Re] Inquiry from ibr****

    Hi,
    Waist measurement is same, it's stretchable up to 80cm.

    Thank you!

  • Question : Inquiry for the item from yah****Nov 23, 2018

    Hi.

    Do you still have Navy Blue? And what’s the waist size when Stretched?

    Answer : [Re] Inquiry for the item from yah****

    Hi,
    Sorry, we don't have Navy Blue. And waist Stretched measurement is 80cm.

    Thank you!

+View all Notice, FAQ, Q&A >>
Clearance Sale - Tops Dress Skirt Cardigan
Clearance Sale - Tops Dress Skirt Cardigan
Item Q&A
  • Question : Inquiry for the item from yan****May 02, 2019

    Hi,

    Is 9975 the skirt, stretchable?

    Answer : [Re] Inquiry for the item from yan****

    Hi,
    No, it's not.

    Thank you!

  • Question : Inquiry for the item from jas****Apr 26, 2019

    What is the material for #3806. is that 什么时面料?is it 棉麻?Thin or thick material?

    Answer : [Re] Inquiry for the item from jas****

    Hi,
    It's 棉麻 Thin material.

    Thank you!

    Question : [Re] Inquiry for the item from jas****

    Thin material as in can see through? necessary to wear another safety layer inside?

    Answer : [Re] Inquiry for the item from jas****

    Hi,
    No, It's not see through.

    Thank you!

  • Question : Inquiry for the item from lee****Apr 23, 2019

    Item 9823 is a top or dress ?

    Answer : [Re] Inquiry for the item from lee****

    Hi,
    It's long top.

    Thank you!

  • Question : Inquiry for the item from han****Sep 20, 2018

    Hi Any stock coming soon for blue size s?

    Answer : [Re] Inquiry for the item from han****

    Hi,
    I'm very sorry, we will not restock this item.

    Thanks,
    JessCloset

  • Question : Inquiry for the item from ete****Sep 12, 2018

    Any restock for white 2xl?

    Answer : [Re] Inquiry for the item from ete****

    Hi,
    Thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience.

    Thanks,
    Jesscloset

+View all Notice, FAQ, Q&A >>
BASIC POLKA DOT VEST / SHIRT /BLOUSE / BASIC TOP / OFFICE SHIRT
BASIC POLKA DOT VEST / SHIRT /BLOUSE / BASIC TOP / OFFICE SHIRT
Item Q&A
  • Question : Inquiry for the item from suc****Apr 28, 2019

    Hi the white one only has XXL? I’m looking for XL. Could you let me know what the XXL size is? The size chart doesn’t say. Thanks. :)

    Answer : [Re] Inquiry for the item from suc****

    Hi,
    Please check the measurements below.
    XXL: Bust 102cm | Length 68cm | Side (For usual UK size 14-16)

    Thank you!

  • Question : Inquiry related delivery from luc****Apr 03, 2019

    Order No. 290024629
    In case you forgot...
    Feb 13 - Order made
    Feb 15 - Order shipped
    Mar 1 - Inquiry made about shipping and non-receipt
    Mar 2 - Reply from jesscloset: "Singpost sometimes deliver parcels one month after shipping date... If the parcels do not turn up a month later, please email the cart/order number and query to jessclosetcs at gmail"
    *crickets*
    Mar 14 - Another inquiry sent and email sent to jessclosercs at gmail
    Mar 14 - Reply from jesscloset: "will check shipping record"
    *crickets*
    Mar 24 - Another inquiry about shipping status sent.
    Mar 25 - Reply from jesscloset: "give me your email address, once they send record, will let you know"
    Mar 26 - Provided email address
    Mar 27 - Reply from jesscloset: "the warehouse to check shipping record"
    *crickets*
    Apr 3 - It's been a freaking one and a half month since the order has been shipped out. If your suppliers do this to you, would you still keep waiting, in good faith like a fool?
    I'd like to make a non-receipt claim pls.

    Answer : [Re] Inquiry related delivery from luc****

    Hi,
    Very sorry, if you didn't receive e-mail from us. However, the warehouse confirmed that it's mailed out. please check the attached image. Last one is yours.

    Thank you!

    Question : [Re] Inquiry related delivery from luc****

    Thanks for FINALLY replying with the appropriate info!! I should have gone with the open Q&A and not wasted all that time waiting and waiting.

    1. No, there has been no email received at all.

    2. Address on package in image IS correct but the stamp/image/package is not dated. How do I know if this WAS the package sent out one and a half month ago? And not one that has just been newly created? Note that I am skeptical because I have received EVERY single order via normal mail from qoo10 and other shopping platforms and this is the FIRST non receipt in my online shopping history.

    3. Please do respect the data privacy of the other buyers and black out the non-relevant names and addresses of the other orders in images you send in future.

    I will submit my address as advised by qoo10 CS. It's a small amount but trust is broken. This will be my last order from jesscloset.

    Answer : [Re] Inquiry related delivery from luc****

    Hi,
    At first, the warehouse mail out thousands of orders per day. They took picture before mail out and store it shipping date wise.

    I'm not here to give you wrong information. When we received the warehouse confirmation somehow, we missed to e-mail you. I'm very sorry about that.

    Secondly, yes I should have crop the image; sorry!

    So, you are wrong if you think I'm giving you wrong information. Also, you should have known that Singpost Normal lost mail case is very low but, not impossible. That's all I can say. Please let me know, if you have any more questions.

    Thank you!

    Question : [Re] Inquiry related delivery from luc****

    Yes. I should have known. I was so wrong to trust Singpost - after having had ALL my online purchases, big and small, local and overseas - faithfully delivered to my mailbox over the past 5 years. This is indeed the worst buying experience and the first and ONLY regret of a purchase ever.

    You certainly know how to make a customer feel so wrong for being upset about not receiving a purchase already paid for and then kept waiting and waiting and waiting for weeks after expressing valid concerns. smh

    Answer : [Re] Inquiry related delivery from luc****

    Hi,
    I'm very sorry but, can't tell you anything instantly. Because, if the warehouse unable to confirm then, we re-send. Very sorry that it's took long time!

    Thank you!

    Question : [Re] Inquiry related delivery from luc****

    Well, well, guess what turned up in the mail today?!

    The package that's shown in your image - exactly 6 days after the confirmation from your warehouse! Incredibly awed by what an open Q&A can achieve.

    I am happy that my postman has been vindicated BUT appalled to find only one top inside! (See attached photo). You've brought me way past my capacity for getting upset. I'm so very sick and tired of this. Please, I'd appreciate if you could just quickly refund the amount for one top. Thank you for the one top I did receive.

    Answer : [Re] Inquiry related delivery from luc****

    Hi,
    That's good. I can't change anyone's mind however, I clarify my positions already. I deliver message only after I get the information.

    Since you didn't received 1 QTY, I will ask to refund for that.

    Thank you!

    Question : [Re] Inquiry related delivery from luc****

    Hi,
    To be fair, I do believe this cock-up has more to do with your warehouse than you - based on a prior experience of an order cancellation due to stock discrepancy. Anyhow, thank you for requesting the refund.

    Answer : [Re] Inquiry related delivery from luc****

    Hi,
    I will ask to check on the warehouse frequently. Your refund has been done..

    Thank you!

    Question : [Re] Inquiry related delivery from luc****

    Hi, I've received the refund. Thank you!

    Answer : [Re] Inquiry related delivery from luc****

    You are welcome!

  • Question : Inquiry for the item from poo****Mar 26, 2019

    Hi may i know when you will be having the 2.90 deal again?

    Answer : [Re] Inquiry for the item from poo****

    Hi,
    Very sorry, I'm not sure! Maybe next year.

    Thank you!

  • Question : Inquiry for the item from khi****Mar 08, 2019

    What is the material of the shirt?

    Answer : [Re] Inquiry for the item from khi****

    Hi,
    Ice silk & cotton mixed.

    Thank you!

    Question : [Re] Inquiry for the item from khi****

    Stretchable?

    Answer : [Re] Inquiry for the item from khi****

    Don't think so.

  • Question : Inquiry related return and exchange from Luv****Feb 22, 2019

+View all Notice, FAQ, Q&A >>
JessCloset - LOCAL IN STOCK  - ALL CARDIGANS BIG SALE IN VARIOUS TYPES/COLORS
JessCloset - LOCAL IN STOCK - ALL CARDIGANS BIG SALE IN VARIOUS TYPES/COLORS
Item Q&A
  • Question : Inquiry for the item from phy****Apr 28, 2019

  • Question : Inquiry for the item from che****Apr 19, 2019

    2019 (Cart no. 126148151) Purchase Description
    HI I order C88 $13.90 beige cardigan. you message me and say its out of stock.
    then later on
    you send me the model number 1103 beige cardigan instead which is $9.90
    hello!? I paid $13.90 for the C88 cardigan.

    where is the integrity? shouldn't you refund me the $4.00 which I paid.
    please refund me the $4.00 immediately.
    I am only working parttime,

    Answer : [Re] Inquiry for the item from che****

    Hi,
    Very sorry , maybe we didn't check the price that time. Extra amount refunded. I'm really sorry!

    Thank you.

  • Question : Inquiry for the item from asw****Apr 11, 2019

  • Question : Inquiry for the item from azk****Mar 01, 2019

    Do you still have stock from the item 6117?

    Answer : [Re] Inquiry for the item from azk****

    Hi,
    Sorry we don't, as you can see it's not listed here.

    Thank you!

  • Question : Inquiry for the item from swe****Feb 26, 2019

    Restock all the black colours pls!

    Answer : [Re] Inquiry for the item from swe****

    Hi,
    Few designs would be restocked but, not all of them.

    Thank you!

+View all Notice, FAQ, Q&A >>
JessCloset — 2018 Summer New Design 3/4 Sleeves Thin Cardigan
JessCloset — 2018 Summer New Design 3/4 Sleeves Thin Cardigan
Item Q&A
  • Question : Inquiry for the item from 235****Apr 09, 2019

    Hi Seller,

    Would like to check when would white colour be in stock.

    Thank you

    Answer : [Re] Inquiry for the item from 235****

    Hi,
    Yes, we will re-stock. But very sorry, can't tell you the exact time. Please give me your e-mail address and I will let you know.

    Thank you!

    Question : [Re] Inquiry for the item from 235****

    My email address is callytsc@outlook.sg

    Thank you

    Answer : [Re] Inquiry for the item from 235****

    Noted, thank you!

  • Question : Inquiry for the item from chi****Feb 25, 2019

    Do you have white and black color ?

    Answer : [Re] Inquiry for the item from chi****

    Hi,
    I'm sorry, Black & White not available at this moment.

    Thank you!

    Question : [Re] Inquiry for the item from chi****

    Please let me know when it is available. Tks

    Answer : [Re] Inquiry for the item from chi****

    Hi,
    Please e-mail to jessclosetcs@gmail.com
    We can't reply here twice.

    Thank you!

  • Question : Inquiry for the item from tru****Feb 21, 2019

  • Question : Inquiry for the item from tru****Feb 21, 2019

    Hi there, I notice the colours are not all reflected accurately when I see review photos of actual product, photos from your website and even Carolina Blue from your option list.
    Could I ask what is the colour name for the attached picture?

    Answer : [Re] Inquiry for the item from tru****

    Hi,
    Please check your other inquiry.

    Thank you!

  • Question : Inquiry for the item from swe****Feb 10, 2019

    When u going to restock black and white?

    Answer : [Re] Inquiry for the item from swe****

    Hi,
    Yes, we will re-stock but, maybe materials would be different.

    Thank you!

+View all Notice, FAQ, Q&A >>
[Special Sale] LOCAL SELLER PLUS SIZE DRESSES
[Special Sale] LOCAL SELLER PLUS SIZE DRESSES
Item Q&A
  • Question : Inquiry for the item from shm****Feb 03, 2019

    What is the waist measurement for 19394?

    Answer : [Re] Inquiry for the item from shm****

    Hi,
    I'm very sorry, can't tell you right now. Already asked the warehouse team. Once I get the information, I will let you know.

    Thanks!

    Question : [Re] Inquiry for the item from shm****

    Hi, any update on the measurements?

    Answer : [Re] Inquiry for the item from shm****

    Hi,
    Sorry, we reply here untill you sent us message again. Yes, please check the measurements below:
    S: 32cm
    M: 35.5cm
    L: 37cm

    Thank you!

  • Question : Inquiry from tal****Feb 07, 2019

[Special Sale] Tops and Bottoms Mix
[Special Sale] Tops and Bottoms Mix
Item Q&A
  • Question : Inquiry for the item from chu****Apr 05, 2019

    Hi...rgding item T9673 Jacket blazer...may i know the exact color u hv in stock? Becos yr picture shows dark royal blue but when i try to order it says light blue in d order. Pls clarify. Thks!

    Answer : [Re] Inquiry for the item from chu****

    Hi,
    I'm very sorry! Need some time to check on that. Later, i will let you know.

    Thanks!

    Question : [Re] Inquiry for the item from chu****

    Ok...thk u!

    Answer : [Re] Inquiry for the item from chu****

    Hi,
    It's Blue color not Light Blue.

    Thank you!

    Question : [Re] Inquiry for the item from chu****

    Hi...its blue? Dark blue? Wat kind of blue? So its the same kind of blue like Jacket #Z001?

    Answer : [Re] Inquiry for the item from chu****

    Hi,
    It's Blue color, not Light or Dark. Z001 should be different.

    Thank you!

  • Question : Inquiry for the item from 235****Dec 25, 2018

    What is BQ 14? No picture

    Answer : [Re] Inquiry for the item from 235****

    Hi,
    Please check the image in description.

    Thank you!

  • Question : Inquiry for the item from kil****Dec 23, 2018

    There are stocks available for NX13 and GV18 but can't view the picture of the items. Could you please show the picture of NX13 and GV18.. thanks

    Answer : [Re] Inquiry for the item from kil****

    Hi,
    Please check the images in description. You will found all designs there.

    Thank you!

  • Question : Inquiry for the item from san****Dec 12, 2018

    Sorry , another picture attached
    for your infro

    Answer : [Re] Inquiry for the item from san****

    Hi,
    Already I replied to your another inquiry.

    Thank you!

  • Question : Inquiry for the item from san****Dec 12, 2018

    Hi Seller I ordered two dresses with L size but received both M size , I would like to change it , pls advise ASAP. Picture attached as below

    Answer : [Re] Inquiry for the item from san****

    Hi,
    Already I replied to your another inquiry.

    Thank you!

+View all Notice, FAQ, Q&A >>
Ladies suit coat  E001#
Ladies suit coat E001#
Item Q&A
  • Question : Inquiry for the item from sam****Apr 06, 2019

    Anymore hot pink jacket coming in?

    Answer : [Re] Inquiry for the item from sam****

    In bigger size

    Question : [Re] Inquiry for the item from sam****

    Hi,
    Sorry, no.

  • Question : Inquiry for the item from xin****Aug 30, 2018

    Will u restock ur black and white blazers?

    Answer : [Re] Inquiry for the item from xin****

    Hi can i have the item code so i can check on it thank you

    Jesscloset

    Question : [Re] Inquiry for the item from xin****

    It’s T001 :)

    Answer : [Re] Inquiry for the item from xin****

    Hi
    Sorry to say, T001 will not restock. But, new design would coming soon. Please come back later to check.

    Thanks
    Jesscloset

JESSCLOSET - Loose Fit Pleated Round-Neck Sleeveless Long Dress With Pockets #1595 - New Arrival
JESSCLOSET - Loose Fit Pleated Round-Neck Sleeveless Long Dress With Pockets #1595 - New Arrival
Item Q&A
  • Question : Inquiry for the item from jas****Apr 01, 2019

  • Question : Inquiry for the item from sur****Aug 03, 2018

    Hi. Will there be a restock of the dresses in other colours. Black or green ? Ive ordered the red and brown ones already

    Answer : [Re] Inquiry for the item from sur****

    Hi, I am sorry we will not be restocking temporary however there will be new items coming in so please continue to check us out.

    Jesscloset

  • Question : Inquiry for the item from eun****May 21, 2018

    Is the red bright red or is it deep wine color kind of red? Thanks

    Answer : [Re] Inquiry for the item from eun****

    Hi its not bright like deep wine thanks

  • Question : Inquiry related delivery from bab****Apr 22, 2018

  • Question : Inquiry for the item from chr****Feb 28, 2018

Christmas Girls Costumes - Long Sleeve Queen Elsas Dress
Christmas Girls Costumes - Long Sleeve Queen Elsas Dress
Item Q&A
  • Question : Inquiry related delivery from its****Mar 30, 2019

    hi, i will choose qxpress, do you think can reach my door stap on monday night?
    sorry for so last min. or i can arrange door pick up. thank you.

    Answer : [Re] Inquiry related delivery from its****

    Hi,
    Sorry, not sure. Qxpress would take 1-3 business days. Saturday & Sunday is off-day.

    Thank you!

High quality slim fit cutting round-neck short sleeve dress comes in 3 colors and size up to 5XL #923
High quality slim fit cutting round-neck short sleeve dress comes in 3 colors and size up to 5XL #923
Item Q&A
  • Question : Inquiry from sky****Mar 13, 2019

JessCloset - 2018 DENIM SHORTS COMES IN PLUS SIZE #DM1013
JessCloset - 2018 DENIM SHORTS COMES IN PLUS SIZE #DM1013
Item Q&A
  • Question : Inquiry for the item from 212****Feb 21, 2019

    Hi u have short delivered one pair of shorts to me. Pls refer to my cart no. 125130341. I wud therefore request Q10 to stop payment to until i received the other pair. Tku.

    Answer : [Re] Inquiry for the item from 212****

    Hi,
    I'm very sorry to hear that. We will check the shipping record and send you another QTY, no worry.

    Thank you!

    Question : [Re] Inquiry for the item from 212****

    Hi hv u sent out my order that u left out?

    Answer : [Re] Inquiry for the item from 212****

    Hi,
    Yes, we mailed out last friday.

    Thank you!

    Question : [Re] Inquiry for the item from 212****

    Tku for your prompt response.

    Answer : [Re] Inquiry for the item from 212****

    You are welcome!

    Question : [Re] Inquiry for the item from 212****

    I received email from Q10 informing me you refunded me for the second piece. Is it true? U told me u have alr sent it out last fri. Pls tell me which is which? I m confused.

    Answer : [Re] Inquiry for the item from 212****

    Hi,
    I'm very sorry for the misunderstanding. Yes, I checked the refund history. But, it should be mailed out last friday. I saw they taken action on my request so, I said. I asked for the shipping record.

    But, can't clarify at this moment. I need some time to check this. Very sorry!

    Thank you

    Question : [Re] Inquiry for the item from 212****

    I actually wantedmthe shorts. Cud u mail out to me? I pay u via paylah if u hv paylah.

    Answer : [Re] Inquiry for the item from 212****

    By the way, each time i went into the Q10 website to try buying the same shorts, the amount is different from the first page when it was priced at 7.90. Why is it so?

    Question : [Re] Inquiry for the item from 212****

    Hi,
    Very sorry, It could be possible that refund for OOS. Will be re-stocked in next 25 days. And price is different size wise.

    Thank you!

    Answer : [Re] Inquiry for the item from 212****

    I received my second pc but money has been refunded to me. How to pay u now?

    Question : [Re] Inquiry for the item from 212****

    Hi,
    That's nice. Sorry, you can't pay on Qoo10. If Bank transfer is possible then, please use this Bank account Uob- 3803208202 to pay us.

    Thank you!

    Answer : [Re] Inquiry for the item from 212****

    Do u hv paylah?

    Question : [Re] Inquiry for the item from 212****

    Sorry, we don't have Paylah.

    Answer : [Re] Inquiry for the item from 212****

    Sori, i cudnt pay u now coz i m on holiday. I do it when i m back hm. My apology😓

    Question : [Re] Inquiry for the item from 212****

    It's okay, no problem. Thank you!

    Answer : [Re] Inquiry for the item from 212****

    I m gg to transfer money to u now. What is Payee’s name?

    Question : [Re] Inquiry for the item from 212****

    Please use "JessCloset"

    Thank you!

    Answer : [Re] Inquiry for the item from 212****

    Alr transferred. Under CN 125130341. Pls check n let me know if u received it. Tks

    Question : [Re] Inquiry for the item from 212****

    Hv u received my money?

    Answer : [Re] Inquiry for the item from 212****

    Hi,
    It would come to us. Don't worry, no need to check.

    Thank you very much!

  • Question : Inquiry related delivery from Cat****Mar 03, 2019

    Hi seller im interested i need urgent can plz ship out asap

    Answer : [Re] Inquiry related delivery from Cat****

    Hi,
    Sorry, today is offday. Please give me your Order No. I will ask to mail out tomorrow morning.

    Thank you!

    Question : [Re] Inquiry related delivery from Cat****

    Ok here is my order # pls mail out tom.i need on friday

    Answer : [Re] Inquiry related delivery from Cat****

    Hi,
    Very sorry, it's out of stock. Your order canceled to refund you.

    Thank you!

  • Question : Inquiry for the item from mel****Feb 19, 2019

    Hi seller.... U cancelled both my orders for size 32 and 33 light blue.... Stated oos... But i see u still list these sizes.are they still avaliabile?

    Answer : [Re] Inquiry for the item from mel****

    Hi,
    Very sorry. It should be out of stock. I'll check again and ask to update. Also, it would be re-stocked in 20 days.

    Thank you!

  • Question : Inquiry for the item from 628****Feb 10, 2019

    hi seller
    is the short low or high waist?

    Answer : [Re] Inquiry for the item from 628****

    Hi,
    Please check the attachment.

    Thank you!

High quality Long sleeve/ Slim Fit/ Spaghetti Strapped/ Sleeveless Tank Top
High quality Long sleeve/ Slim Fit/ Spaghetti Strapped/ Sleeveless Tank Top
Item Q&A
  • Question : Inquiry for the item from mea****Mar 01, 2019

    Hi. When are u going to restock ZRTLS?

    Answer : [Re] Inquiry for the item from mea****

    Hi,
    Very sorry, we would not re-stock this.

    Thank you!

  • Question : Inquiry for the item from mea****Jan 07, 2018

    Hi will you restock black color?

    Answer : [Re] Inquiry for the item from mea****

    Hi we will not rrestock this item sorry bot new design will coming soon thanks

  • Question : Inquiry for the item from nor****May 23, 2017

    Will unrestock on brown or light brown?

    Answer : [Re] Inquiry for the item from nor****

    Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, Jesscloset

  • Question : [About Item] Related InquiriesJan 06, 2017

    I have purchased a mix of colours and noticed that the fabric for Black is really much thinner compared to Navy blue and Grey shirt is shorter in length compared to Navy blue.

    I'm like to buy Red Color - hows the length and fabric- is it the same fabric thickness and lenght as navy blue?

    Answer : [Re] [About Item] Related Inquiries

    Hi Thanks for your message. We can exchange this for you. Please email me at JessClosetCS@gmail.com and I will give you further exchange details. Please remember to include your order number and details of your request in the email. (Note: please do not forward your messages via Qoo10 one month after the order date as the Qoo10 system doesn't permit sellers to send a reply.) Thanks, JessCloset

  • Question : [About Item] Related InquiriesDec 28, 2016

    Hi jess....may i know if u have stock for black color? I cnt seemed to select black as my choice.

    Answer : [Re] [About Item] Related Inquiries

    Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, Jesscloset

+View all Notice, FAQ, Q&A >>
Dresses office dresses collection premium quality in plus size 100% good fit guarantted
Dresses office dresses collection premium quality in plus size 100% good fit guarantted
Item Q&A
  • Question : Inquiry for the item from res****Jan 17, 2019

  • Question : C1008 restockJan 10, 2016

    hi will u restock for c1008 for large size ?

    Answer : [Re] C1008 restock

    Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, Jesscloset

    Question : [Re] C1008 restock

    Oh that pity :(

    Answer : [Re] C1008 restock

    So sorry. Thanks

  • Question : SIZEJan 04, 2016

    please advise what size should i order is the material stretchable?
    my bust 96cm, waist 77cm, hip 102cm
    weight 65kg
    height 162cm

    Answer : [Re] SIZE

    Hi thanks for your message. The material only slightly strecthable. But not much. You may choose size 2XL or 3XL. It depend if you want it to be tight fit or loose. Cos your measurement for bust is on 2XL & hip is on 3XL. So it all depends on which you prefer to be.
    Regards
    Jesscloset

JESSCLOSET - Plus Size Deep V Collar Bat Sleeve Bohemian Style Long Dress #915 - New Arrival
JESSCLOSET - Plus Size Deep V Collar Bat Sleeve Bohemian Style Long Dress #915 - New Arrival
Item Q&A
  • Question : Inquiry for the item from med****Nov 26, 2018

    Will u be restocking 3xl?

    Answer : [Re] Inquiry for the item from med****

    Hi,
    Thank you to contact us. But sorry, we will not restock this item soon.

  • Question : Inquiry for the item from lau****Oct 23, 2018

    Hi I am interested in the colourful feathers for size 3XL, may I know when is the next batch of stock arriving?

    Answer : [Re] Inquiry for the item from lau****

    Sorry, we will not restock this one. New designs would come.

    Thank you!

  • Question : Inquiry related delivery from sof****Jan 03, 2018

    hi can i collect it myself? i need it by this weekend

    Answer : [Re] Inquiry related delivery from sof****

    yes can please le me know which item you need size color thanks

    Question : [Re] Inquiry related delivery from sof****

    hi dear. may i know location of shop first? i'm afraid it might be too far off from sengkang

    Answer : [Re] Inquiry related delivery from sof****

    kavon MRT afternoon or
    246Betime Building
    246 MacPherson Rd,
    #03-04 (ROOM C)
    Singapore 348578

    Question : [Re] Inquiry related delivery from sof****

    great!! my working place is at siemens 60 macpherson road

    Answer : [Re] Inquiry related delivery from sof****

    our working time forme 10-2Pm

JessCloset - 2018 Korean style plus lace dress with four colors #S-9-9233
JessCloset - 2018 Korean style plus lace dress with four colors #S-9-9233
Item Q&A
  • Question : DELIVERY DATENov 11, 2018

JessCloset - 2018 Stretchable Denim shorts - #3017-1
JessCloset - 2018 Stretchable Denim shorts - #3017-1
Item Q&A
  • Question : Stock for #3017-1 Size 26Nov 09, 2018

    Hi, do you have item 3017 in size 26?

    Answer : [Re] Stock for #3017-1 Size 26

    Hi,
    Thank you for the inquiry. But, Size 26 not available. I'm sorry!